2003 Volkswagen Jetta Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Volkswagen Jetta, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical9818.4%
- Airbags7614.2%
- Heating & air conditioning7113.3%
- Engine6011.2%
- Interior & seats468.6%
- Brakes427.9%
- Transmission387.1%
- Visibility213.9%
- Powertrain (other)173.2%
- Fuel system173.2%
- Body & structure112.1%
- Other / unspecified81.5%
- Driver assistance81.5%
- Suspension61.1%
- Tires & wheels61.1%
- Exterior lighting61.1%
- Seat belts20.4%
- Steering10.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
My jetta stalls without warning when the gas gauge is at a quarter of a tank or less. No engine check light or any other any other device comes on to warn me it is going to stall. My speed does not matter. It happens at freeway speeds or around town. It does not occur if the gas gauge shows more than 1/4 of a tank of fuel. I do not know if it is an electrical problem, a fuel propulsion problem or an engine problem. From reading volkswagon forums, this is a very common problem with volkswagons of different years, including the new Tiguans. I'm sure there have been many fatalities as a result of this defect. I am surprised volkswagon has not been forced to repair this dangerous, life threatening problem before now! Maybe, a class action law suit involving products liability, merchantability, and fitness for a particular use would benefit not only owners, but the general public at large. I believe it is your duty to protect the general public from manufactures who place dangerous, defective products in the stream of commerce. Your action is required, and demanded. The first time ocurred right after I purchased the car in 2019. It has stalled many times since then, before I realized I needed to keep the fuel tank at least 1/2 full at all times. Keeping it 1/2 full at all times greatly deminishes the range of travel before I have to refill. It is inconvenient and expensive since fuel has to be purchased at places other the most economical place I usually purchase my gasoline. Thank you
RIGHT PASSENGER SIDE WINDOW IS BLOCKED INSIDE DOOR
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
DRIVER SIDE AIR BAG DEPLOYMENT, NO APPARENT REASON. DRIVER SIDE CURTAIN AIR BAGS DEPLOYED AT 35 MPH NO APPARENT REASON. INJURED DRIVER WITH BURNS AND RINGING IN EAR. *TR
TL* THE CONTACT OWNS A 2003 VW JETTA. THE CONTACT STATED THAT WHILE DRIVING OVER A POTHOLE, THE VEHICLE EMITTED SMOKE AND STALLED. THE AIR BAGS ALSO INADVERTENTLY DEPLOYED AND THERE WAS SMOKE INSIDE AND OUTSIDE OF THE VEHICLE. THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DECLARED DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 11/12/14*LJ UPDATED 7/27/2015 *JS
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
BACK IN 2007 RECALL FOR HEATED SEATS IN VOLKSWAGEN'S. ISSUED RECALL FIXED BOTH DRIVERS AND PASSENGERS SEATS AS NEW ONES WERE ORDERED AND SHIPPED IN FROM OVERSEAS, DUE TO BOTH CATCHING FIRE AND BURNING HOLES IN SEATS ONE SEAT BEING THE DRIVERS BURNT A HOLE IN MY JEANS AND BURNED MYSELF. AS OF 3/5/12 DRIVERS SIDE SEAT IS GETTING SO HOT IT HAS BURNT THE MATERIAL ON THE SEAT AGAIN AS IT STARTED SMOKING. QUICKLY TURNED IT OFF. PROBLEM THOUGHT WAS FIXED AS RECALL IN 2007, NOT FIXED APPARENTLY.
I AM THE OWNER OF A 2003 VW JETTA. I WAS RECENTLY BURNED(11/2010) BY THE SEAT HEATER WHILE DRIVING AND THE CAR SEAT SMELLED LIKE IT WAS GOING TO START ON FIRE. MY CAR HAD A RECALL NOT LONG AFTER I BOUGHT IT FOR THE SEAT HEATERS. IT IS OBVIOUSLY A MALFUNCTION IN THE SEAT HEATER THAT VW HAS HAD NUMEROUS PROBLEMS WITH BASED ON THE RECALL AND THE PLETHORA OF COMPLAINTS ON THE INTERNET. I CAN NO LONGER USE THE HEATING UNIT. I TOOK IT TO PATRICK MOTORS IN AUBURN, MA WHERE I BOUGHT THE CAR. THEY SAID IT WAS OUT OF WARRANTY AND THEY WOULD CHARGE ME TO LOOK AT IT TO SEE WHAT THE PROBLEM WAS AND THEN MAYBE ASK VWOA IF THEY WOULD HELP. I WAS NOT WILLING TO PAY MORE MONEY FOR SOMETHING THAT IS OBVIOUSLY A MANUFACTURING PROBLEM AND HAS BEEN DOCUMENTED AS PROBLEMATIC. *TR
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
My jetta stalls without warning when the gas gauge is at a quarter of a tank or less. No engine check light or any other any other device comes on to warn me it is going to stall. My speed does not matter. It happens at freeway speeds or around town. It does not occur if the gas gauge shows more than 1/4 of a tank of fuel. I do not know if it is an electrical problem, a fuel propulsion problem or an engine problem. From reading volkswagon forums, this is a very common problem with volkswagons of different years, including the new Tiguans. I'm sure there have been many fatalities as a result of this defect. I am surprised volkswagon has not been forced to repair this dangerous, life threatening problem before now! Maybe, a class action law suit involving products liability, merchantability, and fitness for a particular use would benefit not only owners, but the general public at large. I believe it is your duty to protect the general public from manufactures who place dangerous, defective products in the stream of commerce. Your action is required, and demanded. The first time ocurred right after I purchased the car in 2019. It has stalled many times since then, before I realized I needed to keep the fuel tank at least 1/2 full at all times. Keeping it 1/2 full at all times greatly deminishes the range of travel before I have to refill. It is inconvenient and expensive since fuel has to be purchased at places other the most economical place I usually purchase my gasoline. Thank you
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE OVERHEATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ADDED WATER TO THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 184,072.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
WHEN THE SEAT HEATER IS TURNED ON, THE SEAT CATCHES ON FIRE. WHEN YOU LOOK AT THE PICTURE THAT IS SMOKE COMING FROM THE SEAT, THE HOLES WERE CAUSED BY THE SEAT HEATER.
THE ELECTRIC SEAT HEATER MALFUNCTIONED AND BURNED A HOLE IN THE SEAT WHILE IN USE. IT NO LONGER REGULATES. DANGEROUS FOR DRIVING. SMELLED LIKE A FIRE!
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE BRAKE LIGHT WAS INOPERABLE INTERMITTENTLY WITHOUT WARNING. THE DEALER DICK HANNAH DEALERSHIPS 10808 NE COXLEY DR, VANCOUVER, WA 98662 (360) 605-1726 WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 07V063000 (EXTERIOR LIGHTING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL SANK TO THE FLOORBOARD WHEN DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE CAUSED FOUR OTHER VEHICLES TO CRASH. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT WHERE IT WAS SCHEDULED TO BE INSPECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA WAGON. THE CONTACT STATED THAT THE SPEEDOMETER FAILED TO PROVIDE AN ACCURATE SPEED TRAVELED. THE CONTACT ALSO STATED THAT WHEN THE CRUISE CONTROL SWITCH WAS ACTIVATED, IT WOULD CAUSE THE VEHICLE TO SURGE FORWARD ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY CONFIRMED THAT THE SENSOR IN THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 170,000 AND THE CURRENT MILEAGE WAS 211,000. UPDATED 12/14/11 THE CONSUMER STATED THE TRANSMISSION WAS EXHIBITING AN INTERMITTENT HESITATION. UPDATED 12/20/11. *JB
2003 VOLKSWAGEN JETTA 1.8T WOLFSBURG EDITION PURCHASED USED AT 23,000 MILES WITH A BURNT OUT CLUTCH. THE CLUTCH WAS REPLACED BY THE DEALERSHIP IN ORDER TO COMPLETE SALE. AT PURCHASE WE WERE ASSURED THE CLUTCH WOULD LAST AND NOT BE AN ISSUE. THIS IS THE ONLY WAY THE SALE WAS COMPLETED. WITHIN 30,000 MILES THE CLUTCH HAS GONE OUT ONCE MORE. THE TECHNICIAN IT WAS TAKEN TO REPORTED THAT HE RECEIVES AT LEAST 2 OF THE EXACT SAME CAR WITH THE EXACT SAME ISSUE PER MONTH. VW DOES NOT ACKNOWLEDGE THAT THE PRESSURE PLATE IS DEFECTIVE AND BLAMES THE DRIVER. ANY CLUTCH IS EXPECTED TO LAST AT LEAST 90,000 MILES. BOTH VW AND EXTENDED WARRANTIES WILL NOT COVER THE REPAIR WHICH IS BEING QUOTED AT $1900- $2200. THE PART HAS BEEN REPORTED DEFECTIVE IN PREVIOUS MODELS BUT IS STILL NOT BEING CORRECTED OR ACKNOWLEDGED AS A MANUFACTURER DEFECT, WHICH IT IS. THE PRESSURE PLATE, FLYWHEEL, AND CLUTCH DISC ARE UNDER-RATED FOR THE VEHICLES STOCK HORSEPOWER. THE IDENTICAL PARTS ARE FOUND IN OTHER VW VEHICLES WITH UP TO 80 HORSEPOWER LESS. THE VEHICLE SHOULD HAVE BEEN RECALLED SINCE THE PREVIOUS 2 MODELS. THE VEHICLES NEED TO BE RECALLED. WHEN EVEN A VW TECHNICIAN ACKNOWLEDGES THAT THE PARTS ARE DEFECTIVE SOMETHING NEEDS TO BE DONE WITH VW AMERICA, REQUIRING THEM TO REPLACE THESE PARTS AT THEIR EXPENSE WITH PARTS QUALIFIED TO SUPPORT THE VEHICLES NEEDS. *TR
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
THE SUNROOF DRAIN IN MY CAR IS APPARENTLY MADE OF 2 TUBES THAT CONNECT AND WERE NOT SECURED TOGETHER SO THEY BECOME DETACHED AND POUR WATER INTO THE CAR. THIS HAPPENED TO ME THIS YEAR, I LOOKED IT UP AND FOUND THERE WAS A RECALL ON THIS THAT I NEVER RECEIVED. I CALLED ROGER JOBS(MY LOCAL VW DEALERSHIP) IN BELLINGHAM, WA AND THEY TOLD ME THE RECALL EXPIRED AND I WOULD HAVE TO PAY TO FIX THIS FACTORY DEFECT! I AM A COLLEGE STUDENT WHO CANNOT AFFORD TO FIX THIS PROBLEM AND REALLY MAKES ME MAD ESPECIALLY SINCE I RECEIVED NO NOTICE OF THIS RECALL. NOW I HAVE WATER FLOWING INTO MY CAR EVERY TIME IT RAINS, IT IS STARTING TO CAUSE RUSTING UNDER MY SEATS AND MOLD. NOT HAPPY! *TR
THE CLAMPS ON THE FRONT DRIVER'S SIDE WINDOW OF MY 2003 VW JETTA DETACHED LEAVING THE WINDOW STUCK CLOSED. *TR
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
Since New we noticed transmission malfunctioning, transmission would jerk on the upshifts and downshifting also, then it would take longer than normal to go into gears Im the original owner, I parked it for 11 years waiting for a recall letter, I heard the beatle had gotten a recall on this failure,, the Jetta had the same motor and transmission the triptronic, I should get one also it only has 89164 miles, I’m waiting for a letter please respond thank you.
NO TRANSMISSION FILTER .SO THERE IT IS MR VAR NO EONT GO IN ANY GEAR.I WENT TO CHONGE FILTER AND AFTER DAYS OF RESEARCH FOUND OUT THEY CAME W NO FILHER AND THAT MY FRIEND. CAN NOT BE JUSTIFIED. EVERY ONE HAS THESE PROBLEMS WHK OWNS ONE
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
My jetta stalls without warning when the gas gauge is at a quarter of a tank or less. No engine check light or any other any other device comes on to warn me it is going to stall. My speed does not matter. It happens at freeway speeds or around town. It does not occur if the gas gauge shows more than 1/4 of a tank of fuel. I do not know if it is an electrical problem, a fuel propulsion problem or an engine problem. From reading volkswagon forums, this is a very common problem with volkswagons of different years, including the new Tiguans. I'm sure there have been many fatalities as a result of this defect. I am surprised volkswagon has not been forced to repair this dangerous, life threatening problem before now! Maybe, a class action law suit involving products liability, merchantability, and fitness for a particular use would benefit not only owners, but the general public at large. I believe it is your duty to protect the general public from manufactures who place dangerous, defective products in the stream of commerce. Your action is required, and demanded. The first time ocurred right after I purchased the car in 2019. It has stalled many times since then, before I realized I needed to keep the fuel tank at least 1/2 full at all times. Keeping it 1/2 full at all times greatly deminishes the range of travel before I have to refill. It is inconvenient and expensive since fuel has to be purchased at places other the most economical place I usually purchase my gasoline. Thank you
THE CAR STALLS WHILE DRIVING AT ANY SPEED OR WHILE IDLING WHEN THE FUEL GAUGE IS AROUND OR UNDER 1/4 OF A TANK. I HAVE READ UP ON THIS AND PEOPLE ARE DUMPING A LOT OF MONEY ONTO TRYING TO FIGURE OUT WHAT THE ISSUE IS AND THERE IS NO ANSWER. STALLING ON A HIGHWAY WITHOUT A MEDIAN OR PULL-OFF IS NOT ONLY INCONVENIENT BUT DANGEROUS.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
2003 JETTA'S CLEARCOAT IS PEELING OFF, IT STARTED ON FRONT HOOD AND NOW IT IS PEELING ALL OVER THE CAR. CALLED VOLKSWAGEN THEY SAID IT WASN'T THEIR PROBLEM. I THINK IT IS!!! *TR
THE CLAMPS ON THE FRONT DRIVER'S SIDE WINDOW OF MY 2003 VW JETTA DETACHED LEAVING THE WINDOW STUCK CLOSED. *TR
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I HAVE HAD 27 THINGS BREAK OR FAIL ON MY 03VW JETTA 1.8T. I BOUGHT THE CAR USED IN 01/06 WITH 32,000 MILES. AFTER BUYING THE CAR THE FIRST FIVE MINS THE WINDOW SHATTERED. FIRST TWO MONTHS 2 TIRES BLEW OUT, FRONT RIM CRACKED, BACK TIRES OUT OF ALIGNMENT. DEALER PAID TO FIX RIM BROKE 2 WEEKS LATER THE DEALER PAID FO USED SET OF SIMILAR RIMS. EVERY LIGHT INSIDE AND OUT WENT OUT BY 05/06 DRIVER SEAT WONT RAISE UP CARGO NET IN TRUNK FALLS APART DEALER WONT COVER. GAS AND TRUNK RELEASE BUTTONS FELL DOWN INSIDE OF DOOR. RADIO STOPPED WORKING FRONT DOOR SPEAKERS ARE SHORTING OUT. DRIVER WINDOW SWITCH GOES UP WHEN YOU PUSH DOWN AND DOWN WHEN YOU PUSH DOWN HAVE TO FIDDLE WITH IT FOR IT TO GO UP. EXHAUST HANGER BROKE CAUSING CHATTER. SWAYBAR BUSHING FELL OUT CAUSING GRINDING AND SHAKING WHEN EVER MOVING. NOT COVER BY WARRANTY ALL THESE HAPPENED BY 05/07. NOW ITS 10/08 AND I HAVE 84,000 MILES. CURRENT PROBLEMS ARE REAR SPOILER BRAKE LIGHT HANGS DOWN(DEALER JUST GLUED IT IN PLACE LASTED ABOUT 4 MONTHS) CAM AND CRANK SEALS LEAKING OIL CAUSE ODOR INSIDE OF CABIN. IF I DRIVE FOR MORE THEN AN HOUR I GET SICK AND LIGHT-HEADED. SEAT, CARGO NET IN TRUNK, IS STILL BROKEN. RADIO STILL ISN'T FIXED SO I JUST WENT AND BOUGHT AN AFTER MARKET. SPEAKERS STILL SHORTENING OUT ONLY WHEN ITS COLD OUT. KEYLESS ENTRY ONLY WORKS WITHIN 4FT OF THE CAR. IN THE WINTER THE CAR ONLY GETS 18MPG ON THE HIGHWAY AND ABOUT 14 IN THE CITY AND THE CAR IS PARKED IN A HEATED UNDERGROUND GARAGE. *TR
AM RADIO NOT WORKING. FM RADIO HAS LIMITED RANGE. *TR
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TRANSMISSION SOMETIMES JUST DOESN'T WANT TO SHIFT PROPERLY I WAS DRIVING ALONG RT 50 AT 60 MPH WHEN THE CAR JERKS REALLY HARD AND LOSS OF POWER ALMOST GOT RAN OVER BY SEMI CALLED VW WHO IS AWARE OF VALVE BODY DEFECT AND THEY TOLD ME THAT IT WAS INDEED MY FAULT FOR DRIVING IT LIKE THAT IT JUST HAPPENED WAITING ON CALL FROM VWOA PROBABLY WILL LEAD NO WHERE I WANT THIS FIXED ASKED FOR HELP TO GET PARTS OR ECT I KNOW THERE WAS OPEN RECALL ON THIS BUT MY CAR EXCEEDS YEAR AND MILEAGE BUT A SAFETY RECALL IS JUST THAT SO PLEASE RESEARCH AND SEE IF IT WAS PREFORMED ON MY VEHICLE I AM SURE IT WAS NOT ADDRESSED BUT THEY SENT LETTERS OUT FOR THIS MYSTERY RECALL ALSO I CAN LEAD TO OTHER INTERNAL FAILURES OF TRANS OR REPLACEMENT MY SPEEDO ALSO JUMPS 10-15 MILES UP AND DOWN OTHER TIMES IT WILL WORK YOU CAN CONTACT STATE HWY PATROL THEY CAN TELL YOU EVEN MORE ABOUT THESE PROBLEMS.
THE JETTA IS DEFECTIVE IN THE CAR WILL START BUT NEEDS TO BE ENGAGED IN IGNITION AND THE SIT FOR 12-15 MINUTES BEFORE IT IS ABLE TO GET IN DRIVE GEAR. CURRENTLY IT WILL NOT ENGAGE IN REVERSE GEAR. THE TEMPERATURE IS MILD 74-78DEGREES F AND THE CAR NEEDS TO BE CONSTANTLY SERVICED. UPON THE INCIDENT THIS JETTA WAS DRIVING AND THERE WAS A VISIBILITY PROBELM THROUGH THE WINDSHIELD . THE WINDSHIELF WAS REPLACED. THE ENGINE LIGHTS ARE ON THE ENGINE WAS SERVICED, IT WAS LEAKING FLUIDS, IT WAS SERVICED BY A REPUTABLE SERVICE CENTER 9 MILE EASTPOINTE A SPECIALIST IS FOREIGN CARS. THEN THE JETTA WHILE DRIVING IN A RESIDENTIAL AREA THE STEERING LOCKED UP AND WAS STIFF , STIFFER STILL AND UNABLE TO ENGAGE THE DRIVING RHYTHM I AM AN EXPERIENCED DRIVER AND ACCUSTOMED TO PRE POWER STEERING AND THIS WAS A MECHANICAL FAILURE IN THE STEERING, WHEELS?? CURRENTLY THE CAR IS UNABLE TO BE USED AS IT WONT GO IN GEAR OF REVERSE, IT MOVES ON THE CONSUL AND THERE IS NO MOTION. THE BATTERY AND THE FLUIDS AND THE CELANOIDS,BELTS, EVERYTHING HAS BEEN CHECKED AND LOOKED OVER. I HAD TO GET A TOW TO GET IT SERVICED IN OCT. 2014 AND WILL HAVE TO GET A TOW NOW TOO FOR THE ESTIMATE OF WHY THE FLAT FUSE ON THE BATTERY IS NOT ABLE TO GIVE THE ENGINE ENOUGH POWER TO DRIVE OR REVERSE. THE JETTA WAS BOUGHT USED FROM ANOTHER PARTY, AND HAD AN ACCIDENT FROM THAT OWNER, IT WAS SOLD TO ME AND SINCE THEN THE LEAKING FLUIDS, CHECK ENGINE LIGHT HAVE BEEN SERVICED. I SEE 0 RECALLS. I REALIZE YOU HAVE OVER 40,000 CONSUMER COMPLAINTS BUT THIS IS A SAFETY CONCERN AS I TRANSPORT HUMAN PASSENGERS OF MINOR AGE AND HAVE HAD DIFFICULTY SEVERAL TIMES IN JUST DRIVING DOWN THE STREET TO MANOUVER A SMALL CAR. THIS JETTA IS AGED AND HAS HIGH MILEAGE BUT THIS IS A GERMAN ENGINE? THE PRECISION AND TUNING I HAVE PREVIOUSLY EXPERIENCED FROM AN AUTOMOBILE IS LACKING IN THE COMPONENTS OF THE ENGINE PIECES PUT INTO ACTION TO DRIV.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN DISCOVERED THAT THE NOISE BARRIER WAS RUSTING FROM THE INSIDE OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 200,000.
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE REAR OF THE VEHICLE BEGAN SWAYING INDEPENDENTLY. THE CONTACT, WHO WAS A LICENSED MECHANIC, INSPECTED THE VEHICLE AND DISCOVERED THAT THE REAR DRIVER'S SIDE AXLE BRACKET WAS RUSTED AND BECAME FRACTURED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DECLINED TO PROVIDE THE CONTACT AN ALTERNATIVE REMEDY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000. UPDATED 06/10/14*LJ UPDATED 06/13/2014 *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I HAVE OWNED A VOLKSWAGEN JETTA (TURBO - 2003) AND HAVE HAD ONE HORRIBLE PROBLEM AFTER ANOTHER. WITHOUT FAIL, I HAVE TAKEN MY VEHICLE IN FOR RANDOM MECHANICAL REPAIRS EVERY FEW MONTHS SINCE PURCHASING THE VEHICLE. I FOUND OUT THE CAR WAS MANUFACTURED IN MEXICO AND THAT VW WAS AWARE OF HOW BAD THEIR CAR'S MANUFACTURED IN MEXICO WERE. IF THAT IS THE CASE, HOW CAN SO MANY CAR OWNERS WITH SO MANY MECHANICAL ISSUES CONTINUE TO SELL IN THIS COUNTRY? I WOULD LIKE TO REPORT VW FOR LACKLUSTER PERFORMANCE AND FOR CONTINUING MANUFACTURE IN AN AREA WELL KNOWN FOR ITS BELOW AVERAGE STANDARDS AND FOR CONTINUING TO BLEED THE CONSUMER WHEN IT IS FULLY AWARE OF THE ISSUE. *TR
I OWN A 2003 VOLKSWAGON JETTA THAT CAME WITH GOODYEAR TIRES. AT 20,435 THOUSAND MILES I GOT MY FIRST FLAT TIRE. WHEN A SECOND TIRE WENT FLAT LESS THAN 2 MONTHS LATER, I DECIDED TO PURCHASE A FULL SET OF DIFFERENT TIRES. WHEN THE OLD TIRES WERE REMOVED THERE WAS SEVERE CRACKING AND "TEARS" IN THE WALLS OF THE TIRES. I MAINTAIN MY VEHICLE SO THERE WAS NO REASON AS TO WHY THE TIRES WENT FLAT. I LIVE IN A SAFE NEIGHBOORHOOD AND HAD MY CAR FOR A YEAR BEFORE THE TIRES STARTED TO GO FLAT. I DID NOT DRIVE THROUGH ANY CONSTRUCTION SITES AND THERE WAS NO SIGN THIS WAS VANDALISM SINCE THE CUTS WERE ON THE INSIDE OF THE WHEEL. LUCKILY, NEITHER OF THE FLATS HAPPENED ON A MAJOR HIGHWAY BECAUSE I COULD HAVE LOST COMPLETE CONTROL OF MY CAR. WHEN MY TIRES WERE REPLACED THE MECHANIC TOLD ME THAT I WAS BASICALY DRIVING ON "TIME BOMBS" AND THAT IT WAS GOOD THAT I CAME IN. HE THEN PROCEEDED TO SHOW ME OTHER TIRES WITH THE SAME CHARACTERISTICS. I COULD NOT BELIEVE GOODYEAR HAD A LINE OF DEFECTIVE TIRES AND THEY WERE DOING NOTHING ABOUT IT. WITH A NAME LIKE GOODYEAR I WOULD HAVE THOUGHT THEY WOULD HAVE CARED MORE ABOUT THEIR CUSTOMERS. ASIDE FROM THE TEARS, THE TIRES ARE STILL IN GOOD SHAPE WITH THE TREAD BARELY WORN DOWN. MOST TIRES LAST 40,000 PLUS MILES, I GOT MY FIRST FLAT TIRE AT HALF THAT. NOW, I AM OUT OVER $500.00 BECAUSE I HAD TO PURCHASE A WHOLE NEW SET OF TIRES. I THINK IT IS OUTRAGEOUS GOODYEAR HAS NOT OFFERED TO PAY ANY OF THAT. I KEPT THE TIRES AS PROOF AND I HAVE MANY PICTURES. APPARENTLY THEY ONLY PAY ATTENTION TO PEOPLE WHO GET INJURED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
DRIVING HELLO ALL STATE ROUTE AFTER DARK AT 55 MI./H THE HEADLIGHTS WENT OUT COMPLETELY AND THEN CAME BACK ON IN A SHORT MATTER OF SECONDS. HAD THE ROAD NOT BEEN STRAIGHT AT THAT SECTION I COULD HAVE VERY EASILY COLLIDED WITH TREES OR GUARDRAILS. THE 1ST TIME THIS HAPPENED WAS 2012-08-01. I HAD THE LOCAL VOLKSWAGEN EXPERT GARAGE REPLACED THE HEADLIGHTS STOCK. THE NEXT TIME THAT OCCURRED WAS JULY 2018. THIS IS A SEVERE SAFETY HAZARD I HAVE NOT SOUGHT ANY REPAIRS YET.
MY CAR GOT HACKED MY CHARLIE MILLER AND CHRIS VALASEK WAS SEEN OVER AT MY NEIGHBORS HOUSE ON 4/29/2017 AND MY EX BOSS CHRIS STUTZ JR IS IN CHARGE OF ALL THE BREAK IN OF MY HOUSE AND CARS EDWARDSVILLE POLICE WILL NOT DO ANYTHING BECAUSE THE POLICE ARE FRIEND OF THEM I HOPE I DON'T GET KILLED OVER THESE HACKS BUT IF THAT'S WHAT IT WILL TAKE TO DO ANYTHING ABOUT IT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TL*- THE CONTACT OWNS A 2003 JETTA JLS. WHILE DRIVING AT 60 MPH THE CONTACT'S VEHICLE WAS CUT OFF BY A TRUCK AND LOST CONTROL OF THE VEHICLE. THE VEHICLE PROCEEDED DOWN AN EMBANKMENT, FLIPPED OVER SIDEWAYS, AND END OVER END, LANDING UPSIDE DOWN IN A CANAL. THE DRIVER WAS PULLED FROM THE WRECKAGE AND IT BECAME SUBMERGED. THERE WAS DAMAGE TO THE DOORS, THE REAR AND THE FRONT. THE AIR BAG SIDE/CURTAIN, FRONTAL AIRBAGS FAILED TO DEPLOY, AND THE SEAT BELT FAILED TO WORK PROPERLY DURING THE CRASH. THE FAILURE AND CURRENT MILEAGE WERE BOTH 35000. THE DRIVER SUSTAINED A BROKE NOSE, AS WELL AS, OTHER INJURIES. *AK
I WAS DRIVING MY 2003 VW JETTA UNDER NORMAL ROAD CONDITIONS. I STOPPED AT A RED LIGHT IN AN INTERSECTION, CONTINUED WHEN IT TURNED GREEN. I HIT A SMALL SIZED POTHOLE AT THE OTHER END OF THE INTERSECTION AT SPEEDS BELOW 15MPH, WHICH CAUSED THE WRONGFUL DEPLOYMENT OF THE SIDE CURTAIN AND SEAT AIRBAGS AS WELL AS LOCKING THE SEATBELT TENSIONER MAKING IT INOPERABLE. I INSPECTED THE VEHICLE AFTER THE INCIDENT AND FOUND NO DAMAGE WHATSOEVER TO ALL BODY PANELS AND WHEELS/TIRES. THE FOLLOWING MORNING I HAD A MECHANIC INSPECT THE CAR FOR ANY SUSPENSION OR STEERING PROBLEMS AND NONE WERE FOUND. I TOOK THE VEHICLE TO THE DEALER WHERE I PURCHASED IT TO HAVE IT FIXED UNDER WARRANTY AND THE DEALER AND VW OF AMERICA HAVE DENIED WARRANTY REPAIRS AND HAVE NOT YET DONE ANYTHING TO FIX THE PROBLEM. I DID RESEARCH ON THE INTERNET FOR SIMILAR INCIDENTS WITH THIS MAKE AND MODEL AND HAVE FOUND THAT THERE HAVE BEEN 500 SIMILAR INCIDENTS OF SPONTANEOUS AIRBAG DEPLOYMENT IN 2002-2004 VW JETTAS, GOLFS, GTI AND NEW BEETLES AROUND THE COUNTRY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
THE JETTA IS DEFECTIVE IN THE CAR WILL START BUT NEEDS TO BE ENGAGED IN IGNITION AND THE SIT FOR 12-15 MINUTES BEFORE IT IS ABLE TO GET IN DRIVE GEAR. CURRENTLY IT WILL NOT ENGAGE IN REVERSE GEAR. THE TEMPERATURE IS MILD 74-78DEGREES F AND THE CAR NEEDS TO BE CONSTANTLY SERVICED. UPON THE INCIDENT THIS JETTA WAS DRIVING AND THERE WAS A VISIBILITY PROBELM THROUGH THE WINDSHIELD . THE WINDSHIELF WAS REPLACED. THE ENGINE LIGHTS ARE ON THE ENGINE WAS SERVICED, IT WAS LEAKING FLUIDS, IT WAS SERVICED BY A REPUTABLE SERVICE CENTER 9 MILE EASTPOINTE A SPECIALIST IS FOREIGN CARS. THEN THE JETTA WHILE DRIVING IN A RESIDENTIAL AREA THE STEERING LOCKED UP AND WAS STIFF , STIFFER STILL AND UNABLE TO ENGAGE THE DRIVING RHYTHM I AM AN EXPERIENCED DRIVER AND ACCUSTOMED TO PRE POWER STEERING AND THIS WAS A MECHANICAL FAILURE IN THE STEERING, WHEELS?? CURRENTLY THE CAR IS UNABLE TO BE USED AS IT WONT GO IN GEAR OF REVERSE, IT MOVES ON THE CONSUL AND THERE IS NO MOTION. THE BATTERY AND THE FLUIDS AND THE CELANOIDS,BELTS, EVERYTHING HAS BEEN CHECKED AND LOOKED OVER. I HAD TO GET A TOW TO GET IT SERVICED IN OCT. 2014 AND WILL HAVE TO GET A TOW NOW TOO FOR THE ESTIMATE OF WHY THE FLAT FUSE ON THE BATTERY IS NOT ABLE TO GIVE THE ENGINE ENOUGH POWER TO DRIVE OR REVERSE. THE JETTA WAS BOUGHT USED FROM ANOTHER PARTY, AND HAD AN ACCIDENT FROM THAT OWNER, IT WAS SOLD TO ME AND SINCE THEN THE LEAKING FLUIDS, CHECK ENGINE LIGHT HAVE BEEN SERVICED. I SEE 0 RECALLS. I REALIZE YOU HAVE OVER 40,000 CONSUMER COMPLAINTS BUT THIS IS A SAFETY CONCERN AS I TRANSPORT HUMAN PASSENGERS OF MINOR AGE AND HAVE HAD DIFFICULTY SEVERAL TIMES IN JUST DRIVING DOWN THE STREET TO MANOUVER A SMALL CAR. THIS JETTA IS AGED AND HAS HIGH MILEAGE BUT THIS IS A GERMAN ENGINE? THE PRECISION AND TUNING I HAVE PREVIOUSLY EXPERIENCED FROM AN AUTOMOBILE IS LACKING IN THE COMPONENTS OF THE ENGINE PIECES PUT INTO ACTION TO DRIV.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .