RoadVitals

2003 Volkswagen Jetta Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Dec 1, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 456 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2003 Volkswagen Jetta submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistancePowertrain (other)
Filed Dec 1, 2015

TRANSMISSION SOMETIMES JUST DOESN'T WANT TO SHIFT PROPERLY I WAS DRIVING ALONG RT 50 AT 60 MPH WHEN THE CAR JERKS REALLY HARD AND LOSS OF POWER ALMOST GOT RAN OVER BY SEMI CALLED VW WHO IS AWARE OF VALVE BODY DEFECT AND THEY TOLD ME THAT IT WAS INDEED MY FAULT FOR DRIVING IT LIKE THAT IT JUST HAPPENED WAITING ON CALL FROM VWOA PROBABLY WILL LEAD NO WHERE I WANT THIS FIXED ASKED FOR HELP TO GET PARTS OR ECT I KNOW THERE WAS OPEN RECALL ON THIS BUT MY CAR EXCEEDS YEAR AND MILEAGE BUT A SAFETY RECALL IS JUST THAT SO PLEASE RESEARCH AND SEE IF IT WAS PREFORMED ON MY VEHICLE I AM SURE IT WAS NOT ADDRESSED BUT THEY SENT LETTERS OUT FOR THIS MYSTERY RECALL ALSO I CAN LEAD TO OTHER INTERNAL FAILURES OF TRANS OR REPLACEMENT MY SPEEDO ALSO JUMPS 10-15 MILES UP AND DOWN OTHER TIMES IT WILL WORK YOU CAN CONTACT STATE HWY PATROL THEY CAN TELL YOU EVEN MORE ABOUT THESE PROBLEMS.

NHTSA ID
10807877
Incident
Oct 15, 2015
Mileage
162,000 mi
Driver assistanceEngineSteering
Filed Sep 10, 2015

THE JETTA IS DEFECTIVE IN THE CAR WILL START BUT NEEDS TO BE ENGAGED IN IGNITION AND THE SIT FOR 12-15 MINUTES BEFORE IT IS ABLE TO GET IN DRIVE GEAR. CURRENTLY IT WILL NOT ENGAGE IN REVERSE GEAR. THE TEMPERATURE IS MILD 74-78DEGREES F AND THE CAR NEEDS TO BE CONSTANTLY SERVICED. UPON THE INCIDENT THIS JETTA WAS DRIVING AND THERE WAS A VISIBILITY PROBELM THROUGH THE WINDSHIELD . THE WINDSHIELF WAS REPLACED. THE ENGINE LIGHTS ARE ON THE ENGINE WAS SERVICED, IT WAS LEAKING FLUIDS, IT WAS SERVICED BY A REPUTABLE SERVICE CENTER 9 MILE EASTPOINTE A SPECIALIST IS FOREIGN CARS. THEN THE JETTA WHILE DRIVING IN A RESIDENTIAL AREA THE STEERING LOCKED UP AND WAS STIFF , STIFFER STILL AND UNABLE TO ENGAGE THE DRIVING RHYTHM I AM AN EXPERIENCED DRIVER AND ACCUSTOMED TO PRE POWER STEERING AND THIS WAS A MECHANICAL FAILURE IN THE STEERING, WHEELS?? CURRENTLY THE CAR IS UNABLE TO BE USED AS IT WONT GO IN GEAR OF REVERSE, IT MOVES ON THE CONSUL AND THERE IS NO MOTION. THE BATTERY AND THE FLUIDS AND THE CELANOIDS,BELTS, EVERYTHING HAS BEEN CHECKED AND LOOKED OVER. I HAD TO GET A TOW TO GET IT SERVICED IN OCT. 2014 AND WILL HAVE TO GET A TOW NOW TOO FOR THE ESTIMATE OF WHY THE FLAT FUSE ON THE BATTERY IS NOT ABLE TO GIVE THE ENGINE ENOUGH POWER TO DRIVE OR REVERSE. THE JETTA WAS BOUGHT USED FROM ANOTHER PARTY, AND HAD AN ACCIDENT FROM THAT OWNER, IT WAS SOLD TO ME AND SINCE THEN THE LEAKING FLUIDS, CHECK ENGINE LIGHT HAVE BEEN SERVICED. I SEE 0 RECALLS. I REALIZE YOU HAVE OVER 40,000 CONSUMER COMPLAINTS BUT THIS IS A SAFETY CONCERN AS I TRANSPORT HUMAN PASSENGERS OF MINOR AGE AND HAVE HAD DIFFICULTY SEVERAL TIMES IN JUST DRIVING DOWN THE STREET TO MANOUVER A SMALL CAR. THIS JETTA IS AGED AND HAS HIGH MILEAGE BUT THIS IS A GERMAN ENGINE? THE PRECISION AND TUNING I HAVE PREVIOUSLY EXPERIENCED FROM AN AUTOMOBILE IS LACKING IN THE COMPONENTS OF THE ENGINE PIECES PUT INTO ACTION TO DRIV.

NHTSA ID
10762811
Incident
Oct 13, 2014
Mileage
150,489 mi
Driver assistance
Filed May 12, 2010

2003 VOLKSWAGEN JETTA. CONSUMER STATES VEHICLE CLOCKS SPEEDS MUCH SLOWER THAN THE CAR IS ACTUALLY GOING DURING SUSTAINED HIGHWAY DRIVING CONDITIONS. *TGW THE DEALERSHIP FOUND A BROKEN PLASTIC GEAR AND BEARING WHICH WAS CAUSING THE PROBLEM. *JB

NHTSA ID
10330657
Incident
May 12, 2010
Driver assistanceTransmission
Filed Sep 28, 2006

DT*: THE CONTACT STATED WHEN THE SPEEDOMETER READ 70 MPH, THE VEHICLE WAS TRAVELING 97.3 MPH. THE DEALERSHIP DETERMINED THE GEAR BUSHING WAS BAD AND NEEDED TO BE REPLACED. THE PART NUMBER FOR THE GEAR WAS: 01M-409-187. THE PART NUMBER FOR THE BUSHING WAS: 095-409-190. THE DEALERSHIP INFORMED THE CONTACT, THE MANUFACTURER NEEDED TO KEEP THE OLD GEAR AND BUSHING. THE CONTACT DID NOT AGREE AND WANTED THE OLD PARTS. *AK

NHTSA ID
10169492
Incident
Sep 28, 2006
Mileage
36,022 mi
BrakesDriver assistance
Filed May 7, 2004
Crash reported

WHEN THE BRAKE PEDAL WAS DEPRESSED TO DISENGAGE THE CRUISE CONTROL BRAKES FAILED. THIS RESULTED IN A REAR END COLLISION. THE INSURANCE WAS NOT ABLE TO PROVE THAT THE FAILURE WAS DUE TO A MALFUNCTION IN THE BRAKE MECHANISM. *AK

NHTSA ID
10072298
Incident
Apr 23, 2004
Driver assistancePowertrain (other)
Filed Mar 5, 2004

MY 2003 VW JETTA CONSTANTLY GETS STUCK IN PARK LONGEST TIME HAS BEEN 45 MINUTES MY CAR HAS BEEN INTO SERVICE 3 TIMES AND IS STILL ROUGH COMING OUT OF PARK ALSO MY CRUISE CONTROL HAS NEVER WORKED I ONLY HAVE 6000 MILES. *JB

NHTSA ID
10060530
Incident
Jan 1, 2004
BrakesDriver assistance
Filed Jun 30, 2003

JUNE 24TH, WHILE I WAS DRIVING MY FOUR MONTH OLD 2003 JETTA TDI ON THE THE HIGHWAY AT A 70MPH, THE CRUISE CONTROL FAILED TO ENGAGE. AFTER THE CAR HAD STOPPED AND BEGAN MOVING AGAIN THE CRUISE FUNCTIONED PROPERLY. TWO DAYS LATER ON JUNE 26, 2003, WHILE IN LUNCH HOUR TRAFFIC-WITH A CO-WORKER IN THE CAR THE BRAKES AUTOMATICALLY ENGAGED BY THEMSELVES AT 40 MPH. WE STOPPED ON A DIME AND WERE ALMOST REAR ENDED. THIS OCCURED OVER 10 TIMES BEFORE WE GOT BACK TO THE OFFICE (WE WERE LESS THAN TWO MILES AWAY). DEALERSHIP IS REPLACING BRAKE BOOSTER AND MASTER CYLINDER AND I HAVE REQUESTED FULL WARRENTY ON NEW BRAKE SYSTEM FROM VOLKSWAGEN OF AMERICA. THIS IS A POTENTIALLY SERIOUS FLAW THAT COULD HAVE EAISLY CAUSED BODILY INJURY. I HAVE YET TO LEARN IF THERE IS A TRACK RECORD OF THE BRAKES FAILING ON THE 2003 DESIGNS BUT WANTED TO BEGIN A DOCUMENTATION RECORD. *AK

NHTSA ID
10025161
Incident
Jun 24, 2003
Mileage
10,000 mi
Driver assistance
Filed Sep 10, 2002

WHEN ACTIVATING CRUISE CONTROL VEHICLE WILL STAY ON CRUISE CONTROL AND NOT TURN OFF. CONTACTED DEALER. *AK *YH

NHTSA ID
8018322
Incident
Aug 28, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .