2004 Volkswagen Jetta Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Volkswagen Jetta, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine4817.4%
- Fuel system3713.4%
- Electrical3613.0%
- Transmission3412.3%
- Interior & seats217.6%
- Airbags217.6%
- Brakes145.1%
- Visibility114.0%
- Driver assistance93.3%
- Body & structure82.9%
- Exterior lighting72.5%
- Seat belts62.2%
- Steering41.4%
- Other / unspecified41.4%
- Tires & wheels41.4%
- Suspension31.1%
- Powertrain (other)10.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Unknown, very complex. Multiple issues. Have been addressed as well as parts been replaced however other issues arised that are definitely safety concerns between electrical issues engine motor etc
MY CAR IS CURRENTLY STAGED AT MY HOME IT'S STILL DRIVABLE BUT I DON'T KNOW GOR HOW LONG! I RECENTLY BOUGHT THIS CAR FROM A DEALER IN CALIFORNIA ABOUT 3 MONTHS AGO, NOW ALL OF A SUDDEN I'M HAVING ISSUES WITH MY TRANSMISSION I CAUGHT THE ISSUE FAST AND TOOK IT TO A MULTISTATE TRANSMISSION SHOP AND THEY TOLD ME THEY WOULD HAVE TO REBUILD MY TRANSMISSION WITH THE AMOUNT OF MONEY I ALREADY SPENT ON FIXING UP THIS CAR I AM EXTREMELY UPSET, I CANNOT AFFORD SUCH A INSANE AMOUNT EVERYTHING WITH THE CAR BESIDES THAT IS PERFECT THOUGH.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
VEHICLE UNDER MULTIPLE OCCASIONS HAS STALLED OUT AT VARIOUS SPEEDS, LOCATIONS, AND DRIVING STYLES/ROADS AT OR UNDER A QUARTER OF A TANK
WHILE DRIVING DOWN ROAD EARLY IN MORNING APPROX 2 MILES FROM HOUSE I JUST LEFT FROM MY 2004 JETTA SHUTS DOWN TOTAL LOSS OF ALL POWER I PULLED CAR OVER IN A CHURCH PARKING LOT I SMELLED SMOKE AND COULD SEE SMOKE COMING FROM FIRE WALL I RAISED HOOD AND PULLED BATTERY CABLE OFF I COULD SEE SMPOKE FILLING INSIDE OF MY CAR WALKED AROUND TO DRIVER DOOR TO GET MY PHONE AND I SEEN FUSE BOX ON FIRE.ANOTHER VEHICLE STOPPED TO HELP ME AND HE APPROACHED MY CAR AND THEN CALLED POLICE ,FULL FLAMES WERE COMING FROM MY CAR WITHIN 5 MIN SO I STOOD BACK AND WATCHED MY CAR BURN .FIRE DEPT SHOWED UP AND PUT FIRE OUT MY CAR IS A TOTAL LOSS. IVE HAD ISSUES WITH ALTERNATOR,FUEL PUMP,AIR BAG LIGHT, HEADLIGHTS ARE REALLY DIM EVEN ON BRIGHT.NOTHING BUT ISSUES WITH THIS CAR SINCE I GOT IT. 115.000 MILES ONLY ON THIS CAR .SO MANY ISUES I CAN SEE WHY ITS LOW MILAGE
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2004 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed while it was raining, the windshield wipers were activated; however, the wipers failed to function as intended. The contact stated that the wipers failed to operate. In addition, the contact stated the brake lights failed to function as intended. The contact was informed that the brake lights failed to activate while the brake pedal was depressed. The contact stated that the front driver's side window was closed; however, the driver's front side window was independently lowered. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with an electrical system failure. The contact stated that the battery, the alternator, the fuses, and the windshield wiper motor were all replaced; however, the failure reoccurred. The failure became a persistent failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Unknown, very complex. Multiple issues. Have been addressed as well as parts been replaced however other issues arised that are definitely safety concerns between electrical issues engine motor etc
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THE VEHICLE WOULD NO LONGER SHIFT INTO REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED NO WARNING LIGHTS WERE ILLUMINATED ON THE DASHBOARD. THE FAILURE WAS 88,000 AND THE CURRENT MILEAGE WAS 90,000.
MY 2004 VW JETTA 1.8 TURBO WHICH I PURCHASED NEW IS HAVING TRANSMISSION PROBLEMS. MY CAT HAS ONLY 66,000 MILES IN IT AND HAS BEEN WELL MAINTAINED. IN THE PAST TWO YEARS I HAVE REPLACED THE FUEL PUMP, BATTERY, CATALYTIC CONVERTER, NUMEROUS VACUUM LEAKS ECT...BUT A TRANSMISSION???? VOLKSWAGEN NEEDS TO ISSUE A RECALL AS THIS IS WAY TO COMMON!! PLEASE HELP! *TR
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
SEATS ARE GETTING EXCESSIVELY HOT AND STARTING TO BURN THROUGH THE VISION AND FABRIC. SMOKE IN COMPARTMENT.
I TURNED ON THE DRIVER SIDE SEAT HEATER AND IT CAUGHT FIRE BURNING A HOLE IN THE SEAT AND BURNING ME. I WAS DRIVING AT THE TIME IN THE CITY. I PORED WATER ALL OVER ME AND THE SEAT AND TURNED THE HEATER OFF.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
OVER THE PAST FEW DAYS IT HAS BEEN RAINING HEAVILY & ALTHOUGH IT HAS HAPPENED TO ME ONCE BEFORE THIS TIME IS WHAT WORSE. MY CAR IS LEAKING FROM SOMEWHERE & ITS COMING ON THE INSIDE. MY CARPETS ARE CONSTANTLY WET, MY AIRBAGS ALONGSIDE WINDSHIELD LEAK, AND THE HANDLE WHERE YOU OPEN THE HOOD OF THE CAR IS LITERALLY A STREAM OF WATER ENTERING THE CAR DURING HEAVY RAINFALL. THE AIRBAG LIGHT HAS COME ON AND THE CHECK ENGINE. I WAS MORE CONCERNED WITH THE CHECK ENGINE LIGHT SO I WENT AND GOT IT CHECKED. THE CODE CAME UP AS U0155 - WHICH REFERS TO (LOST COMMUNICATION WITH INSTRUMENT PANEL CLUSTER (IPC) CONTROL MODULE) MEANING MY ENTIRE DASHBOARD NEEDS TO BE REPLACED BECAUSE OF THIS LEAKING ! I HAVE TAKEN MY CAR ON MULTIPLE OCCASIONS TO VW DEALERSHIP FOR SERVICING (NEVER FOR THIS PROBLEM) AND THEY NEVER ONCE TOLD ME ANYTHING ABOUT CLEANING THE SUNROOF DRAINS EVERY TWO YEARS AS MAINTENANCE, IT IS VISIBLE TO THE NAKED EYE THAT MY SUNROOF IS MESSED UP BECAUSE WHEN I PURCHASED IT THE LINING ON THE CAR AROUND THE SUNROOF IS DROOPING AND I CANNOT OPEN THE SUNROOF BECAUSE OF THIS. I NEVER THOUGHT OF IT AS A BIG DEAL BECAUSE I DON'T USE A SUNROOF BUT HOW WAS I SUPPOSED TO KNOW THERE WAS A LEAK WITHOUT ANYONE TELLING ME THAT WAS EVEN POSSIBLE. I LOOKED UP THIS PROBLEM ONLINE, THAT'S HOW I KNOW WHAT'S WRONG WITH MY CAR. I REFUSE TO GET IT "DIAGNOSED" AND SPEND OVER 200$ ON JUST A DIAGNOSIS WHEN I ALREADY KNOW WHAT THE PROBLEM IS AND THEY'LL END UP CHARGING WAY MORE TO ACTUALLY FIX THE PROBLEM. THIS IS MY FIRST CAR AND I DON'T KNOW MUCH OF ANYTHING ABOUT CARS EXCEPT KEEPING UP WITH OIL AND FILTER CHANGES, FUEL INJECTORS, AND CHANGING MY TIRES WHEN THE TREAD IS GETTING LOW. I HAVE DONE ALL OF THAT AT EACH CHECKPOINT SINCE I PURCHASED AT 63,000 MILES. THERE IS SO MUCH CONDENSATION INSIDE I CAN BARELY SEE OUT MY WINDOWS, I HAVE SIT FOR AT LEAST A HALF HOUR CAR ON TO BE ABLE TO SEE & DRIVE.
I WAS DRIVING MY CHILDREN TO SCHOOL IN THE MORNING. THEY WERE DOING CONSTRUCTION ON THE ROADS AROUND MY HOUSE AND ALL THE SEWER CAPS WERE EXPOSED. THEY ARE RE-PAVING ALL THE STREETS. I BARELY CLIPPED ONE AND MY DRIVER SIDE "SIDE" AIRBAGS (HEADLINER AIR BAGS AND THE DRIVER SEAT SIDE AIRBAGS) DEPLOYED FOR NO REASON. THERE WAS NO COLLISION, NO IMPACT. I BARELY CLIPPED THE SEWER CAP AND I'M NOT EVEN POSITIVE THE AIRBAG DEPLOYMENT OCCURRED AT THE SAME TIME. VWOA IS CURRENTLY INVESTIGATING BUT AFTER READING ABOUT AIR BAG DEPLOYMENTS FOR SOME TIME NOW, I CAN'T IMAGING THAT RUNNING OVER A SEWER COVER AT 15 MPH AND BARELY CLIPPING IT WOULD BE ENOUGH TO DEPLOY THE SIDE AIR BAGS. LUCKILY I WAS ABLE TO STOP THE CAR AND GET IT TO SIDE OF THE ROAD WITHOUT INJURING MYSELF OR ANYONE ELSE. IT WAS A VERY SCARY SITUATION. STILL WAITING TO HEAR THE OUTCOME FROM VW. *TR
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
A4 VW BEW TDI BRAKE BOOSTER VACUUM HOSE updated part# 1J0 612 041 FD VW part numbers 1J0 612 041 N and 1J0 612 041 FD. These hose are known for cracking at the plastic tube causing low vacuum; poor / inconsistant braking performance. This could lead to crashes, injuries, and loss of life. These hoses were recalled in the UK, but not in USA for unknown reasons. Vaico is the oem supplier of these hoses, and were most likely fitted to all bew TDI m/t mk4 VW vehicles sold world wide.
I PURCHASED MY CAR BACK IN OCTOBER 2013. WHEN I PURCHASED MY CAR, THE MECHANIC SAID THAT HE REPLACED THE ABS SYSTEM. THE LIGHTS WERE NOT ON WHEN I BOUGHT IT. A FEW MONTHS LATER, OUT OF THE BLUE IN ABOUT APRIL 2014, I WAS TURNING MY CAR ON AND THE ENGINE LIGHT, THE ABS LIGHT AND THE BRAKE LIGHT ALL CAME ON MOMENTARILY AFTER TURNING MY ENGINE ON AS I WAS STILL IN PARK. MY CAR HAD CLOSE TO 100,000 MILES ON IT. THE PROBLEM WENT AWAY AND SHORTLY CAME BACK A WEEK LATER. EVER SINCE, IT HAS BEEN ON. EVERY ONCE IN A WHILE, ALL OF THE LIGHTS WOULD GO OFF. LUCKILY THE LIGHTS ALL WENT OFF FOR A FEW DAYS AROUND MY INSPECTION TIME FOR THE 2014 YEAR AND MY CAR PASSED. NOT EVEN THREE DAYS LATER THEY ALL CAME BACK ON. THIS TIME OCTOBER 2015 INSPECTION IS COMING UP AND MY LIGHTS ARE ALL ON. SINCE THE ENGINE LIGHT IS ON, I CANNOT PASS INSPECTION. THE CODE READER SAYS IT IS A MISCOMMUNICATION ERROR, OR A U0121 ERROR. I HAVE DONE A LOT OF INVESTIGATION AND CLEANING UP THE MODULE AND THE CONTACTS, CLEARED THE CODES, AND MY PROBLEM IS STILL THERE.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
OVER THE PAST FEW DAYS IT HAS BEEN RAINING HEAVILY & ALTHOUGH IT HAS HAPPENED TO ME ONCE BEFORE THIS TIME IS WHAT WORSE. MY CAR IS LEAKING FROM SOMEWHERE & ITS COMING ON THE INSIDE. MY CARPETS ARE CONSTANTLY WET, MY AIRBAGS ALONGSIDE WINDSHIELD LEAK, AND THE HANDLE WHERE YOU OPEN THE HOOD OF THE CAR IS LITERALLY A STREAM OF WATER ENTERING THE CAR DURING HEAVY RAINFALL. THE AIRBAG LIGHT HAS COME ON AND THE CHECK ENGINE. I WAS MORE CONCERNED WITH THE CHECK ENGINE LIGHT SO I WENT AND GOT IT CHECKED. THE CODE CAME UP AS U0155 - WHICH REFERS TO (LOST COMMUNICATION WITH INSTRUMENT PANEL CLUSTER (IPC) CONTROL MODULE) MEANING MY ENTIRE DASHBOARD NEEDS TO BE REPLACED BECAUSE OF THIS LEAKING ! I HAVE TAKEN MY CAR ON MULTIPLE OCCASIONS TO VW DEALERSHIP FOR SERVICING (NEVER FOR THIS PROBLEM) AND THEY NEVER ONCE TOLD ME ANYTHING ABOUT CLEANING THE SUNROOF DRAINS EVERY TWO YEARS AS MAINTENANCE, IT IS VISIBLE TO THE NAKED EYE THAT MY SUNROOF IS MESSED UP BECAUSE WHEN I PURCHASED IT THE LINING ON THE CAR AROUND THE SUNROOF IS DROOPING AND I CANNOT OPEN THE SUNROOF BECAUSE OF THIS. I NEVER THOUGHT OF IT AS A BIG DEAL BECAUSE I DON'T USE A SUNROOF BUT HOW WAS I SUPPOSED TO KNOW THERE WAS A LEAK WITHOUT ANYONE TELLING ME THAT WAS EVEN POSSIBLE. I LOOKED UP THIS PROBLEM ONLINE, THAT'S HOW I KNOW WHAT'S WRONG WITH MY CAR. I REFUSE TO GET IT "DIAGNOSED" AND SPEND OVER 200$ ON JUST A DIAGNOSIS WHEN I ALREADY KNOW WHAT THE PROBLEM IS AND THEY'LL END UP CHARGING WAY MORE TO ACTUALLY FIX THE PROBLEM. THIS IS MY FIRST CAR AND I DON'T KNOW MUCH OF ANYTHING ABOUT CARS EXCEPT KEEPING UP WITH OIL AND FILTER CHANGES, FUEL INJECTORS, AND CHANGING MY TIRES WHEN THE TREAD IS GETTING LOW. I HAVE DONE ALL OF THAT AT EACH CHECKPOINT SINCE I PURCHASED AT 63,000 MILES. THERE IS SO MUCH CONDENSATION INSIDE I CAN BARELY SEE OUT MY WINDOWS, I HAVE SIT FOR AT LEAST A HALF HOUR CAR ON TO BE ABLE TO SEE & DRIVE.
LAST YEAR I WAS DRIVING HOME FROM SCHOOL ONE NIGHT IT WAS COLD OUT SO I TURNED ON MY HEATED SEAT. MY SEAT STARTED TO GET VERY HOT IN AN ISOLATED AREA SO I TURNED IT REMEMBERING THE RECALL I RECEIVED IN THE MAIL. THE RECALL STATED THAT THE HEATING ELEMENT IN THE SEAT COULD BE FAULTY AND THE SEAT COULD CATCH FIRE. I CALLED MY DEALERSHIP AND THEY EXPRESSED TO ME THAT THE RECALL WAS EXPIRED! WHAT HOW COULD SOME THING THAT COULD CAUSE INJURY HAVE AN EXPIRATION DATE? WELL AFTER THAT I NO LONGER USED THE SEAT BUT ONE DAY MY SON WHO WANTED THE CAR TO BE WARM FOR HIS MOTHER STARTED IT AND TURNED ON BOTH HEATED SEATS BY THE TIME I WENT OUT TO THE CAR IT WAS FILLED WITH SMOKE AND A HOLE BURNED THROUGH MY SEAT. ANOTHER ISSUE I HAVE IS I GOT A RECALL ON MY SUN ROOF SAYING IT CAUSES THE DRIVERS SIDE BACK AND FRONT FLOOR TO FLOOD. WHEN IT DID I TOOK IT IN TO MY DEALER THEY "FIXED IT", WELL LAST WEEK IT POURED TERRIBLE THE NEXT DAY I WENT OUT TO MY VEHICLE TO FIND 4 INCHES OF WATER ON THE FLOOR OF MY DRIVERS SIDE BACK SEAT. TODAY 09/18/2012 I TOOK IT IN TO MY DEALER TO BE REPAIRED AND THEY WANTED TO CHARGE ME $100 FOR DIAGNOSTIC FEE. THIS IS OUTRAGEOUS I HAVE A CHILD AND TO HAVE WATER SIT IN BETWEEN THE METAL OF THE CAR FLOOR AND THE CARPET I AM DISGUSTED!!! IT SMELLS SO BAD I HAD TO SPRINKLE BAKING SODA ON THE FLOOR TO KEEP THE SMELL AT BAY. THE WATER IS STILL SQUISHING BETWEEN THE CARPET AND THE METAL AND IT IS SUPPOSED TO STORM AGAIN TODAY!!! I AM COMPLETELY FED UP WITH VOLKSWAGEN! *TR
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
MY CAR IS CURRENTLY STAGED AT MY HOME IT'S STILL DRIVABLE BUT I DON'T KNOW GOR HOW LONG! I RECENTLY BOUGHT THIS CAR FROM A DEALER IN CALIFORNIA ABOUT 3 MONTHS AGO, NOW ALL OF A SUDDEN I'M HAVING ISSUES WITH MY TRANSMISSION I CAUGHT THE ISSUE FAST AND TOOK IT TO A MULTISTATE TRANSMISSION SHOP AND THEY TOLD ME THEY WOULD HAVE TO REBUILD MY TRANSMISSION WITH THE AMOUNT OF MONEY I ALREADY SPENT ON FIXING UP THIS CAR I AM EXTREMELY UPSET, I CANNOT AFFORD SUCH A INSANE AMOUNT EVERYTHING WITH THE CAR BESIDES THAT IS PERFECT THOUGH.
INSTRUMENT CLUSTER STOPPED WORKING. VEHICLE MILEAGE, AND SPEEDOMETER DO NOT WORK AT ALL. MILEAGE WHEN OCCURRED 48,800. EVERY SPEED SENSOR WAS REPLACED WITH NO CHANGE. I HAVE NO WAY OF KNOWING HOW FAST I AM GOING, OR HOW MANY MILES ARE ON MY CAR WITHOUT TRACKING THEM MYSELF. THIS IS A COMMON PROBLEM WITH MULTIPLE VW'S AND AUDI'S WITH NO APPARENT SOLUTION. I HAVE SPENT HUNDREDS OF DOLLARS TRYING TO FIX THIS PROBLEM AND STILL AM WITHOUT A SPEEDOMETER AND ODOMETER.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE INTERIOR OF MY 2004 VW JETTA EMITS A VERY STRONG "CRAYON LIKE" ODOR. BREATHING THIS ODOR FOR A LONG PERIOD OF TIME MAKES MY THROAT HURT AND CAUSES DISCOMFORT WHEN I INHALE. I WORRY THAT REPEATEDLY INHALING WHATEVER CHEMICAL CAUSES THIS WILL CAUSE PERMANENT RESPIRATORY DAMAGE. *TR
LAST YEAR I WAS DRIVING HOME FROM SCHOOL ONE NIGHT IT WAS COLD OUT SO I TURNED ON MY HEATED SEAT. MY SEAT STARTED TO GET VERY HOT IN AN ISOLATED AREA SO I TURNED IT REMEMBERING THE RECALL I RECEIVED IN THE MAIL. THE RECALL STATED THAT THE HEATING ELEMENT IN THE SEAT COULD BE FAULTY AND THE SEAT COULD CATCH FIRE. I CALLED MY DEALERSHIP AND THEY EXPRESSED TO ME THAT THE RECALL WAS EXPIRED! WHAT HOW COULD SOME THING THAT COULD CAUSE INJURY HAVE AN EXPIRATION DATE? WELL AFTER THAT I NO LONGER USED THE SEAT BUT ONE DAY MY SON WHO WANTED THE CAR TO BE WARM FOR HIS MOTHER STARTED IT AND TURNED ON BOTH HEATED SEATS BY THE TIME I WENT OUT TO THE CAR IT WAS FILLED WITH SMOKE AND A HOLE BURNED THROUGH MY SEAT. ANOTHER ISSUE I HAVE IS I GOT A RECALL ON MY SUN ROOF SAYING IT CAUSES THE DRIVERS SIDE BACK AND FRONT FLOOR TO FLOOD. WHEN IT DID I TOOK IT IN TO MY DEALER THEY "FIXED IT", WELL LAST WEEK IT POURED TERRIBLE THE NEXT DAY I WENT OUT TO MY VEHICLE TO FIND 4 INCHES OF WATER ON THE FLOOR OF MY DRIVERS SIDE BACK SEAT. TODAY 09/18/2012 I TOOK IT IN TO MY DEALER TO BE REPAIRED AND THEY WANTED TO CHARGE ME $100 FOR DIAGNOSTIC FEE. THIS IS OUTRAGEOUS I HAVE A CHILD AND TO HAVE WATER SIT IN BETWEEN THE METAL OF THE CAR FLOOR AND THE CARPET I AM DISGUSTED!!! IT SMELLS SO BAD I HAD TO SPRINKLE BAKING SODA ON THE FLOOR TO KEEP THE SMELL AT BAY. THE WATER IS STILL SQUISHING BETWEEN THE CARPET AND THE METAL AND IT IS SUPPOSED TO STORM AGAIN TODAY!!! I AM COMPLETELY FED UP WITH VOLKSWAGEN! *TR
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING 35 MPH, FUMES OF SMOKE APPEARED FROM THE FRONT PASSENGER SEAT. THE CONTACT MENTIONED THAT THERE WAS A BURNT HOLE IN THE PASSENGER SEAT AS A RESULT OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEATING ELEMENT FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS UNABLE TO GIVE THE SPECIFIC NAME OF THE PART. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HEATED SEAT FUNCTION ON THE DRIVER SIDE BURNED THROUGH THE SEAT ON THE CONTACT'S RIGHT LEG. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE VEHICLE WAS TO BE TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
I WAS DRIVING MY VW JETTA 2004 TDI ON A HIGHWAY, I WAS USING MY HIGH BEAM AND LOW BEAM HEADLIGHTS TO YIELD TO INCOMING TRAFFIC WHEN ALL OF A SADDEN MY HEADLIGHTS WENT OFF, I HAD TO STOP IT WAS VERY DARK AND DANGEROUS ROAD, I MOVED AND WIGGLE THE LEVER TO SEE IF I COULD MAKE IT COME ON AGAIN, EVENTUALLY IT DID, IT DID THAT ABOUT 4 TIMES,EVERY TIME IT SCARED THE ... OUT OF ME COULD NOT SEE ROAD. TOOK IT TO A MECHANIC, REPLACED THE TURN SIGNAL HIGH BEAM LOW BEAM AND CRUSE CONTROL LEVER, ITS ALL IN ONE LEVER. I LOOKED ON LINE TO SEE IF SOMEONE ELSE HAVE THE SAME PROBLEM AND IT SEEMS THAT IS A COMMON PROBLEM WITH THIS VEHICLE.
HEADLIGHTS DIMMING- TO POINT WHERE YOU CAN NOT TELL THEY ARE ON. ENGINE LIGHT COMES ON DESPITE ALL DIAGNOSTICS STATING ALL IS OK WITH CAR. PERIODICALLY FAILS TO START-DESPITE DIAGNOSTICS THAT STATE STARTER, BATTERY, DRAIN ALTENATOR ALL GOOD AND FUNCTIONING PROPERLY. CAR JUMPS EASILY WITH "BOOST". *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
DRIVER'S SIDE SEATBELT LATCH BROKEN. TRIED TO BUCKLE SEAT BELT AND A PART IN SEATBELT LATCH MECHANISM BROKE OFF INSIDE. SEATBELT WILL NOT LATCH. *TR
1. SEAT BELT BECOMES DIFFICULT TO PULL AND LOCK. THEN FAILS. 2. BACK SEAT, CENTER POSITION SEAT, BELT TENSIONER UNIT FAILS, CANNOT PULL AND FASTEN SEAT BELT. 3. REMOVE SEAT, REPLACE BELT TENSIONER UNIT. OLD PART AVAILABLE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
LOOSE STEERING CHANCE OF LOSS OF CONTROL DUE TO INCORRECT TIE ROD END FROM KIT SPECIFIC TO VEHICLE. RESULTING IN RUINED TIRES AND ALIGNMENT. HTTPS://WWW.AUTOPARTSWAREHOUSE.COM/SKU/VOLKSWAGEN/JETTA/REPLACEMENT/CONTROL_ARM_KIT/2004/TDI/4_CYL_1-DOT-9L/REPV281502.HTML . THE KIT I BELIEVE HAS A TIE ROD END MEANT FOR A PREIOUS GENERATION VOLKSWAGON AS IT IS SMALLER IN DIAMETER AND CANNOT TAPER LOCK. IT TOOK ABOUT A MONTH OF DRIVING FOR IT TO LOOSEN UP. THE PHYSICAL PROBLEM IS THE OUTER TIR ROD BUT THE INNER TIE ROD IS OF A SMALLER DIAMETER AND ADJUSTMENTS WERE MADE INSTALLING SO THE DUST BOOT WOULD PROPERLY SEAL BUT IT WAS MECHANICALLY COMPATABLE.
2004 VW JETTA GLS TDI OPERATING AT 75MPH ON INTERSTATE ON CRUISE CONTROL WHEN THE ENGINE SHUTOFF COMPLETELY. THE VEHICLE STILL HAD ELECTRICAL POWER AND ENGINE WOULD CRANK BUT WOULD NOT START. I ROLLED THE VEHICLE OFF TO THE SIDE OF THE ROAD AND ATTEMPTED TO RE-START THE ENGINE AND IT FINALLY CRANKED AND DROVE VEHICLE APPROXIMATELY 500 MILES BEFORE EXPERIENCING SIMILAR ISSUE. SINCE THAT TIME VEHICLE HAS HAD SAME ISSUE OVER 10 TIMES. DEALER HAS INSPECTED VEHICLE THREE TIMES AND HAS NOT DISCOVERED ISSUE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
INTERMITTENTLY ABS LIGHT COMES ON AND STAYS ON - AT TIMES FOR MINUTES, OTHER TIMES HOURS, EVEN DAYS; THEN GOES OFF. AT TIMES IT GOES OFF WITH INTERVENTION AS DESCRIBED BELOW; OTHER TIMES BY ITSELF. AT TIMES THE ABS LIGHT TURNS ON JUST PRIOR TO BRAKING AT LOW SPEEDS/COASTING; OTHER TIMES IMMEDIATELY AFTER BRAKING, SOMETIMES ALONG WITH A NOISE AND BRAKE PEDAL SINKS SLIGHTLY UNDER MY FOOT PRIOR TO BRAKE BEING APPLIED. OTHER TIMES THE LIGHT COMES ON WHILE DRIVING ON THE EXPRESSWAY OR CITY STREETS. SINCE 12/2006 HAVE TAKEN TO DEALER NUMEROUS OCCASIONS AND 2 OTHER REPAIR FACILITIES WITH ABS LIGHT ON, DIAGNOSTICS ALWAYS SHOW CODE 00283, LEFT FRONT SPEED SENSOR MALFUNCTION, AND SENSOR REPLACED NUMEROUS TIMES. ABS CONTROL MODULE REPLACED 6/2009 AT SUGGESTION OF DEALER (REQUESTED OLD PART AND IN MY POSSESSION) TO REMEDY PROBLEM, BUT ABS LIGHT HAS COME ON AGAIN TWICE IN 7/2009. *TR
VWOA HAD A RECALL CAMPAIGN FOR THE EGR COOLER SYSTEM ON 2004 AND 2005 VW TDI'S. SUBSEQUENT TO THE RECALL CAMPAIGN, THE LOWER EGR FLEX PIPE IS KNOWN TO CRACK ON NUMEROUS VEHICLES IN WHICH THE RECALL CAMPAIGN WAS PERFORMED. WHEN THE EGR PIPE CRACKS, DIESEL EXHAUST IS SUCKED INTO THE CABIN WHEN THE HEATER FAN IS OPERATED CAUSING DISCOMFORT AND LIGHT HEADED FOR THE DRIVER AND OCCUPANTS. VWOA HAS REFUSED TO ADDRESS THE PROBLEM AND OFFERS NO SOLUTION TO THE VEHICLE OWNER OR A FIX. NOT ONLY IS IT AN EXPENSIVE REPAIR, BUT IT CAN ALSO BE CAUSING MEDICAL PROBLEMS FOR THE DRIVER AND OCCUPANTS. MY EGR PIPE WAS CRACKED FOR 2-4 MONTHS BEFORE I REALIZED WHAT WAS HAPPENING. IT MAY HAVE BEEN CRACKED LONGER WITH OUT MY KNOWLEDGE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TRAVELING ON THE INTERSTATE APROXIMATLEY 70 MPH, THE LEFT REAR TIRE TREAD SEPARATED. THIS RESULTED IN A LOSS OF CONTROL AND THE VEHICLE IMPACTED THE GUARD RAIL. AT THIS POINT THE ENGINE AND TRANSMISSION SEPARATED FROM THE CAR AS THE CAR CONTINUED TO SPIN DOWN THE ROAD. THE CAR CAME TO A REST AFTER APPROXIMATELY 3 SPINS, AND THE ENGINE CAME TO REST ON THE OPPOSITE SIDE OF THE 3 LANE INTERSTATE.
I BOUGHT A SET OF 215/50R-17 91V ZEXIUS XI-427 ALL SEASON RADIAL TIRES ON 07/26/2010 FROM LES SCHWAB TIRES IN CALIFORNIA. ON MEMORIAL DAY 5/30/2011 I HAD A BLOWOUT ON I-215 IN LAS VEGAS NV CALLED EMERGENCY ROAD SERVICE AND THEY PUT ON SPARE. I CALLED LES SCHWAB TO TELL ABOUT INCIDENT THE NEXT DAY. I WAS TOLD IT WAS TIRE SEPARATION BY AN COMPETITOR TIRE SHOP. ON 6/11/2011 TWO WEEKS AND 282 MILES LATER I WOKE UP TO FIND I HAD A FLAT TIRE ON A DIFFERENT ZEXIUS TIRE, SO I PUT AIR IN THE TIRE AND DROVE THE CAR TO TIRE WORKS A TIRE SHOP A MILE DOWN THE ROAD. TIRE WORKS CHECKED THE TIRE FOR ANY OBJECTS IN THE TIRE BUT FOUND NONE. THEY FOUND THE SIDEWALL HAD A CRACK WHERE AIR WAS LEAKING THROUGH AND DETERMINE IT WAS TIRE SEPARATION. UPON FURTHER INSPECTION THEY FOUND CRACKS IN THE OTHER TWO ZEXIUS TIRES WHICH THE TIRE SPECIALIST SAID WAS CAUSED BY DRY ROT! I REPLACED THE ZEXIUS TIRE WITH ANOTHER SET OF TIRE'S DUE TO THE LACK OF CONFIDENCE IN THE SAFETY OF THESE TIRES. I AM IN CURRENT DISPUTE WITH LES SCHWAB TIRES FOR A REFUND FOR THE TOTAL COST OF TIRES. PARTIALLY THE DISPUTE IS WHOM WILL PAY FOR SHIPPING THE ZEXIUS TIRES BACK TO CALIFORNIA AS I LIVE IN HENDERSON,NV CURRENTLY. I NEED HELP TO SETTLE THIS DISPUTE AND EXPOSURE TO THESE FAULTY TIRES. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
I HIT A POT HOLE WITH MY 2004 VW JETTA TDI (I BOUGHT THIS CAR BRAND NEW AND IT HAS NEVER BEEN IN AN ACCIDENT). WHEN I TURNED THE CORNER I HEARD A "POPPING" SOUND. DROVE IT TO A NEARBY MECHANIC. THE CLOSET VW DEALER IS 70 MILES AWAY. THE SPRING ON THE DRIVER SIDE WAS BROKEN. THE MECHANIC SAID THAT THIS IS A MANUFACTURES DEFECT AS HE HAS NEVER SEEN A SPRING BREAK LIKE THAT. THERE WAS EROSION IN THE SPRING. I STILL HAVE THE SPRING. REPLACED AT $347. CONTACTED THE VW DEALERSHIP. THEY FIRST TRIED TO BRUSH ME OFF SAYING THEY DIDN'T SEE THE POT HOLE ETC. EVENTUALLY THEY GAVE ME THE VW HEADOFFICE PHONE #. BRUSHED OFF THERE TOO AS IT'S OUT OF WARRANTY. IT'S NOT THE WARRANTY. IT'S A FAULTY SPRING THAT WAS PLACED IN MY CAR. IT ALSO RUINED THE SHOCK. *TR
I WAS DRIVING HOME 50-55 MPH CLEAR NIGHT SMOOTH ROAD I HAD NOT NOTICED ANY SIGNS OF MY TIRE BEING LOW I HAVE VALVE CAPS THAT SHOW WHEN TIRE AIR PRESSURE IS LOW AND THEY ALL WERE GREEN THAN I HEARD A LOUD NOISE AND MY CAR PULLED TO THE LEFT I PULLED OVER AND NOTICED MY TIRE HAD COMPLETELY SEPARATED AT THE SIDEWALL LEAVING ABOUT 2-3 INCHES OF TIRE ON THE RIM AND THE REST WAS IN ONE PIECE BARLEY SITTING ON THE RIM THE TIRE WAS MADE BY NANKANG TOURSPORT 611 DOT 109N OTHER NUMBERS I FOUND ON THE TIRE WERE 517 2306 Z2C, N-2570-3L XR611 RADIAL 195/65 R15 9IH M+S TUBELESS WHEN THE TIRE BLEW OUT AND THE TIRE SEPARATED IT TORE MY ABS SENSOR WIRE AND IM NOT SURE WHAT OTHER DAMAGE MY ALIGNMENT IS NOW OFF AS WELL. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
VEHICLE EXPERIENCES SOMEWHAT FREQUENT ROUGH OR HARD SHIFTS BETWEEN GEARS, AND REVERSE GEAR HAS SUDDENLY STOPPED WORKING MOST OF THE TIME - WILL NOT ENGAGE REVERSE, BUT INSTEAD ACTS AS IF CAR IS IN NEUTRAL (MAKES A SLIGHT ELECTRONIC SOUND WHEN SHIFTED). RENDERS CAR HIGHLY UNSAFE TO DRIVE WITHOUT THE ABILITY TO DRIVE IN REVERSE. CAR HAS ONLY 83,000 MILES, AND THIS IS CONSIDERED A "SEALED" TRANSMISSION BY VOLKSWAGEN; ONLY MAINTENANCE REQUIRED TO THIS POINT IS CHECKING FOR LEAKS (PER MULTIPLE DEALERS AND OWNER'S MANUAL). VERY SIMILAR TO PROBLEMS EXPERIENCED IN MANY OTHER AUTOMATICS W/ THE TIPTRONIC FEATURE IN VOLKSWAGEN (SEE NEW BEETLES OF SIMILAR MODEL YEARS, WHERE VW ISSUED AN EXTENDED WARRANTY FOR THE VALVE BODY). HAVE BEEN TOLD BY NUMEROUS VW-COMPETENT TECHS THAT THE MOST LIKELY CULPRIT IS THE TRANSMISSION VALVE BODY, AND THAT VW AUTOMATICS ARE WIDELY KNOWN FOR HAVING THESE PROBLEMS. *TT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .