1995 Volkswagen Jetta Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1995 Volkswagen Jetta, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Interior & seats5518.0%
- Electrical3912.7%
- Engine278.8%
- Visibility268.5%
- Brakes247.8%
- Airbags227.2%
- Transmission175.6%
- Steering144.6%
- Fuel system123.9%
- Other / unspecified113.6%
- Suspension113.6%
- Body & structure103.3%
- Seat belts92.9%
- Driver assistance72.3%
- Exterior lighting62.0%
- Heating & air conditioning62.0%
- Powertrain (other)51.6%
- Tires & wheels51.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
HOOD OPENED WHILE DRIVING REAR BRAKE LINE FAIL
I BOUGHT MY JETTA III GLS IN 1995 BRAND NEW. WITHIN A YEAR THE MOLDING ON THE DOORS STARTED PEELING OFF AND EVENTUALLY FALLING OFF. THE DEALER SENT IT TO A BODY SHOP TO HAVE IT GLUED AND IT NEVER STUCK. I'VE BEEN DRIVING FOR YEARS WITH ONE MOLDING MISSING. I HAVE REPLACED MULTIPLE POWER WINDOW MOTORS AND PARTS. FAILURE OF THESE POWER WINDOWS ARE CONSISTANTLY FAILING ONE AFTER THE ANOTHER. I HAD SMOKE AND AN ELECTRICAL BURNING SMELL COMING FROM THE STEERING COLUMN AND FAILING BLINKERS WHICH WERE BOTH RELATED. I REPLACED THE BLINKER SYSTEM AND PROBLEM WAS SOLVED. THE LOCK FREEZE EASILY IN COLD WEATHER AND I HAVE HAD THE DRIVER SIDE LOCK COMPLETELY FALL APART WHILE UNLOCKING THE CAR. THE SEAL ON FRONT WINDSHIELD IS WEARING AWAY CAUSING LEAKING OF RAIN AND THIS WILL BE FIXED WITH $100 RESEALING OF WINDSHIELD. RUSTING IS OCCURRING UNDER CAR AND ON UNDERSIDE OF DOORS, VW SAID IT MUST BE RUSTING FROM THE INSIDE OUT TO BE COVERED (WOULDN'T THAT BE BIGGER PROBLEM IF IT OCCURRED FROM THE INSIDE??). THE OIL SEAL IS LEAKING. THE OXYGEN SENSOR HAS BEEN REPLACED AND NEEDS REPLACED AGAIN. THE MIDDLE CONSOLE WAS PERMANENTLY LOCKED AND DEALER TOOK IT LOCK OUT SAYING IT WAS BROKEN. THE WINDSHIELD WASHER FLUID CONTAINER HAS BROKEN TWICE. THIS IS ALL WITH 85,000 MILES. THESE ARE COMMON PROBLEMS WITH JETTA BUT WINDOW MOTORS AND MOLDING ARE BY FAR TWO MAIN PROBLEMS THAT SHOULD BE COVERED WITH A RECALL, ASK ANY JETTA OWNER. *NM
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
WELL, I' HAD SOME SERIOUS PROBLEMS WITH THE 1995 VW JETTA III. FIRST, I HAD TO PUT 2 NEW STRUTS PLUS A WHOLE NEW EXHAUST SYSTEM. NEXT, THE INSTRUMENT CLUSTER FAILED TO WORK. IT WAS TAXING ON THE ENTIRE TRANSMISSION, AND IT COSTS OVER $450 USD TO REPAIR. ON MY WAY HOME FROM A 2 1/2 HOUR TRI THE CAR STALLED FOR NO APPARENT REASON. I HAD TO PUSH THE CAR OFF THE ROAD, AND WHEN I CHECKED THE OIL I WAS SHOCKED TO DISCOVER I BARELY HAD HALF A QUART IN IT , AFTER HAVING AN OIL CHANGE LESS THAN 1200 MILES AGO. I GOT THE CAR HOME, AND THEY TOLD ME THAT I HAD A BLOWN HEAD GASKET THAT COST ME $900 USD. I GOT THE CAR FIXED, AND IT WAS RUNNING FINE FOR A WHILE, AND THEN ALL OF A SUDDEN IT STARTED STALLING AT RANDOM MOMENTS. ONE TIME, I WAS ON A NASTY MOUNTAIN ROAD, WITH NO PLACE TO STOP, I ALMOST HIT A ROCK WALL, I WAS BARELY ABLE TO CONTROL THE VEHICLE. I HAD IT TOWED TO MY MECHANIC, AND THEY WERE UNABLE TO FINED THE CAUSE OF THE PROBLEM. IT TOOK THEM 3 TIMES TO FIND OUT THAT IT WAS A CLOGGED FUEL PUMP. I ALSO HAVE A DUMMY AIR BAG LIGHT THAT NO ONE CAN FIGURE OUT, AND NO MATTER HOW MANY TIMES I ASKED MY MECHANIC COULD NOT FIGURE OUT WHY THE BATTERY LIGHT KEPT COMING ON. ANOTHER PROBLEM WAS THE WINDSHIELD COWL THAT PROTECTED THE CAR AND ENGINE FROM DEBRIS. IT WAS COMPLETELY DRY ROTTED, CAUSING WATER TO LEAK INTO THE DRIVER'S SIDE FOOT WELLS. MY MOST RECENT PROBLEM HAS BEEN BEEN THE FRONT PASSENGER SIDE WINDOW REGULATOR. MY BACK DRIVER'S SIDE WINDOW HAS BEEN BROKEN SINCE I GOT THE CAR, BUT THIS WA SA NEW PROBLEM. APPARENTLY, YOU COULD NOT BUY JUST THE WINDOW REGULATOR, AND YOU HAVE TO BUY THE MOTOR AS WELL. I'M TIRED OF THE CAR, AND IT WAS UNFORTUNATE BECAUSE I LOVE DRIVING IT. IT WAS A NICE LOOKING CAR. ALL OF THESE PROBLEMS HAPPENE DTHE LAST YEAR, AND IT COST ME OVER $3,500 USD TO HAVE THEM FIXED.*AK
I BOUGHT MY JETTA III GLS IN 1995 BRAND NEW. WITHIN A YEAR THE MOLDING ON THE DOORS STARTED PEELING OFF AND EVENTUALLY FALLING OFF. THE DEALER SENT IT TO A BODY SHOP TO HAVE IT GLUED AND IT NEVER STUCK. I'VE BEEN DRIVING FOR YEARS WITH ONE MOLDING MISSING. I HAVE REPLACED MULTIPLE POWER WINDOW MOTORS AND PARTS. FAILURE OF THESE POWER WINDOWS ARE CONSISTANTLY FAILING ONE AFTER THE ANOTHER. I HAD SMOKE AND AN ELECTRICAL BURNING SMELL COMING FROM THE STEERING COLUMN AND FAILING BLINKERS WHICH WERE BOTH RELATED. I REPLACED THE BLINKER SYSTEM AND PROBLEM WAS SOLVED. THE LOCK FREEZE EASILY IN COLD WEATHER AND I HAVE HAD THE DRIVER SIDE LOCK COMPLETELY FALL APART WHILE UNLOCKING THE CAR. THE SEAL ON FRONT WINDSHIELD IS WEARING AWAY CAUSING LEAKING OF RAIN AND THIS WILL BE FIXED WITH $100 RESEALING OF WINDSHIELD. RUSTING IS OCCURRING UNDER CAR AND ON UNDERSIDE OF DOORS, VW SAID IT MUST BE RUSTING FROM THE INSIDE OUT TO BE COVERED (WOULDN'T THAT BE BIGGER PROBLEM IF IT OCCURRED FROM THE INSIDE??). THE OIL SEAL IS LEAKING. THE OXYGEN SENSOR HAS BEEN REPLACED AND NEEDS REPLACED AGAIN. THE MIDDLE CONSOLE WAS PERMANENTLY LOCKED AND DEALER TOOK IT LOCK OUT SAYING IT WAS BROKEN. THE WINDSHIELD WASHER FLUID CONTAINER HAS BROKEN TWICE. THIS IS ALL WITH 85,000 MILES. THESE ARE COMMON PROBLEMS WITH JETTA BUT WINDOW MOTORS AND MOLDING ARE BY FAR TWO MAIN PROBLEMS THAT SHOULD BE COVERED WITH A RECALL, ASK ANY JETTA OWNER. *NM
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
WHILE DRIVING VEHICLE WOULD STALL WITHOUT ANY WARNING WHEN COMING UP TO A STOP. PROBLEM IS INTERMITTENT. CAR RESTARTS APPROX 1 TO 2 HOURS LATER WITH NO ISSUES, BUT FAILS AGAIN SEVERAL DAYS LATER. TAKEN VEHICLE TO MECHANIC NUMEROUS TIMES FOR PROBLEM WHICH COULD NOT BE RESOLVED. *TR
DRIVING DOWN THE HIGHWAY BURNING COOLANT STARTED SPEWING ON MY LEGS, I NEARLY LOST CONTROL, WHEN I PULLED OVER I NOTICED THAT THE CARPET WAS SOAKED IN ANTI-FREEZE. HEATER CORE BLEW. I CALLED VW AFTER HEARING THEY WOULD REPLACE FREE OF CHARGE AND WAS BLOWN OFF. *TR
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
HEATER CORE ON 95 JETTA GL III BROKEN. SEEMS TO BE A FAULTY PART WITH MANY, MANY VERIFIED COMPLAINTS. VWOA SHOULD ISSUE A RECALL AND REPLACE THIS PART FOR FREE. *NM
1) THERE WAS NO WARNING LEADING UP TO THE FAILURE. I WAS RETURNING HOME FROM WORK DURING RUSH HOUR TRAFFIC AND HAD JUST COME TO A STOP AT A TRAFFIC LIGHT AFTER EXITING THE HIGHWAY 2) THE HEATER CORE FAILED DEPOSITING ENGINE TEMPERATURE COOLANT (>200 DEGREE) INTO THE FOOT WELLS AND RELEASING COOLANT VAPORS INTO THE CABIN. THE WINDOWS WERE INSTANTLY OBSCURED AND I WAS FORCED TO LEAN OUT THE WINDOW TO REACH THE SIDE OF THE ROAD. HAD I BEEN STILL ON THE HIGHWAY WHEN THIS OCCURRED DURING RUSH HOUR TRAFFIC, I WOULD HAVE VERY LIKELY BEEN IN AN ACCIDENT AS MY VISION WAS IMMEDIATELY IMPAIRED AND THE HOT COOLANT MADE MANIPULATING THE PEDALS ALMOST IMPOSSIBLE. 3) THE HEATER HAS BEEN TEMPORARILY BYPASSED IN THE ENGINE BAY PENDING THE RESOLUTION OF MY CASE WITH VW OF AMERICA TO DETERMINE IF THEY WILL COVER THE REPAIR COSTS. *JB
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
WHILE DRIVING, ENTIRE WHEEL FELL OFF AND VEHICLE ROLLED OVER, CONSUMER HIRED AN INVESTIGATOR TO STUDY THE ACCIDENT, HIS PHONE NUMBER IS 303-661-0638, HE BELIEVES THAT THE BRAKE ROTOR DISC FROZE, HE NOTED EVEIDENCE OF BURN WITH THE AXLE BENT AND SNAPPED RESULTING IN THE ACCIDENT. *SLC
LESS THAN 48HOURS AFTER I BOUGHT THE CAR - IT SHUT DOWN ON ME IN BROOKLYN- IT WOULD NOT START OR TURNOVER, SO I RETURNED IT TO THE DEALER BY FLATBED TRUCK. THE NEXT DAY I WAS TOLD TO COME AND PICK IT UP AS THERE WAS NOTHING WRONG WITH IT. THE VEHICLE WAS ADVERTISE AS A CERTIFIED PRE-OWNED CAR - BUT I HAVE BEEN DISCOVERING MANY PROBLEMS WHICH SHOULD HAVE BEEN RESOLVED BEFORE SALE. THE WHEELS WERE NOT ALIGNED, THE HEADLIGHTS WERE NOT ALIGNED, THE DUAL HEATED SEATS DO NOT WORK, THE ENGINE SQUEAKS A BIT AND THE FRONT WINDSCREEN HAS POOR VISABILITY. AND LAST NIGHT THE SPEEDOMETER AND CAR TEMP NEEDLE BOTH DROPPED TO READING "0". WE HAVE ASKED THE DEALER FOR FURTHER INFO ON THE CAR SINCE PURCHASE AND THEY HAVE SO FAR FAILED TO PROVIDE AND PAST HISTORY WITH THE CAR.THEY HAVE ALSO FAILED TO PROVIDE US WITH A MANUAL FOR THE CAR. *AK
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
WELL, I' HAD SOME SERIOUS PROBLEMS WITH THE 1995 VW JETTA III. FIRST, I HAD TO PUT 2 NEW STRUTS PLUS A WHOLE NEW EXHAUST SYSTEM. NEXT, THE INSTRUMENT CLUSTER FAILED TO WORK. IT WAS TAXING ON THE ENTIRE TRANSMISSION, AND IT COSTS OVER $450 USD TO REPAIR. ON MY WAY HOME FROM A 2 1/2 HOUR TRI THE CAR STALLED FOR NO APPARENT REASON. I HAD TO PUSH THE CAR OFF THE ROAD, AND WHEN I CHECKED THE OIL I WAS SHOCKED TO DISCOVER I BARELY HAD HALF A QUART IN IT , AFTER HAVING AN OIL CHANGE LESS THAN 1200 MILES AGO. I GOT THE CAR HOME, AND THEY TOLD ME THAT I HAD A BLOWN HEAD GASKET THAT COST ME $900 USD. I GOT THE CAR FIXED, AND IT WAS RUNNING FINE FOR A WHILE, AND THEN ALL OF A SUDDEN IT STARTED STALLING AT RANDOM MOMENTS. ONE TIME, I WAS ON A NASTY MOUNTAIN ROAD, WITH NO PLACE TO STOP, I ALMOST HIT A ROCK WALL, I WAS BARELY ABLE TO CONTROL THE VEHICLE. I HAD IT TOWED TO MY MECHANIC, AND THEY WERE UNABLE TO FINED THE CAUSE OF THE PROBLEM. IT TOOK THEM 3 TIMES TO FIND OUT THAT IT WAS A CLOGGED FUEL PUMP. I ALSO HAVE A DUMMY AIR BAG LIGHT THAT NO ONE CAN FIGURE OUT, AND NO MATTER HOW MANY TIMES I ASKED MY MECHANIC COULD NOT FIGURE OUT WHY THE BATTERY LIGHT KEPT COMING ON. ANOTHER PROBLEM WAS THE WINDSHIELD COWL THAT PROTECTED THE CAR AND ENGINE FROM DEBRIS. IT WAS COMPLETELY DRY ROTTED, CAUSING WATER TO LEAK INTO THE DRIVER'S SIDE FOOT WELLS. MY MOST RECENT PROBLEM HAS BEEN BEEN THE FRONT PASSENGER SIDE WINDOW REGULATOR. MY BACK DRIVER'S SIDE WINDOW HAS BEEN BROKEN SINCE I GOT THE CAR, BUT THIS WA SA NEW PROBLEM. APPARENTLY, YOU COULD NOT BUY JUST THE WINDOW REGULATOR, AND YOU HAVE TO BUY THE MOTOR AS WELL. I'M TIRED OF THE CAR, AND IT WAS UNFORTUNATE BECAUSE I LOVE DRIVING IT. IT WAS A NICE LOOKING CAR. ALL OF THESE PROBLEMS HAPPENE DTHE LAST YEAR, AND IT COST ME OVER $3,500 USD TO HAVE THEM FIXED.*AK
IR BAG LIGHT SENOR REMAINED O.; DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER. *AK
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TRANSMISSION WOULD GO FORWARD WHEN PLACED IN REVERSE. MUCH NOISE WAS PRESENT. AT 100017 MILES DEALER CLAIMED TRANSMISSION WAS OK SO I SHOULD JUST DRIVE THE CAR. DEALER / VOLKS N.A. CLAIM MILEAGE EXCEEDED WARRANTY THEREFORE THEY WERE NOT RESPONSIBLE FOR ANY PORTION OF THE COST OF REPAIRS. *AK
ENGINE WILL NOT SHIFT GEARS UP HILL, ON FLAT ROAD OR SHIFTS THREE TIMES JUST TO GET TO 30 MPH, VEHICLE HAD A FULL TUNE UP, NEW OXYGEN SENSOR AND NEW TRANSMISSION STILL WILL NOT DRIVE SMOOTHLY.*ET
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
SMOKE COMING FROM STEERING WHEEL IN HOT WEATHER. *TR
STEERING WHEEL BLOCKS ENTERING THE CURVE WHEN ROADS ARE WET. *LA
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
WELL, I' HAD SOME SERIOUS PROBLEMS WITH THE 1995 VW JETTA III. FIRST, I HAD TO PUT 2 NEW STRUTS PLUS A WHOLE NEW EXHAUST SYSTEM. NEXT, THE INSTRUMENT CLUSTER FAILED TO WORK. IT WAS TAXING ON THE ENTIRE TRANSMISSION, AND IT COSTS OVER $450 USD TO REPAIR. ON MY WAY HOME FROM A 2 1/2 HOUR TRI THE CAR STALLED FOR NO APPARENT REASON. I HAD TO PUSH THE CAR OFF THE ROAD, AND WHEN I CHECKED THE OIL I WAS SHOCKED TO DISCOVER I BARELY HAD HALF A QUART IN IT , AFTER HAVING AN OIL CHANGE LESS THAN 1200 MILES AGO. I GOT THE CAR HOME, AND THEY TOLD ME THAT I HAD A BLOWN HEAD GASKET THAT COST ME $900 USD. I GOT THE CAR FIXED, AND IT WAS RUNNING FINE FOR A WHILE, AND THEN ALL OF A SUDDEN IT STARTED STALLING AT RANDOM MOMENTS. ONE TIME, I WAS ON A NASTY MOUNTAIN ROAD, WITH NO PLACE TO STOP, I ALMOST HIT A ROCK WALL, I WAS BARELY ABLE TO CONTROL THE VEHICLE. I HAD IT TOWED TO MY MECHANIC, AND THEY WERE UNABLE TO FINED THE CAUSE OF THE PROBLEM. IT TOOK THEM 3 TIMES TO FIND OUT THAT IT WAS A CLOGGED FUEL PUMP. I ALSO HAVE A DUMMY AIR BAG LIGHT THAT NO ONE CAN FIGURE OUT, AND NO MATTER HOW MANY TIMES I ASKED MY MECHANIC COULD NOT FIGURE OUT WHY THE BATTERY LIGHT KEPT COMING ON. ANOTHER PROBLEM WAS THE WINDSHIELD COWL THAT PROTECTED THE CAR AND ENGINE FROM DEBRIS. IT WAS COMPLETELY DRY ROTTED, CAUSING WATER TO LEAK INTO THE DRIVER'S SIDE FOOT WELLS. MY MOST RECENT PROBLEM HAS BEEN BEEN THE FRONT PASSENGER SIDE WINDOW REGULATOR. MY BACK DRIVER'S SIDE WINDOW HAS BEEN BROKEN SINCE I GOT THE CAR, BUT THIS WA SA NEW PROBLEM. APPARENTLY, YOU COULD NOT BUY JUST THE WINDOW REGULATOR, AND YOU HAVE TO BUY THE MOTOR AS WELL. I'M TIRED OF THE CAR, AND IT WAS UNFORTUNATE BECAUSE I LOVE DRIVING IT. IT WAS A NICE LOOKING CAR. ALL OF THESE PROBLEMS HAPPENE DTHE LAST YEAR, AND IT COST ME OVER $3,500 USD TO HAVE THEM FIXED.*AK
FOLLOWING APPROXIMATELY TWO DOZEN VISITS TO THE DEALERSHIP FOR A CORRECTION, NOTHING WAS FOUND. AT ONE POINT AN AIR FLOW SENSOR WAS REPLACED, BUT THE IT DID NOT CORRECT THE PROBLEM. OFTEN TIMES A HESITATION WILL OCCUR WHEN I'M ACCCELERATING INTO TRAFFIC OR ATTEMPTING TO CLIMB A HILL OR MOUNTAIN. IN ADDITION, WHEN SHIFTING INTO GEAR THE TRANSMISSION WILL JERK AND SHIFTING INTO GEAR VERY ROUGHLY WHILE CLIMBING A HILL/MOUNTAIN.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
SPORADICALLY THE BRAKES WILL GO OUT WHEN THE BRAKES ARE APPLIED. PEDAL FEELS HARD. DOES NOT GO TO THE FLOOR. DEALER REPLACED MASTER CYLINDER. IN ADDITION JACK WAS ASSEMBLED WITH IMPROPERLY MACHINED SPIDLE, SO THAT A SHARP RIDGE ON THE SPINSLE'S THREAD MAY HAVE REMAINED PRIOR TO RECALL, RECALL REPAIRS PERFORMED (95V-054). *AK
VEHICLE WAS RECALLED DUE TO JACKS ASSEMBLED WITH AN IMPROPERLY MACHINED SPINDLE; OWNER HAS NOT RECEIVED REPLACEMENT JACK FROM MANUFACTURER OR DEALER ; RECEIVED RECALL NOTICE JANUARY 1996; RECALL 95V054000. MANUFACTURER SAID NO FAILURES AS OF YET. *AK
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
WELL, I' HAD SOME SERIOUS PROBLEMS WITH THE 1995 VW JETTA III. FIRST, I HAD TO PUT 2 NEW STRUTS PLUS A WHOLE NEW EXHAUST SYSTEM. NEXT, THE INSTRUMENT CLUSTER FAILED TO WORK. IT WAS TAXING ON THE ENTIRE TRANSMISSION, AND IT COSTS OVER $450 USD TO REPAIR. ON MY WAY HOME FROM A 2 1/2 HOUR TRI THE CAR STALLED FOR NO APPARENT REASON. I HAD TO PUSH THE CAR OFF THE ROAD, AND WHEN I CHECKED THE OIL I WAS SHOCKED TO DISCOVER I BARELY HAD HALF A QUART IN IT , AFTER HAVING AN OIL CHANGE LESS THAN 1200 MILES AGO. I GOT THE CAR HOME, AND THEY TOLD ME THAT I HAD A BLOWN HEAD GASKET THAT COST ME $900 USD. I GOT THE CAR FIXED, AND IT WAS RUNNING FINE FOR A WHILE, AND THEN ALL OF A SUDDEN IT STARTED STALLING AT RANDOM MOMENTS. ONE TIME, I WAS ON A NASTY MOUNTAIN ROAD, WITH NO PLACE TO STOP, I ALMOST HIT A ROCK WALL, I WAS BARELY ABLE TO CONTROL THE VEHICLE. I HAD IT TOWED TO MY MECHANIC, AND THEY WERE UNABLE TO FINED THE CAUSE OF THE PROBLEM. IT TOOK THEM 3 TIMES TO FIND OUT THAT IT WAS A CLOGGED FUEL PUMP. I ALSO HAVE A DUMMY AIR BAG LIGHT THAT NO ONE CAN FIGURE OUT, AND NO MATTER HOW MANY TIMES I ASKED MY MECHANIC COULD NOT FIGURE OUT WHY THE BATTERY LIGHT KEPT COMING ON. ANOTHER PROBLEM WAS THE WINDSHIELD COWL THAT PROTECTED THE CAR AND ENGINE FROM DEBRIS. IT WAS COMPLETELY DRY ROTTED, CAUSING WATER TO LEAK INTO THE DRIVER'S SIDE FOOT WELLS. MY MOST RECENT PROBLEM HAS BEEN BEEN THE FRONT PASSENGER SIDE WINDOW REGULATOR. MY BACK DRIVER'S SIDE WINDOW HAS BEEN BROKEN SINCE I GOT THE CAR, BUT THIS WA SA NEW PROBLEM. APPARENTLY, YOU COULD NOT BUY JUST THE WINDOW REGULATOR, AND YOU HAVE TO BUY THE MOTOR AS WELL. I'M TIRED OF THE CAR, AND IT WAS UNFORTUNATE BECAUSE I LOVE DRIVING IT. IT WAS A NICE LOOKING CAR. ALL OF THESE PROBLEMS HAPPENE DTHE LAST YEAR, AND IT COST ME OVER $3,500 USD TO HAVE THEM FIXED.*AK
WHERE TO START? PROBLEM WITH THE LOCK CYLINDERS, WHICH BROKE AND HAD TO BE REPLACED, INSTRUMENT CLUSTER LIGHTS BLOWN OUT, REPLACED THE BULBS AND 1 MONTH LATER THEY ARE BLOWN OUT AGAIN, WINDOW REGULATORS FAILED, THE STEEL CABLE SNAPPED INSIDE THE HOUSING FAULTY DESIGNED WHEEL AND MOTORS BLOWN, CAN NOT BUY MOTORS SEPARATELY NEED TO BUY THE WHOLE REGULATOR WHICH COSTS OVER $200, PAINT PEELED AND CRACKED, SIDE MOLDING FELL OFF HAD TO RE-GLUE, AND THAT IS ALL I CAN THINK OF OFF HAND I AM NOT INCLUDING THE NUMEROUS SUSPENSION AND EXHAUST PROBLEMS.*JB
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I BOUGHT MY JETTA III GLS IN 1995 BRAND NEW. WITHIN A YEAR THE MOLDING ON THE DOORS STARTED PEELING OFF AND EVENTUALLY FALLING OFF. THE DEALER SENT IT TO A BODY SHOP TO HAVE IT GLUED AND IT NEVER STUCK. I'VE BEEN DRIVING FOR YEARS WITH ONE MOLDING MISSING. I HAVE REPLACED MULTIPLE POWER WINDOW MOTORS AND PARTS. FAILURE OF THESE POWER WINDOWS ARE CONSISTANTLY FAILING ONE AFTER THE ANOTHER. I HAD SMOKE AND AN ELECTRICAL BURNING SMELL COMING FROM THE STEERING COLUMN AND FAILING BLINKERS WHICH WERE BOTH RELATED. I REPLACED THE BLINKER SYSTEM AND PROBLEM WAS SOLVED. THE LOCK FREEZE EASILY IN COLD WEATHER AND I HAVE HAD THE DRIVER SIDE LOCK COMPLETELY FALL APART WHILE UNLOCKING THE CAR. THE SEAL ON FRONT WINDSHIELD IS WEARING AWAY CAUSING LEAKING OF RAIN AND THIS WILL BE FIXED WITH $100 RESEALING OF WINDSHIELD. RUSTING IS OCCURRING UNDER CAR AND ON UNDERSIDE OF DOORS, VW SAID IT MUST BE RUSTING FROM THE INSIDE OUT TO BE COVERED (WOULDN'T THAT BE BIGGER PROBLEM IF IT OCCURRED FROM THE INSIDE??). THE OIL SEAL IS LEAKING. THE OXYGEN SENSOR HAS BEEN REPLACED AND NEEDS REPLACED AGAIN. THE MIDDLE CONSOLE WAS PERMANENTLY LOCKED AND DEALER TOOK IT LOCK OUT SAYING IT WAS BROKEN. THE WINDSHIELD WASHER FLUID CONTAINER HAS BROKEN TWICE. THIS IS ALL WITH 85,000 MILES. THESE ARE COMMON PROBLEMS WITH JETTA BUT WINDOW MOTORS AND MOLDING ARE BY FAR TWO MAIN PROBLEMS THAT SHOULD BE COVERED WITH A RECALL, ASK ANY JETTA OWNER. *NM
WHERE TO START? PROBLEM WITH THE LOCK CYLINDERS, WHICH BROKE AND HAD TO BE REPLACED, INSTRUMENT CLUSTER LIGHTS BLOWN OUT, REPLACED THE BULBS AND 1 MONTH LATER THEY ARE BLOWN OUT AGAIN, WINDOW REGULATORS FAILED, THE STEEL CABLE SNAPPED INSIDE THE HOUSING FAULTY DESIGNED WHEEL AND MOTORS BLOWN, CAN NOT BUY MOTORS SEPARATELY NEED TO BUY THE WHOLE REGULATOR WHICH COSTS OVER $200, PAINT PEELED AND CRACKED, SIDE MOLDING FELL OFF HAD TO RE-GLUE, AND THAT IS ALL I CAN THINK OF OFF HAND I AM NOT INCLUDING THE NUMEROUS SUSPENSION AND EXHAUST PROBLEMS.*JB
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1995 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE REAR SEAT BELT RETRACTORS FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE AND THE CURRENT MILEAGE WAS 69,040. UPDATED 03/14/12*LJ
EACH TIME SOMEONE USES THE REAR SEAT SAFETY BELT, THE BELTS DO NOT RETRACT PROPERLY. THE BELTS REMAIN LOOSE AND CANNOT BE USED. I HAVE TAKEN THEM TO BE REPAIRED AND HAVE HAD TO PAY EACH TIME OUT OF MY OWN MONEY. THIS HAS BEEN HAPPENING SINCE I HAVE HAD THE CAR. *NM
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
MASTER COMPUTER ORIGINALLY BLOWN 4/15/00, MILEAGE 93,000. REPAIRED AND REPLACED 5/00. BLOWN AGAIN 4/01/01. 11 MONTHS AND 17,000 MILES LATER AT 110,000. MASTER COMPUTER TIMING MECHANISM CONTROLLING THROTTLE SECTION ONLY WENT OUT AND CAUSING THE CAR TO REACT TO LATE TO THROTTLE PRESSURE OR OVERTHROTTLE. THE CAR SURGES, HESITATES TO START AND LOSES ALL POWER INCLUDING STEERING IF ANY OTHER HEAVY ELECTRICAL COMPONETS REQUIRING ADDITIONAL AMPS SUCH AS A/C UNIT ARE ENGAGED. APRIL 1ST CAR WOULD REFUSED TO START, FINALLY STARTED AND SMELLED OF FUEL. APRIL 2ND CAR WAS TAKEN TO VW OF CONCORD CA. DIAGNOSIS, SPARK PLUGS AND $80.00. APRIL 3RD CAR DRIVEN AND SAME PROBLEM. APRIL 3RD-7TH CAR PARKED UNABLE TO DRIVE SAFELY. APRIL 7TH OR 8TH DROPPED IN THE NIGHT DROP FOR DIAGNOSIS ON APRIL 9TH. CAR WAS IN SHOP FROM APRIL9-APRIL24TH. APRIL 24TH PICKED UP CAR AND $250.00 BILL. DIAGNOSIS, FUEL INJECTOR CLEANING AND THROTTLE ADJUSTMENT. APRIL 25TH CAR STALLS 2 TIMES IN MOVING TRAFFIC. NO WARNING LIGHTS, NO SOUNDS AND NO WARNING. CAR WENT DEAD AND WAS COMPLETELY SILENT AND NO STEERING AND NO BRAKING. ROLLED TO STOP ON HIGHWAY AND TURNING IN TRAFFIC. NO WARNING EITHER TIME, JUST COMPLETELY DEAD. OWNER CALLED DEALER AND CAR WAS DRIVEN BACK TO SHOP APRIL 25TH. APRIL 22TH-MAY2ND CAR IN SHOP. MAY 3RD, DEALER THOUGHT IT WAS THE FUEL PRESSURE REGULATOR. MAY 4TH, DEALER CALLED WAS NOT THE FUEL PRESSURE REGULATOR. MAY 5TH DEALER PHONED, PERHAPS IT IS THE MASTER COMPUTER, YET AGAIN. MAY 6TH CONFIMED IT IS THE MASTER COMPUTER. MAY 7TH-9TH NO CALL FROM DEALER, CAR STILL IN SHOP. MAY 9TH, OWNER CALLS VW-AMERICA TO FIND OUT ABOUT GETTING A POSSIBLE EXTENTION ON THIS WARRANTY AND WAS GIVEN REFERENCE NUMBER. VW-AMERICA WAS QUITE RUDE AND NON-INFORMATIONAL AND REFUSED TO SPEAK OF ANY POSSIBLE DEFECTS IN REPLACEMENT PARTS. MAY 14TH, CALLED BACK VW-AMERICA, ONCE AGAIN RUDE AND ALL OWNERSHIP INFORMATION WAS STILL INCORRECT THAT WAS TO BE CHANGED ON 5/11/01. 5/15 CAR STILL AT SHOP
LESS THAN 48HOURS AFTER I BOUGHT THE CAR - IT SHUT DOWN ON ME IN BROOKLYN- IT WOULD NOT START OR TURNOVER, SO I RETURNED IT TO THE DEALER BY FLATBED TRUCK. THE NEXT DAY I WAS TOLD TO COME AND PICK IT UP AS THERE WAS NOTHING WRONG WITH IT. THE VEHICLE WAS ADVERTISE AS A CERTIFIED PRE-OWNED CAR - BUT I HAVE BEEN DISCOVERING MANY PROBLEMS WHICH SHOULD HAVE BEEN RESOLVED BEFORE SALE. THE WHEELS WERE NOT ALIGNED, THE HEADLIGHTS WERE NOT ALIGNED, THE DUAL HEATED SEATS DO NOT WORK, THE ENGINE SQUEAKS A BIT AND THE FRONT WINDSCREEN HAS POOR VISABILITY. AND LAST NIGHT THE SPEEDOMETER AND CAR TEMP NEEDLE BOTH DROPPED TO READING "0". WE HAVE ASKED THE DEALER FOR FURTHER INFO ON THE CAR SINCE PURCHASE AND THEY HAVE SO FAR FAILED TO PROVIDE AND PAST HISTORY WITH THE CAR.THEY HAVE ALSO FAILED TO PROVIDE US WITH A MANUAL FOR THE CAR. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
BACK LIGHT IN DISPLAY OF INSTRUMENT PANEL HAS GONE OUT. WHEN DEALER CONTACTED, EVEN THOUGH THE CAR IS UNDER WARRANTY, THEY WILL NOT REPLACE THAT PART. AFTER SPEAKING AND RESEARCHING MANY VW OWNERS, I HAVE FOUND OUT THAT THIS HAS HAPPENED TO NUMEROUS OTHER PEOPLE WHO OWN THE SAME YEAR CAR. IT IS A COSTLY REPAIR (QUOTED $110), EVEN THOUGH MOST LIGHTS IN OTHER CARS NEVER GO OUT. THIS CAR IS NOT THAT OLD THAT IT SHOULD GO OUT. ALSO, IT CREATES A SAFETY RISK BECAUSE OF THE OBVIOUS, NOT BEING ABLE TO SEE ANYTHING CRUCIAL IN DISPLAY.*AK
BRAKES CONTINUALLY SQUEAK.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
THESE PROBLEMS HAVE OCCURRED THROUGHOUT THE PAST 4 YEARS, AND HAVE BEEN DOCUMENTED WITH THE DEALER. WHEN MY LEASE WAS UP, MY VEHICLE WAS INSPECTED, AND I WAS INFORMED THAT THE MOULDINGS HAVE BEEN A CONTINUOUS PROBLEM, ESPECIALLY IN STATES THAT HAVE WARM WEATHER BECAUSE THE GLUE STARTS TO MELT WHICH CAUSES THE MOULDING TO FALL OFF. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK
DOOR LOCK FROZE, NOT OPENING W/KEY. WINDOWS ROLLED DOWN & THEN MAKING CLICKING NOISES WHEN TRYING TO ROLL WINDOW BACK UP. NEEDED TO PULL WINDOW UP BY HAND. AIR CONDITIONER MAKES NOISE WHEN TURNED ON. WINDSHIELD CRACKED DUE TO STRESS. RECEIVED RECALL FOR NOOD LATCH, BUT UNABLE TO GET REPLACEMENT PARTS. PAINT IS CRACKING. RADIO GOES OUT. VW SAYS THAT THERE IS A FACTORY DEFECT, BUT HAVE NOT HELPED REPAIR THESE PROBLEMS. *AK *ML
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
CONSUMER STATE THAT BACK LEFT SEABELT STUCK, WILL NOT TIGHTEN, AND CAR IS MISSING BACK SEAT MIDDLE SEATBELT. *MJ
BOTH REAR WHEEL BEARINGS FAILED WITHIN ONE MONTH. THE FIRST (LEFT) FAILURE HAPPENED AT LOW SPEED WITH PLENTY OF WARNING SOUNDS. THE SECOND (RIGHT) FAILURE WAS AT HIGHWAY SPEED, RESULTING IN WHEEL SEPARATION AND LOSS OF CONTROL. NEITHER THE MANUFACTURER NOR THE DEALER HAVE OFFERED AN EXPLANATION OR APOLOGY FOR NOT INSPECTING ALL WHEEL BEARINGS AFTER THE FIRST PREMATURE FAILURE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I HAD A COMPLETE BLOWOUT WHERE THE WHOLE TIRE RIPPED AWAY FROM THE TIRE WALL. THE TIRE HAD BEEN INSTALLED LESS THAN 24 HOURS. AT THE TIME I HAD SLOWED DOWN AND BEGUN TO EXIT THE HIGHWAY AFTER NOTICING THAT MY CAR WAS SHAKING SLIGHTLY. AS I REDUCED MY SPEED FROM 75 MPH TO 30 MPH, THE TIRE BROKE LOOSE AND I WAS DRIVING ON THE RIM. HAD I NOT PULLED OVER WHEN I DID, I HATE TO THINK WHAT MIGHT HAVE HAPPENED. *JB
THE TIRE THAT FAILED WAS A REPLACEMENT INSTALLED ON 3/14/98 AND IT HAD ONLY 32,000 MILES ON IT. IT WAS REPAIRED BY A GOODYEAR DEALER FOR A LEAKING PROBLEM ON 8/21/2000. THE TIRE COMPLETELY FAILED ON 9/27/2000 WHILE I WAS DRIVING TO AN APPOINTMENT ON HIGHWAY 97. THE CAR STARTED TO VIBRATE AND THEN I COULD HEAR IT THUMPING THE WHEEL WELL AS THE TREAD CAME OFF. I WAS ABLE TO BRAKE AND DRIVE TO THE SHOULDER IMMEDIATELY, WITH NO FURTHER DAMAGE TO THE CAR. AFTER REMOVING THE TIRE, I OBSERVED THAT THE ENTIRE TREAD HAD SEPARATED FOM THE SIDEWALL ON THE EXTERIOR SIDE AND THE INTERIOR SIDE WAS 50% SEPARATED. THIS DAMAGE OCCURED WITHIN 50 YARDS OF MY FIRST AWARENESS OF A PROBLEM TO THE TIME I STOPPED. I BRAKED GRADUALLY TO LEAVE THE ROAD AT A SAFE SPEED. FURTHER EXAMINATION REVEALED THAT THERE WAS NO OBVIOUS HOLE OR DAMAGE TO THE ACTUAL TREAD SURFACE. I DECIDED TO REPORT THIS ISSUE BASED ON THE CURRENT SITUATION WITH FIRESTONE TIRES. I ALSO FEEL THAT I AM FORTUNATE TO HAVE SURVIVED WITHOUT DAMAGE TO MY VEHICLE. I INTEND TO PURSUE THIS INCIDENT WITH THE TIRE DEALERSHIP AND/OR GOODYEAR FOR REPLACEMENT OR COMPENSATION OF THE FAILED TIRE, AT NO FURTHER COST TO MYSELF. I WOULD BE GLAD TO DISCUSS THIS INCIDENT AND I HAVE PICTURES OF THE FAILED TIRE, ALTHOUGH I DID NOT TAKE PICTURES AT THE TIME OF THE FAILURE. PLEASE CONTACT ME IMMEDIATELY IF THIS PRODUCT IS PART OF A LARGER PRODUCT FAILURE INVESTIGATION.*AK (DOT NUMBER: JDR046 TIRESIZE: 195/60R14)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .