2015 Volkswagen Golf R

On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

HI. EVERSINCE I BOUGHT THE CAR IN AUGUST OF 2015 THERE IS A PROBLEM WITH SUSPENSION AND STABILITY OF THIS VEHICLE. IT DOES NOT DRIVE STRAIGHT AND ALWAYS ON ANY MINOR OR MAJOR BUMPS THE CAR JUMPS AND FLIES IN THE AIR AND THAT CREATES A HUGE BODY ROLL AND ALSO HABE CHANGED TIRES 2 TIMES ALREADY AND MY TIRES WEAR OUT AFTER 1000 MILES BECAUSE THE CAR KEEPS MOVING TO LEFT AND RIGHT. THE STABILITY CONTROL STARTS WORKING FOR NO REASON BECAUSE IT SENSES THE CAR GOING OUT OF CONTROL. CAR IS CONSTANTLY SHAKING AND DURING TAKE OFF AND STOP IT GOES TO LEFT & RIGHT. A VERY SMALL TINY BUMP ON LOW SPEED THROUGHS THE CAR SO STRONG AND IT IS OUT OF CONTROL. I HAVE BEEN TO THE SERVICE DEPARTMENT OF VOLKSWAGEN AND EVENTHOUGH THEY KNOW WHAT'S WRONG WITH THE CAR THEY REFUSE TO FIX IT BECAUSE THEY SAY THAT VW HAS TOUGH SYSTEM WHERE NOT UNLESS THE CAR IS NOT DRIVEABLE ANYMORE THEY WON'T FIX IT. THIS IS A PERFORMANCE CAR WITH VERY SCARY PROBLEM. I AM DRIVING IT LIKE A GRANDMA IN THE PAST YEAR BUT THE PROBLEM IS STILL THE SAME. THE AUTOMATIC WINDOW OPENER DOSNT WORK EVERYTIME I CHANGE THE DRIVE MODE AND THEN IT STARTS WORKING ON ITS OWN. ANOTHER PROBLEM IS THE BACK UP CAMERA WHERE WHEN I DRIVE BACKWARDS IN REAR GEAR IF I GO SLIGHTLY FASTER THAN COUPLE OF MILES PER HOUR THE SCREEN GOES BLACK AND I CAN'T SEE, WHICH THAT ON ITS OWN IS ANOTHER LIABILITY AND GREAT RISK FACTOR. WHEN TURNING THE WHEEL ON ANY PAVEMENT THE FRONT TIRES AND RIMS WANNA JUMP OUT OF THEIR PLACE AND THE CAR SHAKES AND LOOSES CONTROL.

NHTSA ID

11030197

Incident

Sep 26, 2015

Mileage

1,000 mi

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.

Oil Consumption Measurement and Electronic Oil Consumption Measurement

Lubricating engine components before reassembly.

Instruction, how to lubicate engine before initial start.

Inquiries

Volkswagen Engine Oil Standards