RoadVitals

1999 Van Hool T2145

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Oct 14, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 1999 Van Hool T2145. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 8 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP

Oct 14, 2021
422 units potentially affected
The defect: Van Hool N.V. (Van Hool) is recalling certain 2000-2014 C2045, 2016 CX45, and 1998-2013 T2145 vehicles equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these lifts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
The risk: In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
The remedy: Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on November 30, 2021. Owners may contact Van Hool's customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1528-SB2067.
Van Hool N.V.Manufacturer number P1528-SB2067View on NHTSA.gov

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Feb 26, 2002
865 units potentially affected
The defect: ON CERTAIN TRANSIT BUSES EQUIPPED WITH VANNER 60 SERIES BATTERY EQUALIZERS, THE EQUALIZER COULD FAIL TO OPERATE PROPERLY AND CAUSE MALFUNCTION OF THE BATTERY CHARGING SYSTEM.
The risk: WITHOUT FUSING, THE EQUALIZER MAY MELT, BURN, OR SMOKE, POSSIBLY RESULTING IN A FIRE OR A SMOKE FILLED BUS, THUS NECESSITATING A PASSENGER EVACUATION OF THE BUS. THE FAILURE MODE CAN CAUSE OPERATOR DISTRACTION, AND/OR POSSIBLE PERSONAL INJURY.
The remedy: VANNER IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL INSPECT THE BUSES FOR CERTAIN EQUALIZERS BY THE DATE CODE. THE AFFECTED EQUALIZERS WILL BE REPLACED BY VANNER. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VANNER AT 1-800-227-6937 OR VAN HOOL/ABC COACH AT 407-656-7977.
VAN HOOL, N.V.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE01015ClosedPreliminary Evaluation

FRONT BRAKE HOSE RUPTURE

Opened Apr 30, 2001
Closed May 31, 2001

ALLEGED THAT THE FRONT BRAKE HOSES ARE RUPTURING WHERE THEY ARE CLAMPED TO THE FRONT CONTROL ARM.A RUPTURED BRAKE HOSE WILL CAUSE LOSS OF FRONT BRAKES

SERVICE BRAKES, HYDRAULICLed to recall 01V175000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB2255

EQUIPMENT:ELECTRICAL

Service Information: In its production process, Bock, manufacturer of refrigerant compressors, has switched to a new type of motor protection switch for the electric motor of the refrigerant compressor. As the MP10 motor protection switch (VH11472802) is no longer made available as a spare part, as of now you will receive the new INT69G motor protection switch (VH11691810) when ordering. The MP10 and the INT69G are interchangeable, but fastening and electric connection are different.

SB1709

WHEELS

Product Improvement: ALL VEHICLES WITH LIGHT-ALLOY WHEELS - Introduction of wheel-end monitoring system (WEM). Van Hool has released a wheel-end monitoring system (WEM) which can be installed on all vehicles equipped with light-alloy wheels. The WEM is installed at the outboard side of the wheel and monitors vibrations produced by the wheel bearing. It warns in case of bearing raceway spalling by flashing a red LED on the unit. The WEM is delivered with a magnet which is used to change from "transport" to "standstill" mode.

SB1856

POWER TRAIN

Service Information - Maintenance operations related to refrigerant compressor oil This service information bulletin is a reminder/update about refrigerant compressor oil maintenance. To ensure a reliable system, it is important to perform the maintenance on a regular base as mentioned further on.

SB2039A

POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY

Service Information - Introduction of new 4/2 solenoid valve in compressed-air circuit Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102170) is no longer made available as spare part, customers will receive a Wabco solenoid valve (VH660526759) when ordering. Both valves are interchangeable, but some differences must be considered. Consult the information in this service bulletin for a proper installation.

SB1328

POWER TRAIN; WHEELS

DANA, manufacturer of axles, has informed Van Hool that the procedure for checking the wheel bearing end-play has been changed.

SB-1234

ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID

VAN HOOL COACHES: STARTER SOLENOID FLYBACK DIODE. ALL COACHES FEATURING MULTIPLEX TECHNOLOGY. IN THE MAIN JUNCTION BOX OF THE UNITS, MULTICONNECTOR PIN E11 OF MULTIPLEX NODE 4 (PART #10690971) HAS BEEN CONNECTED TO THE STARTER MOTOR SOLENOID GROUND. OVER TIME THIS NODE MAY EXPERIENCE ISSUES FROM AN EMF SPIKE FROM THE STARTER MOTOR SOLENOID. NO MODEL YEARS LISTED. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Van Hool T2145 by model year
YearComplaintsRecallsInvestigationsIssue Index
2014020
2013050
2012060
2011080
2010060
2009040
2008040
2007051
2006061
2005051
2004061
2003010
2002030
2001031
2000032
1999Viewing021
1998121

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.