Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 1 NHTSA owner-reported complaint for the 2017 Victory Hammer. 7 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 1 month of data.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
THE CLUTCH BURNT UP BEFORE 4,000 MILES WAS DRIVEN. IT WAS IN MOTION ON THE HIGHWAY ON A 5 HOUR ROAD TRIP. I HAVE READ MANY FORUMS SINCE THEN THAT THIS HAS HAPPENED TO NUMEROUS PEOPLE WITH THIS MANUFACTURER. ALSO, THE MANUFACTURER REFUSES TO COVER IT UNDER WARRANTY.
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM:SOFTWARE; ENGINE
Victory has determined that some 2016-2017 106 ci motorcycles may set false-positive P0032 and P0038 trouble codes for the Oxygen Sensor heater circuit. Victory has developed an updated ECM calibration to improve the O2 heater circuit diagnostic threshold.
ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT
Victory has determined that some Victory Octane Motorcycles could develop a slow crank or no start situation due to a starter that was potentially manufactured with a defect. This Service Advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorcycles without requiring pre-authorization from Victory Motorcycles.
ELECTRICAL SYSTEM; EQUIPMENT
Polaris has released Team Tip G-16-10-01 to inform dealers that Polaris Mobile Digital Wrench (PMDW) version 3.28 or later requires dealers to enter a valid 10-digit Digital Wrench serial number to operate the app. The serial number requirement has been added to improve visibility to app downloads and usage.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience that matches the high quality and excitement of the products, PCDX was developed to create a mobile streamlined dealership delivery experience. PCDX combines the setup, registration, and delivery process into one easy to use application.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspection), general warnings, assembly and inspection, safety bulletins, test ride, customer information, customer walkaround and discussion, and customer acceptance. This application has been proven in dealerships to automate document retention, streamline vehicle setup, and provide a consistent, professional customer experience. Vehicles shipped after 11/1/2015 no longer include a paper PDI form with the vehicle setup material; instead dealers should complete the vehicle setup and PDI using the PCDX application, which can be located on the Dealer Website under Service and Warranty â PCDX.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.