2011 Volkswagen Cc Airbags Problems

The contact owns a 2011 Volkswagen CC. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the horn was inoperable. The vehicle was taken to the dealer where it was diagnosed with clockspring failure. The dealer informed the contact that the clockspring needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 165,000.

NHTSA ID

11475774

Incident

Jul 25, 2022

Mileage

165,000 mi

I RECEIVED A NOTICE THAT MY FUEL PUMP WAS BEING RECALLED FOR SAFETY PRECAUTIONS. I IMMEDIATELY CALLED MY LOCAL VW DEALERSHIP AND THEY PROCEEDED TO TELL ME THAT EVEN THOUGH THIS WAS A SAFETY ISSUE, THE PART WAS NOT YET AVAILABLE FOR THE DEALERSHIPS TO REPAIR. I HAVE HAD ISSUES WITH THE CAR NOT GOING WHEN I PRESS ON THE GAS AND THEN ALL OF A SUDDEN IT GOES FROM 5 MPH-55 MPH WITHOUT ME INITIATING IT. THIS IS VERY SCARY ESPECIALLY CONSIDERING I HAVE NO CHOICE BUT TO TRANSPORT MY PRECIOUS CHILDREN TO AND FROM SCHOOL AND WORK EVERYDAY IN THIS DEFECTED VEHICLE.

NHTSA ID

11062046

Incident

Jun 4, 2017

Mileage

44,000 mi

TAKATA RECALL AND MORE. I DONT KWN THE VEHICLE ANY LONGER, HAD UNTIL OCTOBER 2P16. I DONT BELIEVE WE WERE EVER MADE AWARE OF ANY OF THE SEEMKNGLY SERIOUS RECALLS WITH THIS VEHICLE. I DROVE MY TWO CHILDREN KN THIS VEHICLE DAILY AND AM SHOCKED AT TJE SERIOUS NATURE OF THE RECALLS WE WERE NEVER TOLD ABOUT. SKMETHING NEEDS TO BE DONE!

NHTSA ID

11056266

Incident

Dec 13, 2011

TAKATA RECALL. HAVE RECEIVED A FEW RECALL NOTICES ABOUT THE AIRBAGS STATING I WILL BE INFORMED WHEN THE PARTS WILL BE IN.TODAY WAS THE FIRST TIME I RECEIVED A CALL TO ACTION. I AM A REAL ESTATE BROKER AND HAVE MAY CLIENTS IN MY CAR. VERY CONCERNING IF THEY FAIL IN THE FUTURE!

NHTSA ID

11041504

Incident

Oct 4, 2016

TAKATA RECALL / FUEL PUMP CONTROL MODULE THERE HAS BEEN NO REMEDY/REPAIR FOR EITHER OF THESE RECALLS AND I AM CONCERNED FOR THE SAFETY OF MYSELF, MY FAMILY AND OTHER VEHICLES. I AM NOT SATISFIED WITH THE NOTICE I RECEIVED STATING THAT THERE IS A SERIOUS ISSUE WITH MY CAR AND THERE IS NO REMEDY FOR IT. I CANNOT CONTINUE TO DIVE MY VEHICLE IN FEAR OF A MALFUNCTION THAT COULD TAKE MY LIFE.

NHTSA ID

11034583

Incident

Oct 19, 2017

THEY SENTIDO ME A LETTER

NHTSA ID

11034445

Incident

Sep 1, 2017

I WAS MAKING A RIGHT TURN WHEN I HEARD A LOUD POP IN THE STEERING WHEEL. ON THE DISPLAY IT SHOWED AIRBAG ERROR AND THE AIRBAG LIGHT CAME ON. I TOOK IT TO MY MECHANIC AND HE CALLED ME AN TOLD ME THAT MY AIRBAG WILL NOT WORK IN A CRASH AN THAT THERE IS TWO RECALLS ON MY CAR ONE BEING THE TAKATA AN THE OTHER BEING NHSTA RECALL NUMBER 15V48300. I CALLED THE DEALERSHIP AND TOLD THEM WHAT HAPPED AN THEY SAID THERE WAS RECALLS ACCORDING TO MY MODEL BUT WASN'T ANY RECALLS THEY CAN FIX ACCORDING TO MY VIN NUMBER WAS CURIOUS WHAT I NEED TO DO ABOUT THIS

NHTSA ID

10971765

Incident

Apr 8, 2016

Mileage

123,537 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) FOR THE FRONT DRIVER INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10959180

Incident

Apr 16, 2016

FOR NO APPARENT REASON, STEERING CLOCK SPRING CEASED FUNCTION, RESULTING IN THE LOSS OF STEERING WHEEL CONTROLS, BUT MORE IMPORTANTLY, THE HORN AND DRIVER'S SIDE AIRBAG. UPON INTERNET SEARCH, THIS IS A VERY COMMON PROBLEM, STARTING AT 50,000 MILES.

NHTSA ID

10958624

Incident

Jan 6, 2016

Mileage

120,000 mi

I WAS NOTIFIED BY VW THAT MY AIRBAG WAS MADE BY TAKADA AND WAS RECALLED, NEEDED REPLACEMENT. BUT THEY ALSO TOLD ME THAT VW HAD NO PART. IT'S BEEN DRAGGED ON UNTIL THIS DAY. PLEASE HELP.

NHTSA ID

10950198

Incident

Feb 7, 2017

Mileage

40,000 mi

TL* THE CONTACT OWNED A 2011 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 30-35 MPH THROUGH AN INTERSECTION, THE CONTACT'S VEHICLE WAS STRUCK ON THE REAR DRIVER'S SIDE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A TELEPHONE POLE AND CAUSED DAMAGE TO THE PASSENGER SIDE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, LEFT SHOULDER, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

NHTSA ID

10946503

Incident

Nov 15, 2015

Mileage

60,000 mi

TWO YEARS AGO THEY PROMISED TO REPLACE AIRBAGS BUT HAVE NOT DONE SO. WE WANT TO GET NEW CAR BUT WE CANNOT SELL IT WITH THIS RECALL IN EFFECT. HOW CAN WE GET THEM TO FIX OUR CAR. OR CAN WE MAKE THEM BUY IT BACH.

NHTSA ID

10945196

Incident

Jan 3, 2014

Mileage

30,000 mi

TAKATA RECALL NOT CORRECTED

NHTSA ID

10939614

Incident

Feb 9, 2016

TAKATA INFLATORS , I RECEIVED A LETTER FROM VW BACK IN APRIL THAT THE AIR BAG WAS FAULTY AND HAS BEEN AT VW TWO TIMES AND THEY SAY THAT THERE HAS NOT BEEN A FIX FOR IT YET , I ASKED IF THEY WERE BUILDING NEW CARES WITH FAULTY AIR BAGS THEY JUST SAID THAT WHEN THE NEW TAKATA INFLATED CAME IN THAT THEY WOULD CALL ME AND I HAVE BEEN WAITING SINCE APRIL ??? HELP

NHTSA ID

10939083

Incident

Apr 20, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN TENSION CYLINDER AND THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10937986

Incident

Aug 24, 2015

Mileage

120,000 mi

TAKATA RECALL. RECALL DATE WAS FEBRUARY 9, 2016 AND THERE IS STILL NO RESOLUTION. THIS IS AFFECTING THE TRADE-IN VALUE OF MY VEHICLE BY $2,000 AND SEEMS TO BE TAKING TOO LONG TO RESOLVE.

NHTSA ID

10934716

Incident

Dec 12, 2016

TAKATA RECALL. I AM IN A POSITION WHERE I CANNOT TRADE IN MY CAR DUE TO THIS RECALL. IT IS FRUSTRATING AS I HAVE A NEW JOB I DO A LOT OF DRIVING AND WAS LOOKING TO GET A SAFER MORE ECONOMICAL AWD CAR. I AM AT A LOSS THAT I AM STUCK UNTIL THERE IS A FIX WHICH HAS NO ESTIMATED TIME FRAME. *TR

NHTSA ID

10928797

Incident

Nov 30, 2016

Mileage

72,000 mi

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 60 MPH, A LOUD GRINDING NOISE WAS HEARD AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10928579

Incident

Nov 25, 2016

Mileage

100,000 mi

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS. THE DEALER AND MANUFACTURER STATED THAT THE PARTS TO REPAIR THE AIR BAG WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN.

NHTSA ID

10927670

Incident

Feb 1, 2016

TAKATA RECALL #69M9, NHTSA #16V078 - MY LOCAL DEAL ADVISED ME THEY STILL DO NOT HAVE THE PARTS TO FIX FOR THIS PROBLEM. MY VEHICLE IS IDENTIFIED AS BEING IN YOUR ZONE "A" (HIGH PRIORITY FOR REPAIR). THIS REPAIR IS A CRITICAL SAFETY ISSUE AND NEEDS TO BE CORRECTED ASAP. WHEN CAN I EXPECT MY VEHICLE WILL BE REPAIRED? DO I NEED TO TAKE LEGAL ACTION TO GET VW TO RESOLVE THIS CRITICAL SAFETY PROBLEM?

NHTSA ID

10920274

Incident

Oct 31, 2016

Mileage

21,330 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10917587

Incident

Feb 9, 2016

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10917411

Incident

Feb 9, 2016

TAKATA RECALL.

NHTSA ID

10908598

Incident

Sep 21, 2016

Mileage

36,100 mi

TAKATA RECALL. I LEFT MY CAR AT VW OPEN ROAD IN MANHATTAN 09/19/2016 AROUND 11:20AM FOR A RECALL FIX, THEY SAID IT WILL BE AVAILABLE 4PM , THEY CALLED ME 5:42PM TELLING ME THERE IS A PROBLEM, YOU HAVE A LOT OF THING THAT NEED TO BE FIXED LIKE ENGINE , FRONT TIRES.. AND THE LIST IS LONG.. THEY ASKED ME TO PAY $199 FEES IN ORDER TO JUST CHECK EVERYTHING AND THEN LET ME KNOW HOW MUCH I HAVE TO PAY.., INSTEAD OF THEM FIX THE 2 RECALLS I HAVE IN THAT CAR AND APOLOGIZE TO ME, THEY TRYING TO THROW THE BALL BACK TO SO IT SOUND LIKE MY PROBLEM AND I HAVE TO PAY, IT'S NOT THEIRS !!! THEY ASKED ME TO GET A NEW CAR AND OF COURSE I HAVE TO PAY FOR THE NEW CAR THEY SAID, I DIDN'T EVEN FINISH PAYING FOR MY AFFECTED ONE YET... I'M REALLY DISAPPOINTED, ANGRY, ESPECIALLY THAT I NEED THIS CAR FOR MY WORK ... I STILL LEFT THE CAR THERE IN ORDER FOR THEM CHECK WHAT NEEDS TO BE FIXED AND OF COURSE THEY SAID I HAVE TO PAY FOR IT... WHAT CUSTOMER SERVICE IS THIS ????!!!

NHTSA ID

10908287

Incident

Sep 20, 2016

TAKATA AIR BAG RECALL. I LIVE IN FLORIDA AND IT HAS BEEN REPORTED THAT STATES WITH HIGH HUMIDLY AND HOTTER TEMPERATURES CAN CAUSE THE AIR BAGS TO IMPLODE. BASED ON THE AFOREMENTIONED AS WELL AS THE ACTUAL RECALL I WOULD LIKE TO KNOW WHEN THIS WILL BE RECTIFIED. MANY OF MY FRIENDS HAVE HAD THEIR VEHICLES RECALL FOR AIRBAGS REPAIRED OR AT LEAST PROVIDED A RENTAL CAR UNTIL A FIX IS AVAILABLE. VW HAS OFFERED ME NOTHING.

NHTSA ID

10908221

Incident

Feb 9, 2016