RoadVitals

2019 Volkswagen Golf Alltrack

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 19V879000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
19
Latest Jan 6, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Aug 30, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 19 NHTSA owner-reported complaints for the 2019 Volkswagen Golf Alltrack, most frequently naming the electrical, powertrain (other) and engine categories. 3 safety recalls have been issued covering this model year; and 304 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical622.2%
  • Powertrain (other)414.8%
  • Engine311.1%
  • Brakes311.1%
  • Body & structure311.1%
  • Visibility27.4%
  • Driver assistance27.4%
  • Fuel system27.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V604000

ELECTRICAL SYSTEM:IGNITION:SWITCH

Aug 30, 2023
62,538 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
The risk: Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
The remedy: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
Volkswagen Group of America, Inc.Manufacturer number 28H7View on NHTSA.gov
22V815000

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Oct 31, 2022
296,044 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
The risk: An undetected sudden loss of pressure in all four tires increases the risk of a crash.
The remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Volkswagen Group of America, Inc.Manufacturer number AU:45J7,VW:45J6,45J8View on NHTSA.gov
19V879000NHTSA advisory: do not drive

WHEELS

Dec 11, 2019
8 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings.
The risk: The excessive stress can cause steering, traction or other stability issues or breakage relating to the front wheels, and increase the risk of a crash.
The remedy: Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels, and wheel bolts, free of charge. The recall began December 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40P1. Note: The affected owners are advised not to drive their vehicles until the repairs have been made.
Volkswagen Group of America, Inc.Manufacturer number 40P1View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 19
Powertrain (other)
Filed Jan 6, 2026

The transmission lurches and studders at stops with roughly 60K miles on it. The dealer believes it to be the mechatronic unit. I am put at risk because the car begins to move, stops, and then begins again moving. Cars behind me may believe I am accelerating from a stop and rear end me. There are no warning lamps, messages, or anything whatsoever, the issue generates no codes for dealer techs to diagnose.

NHTSA ID
11709174
Incident
Dec 19, 2025
EngineFuel systemPowertrain (other)
Filed Jan 15, 2025

When I take my foot off the brake to accelerate, the car jerks backward and shudders. It feels as though it’s about to stall. When pressing the gas pedal, the car also has delayed acceleration. Both of these issues create dangerous driving conditions. The car hesitates when accelerating from a stopped position, nearly causing me to be rear-ended at traffic lights on multiple occasions. I’ve also experienced a couple of close calls while making right turns on red, as the car hesitates and won’t accelerate immediately. I feel unsafe driving the vehicle. Have had the car to one independent mechanic, the sister dealership of where it was purchased from, and two VW dealerships. They have acknowledged an issue as they have replaced the motor mounts and mounting plate. It did not resolve the issue. The car does operate as designed. There are no fault codes or engine lights so they have advised me to continue driving until it gets worse. It is unsafe to drive since there is an issue with accelerating. The service team at Mossy VW replicated the backward jerking motion during a test drive and confirmed that the vehicle is exhibiting a delayed throttle response. While the mechanic submitted a Volkswagen Technical Assistance (VTA) request, he reiterated that no repairs could be performed without a fault code.

NHTSA ID
11636066
Incident
Nov 26, 2024
Brakes
Filed Feb 21, 2024

I was making my final trip of my move from Minneapolis to the Denver area and was on [XXX] traveling West in the right lane. The truck ahead was moving from the right lane to the left to give room to a car stopped on the right shoulder. There was another car in the left lane so I couldn’t move to the left. The truck was soon blocking much of the left lane so the car in the left lane was slowing as I slowed. I then applied my brakes and the pedal went all the way to the floor without actuating the brakes! Fortunately, by then there was room between the truck and the car on the shoulder and I was able to miss both as I sailed by. Pumping the brake pedal restored the brake function. Thinking that I must be low on brake fluid, I pulled off the highway at the next large service station. The brake fluid reservoir was full. I continued to my new home and at my first opportunity I went to the nearest VW dealership and left it for several days to be checked. No error codes so they did nothing. VW customer service arranged for another dealership to check it out. No error codes and not able to reproduce the problem so they did nothing. About a month later I was one a trip on a very hilly rout. Costing down a steep section I applied the brakes as I started to be more than 10 mph over the speed limit. The pedal went about 80% to the floor! But there was braking this time. Pumping the pedal restored normal brake function. VW customer serviced had arranged for yet one more dealership to look at the car. Again, not surprisingly, they couldn’t reproduce the problem and no error codes so they did nothing. I consider this to be a significant safety problem. As VW would not fix the problem, even as the car is still under warranty, I replaced the master cylinder at my own expense and have taken the car on a 2500 mile trip with no sign of the braking problem I have more confidence in the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11573196
Incident
Aug 27, 2023
Electrical
Filed Sep 21, 2023

Several times now, my 2019 VW Golf Alltrack S while driving has flashed a warning saying "ignition switched off" and then "check starter system". I can still apply the brakes, steer, and accelerate, but various electrical systems stopped working, including the speedometer. I've brought it to a VW dealer, but they said they couldn't find an issue. Several places online say that this is an ignition switch issue and that it was fixed once they replaced the ignition switch.

NHTSA ID
11545891
Incident
Sep 21, 2023
Electrical
Filed Aug 16, 2023

After being in hot sunlight all day(95+ degrees), car started and about three minutes into drive the engine and all electronics died while going approximately 15mph, warning display flashed up on center lcd display that ignition was off, please pull over, and then to check the starter. The power steering turned off so I had very limited steering. The car would not restart, took about 5 minutes of waiting and had to remove the key and reinsert it before it would start again. I was only going 15mph on an empty residential road, so no damage, but if it happened on a busy highway it might have resulted in a crash. Dealer could not reproduce the fail, but read codes that showed the ignition switch was faulty, and they replaced that. The car was at the dealership to look at another issue(the blind spot monitor lights not turning off), and I picked it up from the dealership minutes before this ignition switch issue occurred. They found no issues or error codes with the blind spot monitoring or any other electrical system, the ignition switch issue only occurred after the car was sitting outside in direct sunlight for 5 hours. I believe the heat was the issue, I have found multiple online forum posts where owners of 2019 VWs of different models have the same issue on hot days.

NHTSA ID
11539035
Incident
Jun 1, 2023
ElectricalEngineFuel system
Filed Aug 16, 2023

While driving, all vehicle gauges and HVAC suddenly stopped working. Car beeped, and screen said "pull over safely" (or something like that), and then said "Check starter system". Turned car off, and then eventually it turned back on. Same thing happened again, but I was able to continue driving (engine kept running), with no HVAC, no speedometer, no tachometer, nothing. I don't know if turn signals or exterior lights were working.

NHTSA ID
11539008
Incident
Aug 16, 2023
Visibility
Filed Jul 9, 2023

Windshield cracked while it was parked. Four people were in the car on a trip from Reno to San Francisco. No one heard or saw anything hit the windshield before they stopped for breakfast. When they came back to the car they found that the windshield had a crack about 12 inches long. There was no sign of a stone or other object that might have caused the crack. there was no chip in the glass either.

NHTSA ID
11531201
Incident
May 7, 2023
Driver assistanceElectricalVisibility
Filed Jul 7, 2023

On July 5, 2023 the electronics in our 2019 VW Golf Alltrack S, stopped working, while that car was been driven on a highway. The following was no longer operational, (while the car was still in motion): gauges such as speedometer, tachometer, fuel indicator and engine temperature; controls such as turn signals, wipers, dashboard and car indicator lights, also the infotainment system, used at that time for driving directions, was no longer operating. The car engine was still running; however, safely pulling to the side of the road was hardly possible, as the turn signals and lights no longer worked. After the car was stopped and the engine was turned off and on few times, the above-listed electronics started working again. Prior to this incident, the car has been driven daily and has not been parked for an extended period of time; it also has been serviced in accordance with the manufacturer requirements. A few weeks prior to this incident, the car was serviced / inspected by an authorized VW dealer. The same dealer examined the car, next day after the incident, and determined that a faulty ignition was the cause of the issues. Replacing that part (under warranty) required few days, as an incorrect part was ordered by the dealer. The loss of key controls and gauges mentioned above, and required for a safe vehicle operation, created a dangerous situation, which should be investigated, in order to determine if design issues exist and require further actions, to prevent such incidents.

NHTSA ID
11530947
Incident
Jul 5, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

VOS-26-42

ELECTRICAL SYSTEM

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.

V1718062017813_24

ENGINE

Oil Consumption Measurement and Electronic Oil Consumption Measurement

TT 13-20-01_3

ENGINE

Instruction, how to lubicate engine before initial start.

TT 10-18-02_2

ENGINE

Lubricating engine components before reassembly.

V6919012010479_17

AIR BAGS

Inquiries

V1719012012855_81

ENGINE

Volkswagen Engine Oil Standards

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volkswagen Golf Alltrack by model year
YearComplaintsRecallsInvestigationsIssue Index
2019Viewing193046.7
2018800—
2017721039.7

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.