2011 Volkswagen Cc Engine Problems

TIMING CHAIN TENSIONER

NHTSA ID

11204802

Incident

Apr 30, 2019

I WAS LEAVING THE STORE WHEN I NOTICED MY VEHICULAR WOULDN'T GO OVER 30 MPH. I PULLED INTO ANOTHER STORE TO ASSESS THE SITUATION. WHEN I TURNED MY CAR BACK ON AND WAS ATTEMPTING TO LEAVE MY CAR STOPPED WORKING. I HAD IT TOWED TO THE SHOP AND THEY ADVISED ME TO CALL VOLKSWAGEN BECAUSE THIS ISSUES WAS LIKELY COVERED UNDER A WARRANTY. I CALLED VOLKESWAGEN AND THEY SAID MY WARRANTY WOULD COVER IT UP TO 120K MILES AND TO TAKE IT TO THE LOCAL DEALERSHIP. I HAD THE CAR TOWED AGAIN TO THE DEALERSHIP AND THEY INFORMED ME THAT THE TIMING CHAIN WAS BROKEN AND THEY SAID MY WARRANTY JUST EXPIRED AT 100K MILES. MY CAR HAS 108K MILES. AFTER DOING A LOT OF RESEARCH I FOUND THIS TO BE A FREQUENT PROBLEM WITH THIS MANUFACTURE. I ALSO FOUND THAT THERE WAS ALREADY A CLASS ACTION LAWSUIT BUT MY VEHICLE WASN'T IN THE PERAMITERS BECAUSE OF THE MILEAGE (ENDS AT 100K). I NEVER RECEIVED NOTICE OF THE RECALL OR I WOULD HAVE TAKEN IT IN TO GET LOOKED AT BEFORE THE 100K MIKE CUTOFF. BECAUSE THEY SAID THIS WASN'T COVERED IN THE WARRANTY, I LOOKED INTO BUYING ANOTHER CAR FROM THEM. THEY INFORMED ME THAT THEY COULD GIVE ME $250 FOR MY VEHICLE. NOW I KNOW VOLKSWAGEN IS TRYING TO AVOID PAYING FOR THIS BECAUSE THEY KNOW THEY CAN MAKE MONEY.

NHTSA ID

11191490

Incident

Mar 16, 2019

Mileage

108 mi

VEHICLE KEEPS MISFIRING. CHECK ENGINE LIGHT REMAINS ON. EPC LIGHT COMES ON PERIODICALLY AFTER FUEL PUMP WAS REPLACED. WHILE DRIVING CAR JERKS AND CHECK ENGINE LIGHT BEGINS TO FLASH. LOTS OF WEAR TO TIRES WITHIN A FEW THOUSAND MILES. BREAKS MUST BE PUSH ON HARD TO STOP. THE DEALERSHIP SAID THE ONLY THING THAT WAS WRONG WAS A CODE FOR CARBON BUILDUP. DEALERSHIP WOULD NOT PROVIDE CODE JUST A PRICE OF $1000. SPARK PLUGS AND COILS WERE CHANGED BEFORE PURCHASING VEHICLE. I'M CERTAIN THE FUEL PUMP WAS NOT CHANGED. THE VEHICLE USES 1/8 OF A TANK TO WARM UP.

NHTSA ID

11190388

Incident

Aug 25, 2018

Mileage

103,000 mi

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT THE ENGINE WOULD NOT START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO OURISMAN HONDA OF LAUREL (3371 LAUREL FORT MEADE RD, LAUREL, MD 20724, (301) 498-7400) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

NHTSA ID

11189946

Incident

Sep 1, 2018

Mileage

60,000 mi

BOUGHT THE CAR USED AND TOOK IT TO A MECHANIC TO GET IT CHECKED OUT. LOW AND BEHOLD THEY INFORMED ME I HAVE A FAILING POWER STEERING MODULE, REAR MAIN SEAL, CARBON BUILD UP ON THE INTAKE, AS WELL AS CRACKS IN BOTH FRONT CONTROL ARMS. TOOK IT TO A DEALER WHO CONFIRMED THIS DIAGNOSIS AND GAVE ME A $6250 QUOTE FOR THE WORK. CAR WAS DRIVING FINE AND FELT GREAT. AFTER TAKING IT TO THE SHOP THE CHECK ENGINE LIGHT WAS ON. CAR HAS 90K ON IT AND WAS UNDER WARRANTY UNTIL THEN. ALL THESE ITEMS WERE NEGLECTED BY THE DEALER.

NHTSA ID

11181382

Incident

Feb 17, 2019

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO HESITATE. THE VEHICLE WAS TAKEN TO DUBLIN VOLKSWAGEN (6085 SCARLETT COURT, DUBLIN, CA 94568) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN TENSIONER FAILED AND NEEDED REPLACEMENT. THE SAME DEALER REPAIRED THE VEHICLE IN 2015, 2016, AND 2017 FOR THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 194,000.

NHTSA ID

11150095

Incident

Nov 7, 2018

Mileage

194,000 mi

I RECEIVED A RECALL FOR MY FUEL PUMP. I WENT AND GOT THE FUEL PUMP REPLACED. NOW THAT THE FUEL PUMP HAS BEEN REPLACED, MY CAR IS NOT STARTING, SHAKING AT RED LIGHTS, TURNING OFF ON ITS OWN, WINDOWS COMING DOWN ON ITS OWN, AIR NOT WORKING AND COMING BACK ON. I WAS IN MOTION BACKING UP AND MY CAR JUST TURNED OFF ON ITS ON. I AM AT A STANDSTILL WITH WHAT AM I SUPPOSED TO DO IF THE VEHICLE HAD A RECALL- THAT WAS SUPPOSEDLY REPLACED BUT MADE THE CAR WORSE.

NHTSA ID

11115746

Incident

Aug 2, 2018

AFTER 87K MY 2011 VW CC HAS AN ISSUE WITH THE TIMING CHAIN TENSION AND HAS RUINED MY ENGINE IN LESS THAN 72 HOURS. I RECEIVED A CHECK ENGINE LIGHT NOTIFICATION AND IMMEDIATELY SCHEDULED A SERVICE APPOINTMENT, BUT BY THE TIME I GOT IT INTO THE SHOP, MY ENGINE WAS DESTROYED. EVEN THOUGH I NEVER RECEIVED A LOW OIL NOTIFICATION, I NOTICED THE OIL WAS LOW BY THE DIP STICK AND THEREFORE ADDED A FEW QUARTS OF OIL. WHEN I GOT TO THE DEALERSHIP FOR SERVICE THE ENGINE WAS ALMOST COMPLETELY OUT OF OIL AND MY ENGINE WAS DAMAGED. THE TOTAL ESTIMATE FOR REPAIRS IS OVER $10,000 AND THEREFORE EXCEEDS THE VALUE OF THE VEHICLE($5K).

NHTSA ID

11111671

Incident

Jul 6, 2018

Mileage

87,000 mi

VW & AUDI TIMING CHAIN TENSIONER DEFECT ' CLASS ACTION LAWSUIT. ENGINE FAILED DUE TO TIMING CHAIN TENSIONER DEFECT. THE VEHICLE WAS STATIONARY. WENT TO START VW CC AND IT HAD A DELAYED OR SLOW CRANK. WHEN THE ENGINE STARTED IT WAS VIBRATING LIKE CRAZY. HAD THE CAR TOWED TO THE DEALER AND A FEW DAYS LATER WAS TOLD THAT IT WAS THE TIMING HAD SLIPPED DUE TO THE TENSIONER. I DID SOME RESEARCH AND FOUND OUT ABOUT THE CLASS ACTION LAWSUIT. ACCORDING TO THE INFORMATION PRESENTED ON CARCOMPLAINTS.COM SEVERAL BULLETINS IN REGARDS TO THIS ISSUE WHERE SENT TO THE DEALERS SERVICE DEPARTMENTS AND OF COURSE THE SERVICE MANAGER THAT I AM DEALING WITH HAS NO KNOWLEDGE OF SUCH AN ISSUE AND HAS WORKED AT THE DEALERSHIP FOR MANY YEARS AND IT WOULD COST $3000 - $9000 DEPENDING ON ENGINE DAMAGE BUT MOST LIKELY NEED A NEW ENGINE. THE INFORMATION ALSO STATES THAT THIS COULD AND DOES HAPPEN WHEN THE VEHICLE IS MOVING WHICH COULD PROVE TO BE VERY DANGEROUS. THIS NEEDS BE INVESTIGATED AND THE SIMPLE FACT THAT DEALERS, SERVICE DEPARTMENTS AND VW CALL CENTER PERSONNEL ARE NOT AWARE OF THIS ISSUE AND BASICALLY DENY ANY KIND OF LIABILITY IS EXTREMELY UNJUST.

NHTSA ID

11104609

Incident

Jun 23, 2018

Mileage

76,000 mi

MY CAR SHUT DOWN WHILE I WAS DRIVING THE CAR HAD FUEL AND WASN'T ABLE TO REGISTER THERE WAS FUEL IN THE CAR AND WAS TOLD IT WAS THE THROTTLE BODY AND THAT MY CONVERTER WENT BAD. IT HAD ALL THE SIGNS OF A FUEL COMPONENT PROBLEM. I AM TOLD THE CONVERTER AND THROTTLE BODY DAMAGE CAN BE DIRECTLY FROM THE FUEL PUMP ISSUES.

NHTSA ID

11102476

Incident

Apr 20, 2018

Mileage

112,000 mi

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ELECTRICAL POWER FOR OVER A YEAR WHILE WAITING TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. PATTERSON TYLER VOLKSWAGEN (3800 CHANDLER HWY, TYLER, TX 75702, (903) 218-6222) AND HEWLETT VOLKSWAGEN (7951 HEWLETT LOOP, GEORGETOWN, TX 78626) WERE CONTACTED AND CONFIRMED THAT THE PART WAS UNAVAILABLE. THE DEALERS COULD NOT DETERMINE WHEN THE PART WOULD BE PROVIDED TO THE MANUFACTURER. THE CONTACT NO LONGER DROVE THE VEHICLE TO PREVENT A POTENTIAL FAILURE OR SAFETY RELATED SITUATION. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11101570

Incident

Aug 16, 2017

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO EASTSIDE VOLKSWAGEN (28400 CHARDON RD, WILLOUGHBY HILLS, OH 44092) WHERE IT WAS DIAGNOSED THAT THE POSITIVE CRANKCASE VENTILATION AND FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FOLLOWING DAY, THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES, BUT A FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

NHTSA ID

11092512

Incident

Apr 1, 2018

Mileage

95,000 mi

I HAVE TAKEN MY CAR TO VW SERVICE DEPARTMENT 5 TIMES SINCE 3/23/18 FOR AN ENGINE LIGHT PROBLEM. FIRST IT WAS THE THROTTLE BODY, THEN IT WAS THE FUEL SYSTEM, NEXT THE INTAKE MANIFOLD. THE CAR IS BACK AT THE DEALER BECAUSE THE ENGINE LIGHT IS ON AGAIN. VW OF AMERICA IS NOT HELPFUL AT ALL.

NHTSA ID

11092273

Incident

Mar 23, 2018

Mileage

70,150 mi

AT 81K MILES THE TIMING CHAIN TENSIONER FAILED LEADING TO ENGINE FAILURE. $5K TO REPAIR. IT STARTED RUNNING ROUGH AFTER I STARTED IT. I DROVE IT 15 MILES TURNED IT OFF AND IT WOULD NOT START AGAIN.

NHTSA ID

11048315

Incident

Nov 1, 2017

CHECK ENGINE LIGHT CAME ON, CAR STARTED TO MISFIRE AND DEALERSHIP INFORMED ME THAT TIMING CHAIN TENSIONER WAS BAD. CAR ALSO HAS OIL LEAKING ISSUES. CAR WAS AT DEALERSHIP FOR OIL PROBLEM WHEN IT THREW SEVERAL CODES FOR PVC VALVE AND TENSIONER.

NHTSA ID

11035336

Incident

Oct 16, 2017

FUEL PUMP CONTROL MODULE THERE HAS BEEN NO REMEDY/REPAIR FOR EITHER OF THESE RECALLS AND I AM CONCERNED FOR THE SAFETY OF MYSELF, MY FAMILY AND OTHER VEHICLES. I AM NOT SATISFIED WITH THE NOTICE I RECEIVED STATING THAT THERE IS A SERIOUS ISSUE WITH MY CAR AND THERE IS NO REMEDY FOR IT. I CANNOT CONTINUE TO DIVE MY VEHICLE IN FEAR OF A MALFUNCTION THAT COULD TAKE MY LIFE.

NHTSA ID

11034586

Incident

Oct 19, 2017

TAKATA RECALL / FUEL PUMP CONTROL MODULE THERE HAS BEEN NO REMEDY/REPAIR FOR EITHER OF THESE RECALLS AND I AM CONCERNED FOR THE SAFETY OF MYSELF, MY FAMILY AND OTHER VEHICLES. I AM NOT SATISFIED WITH THE NOTICE I RECEIVED STATING THAT THERE IS A SERIOUS ISSUE WITH MY CAR AND THERE IS NO REMEDY FOR IT. I CANNOT CONTINUE TO DIVE MY VEHICLE IN FEAR OF A MALFUNCTION THAT COULD TAKE MY LIFE.

NHTSA ID

11034583

Incident

Oct 19, 2017

THEY SENTIDO ME A LETTER

NHTSA ID

11034445

Incident

Sep 1, 2017

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE CHECK ENGINE INDICATOR ILLUMINATED. IT WAS DIAGNOSED THAT THE CAM SHAFT ADJUSTMENT VALVE FAILED (PART #: N205) AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

NHTSA ID

10960058

Incident

Mar 4, 2017

Mileage

120,000 mi

I WAS DRIVING THE ENGINE DIED AT FREEWAY SPEEDS. WITH NO POWER IT WAS DANGEROUS FOR ME TO GET TO THE SIDE OF THE ROAD SAFELY. IF IT HAD BEEN AT NIGHT, IM NOT SURE I WOULD HVE MADE IT. THE PROBLEM TURNED OUT TO BE N205 VALVE. IT IS A KNOW PROBLEM THAT THERE IS A SCREEN THAT CAN FALL APART AND BLOCK THE VALVE FROM MOVING OIL TO THE CAM SHAFT. CAUSING THE TIMING TO MOVE AND CAUSE CATASTROPHIC ENGINE FAILURE. THE MECHANICS AT THE DEALERSHIP SAY IT IS A ISSUE THEY SEE ALL THE TIME. THEY SAID THE NEW VERSION OF THE PART IS TO CORRECT THAT. PROBLEM IS WHEN CATASTROPHIC ENGINE FAILURE HAPPENS THE DEALERSHIP ATTITUDE SEEMS TO BE WE KNOW ITS A PROBLEM BUT IF THE COST IS TO HIGH TO FIX, THEY WILL NOT DO ANY THING UNTIL THERE IS A RECALL. THAT PUTS PEOPLES SAFETY AT RISQUE BECAUSE OF THERE UNWILLINGNESS TO FIX THE PROBLEM DUE TO THE COMPANIES BOTTOM LINE.

NHTSA ID

10960020

Incident

Feb 16, 2017

Mileage

140,000 mi

TIMING BELT TENSIONER FAILED DUE TO THE ORIG DESIGN OF THE PART. VOLKSWAGEN KNEW IT WAS AN ISSUE AND REDESIGNED THE PART. BUT THEY LEFT THE ORIGINAL PURCHASER WITH THE ORIG DEFECTIVE PART. WHEN THAT PART FAILS, IT CAUSES A CATASTROPHIC ENGINE FAILURE. WHICH LEAVES THE ORIG PURCHASER TO REPLACE THEIR ENGINES AT THEIR OWN COST. THE FACT THAT THE PART FAILS WHILE DRIVING IS A SAFETY ISSUE, IT CAUSES THE CAR TO LOOSE ALL POWER REGARDLESS OF THE SPEED, DRIVING CONDITIONS AND LOCATIONS. STRANDING THE OWNER IN A POSSIBLY PRECARIOUS SITUATION THAT COULD CAUSE INJURY OR DEATH.

NHTSA ID

10958912

Incident

Feb 17, 2017

Mileage

140,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN TENSION CYLINDER AND THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10937986

Incident

Aug 24, 2015

Mileage

120,000 mi

2011 VW SPORT CC - LESS THAN 52,000 MILES. STALLS WHILE DRIVING ON THE INTERSTATE. DEALER ADVISED TIMING CHAIN ISSUES AND WHILE REPAIRING THE ENGINE THEY HAD TO REPLACE UNRELIABLE PARTS. KNOWN ISSUE BUT NONE UNDER RECALL. THEY SAID A SCREEN SHATTERED IN THE ENGINE, A KNOWN ISSUE IS WHAT CAUSED ALL OF THIS. ALL MANUFACTURING ERROR. CUSTOMER CARE ADMITTED THAT AND SO DID THE DEALER SERVICE DEPARTMENT. QUOTE $1400. THEN THE NEXT DAY THEY "DISCOVERED" THE CAR NEEDED A NEW CAM SHAFT. NEW QUOTE $2200. NOTHING UNDER WARRANTY/RECALL . VW CUSTOMER CARE TOLD ME TO SAVE MY RECEIPTS INCASE A RECALL COMES ABOUT BUT DID NOT CARE ABOUT THE SAFETY OF THE CAR OR THE FACT THEY ARE REPLACING UNRELIABLE PARTS. IF THEY KNOW THEY ARE UNRELIABLE WHY ARE THEY NOT ON RECALL. WROTE A LETTER TO THE CEO AND GOT THE COST REDUCED TO $1400. RECEIPT SHOWS ONE PRICE NO BREAK DOWN OF COSTS AND WAS TOLD I COULD NOT HAVE THE PARTS BACK, EVEN THOUGH I JUST PAID $1400 FOR THEM. I HAVE NO IDEA WHAT WAS UNDER WARRANTY OR RECALL OR WAS IT ALL LABOR COST. VW DOES NOT CARE ABOUT THEIR CUSTOMERS. AND BY THE WAY THE AIR BAG IS STILL NOT REPAIRED, THAT IS UNDER RECALL. SAFETY IN VW - ZERO. *TR

NHTSA ID

10937924

Incident

Nov 7, 2016

Mileage

51,000 mi

REAR MAIN SEAL LEAK AT 69K MILES. I BEEN DOING A RESEARCH AND MANY CARS ARE HAVING THE SAME PROBLEM WITH THAT ENGINE. (TSI 2.0) WHICH TO MY BELIEVE IT'S DUE TO A MANUFACTURER DEFECT AND SHOULD BE ADDRESSED AS A RECALL. CAR IS FAIRLY NEW TO BE HAVING A PROBLEM LIKE THIS WHICH IS COSTING ME TO REPAIR MORE THAN $1000 DOLLARS. ALSO THE PCV VALVE IS HAVING ISSUES. WHICH I HAD TO REPLACE ALREADY SPENDING $400 DOLLARS. *TR

NHTSA ID

10930360

Incident

May 12, 2016

Mileage

69,000 mi

MY 2.0L TSI TIMING CHAIN TENSIONER FAILED CAUSING TIMING CHAIN TO JUMP TIMING AND DAMAGING OTHER ENGINE PARTS. I WAS DRIVING WHEN THE ENGINE LIGHT AND NOISE CAME IN.

NHTSA ID

10825736

Incident

Feb 11, 2016

Mileage

93,000 mi