RoadVitals

2012 Triumph Tiger 800 XC

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Jul 25, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Aug 22, 2011
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2012 Triumph Tiger 800 XC, most frequently naming the exterior lighting, engine and fuel system categories. 3 safety recalls have been issued covering this model year; and 98 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Exterior lighting360.0%
  • Engine120.0%
  • Fuel system120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
11V434000

ENGINE AND ENGINE COOLING

Aug 22, 2011
1,485 units potentially affected
The defect: TRIUMPH IS RECALLING CERTAIN MODEL YEAR 2011-2012 TIGER 800 AND TIGER 800 XC MOTORCYCLES MANUFACTURED FROM SEPTEMBER 2010 THROUGH JUNE 2011, FOR A PROBLEM WITH THE ENGINE MANAGEMENT SOFTWARE.
The risk: THE RIDER MAY NOTICE LOWER RPMS AND WHEN DECELERATING THE ENGINE COULD STALL, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL DOWNLOAD NEW ENGINE MANAGEMENT SOFTWARE INTO THE MOTORCYCLES ELECTRONIC CONTROL UNIT (ECU), FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 2, 2011. OWNERS MAY CONTACT TRIUMPH CUSTOMER SERVICE DEPARTMENT AT 1-678-539-8782.
TRIUMPH MOTORCYCLES AMERICA LTDManufacturer number 431View on NHTSA.gov
11V436000

STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND

Aug 22, 2011
668 units potentially affected
The defect: TRIUMPH IS RECALLING CERTAIN MODEL YEAR 2011-2012 TIGER 800 AND TIGER 800 XC MOTORCYCLES MANUFACTURED FROM SEPTEMBER 2010 THROUGH JUNE 2011. THE OPTIONAL ACCESSORY CENTER STAND ASSEMBLY CONTAINS A DEFECTIVE RETURN SPRING THAT MAY BREAK.
The risk: IF THE RETURN SPRING BREAKS, THE CENTER STAND MAY UNEXPECTEDLY DROP AND DRAG ALONG THE ROAD SURFACE, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE RETURN SPRING AND REPAIR THE MOTORCYCLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 26, 2011. OWNERS MAY CONTACT TRIUMPH CUSTOMER SERVICE DEPARTMENT AT 1-678-854-2010.
TRIUMPH MOTORCYCLES AMERICA LTDManufacturer number 430View on NHTSA.gov
11V393000

EQUIPMENT

Aug 2, 2011
134 units potentially affected
The defect: TRIUMPH IS RECALLING CERTAIN MODEL YEAR 2011-2012 SPRINT GT, TIGER 800 AND TIGER 800 XC MOTORCYCLES MANUFACTURED FROM JUNE 2010 THROUGH JUNE 2011. THE TOP BOX LOCKING HANDLE IS MISSING A CLIP ON THE LOCKING MECHANISM AND THUS IT IS POSSIBLE THAT THE TOP BOX MAY DETACH FROM THE MACHINE.
The risk: IF THE TOP BOX FALLS FROM THE MOTORCYCLE, IT COULD STRIKE ANOTHER VEHICLE, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSTALL A NEW FITMENT CLIP PART TO THE TOP BOX LOCKING HANDLE SPINDLE TO ALIGN THE RACK AND PINION MECHANISM TO PREVENT DISENGAGEMENT. THE SAFETY RECALL BEGAN ON SEPTEMBER 2, 2011. OWNERS MAY CONTACT TRIUMPH CUSTOMER SERVICE DEPARTMENT AT 1-678-539-8782.
TRIUMPH MOTORCYCLES AMERICA LTDManufacturer number RM2011/015View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Exterior lighting
Filed Jul 25, 2018

THE STALK ON THE TURN SIGNALS BREAK LEAVING THE TURN SIGNALS NON-FUNCTIONAL. MY VEHICLE HAS LOW MILEAGE AND HAS ONLY BEEN USED ON NORMAL PAVED ROADS. ALL FOUR OF THE PLASTIC STALKS ON THE TURN SIGNALS HAVE BROKEN DURING NORMAL RIDES AT DIFFERENT TIMES. THIS RESULTS IN AN UNPREDICTABLE LOSE OF TURN SIGNALS WITHOUT WARNING DURING A RIDE. REPLACEMENT PARTS SOLD BY TRIUMPH APPEAR TO BE THE SAME AS THE ORIGINAL EQUIPMENT.... *BF *BF *TR

NHTSA ID
11113666
Incident
Jul 22, 2018
Mileage
6,000 mi
Exterior lighting
Filed Sep 20, 2017

TODAY, THE FOURTH OF ALL FOUR TURN SIGNAL STALKS HAVE BROKEN. THIS HAS ALL OCCURRED IN THE PAST FEW MONTHS. I CALLED A DEALER AND TRIUMPH AND WAS TOLD THAT MY VIN NUMBER WAS NOT INCLUDED ON THE RECALL FOR THIS ISSUE.

NHTSA ID
11024598
Incident
Sep 20, 2017
Mileage
53,000 mi
Exterior lighting
Filed Apr 21, 2016

ALL FOUR TURN INDICATORS HAVE HAD THE MOUNTING STALKS FAIL. THE LIGHT THEN HANGS BY THE POWER WIRES. ONE INDICATOR FAILED OVERNIGHT WHILE PARKED IN THE GARAGE. THREE FAILED DURING NORMAL RIDING ON STREETS AND HIGHWAYS WITH NO EXTERNAL FORCE OTHER THAN NORMAL RIDING VIBRATION. TRIUMPH RECALLED CERTAIN 2012 TIGER 800XC VIN NUMBERS, BUT DID NOT INCLUDE MINE. THE RECALL SHOULD HAVE INCLUDED THIS MOTORCYCLE AS IT IS PROMOTED AS BENG CAPABLE OF RIDING ON UNIMPROVED ROADS.

NHTSA ID
10860826
Incident
Mar 13, 2013
Engine
Filed Aug 23, 2011

BIKE STALLS WHILE RIDING. BIKE WILL NOT RESTART AFTER STALLING IN MIDDLE OF THE ROAD OR INTERSECTION. *TR

NHTSA ID
10421098
Incident
Jul 17, 2011
Mileage
462 mi
Fuel system
Filed Aug 19, 2011

I HAVE A TRIUMPH TIGER 800XC MOTORCYCLE, AND THE BIKE HAS A STALLING PROBLEM. THE FIRST TIME I NOTICED IT WAS ON THE WAY TO THE DEALER FOR THE 500 MILES SERVICE, AS I PULLED UP TO A STOP LIGHT I PULLED IN THE CLUTCH AND THE MOTOR DIED. IT STALLED 2 MORE TIMES IN THE 1/4 MILE TO THE DEALER, EVERYTIME I PULLED IN THE CLUTCH IT DIED. I ALSO NOTICED THE BIKE IDLING STRANGE. THEY SAID THEY FIXED IT BUT IT STILL DOES IT. IT ALSO STALLS WHEN YOU ARE JUST TAKING OFF, AS YOU START TO RELEASE THE CLUTCH IT JUST DIES, THIS IS A SAFETY CONCERN FOR ME , IF IT HAPPENS IN THE MIDDLE OF AN INTERSECTION IT'S GOING TO BE BAD. I'VE CONTACTED THE DEALER AND HE SAID HE WILL CONTACT TRIUMPH, BUT WHEN I CALLED TRIUMPH THEY SAID THEY HAVE HEARD NOTHING ABOUT THIS PROBLEM. ON THE INTERNET, IT IS A VERY WIDESPREAD PROBLEM, AND I KNOW THEIR HAVE BEEN MANY OTHER COMPLAINTS TO YOU ABOUT THIS. *TR

NHTSA ID
10420741
Incident
Jun 21, 2011
Mileage
545 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

COM1-35109

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool 2026-07 and dealers should begin using it immediately.

COM2 - 34886

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool 2026-06.1 and dealers should begin using it immediately.

COM5 - 34490

Dealer notice announcing the availability of Technical Bulletin 264.

COM6 - 34491

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool version 2026-06 and dealers should begin using it immediately.

TB264

Technical Bulletin 264 provides instructions that relates to: Triumph Diagnostic Tool - New Motorcycle Connection and Diagnostics Workflow, Triumph Diagnostic Tool - End of Support for Microsoft Windows 10.

COM4 - 34435

ELECTRICAL SYSTEM

Dealer notice advising the availalbility of TDT version 2026-05.2 which resolves the ABS as Not Connected issues in SmartScan, on Tracker 400 & Thruxton 400 models.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Triumph Tiger 800 XC by model year
YearComplaintsRecallsInvestigationsIssue Index
2016000—
2013200—
2012Viewing530—
2011130—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.