RoadVitals

1997 Volkswagen Jetta Electrical Problems

Owner-reported complaints naming the electrical system, filed with NHTSA

Data refreshed

Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
33
Latest Feb 1, 2010
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
23%
of 141 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 1997 Volkswagen Jetta submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 33 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming electrical

The 25 most recent of 33, in the owner's own words

Electrical
Filed Feb 1, 2010

THE SPEEDOMETER IN ANY OCCASIONS DOES NOT MARK THE SPEED BUT IF IT MARKS THE MILES THAT ARE COVERED AND IT DOEST TURN ON THE LIGHT OF CHECK ENGINE TO BE ABLE TO KNOW THAT IT IS TRUMPING THE SPEEDOMETER, SOMETIMES MEANWHILE THE CAR LIGHTING AND IN MOVEMENT IT STOPS WORKING IT IS NOT THE FIRST CAR THAT I SEE THAT THE SAME PROBLEM HAS THIS I MEET MORE THAN 7 PERSONS WHO HAVE THE SAME PROBLEM AND WHO WHEN WE TAKE IT TO THE AGENCY SAY TO US THAT IT DOES NOT HAVE ANY SHORTCOMING OR PERHAPS IT IS SOME SENSOR THAT DOES NOT WORK BUT THE CAR DOES NOT LIGHT THE LIGHT OF CHECK ENGINE TO WARN THAT A SENSOR HAS TO BE REPLACED I SUPPOSE MYSELF THAT IT IS ALREADY A SHORTCOMING OF THE SPEEDOMETER. *TR

NHTSA ID
10303505
Incident
Aug 1, 2009
ElectricalFuel system
Filed May 23, 2007

WHILE DRIVING ON HIGHWAY THE VEHICLE STARTED BUCKING UNTIL NO LONGER RUNNING. THE CAR WAS TOWED TO A SERVICE STATION, WHERE THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE VEHICLE STARTED A COUPLE OF HOURS LATER THAT DAY. THE MECHANIC STATED THAT IT MIGHT BE AN ELECTRICAL PROBLEM OR THE FUEL.*AK

NHTSA ID
10191518
Incident
Apr 12, 2007
AirbagsHeating & air conditioningElectrical+4 more
Filed Mar 20, 2007

REPLACED IGNITION COIL FOR THE THIRD TIME IN AS MANY YEARS!! ELECTRIC WATER PUMP REPLACED. EATER CORE EXPLODED A COUPLE MONTHS LATER WHILE I WAS ON THE HIGHWAY AT 65 MPH WITH MY CHILD IN THE CAR! COULDN'T SEE ANYTHING AS CAR FILLED WITH ANTIFREEZE CLOUD. BELT DRIVEN WATER PUMP WENT A WEEK LATER. ENTIRE POWER STEERING RACK NEEDED TO BE REPLACED. WINDOW REGULATOR NEEDED TO BE REPLACED TWICE. DOOR HANDLE BROKE TWICE!. *AK

NHTSA ID
10185598
Incident
Nov 1, 2006
Mileage
100,000 mi
ElectricalVisibility
Filed Nov 22, 2005

DT: THE CONTACT STATED WHILE DRIVING AT NIGHT THERE WAS A LOSS OF EXTERIOR AND INTERIOR LIGHTING. ALSO, THE WINDSHIELD WIPERS WERE DISABLED. THERE WAS NO PRIOR WARNING. THE LIGHTS WILL SHUT OFF, BUT INTERMITTENTLY COME BACK ON. THE CONTACT INSPECTED THE BATTERY, FUSES, AND THE ALTERNATOR. THE VEHICLE HAS NOT BEEN TO A DEALER , AND NO REPAIRS HAVE BEEN MADE DUE TO THE EXPENSE. *AK UPDATED 02/07/06. *JB

NHTSA ID
10143462
Incident
Nov 14, 2005
Mileage
147,000 mi
Electrical
Filed Oct 31, 2004

MY 1997 JETTA WAS PURCHASED NEW IN AUGUST 1997 IN CANADA. IN 1997, THE ELECTRIC MOON ROOF AND THE ELECTRIC WINDOW HAD INTERMITTENT FAULT OF NOT OPERATING AND WERE FIXED. HOWEVER AFTER THE WARRANTY PERIOD ONE REAR ELECTRIC WINDOW COULD NOT BE OPERATED LOCALLY. IN OCT 28, 2004 THE GENERATOR WAS FAULTY AND WAS REPLACED BY A RE-BUILT UNIT AT OWNER'S COST. IN OCT 30, THE IGNITION SWITCH WAS REPLACED AT THE EXTENDED WARRANTY. *JB FROM OCT 30 TO 31, 2004, AN INTERMITENT FAULT OCCURRED 5 TIMES ON THE PANEL CLUSTER, ALL READINGS IN THE CLUSTER (TACHOMETER, SPEEDOMETER, TEMPERAURE AND FUEL GAUGES) DROP TO ZERO FOR A SHORT PERIOD OF TIME AND RESUMED NORMAL. THE DEALER HAS NOT YET LOCATED THE CAUSE OF THE INTERMITENT FAULT. IF THE PANEL C;USTER WERE FOUND FALUTY, IT WOULD BE A VERY COST REPAIR. THE ELECTRICAL SYSTEM ON MY 1997 JETTA ARE EXCEEDING UNRELIABLE WITH A HIGH INTERMITTENT FAULT. IT IS THE RESPONSIBLITY OF THE VWOA TO PAY THE REPAIR COST FOR SUCH FAULTY ELECTRICAL SYSTEM.

NHTSA ID
10098065
Incident
Oct 31, 2004
Electrical
Filed Jun 16, 2004

ON SEVERAL DIFFERENT OCCASIONS NOW MY 1997 VOLKSWAGEN JETTA GL HAS FAILED TO START.BECAUSE THIS HAS HAPPENED AT NIGHT AND ALMOST ALWAYS AWAY FROM HOME THIS HAS BEEN A POTENTIALLY DANGEROUS SITUATION. THERE IS NEVER ANY WARNING THAT THIS IS GOING TO HAPPEN. THE CAR MAY BE WORKING FINE AND THEN THE NEXT TIME IT IS TIME TO START IT, IT SIMPLY WON'T START. WE HAVE HAD TO HAVE THE CAR TOWED SEVERAL TIMES NOW. ONCE OUT OF A PARKING GARAGE -AT 5:00 PM DURING RUSH HOUR. ONCE I WAS BY MYSELFON A SUNDAY IN A TOWN I WAS NOT FAMILIAR WITH AT A NOT VERY NICE GAS STATION GETTING GAS WHEN THE CAR FAILED TO START. I WAS THERE SEVERAL HOURS BEFORE I COULD GET IN CONTACT WITH FAMILY MEMBERS TO COME AND RESCUE ME. EACH TIME WE HAVE TAKEN THE CAR TO A VOLKSWAGEN DEARLERSHIP AND HAD IT "FIXED". MY QUESTION IS HOW MANY TIMES DO WE HAVE TO HAVE IT FIXED???? I HAVE GONE ON VARIOUS SITES AND THE COMMENT IS THAT THE 1997 JETTA HAS STARTING PROBLEMS. IF THIS IS SO THEN DOESN'T THIS MEAN THAT THE STARTER OR THE WIRING IS DEFECTIVE. GRANTED THE CAR PROBABLY WON'T BLOW UP BECAUSE OF THIS BUT A CAR SHOULD BE RELIABLE ENOUGH JUST TO START - SHOULDN'T IT? WE HAVE HAD THE CAR FOUR YEARS NOW AND HAVE HAD REPEATED FAILURES. SOMETIMES IT WOULD START EVENTUALLY BUT WE HAVE HAD 3 DIFFERENT OCCASIONS WHEN IT WOULD NOT START AND IT WENT IN FOR REPAIRS. TWICE ( TWO DIFFERENT DEALERSHIPS) WE WERE TOLD IT WAS A BAD STARTER AND IT WAS SUPPOSEDLY REPLACED. THE COMBINED COST - $1100.00. THE THIRD TIME WE PROTESTED AND DEMANDED THAT IT BE FIXED - THAT TIME - $150.00. NOW WE ARE UP AGAINST A FOURTH TRIP TO A DEALERSHIP. I AM 56 YEARS OLD AND HAVE HAD MANY DIFFERENT CARS - OLD & NEW, BUT NEVER HAVE I HAD AN EXPERIENCE LIKE THIS!!! AND I KNOW I AM NOT THE ONLY ONE!*AK

NHTSA ID
10078300
Incident
Jun 15, 2004
Mileage
49,000 mi
AirbagsElectricalEngine+3 more
Filed Apr 5, 2004

PAST YEAR: AUTO DOOR LOCKS FAILED, COULD NOT OPEN EITHER FRONT DOOR; TRANSMISSION FAILED, EXHAUST SYSTEM RUSTED OUT, HEADLIGHTS OUT, SIGNALS OUT, WHEEL BEARINGS NEED REPLACED, AIR BAG LIGHT STAYS ON, HAVE NOT BEEN ABLE TO DRIVE CAR IN NEARLY 1 YEAR, REQUIRED NEARLY $5000 WORTH OF DAMAGE. *JB

NHTSA ID
10064584
Incident
Mar 1, 2003
Mileage
67,000 mi
Electrical
Filed Mar 26, 2004
Fire reported

WHEN DRIVING 25 MPH CONSUMER NOTICED BLACK SMOKE COMING FROM UNDER THE HOOD. CONSUMER TURNED THE VEHICLE OFF, OPENED THE HOOD, AND NOTICED FLAMES COMING FROM THE ENGINE. CONSUMER CALLED THE FIRE DEPARTMENT TO PUT OUT THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER. *AK

NHTSA ID
10064950
Incident
Mar 17, 2004
ElectricalEngineInterior & seats+1 more
Filed Jan 8, 2004

I PURCHASED A USED 1997 VW JETTA GL IN NOVEMBER OF 1999. WHEN I PURCHASED THE CAR, THE DEALERSHIP REFUSED TO GIVE ME A WARRANTY. THEY SAID THAT THEY DIDN'T OFFER THE WARRANTY WITH CARS OVER 55,000 MILES, MINE HAD 55,500 MILES. IN LATE SEPTEMBER OF 2001 (69342 MILES), MY AUTOMATIC TRANSMISSION WENT OUT, DURING RUSH HOUR, IN A HIGH TRAFFIC AREA. ABOUT 1-2 MONTHS PRIOR I HAD THE TRANSMISSION SERVICED, INCLUDING A FLUID CHANGE. I WAS FORCED TO REPLACE MY TRANSMISSION, AND HAD SEVERAL PROBLEMS WITH IT AFTER. THE SHOP THAT I HAD REPLACE IT SAID THAT THEY HAVE SEEN MANY JETTA'S WITH THIS PROBLEM. I STILL AM HAVING PROBLEMS, WITH THE CAR. PROBLEMS INCLUDE: CHECK ENGINE LIGHT CLICKS ON AND OFF FOR NO REASON, NOT STARTING IN WARMER WEATHER, IRREGULAR IDLEING, AND STICKY LOCKS. I AM AWARE THAT THESE CARS HAVE ELECTRIAL PROBLEMS THAT COULD CAUSE UNSAFE CONDITIONS. I DO NOT BELIEVE THAT THE CUSTOMER SHOULD BE FORCED TO PAY FOR THESE COASTLY REPAIRS, WHEN SO MANY CASES EXSITS. *LA

NHTSA ID
10052677
Incident
Sep 20, 2001
Mileage
69,342 mi
Electrical
Filed Jan 1, 2004

TH IGNITION LOCK CYLINDER HAS BROKEN AND BEEN REPLACED ON MY 1997 JETTA TWICE. *AK

NHTSA ID
10051463
Incident
Aug 30, 2003
Mileage
45,218 mi
Electrical
Filed Sep 19, 2003

WE BOUGHT THE 1997 JETTA USED IN 2000. SINCE THEN IT HAD IT'S IGNITION CHANGED (NEW KEY TO START ENGINE). THE THIRD STARTER WAS JUST PUT IN. WE THOUGHT THE NEW STARTER WOULD FIX THE PROBLEM OF THE ENGINE NOT TURNING OVER, BUT IT'S BACK AGAIN LESS THAN 21 DAYS AFTER THE STARTER WAS PUT. IT'S IN THE SHOP , STARTER WAS CHECKED; IT'S NOT THE STARTER. *JB

NHTSA ID
10039169
Incident
Sep 19, 2003
Electrical
Filed Aug 21, 2003

ENGINE SHUTS DOWN WHEN SITTING AT LIGHTS. CAR HAS BEEN IN SHOP 4 DAYS PROBLEM CANNOT BE FOUND.*AK

NHTSA ID
10033288
Incident
Aug 10, 2003
Mileage
9,700 mi
Electrical
Filed Jul 23, 2003

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE WILL SHUTDOWN. *AK

NHTSA ID
10030014
Incident
Jul 23, 2003
ElectricalSuspensionTires & wheels
Filed Jul 10, 2003

PROBLEMS WITH IGNITION SWITCH AND TIRE EQUIPMENT.*MR THE DEALER REPLACED THE IGNITION SWITCH AND STARTER ASSEMBLY. ON ANOTHER OCCASION, WHILE THE CONSUMER WAS DRIVING, THE REAR TIRE FELL OFF THE VEHICLE, THEMECHANIC INFORMED THE CONSUMER IT WAS DUE TO BALL BEARING SEIZING WHICH CAUSED A TREMENDOUS AMOUNT OF HEAT. *CB *JB

NHTSA ID
10029614
Incident
Jan 1, 1901
Mileage
36,721 mi
Body & structureElectricalEngine+1 more
Filed Jul 7, 2003

VEHICLE'S TRANSMISSION FAILED. *MR THE TRANSMISSION HAD GONE OUT WHEN IT WAS UNDER WARRANTY. IT HAD TAKEN THREE WEEKS TO GET THE VEHICLE BACK AT THAT TIME. THE FOLLOWING YEAR, THE VEHICLE STARTED TO JERK. THE VEHICLE WAS OUT OF WARRANTY. IT WASN'T UNTIL THE VEHICLE STOPPED AGAIN, THE CONSUMER WAS TOLD THE TRANSMISSION HAD LEAKED. THERE WERE NUMEROUS REPAIRS. THE VEHICLE WAS PLACED IN THE SHOP FOR THE TIMING BELT AND THE CYLINDER HEAD. THE VEHICLE ALSO HAD TO BE TAKEN IN FOR A PROTECTIVE SHIELD IN THE RIGHT REAR WHEEL HOUSING. THE DISTRIBUTOR CAP, IGNITION ROTOR, AND THE SPARK PLUGS WERE REPLACED. REPAIR WAS ALSO MADE TO THE WIRE FOR THE IGNITION COIL/CAM SHAFT. THE IGNITION SWITCH WAS REPLACED AND THE ENGINE CONTROL MODULES. *SCC *JB

NHTSA ID
10027036
Incident
Aug 1, 2001
Electrical
Filed Jun 3, 2003

WHILE DRIVING AND WITH NO WARNING VEHICLE WILL STALL. IT WILL BE HARD FOR CONSUMER TO CONTROL THE VEHICLE. *AK

NHTSA ID
10022182
Incident
May 12, 2003
Body & structureElectricalInterior & seats+1 more
Filed Jan 17, 2003

BOUGHT JETTA GLS NEW 12/97. MOLDINGS FALL OFF CONSTANTLY. THREE OF FOUR POWER WINDOWS HAVE FAILED, ALL NEEDING REGULATORS REPLACED. SLOW WIPER SPEED CUTS OFF AND SOMETIMES DOESN'T WORK AT ALL. OIL LEAK. CAN'T LOCK DOORS ON DRIVER SIDE WITH MY MASTER KEY, CAN ONLY LOCK AND SET ALARM ON PASSENGER SIDE. TS

NHTSA ID
10002855
Incident
Sep 1, 2000
Mileage
55,000 mi
Electrical
Filed Aug 28, 2002

MALFUCTIONED IGINITION SWITCH IS CAUSING STARTER TO ENGAGE WHEN APPLYING CLUTCH. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ID
8017485
Incident
Apr 15, 1998
ElectricalFuel system
Filed Nov 21, 2001

JETTA WAS EVALUATED AT VW REPAIR SHOP AND WAS TESTED FOR SEVERAL DAYS OVER THE LAST 4 WORKING DAYS. ELECTRICAL AND FUEL SYTEM WAS CHECKED AND NOTHING FOUND SO FAR. CAR ENGINE STALLS INTERMITTENTLY REGARDLESS OF SPEED OR TEMPERATURE OF ENGINE. HAVE NOT DRIVEN IT ON THE FREEWAY DUE TO SAFETY CONCERNS. WAS DRIVING ON CITY STREETS AND SUDDENLY THE ENGINE CUTS OUT WHILE DRIVING. HAS NOTHING TO DO WITH SLOWING DOWN OR ACCELERATING. CONCERNED THAT THERE MAY BE OTHER REPORTED PROBLEMS SIMILAR TO THIS IN THIS MODEL BUT CANNOT FIND ANY INFORMATION.

NHTSA ID
754763
Incident
Nov 17, 2001
Electrical
Filed Oct 1, 2001

THE BATTERY EXPLODED AS CONSUMER TRIED TO START THE VEHICLE. POSSIBLE MANUFACTURING DEFECT. *YH

NHTSA ID
785697
Incident
Sep 11, 2001
Body & structureElectrical
Filed Apr 17, 2001

ALL FOUR DOORS ON DRIVER'S AND PASSENGER'S SIDES AND REAR DOORS WILL NOT UNLOCK FROM EITHER INSIDE OR FROM OUTSIDE DUE TO WIRING HARNESS THAT NEEDED REPLACING AS A RESULT OF CORROSION. CONSUMER HAS CONTACTED DEALER. VEHICLE HAS BEEN IN AND OUT OF DEALER FOR ELECTRICAL PROBLEMS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

NHTSA ID
886062
Electrical
Filed Dec 20, 2000

BATTERY EXPLODED WHILE TURNING THE IGNITION, DEALER SERVICE REP MENTIONED THAT HE HAD SEEN SEVERAL CASES OF THE SAME PROBLEM. *AK

NHTSA ID
738053
Incident
Sep 20, 2000
ElectricalEngine
Filed Oct 17, 2000

ADD'T DEALER REPAIR INFO: NORTHLAND VW. CIN OH. AIR SYSTEM SMELLS ROTTEN, WATER PUMP WENT OUT DUE TO BELTS GOING BAD, ELECTRICAL MALFUNCTIONS CAUSED CAR TO STALL & NOT OPERATE, CIGARETTE LIGHTER IS STUCK -CAN NOT PULL OUT. THIS CAR HAS BEEN IN THE REPAIR SHOP 9 TIMES IN 3 YRS.

NHTSA ID
734523
Incident
Oct 1, 2000
Electrical
Filed Sep 7, 2000

WHILE TURNING THE KEY TO START VEHICLE, BATTERY EXPLODED, CAUSING ACID TO GO INTO ENGINE COMPARTMENT AND DENT THE HOOD. VOLKSWAGEN REPLACED BATTERY WITH ANOTHER VOLKSWAGEN BATTERY. ALSO, SEPT, 1, 2000, WITH 45,000 BATTERY EXPLODED AGAIN IN THE SAME MANNER. *AK DEALER CLAIMS NOTHING IS WRONG WITH THE VEHICLE. *YH

NHTSA ID
869869
Incident
Oct 29, 1998
ElectricalTransmission
Filed Jun 9, 2000

THIS VEHICLE NEEDED REPLACEMENT TO THE ALTERNATOR TWICE. THE CAUSE OF THIS PROBLEM IS UNKNOWN. IN ADDITION THE TRANSMISSION HAS BEEN REPAIRED ONCE. WHEN THIS DID NOT WORK IT WAS THEN REPLACED WITH A REBUILT TRANSMISSION.

NHTSA ID
723790
Incident
Oct 27, 1999

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .