RoadVitals

2017 Triumph Thruxton 1200R

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 19, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 15, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2017 Triumph Thruxton 1200R, most frequently naming the brakes category. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 67 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19E029000

ELECTRICAL SYSTEM:WIRING

Apr 15, 2019
1,201 units potentially affected
The defect: Triumph Motorcycles America, LTD (Triumph) is recalling certain accessory fairing kits, part numbers A9708301, A9708412, A9938255, A9938257, A9938265, A9938267, A9938323, and A9938325 sold for accessory installation on 2016-2018 Thruxton 1200, Thruxton 1200R, Thruxton 1200 Dual Seat and Thruxton 1200R Dual Seat motorcycles. Insufficient clearance for the wiring may result in damage to the harnesses causing a loss of headlights, turn signals or possibly a stall.
The risk: An engine stall or a loss of the headlight or turn signals can increase the risk of a crash.
The remedy: Triumph will notify owners, and dealers will replace the wire covering (conduits) free of charge. The recall began May 24, 2019. Owners may contact Triumph customer service at 1-678-854-2010. Triumph's number for this recall is SRAN566.
Triumph Motorcycles America, LTDManufacturer number SRAN566View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE21017ClosedPreliminary Evaluation

Extended Stopping Distance

Opened Jul 9, 2021
Closed Jan 15, 2025

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE21017) on July 9, 2021 for model year (MY) 2016-2019 Triumph Thruxton and Speed Triple model motorcycles based on allegations of loss of front braking performance.Vehicle Owner Questionnaires (VOQ) indicated riders were experiencing a soft front brake lever that could result in an unexpected extended stopping distance. On July 28, 2021, ODI sent an Information Request letter to Triumph to learn more about the subject components and alleged defect.On September 24, 2021, Triumph submitted its response, which ODI analyzed.ODI learned that the majority of the VOQ incidents occurred two or more years after the motorcycle was manufactured. The manufacturer recommends changing the brake fluid every two years, regardless of mileage. As the manufacturer’s warranty lasts for two years from the date of sale, many dealers covered the complicated brake fluid replacement procedure under warranty. However, most of the motorcycles involved in these incidents were overdue to have their brake system serviced. Triumph conducted testing of the brake system to better quantify what riders were experiencing.Triumph found pulling the lever a second time immediately after an initial pull did result in less lever travel for the same force exerted on the lever.This reduction was two millimeters or less.Additional testing was conducted to ascertain the caliper force generated relative to various lever forces.Triumph found that the caliper force varied +/- 2% between the first and second pull of the front brake lever and any given applied force. Triumph claimed that the lack of proper maintenance was the cause of the soft brake lever.Triumph conducted additional testing to quantify this claim.The lever travel between the first and second pull increased 150% on an improperly maintained system versus a properly maintained system.However, the caliper force only decreased 2-3% on average with this increased lever travel, further indicating that the subject motorcycles are capable of fully stopping. ODI located and evaluated a subject motorcycle.Measurements were taken and confirmed there was a small decrease in lever travel between the first and second pull.ODI then conducted a series of hard braking events, which did not produce evidence that the difference in lever travel resulted in an extended stopping distance. ODI also considered Fatal Accident Reporting System (FARS) data.ODI identified six fatal events that involved a subject vehicle.The service history records were reviewed for each motorcycle, however,none of the records included any mention of braking problems and thus there is no indication that the alleged defect may have contributed to the fatal crashes. As of this time there are no VOQ or manufacturer claims reporting an injury, fatality, or crash arising from this issue.Based on the available information, including the absence of such events after nine years of service on the oldest motorcycles, ODI is closing this investigation.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Jun 19, 2019

THE FRONT BRAKE EXHIBITS A VERY LONG FIRST PULL TO ENGAGE, SUBSEQUENT PULLS ARE SHORT BRIEFLY, THEN THE LONG PULL RETURNS AFTER A FEW MINUTES. THIS CAUSES THE FRONT BRAKE TO ENGAGE AT GREATLY VARYING LEVELS OF LEVER PULL AND EFFORT DURING A TYPICAL RIDE. THE BRAKE IS ALSO VERY SPONGY AND VAGUE. THE DEALER HAS MADE 5 ATTEMPTS TO ADDRESS THE ISSUE WHICH INCLUDES SEVERAL BRAKE BLEEDS, REPLACEMENT OF THE MASTER CYLINDER AND THE CHANGE TO DIFFERENT TYPE OF BRAKE FLUID, ALL TO NO AVAIL.

NHTSA ID
11221173
Incident
Oct 29, 2018
Mileage
5,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

COM3-28197

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Diagnostic software 2024-10 and dealers should begin using it immediately.

COM2-28140

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Diagnostic software 2024-09.1 and dealers should begin using it immediately.

COM1-28064

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Diagnostic software 2024-09 and dealers should begin using it immediately.

COM2-27933

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Diagnostic software 2024-08.1 and dealers should begin using it immediately.

COM1-27828

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Diagnostic software 2024-08 and dealers should begin using it immediately.

COM7-TDT

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Diagnostic software 2024-07 and dealers should begin using it immediately.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Triumph Thruxton 1200R by model year
YearComplaintsRecallsInvestigationsIssue Index
2018010—
2017Viewing111—
2016310—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.