RoadVitals

1997 Volkswagen Jetta Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Dec 9, 2013
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 141 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 1997 Volkswagen Jetta submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

AirbagsBrakesSteering+1 more
Filed Dec 9, 2013
Crash reported

A 1997 VOLKSWAGEN JETTA GT, EQUIPPED WITH FRONTAL AIRBAGS WAS IN A COLLISION DUE TO THE USE OF AFTERMARKET PARTS, WHICH INCLUDED AFTER MARKET BALL JOINTS NOT SUPPLIED FROM THE DEALER, THIS PART FAILED AFTER 12.7KM ON THE HIGHWAY TRAVELING AT 110KM/H 65MPH, THE CAR STEERING WAS VERY SHAKY WHEN ENTERING A SLIGHT TURN ON THE HIGHWAY, THE FRONT RIGHT BALL JOINT HAD FRACTURED IN THE HUB KNUCKLE AND HAD CAUSED THE WHEEL TO COLLAPSE, THE STEERING WAS NO LONGER WORKING BECAUSE THE TIRES WHERE NOT ON THE GROUND, THE CAR WAS RESTING ON THE RAD SUPPORT AND FRONT AXLE OF THE CAR, BRAKING ALSO FAILED DUE TO THE MAJORITY OF THE BRAKING FORCE BEING ON THE FRONT WHEELS THAT WERE NOT MAKING CONTACT WITH THE GROUND. THE CAR THEN STRUCK A GUARD RAIL 3 TIMES BEFORE COMING TO A COMPLETE REST, AIRBAGS DID NOT DEPLOY AS THERE WAS NO NEED DUE TO THE ANGLE IN WHICH THE CAR STRUCK THE RAIL. SAFETY BELTS WORKED AND CARS MECHANICAL OPERATION (BESIDES FRONT SUSPENSION, AND BODY DAMAGE) WAS STILL FINE. WHEEL BEARINGS, BRAKE PADS AND ROTORS WERE ALL REPLACED A WEEK PREVIOUS TO CRASH. BEWARE NON-VOLKSWAGEN PARTS. *TR

NHTSA ID
10555379
Incident
Nov 7, 2013
Mileage
180,000 mi
BrakesOther / unspecifiedSuspension
Filed Jun 30, 2004

WHILE DRIVING CONSUMER HEARD A NOISE. REAR PASSENGER SIDE WHEEL CAME OFF, AND THE BRAKE DRUM SPLIT IN HALF. CONSUMER WAS NOTIFIED THAT WHEEL BEARING FAILED, AND RIGHT SIDE WHEEL BEARING WAS VERY WEAK.*AK

NHTSA ID
10080190
Incident
Jun 11, 2004
Mileage
12,000 mi
AirbagsElectricalEngine+3 more
Filed Apr 5, 2004

PAST YEAR: AUTO DOOR LOCKS FAILED, COULD NOT OPEN EITHER FRONT DOOR; TRANSMISSION FAILED, EXHAUST SYSTEM RUSTED OUT, HEADLIGHTS OUT, SIGNALS OUT, WHEEL BEARINGS NEED REPLACED, AIR BAG LIGHT STAYS ON, HAVE NOT BEEN ABLE TO DRIVE CAR IN NEARLY 1 YEAR, REQUIRED NEARLY $5000 WORTH OF DAMAGE. *JB

NHTSA ID
10064584
Incident
Mar 1, 2003
Mileage
67,000 mi
ElectricalSuspensionTires & wheels
Filed Jul 10, 2003

PROBLEMS WITH IGNITION SWITCH AND TIRE EQUIPMENT.*MR THE DEALER REPLACED THE IGNITION SWITCH AND STARTER ASSEMBLY. ON ANOTHER OCCASION, WHILE THE CONSUMER WAS DRIVING, THE REAR TIRE FELL OFF THE VEHICLE, THEMECHANIC INFORMED THE CONSUMER IT WAS DUE TO BALL BEARING SEIZING WHICH CAUSED A TREMENDOUS AMOUNT OF HEAT. *CB *JB

NHTSA ID
10029614
Incident
Jan 1, 1901
Mileage
36,721 mi
Suspension
Filed Jan 31, 2003

WHILE DRIVING THERE WAS A WHINING NOISE THAT CAME FROM THE FRONT OF THE VEHICLE. DEALER CHECKED DRIVE TRAIN AND WHEELS AND FOUND CUPPING OF THE LEFT FRONT TIRE. ALL FOUR TIRES WERE REPLACED, BALANCED AND ALIGNED. NOISE AFTER TIRE CHANGE. DEALER REPLACED FRONT AND REAR FACTORY INSTALLED WHEEL BEARINGS. *TT, AK

NHTSA ID
10003874
Incident
Jul 8, 2002
Mileage
34,875 mi
Suspension
Filed Oct 30, 2002

CONSUMER IS HAVIN PROBLEMS WITH THE BALLJOINT. WHILE DRIVING THE VEHICLE ON THE HIGHWAY AND THE RIGHT PASSANGERS WHEEL CAME OFF CAUSING A BALLJOINT SEPARATION. DEALER WAS CONTACTED AND INDICATED THAT THE PART WAS BADLY RUSTED WHICH IT SHOULD HAD NOT OCCOUR . TS

NHTSA ID
8021881
Suspension
Filed Sep 12, 2002

WHILE DRIVING AT NO MORE THAN 5 MPH BOLT JOINTS BROKE IN TWO PIECES, CAUSING FRONT PASSANGER WHEEL TO LOCK UP UNDER THE FENDER.*AK

NHTSA ID
8018485
EngineSuspension
Filed Apr 18, 2002

THE REAR PASSENGER TIRE CAME OFF ON THE HIGHWAY WHILE GOING 35MPH. THE WHEEL BEARING AXLE FAILED CAUSING THE VEHICLE TO DROP TO THE GROUND WITH THE BRAKE DRUM STILL ATTACHED TO IT .THE DEALER WAS NOTIFIED AND THE PROBLEM WAS DUE TO NEGLECTING THE WHEEL BEARING FOR REGULAR SERVICE. NLM THE BRAKE DRUM OUTER AND INNER WHEEL BEARINGS WERE REPLACED. THE COOLING SYSTEM WAS LOOSING COOLANT AT TIMES. *YH

NHTSA ID
8008015
Incident
Apr 17, 2002
BrakesSuspension
Filed Jun 4, 2001
Crash reported

WHILE DRIVING 35 MPH CONSUMER SWERVED TO AVOID A DOG, WHEN HE DROVE BACK ONTO PAVEMENT VEHICLE HIT SHARP EDGE OF PAVEMENT. VEHICLE THEN WENT INTO A UNCONTROLABLE SPIN, SKIDDED AND SLID DOWN A 4 FOOT EMBANKMENT. VEHICLE WAS TOTALLED. *AK CONSUMER STATES HE USED ALL PROPER ANTI SKID STEERING PROCEDURES, HOWEVER VEHICLE WAS UNCONTROLLABLE *SLC

NHTSA ID
889720
Incident
May 4, 2001
Suspension
Filed Nov 10, 1998

CONSUMER EXPERIENCING AN ONGOING PROBLEM WITH VEHICLE VIBRATING WHILE DRIVING. VEHICLE BEEN IN/OUT OF DEALER SHOP AND INFORMED THAT CONSUMER NEEDS TO REPLACE TIRES. CONSUMER COMPLIED, AND CONDITION STILL OCCURS. DEALER STILL INSISTS THAT THE PROBLEM IS STILL IN CONSUMER TIRES. DEALER NOW SAYS THAT BRAKE PADS AND ROTORS NEED TO BE REPLACED. *AK *ML

NHTSA ID
830512
Incident
Jan 15, 1997
Suspension
Filed Oct 23, 1998

WHILE DRIVING AT 30MPH CONSUMER HIT A PIECE OF RUBBER ON THE ROAD AND THE SUSPENSION DID NOT HOLD, AND CAUSED THE VEHICLE TO SPIN OUT OF CONTROL. CONSUMER HAS NOT CONTACTED THE DEALER. *AK

NHTSA ID
829392
Incident
Jul 18, 1998

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .