2007 Volkswagen Jetta Interior & seats Problems

THE VEHICLE WAS IN MOTION WITH THE SEAT HEATER ON. I NOTICED A BURNING SMELL AND THEN A BURNING SENSATION. BY THE TIME I WAS ABLE TO SAFELY PULL OVER, THERE WAS A HOLE IN THE RIGHT SIDE OF THE DRIVER'S SEAT COVER, EXPOSING THE WIRING AND FOAM. MY COAT AND CLOTHING WERE BURNED, AS WELL AS MY BACK. THERE IS ALSO EVIDENCE OF OVERHEATING/BURNING IN ADDITIONAL LOCATIONS OF THE SEAT COVER, BUT IT ONLY BURNED THROUGH IN ONE LOCATION. I TURNED OFF THE SEAT HEATER AND DROVE TO THE DEALERSHIP WHERE I WAS INSTRUCTED TO DISCONTINUE USE OF THE SEAT HEATER. THIS OCCURRED ON 3/8/19 WITH LESS THAN 95K MILES ON THE CAR.

NHTSA ID

11354448

Incident

Mar 8, 2019

Mileage

95,000 mi

WHILE DRIVING AROUND, DOING SOME SHOPPING, I HAD THE THE SEAT WARMER TURNED ON LEVEL 3-4 ON THE DRIVER SEAT AND BY THE TIME I GOT HOME I STARTED SMELLING SMOKE IN THE CAR AND NOTICED THAT MY SEAT BURNED ALL THE WAY THROUGH MY JACKET. I WENT TO THE VOLKSWAGEN DEALERSHIP AND QUOTED ME OVER $1000 TO REPLACE MY SEAT. I CANNOT USE MY SEAT WARMER ANYMORE, IT'S A FIRE HAZARD. IS THERE ANYTHING I CAN DO? ANY RECALL ON THIS ISSUE?

NHTSA ID

11173502

Incident

Nov 23, 2018

Mileage

120,000 mi

I WAS DRIVING TO WORK AND I FELT SOMETHING HOT ON MY BACK AND A BURNING SMELL. I PULLED OVER TO LOOK AND I HAD TWO BURN MARKS IN MY SEAT WITH A BIG BROWN BURN MARK DOWN THE SIDE ALONG WITH IT BURNING MY CLOTHES. I IMMEDIATELY TURNED THE SEAT WARMER OFF.

NHTSA ID

10969628

Incident

Mar 30, 2017

Mileage

168,000 mi

ON SEPTEMBER 21, 2015, AT APPROXIMATELY 8:00 AM IN THE MORNING, MY SEAT WARMERS HAD BURNT OUT. I WAS ON MY WAY TO WORK; IT WAS A CHILLY MORNING SO I TURNED THE SEAT WARMER ON TO 4. THE HIGHEST IT GOES UP TO IS 5. SOON AFTER, I FELT IT WAS A BIT TOO HOT. WHEN I LOOKED DOWN, I SAW SMOKE! I COULD NOT STOP ANYWHERE SO I IMMEDIATELY TURNED OFF THE SEAT WARMER. I REMAINED CALM UNTIL I ARRIVED TO A STOP LIGHT. WHEN I LOOKED BEHIND ME I NOTICED 3 HOLES IN MY SEAT. TWO LITTLE ONES AND ONE BIG ONE. YOU CAN SEE THE BURNT WIRES. I WAS SO ANGRY BY THE TIME I GOT TO WORK. I DROVE OVER TO VW NEMER IN LATHAM, NY TO HAVE THEM CHECK IT OUT AND MAKE SURE THERE WAS NO ENGINE PROBLEM. THE SERVICE REP. WAS NOT SYMPATHETIC AND NOT VERY POLITE. HE KEPT SAYING I SHOULD HAVE CALLED AND I SHOULD HAVE MADE AN APPOINTMENT. I TOLD HIM I WAS GOING TO STAY THERE AND WAIT TO FIND OUT THE RESULTS. HE CAME BACK TO TELL ME THAT THE SEAT WARMER BURNT OUT AND THAT WAS ALL. HE ALSO TRIED TO GET ME TO FIX MY BRAKES (I DID NOT COME IN FOR BRAKES). HE TOLD ME I WOULD NEED NEW WIRING AND SEAT COVERS (LEATHER) TO FIX IT. I HAD AN EXTENDED WARRANTY AND HAD TO PAY A $100 DEDUCTIBLE. I AM NOT PAYING THAT DEDUCTIBLE. HOWEVER, IT DOES NOT MATTER, BECAUSE FOR SOME REASON MY WARRANTY EXPIRED, BUT MY CAR HAS NOT REACHED 100,000 MILES YET... I HAVE WRITTEN A COMPLAINT TO VW DEMANDING SOME TYPE OF RESOLUTION. THEY NEED TO CHECK THEIR CARS VERY THOROUGHLY. I READ THAT THERE WAS ANOTHER SEAT WARMER INCIDENT THAT HAPPENED IN CANADA AND VW DID NOT TAKE RESPONSIBILITY FOR IT. I AM AFRAID TO TURN ON ANY HEATING SYSTEM IN THE CAR NOW, BECAUSE IT TOO MIGHT FAIL AND SHOCK ME. I HAVE PICTURES TO SHOW MY TORN SEATS. I CAN SEND THEM IF NEEDED.

NHTSA ID

10777857

Incident

Sep 21, 2015

Mileage

81,500 mi

THE DOOR LOCK DOESN'T WORK. IT DOES NOT LOCK ALL THE DOORS WHICH CAN LEAD TO A FATALITY IF MY LITTLE CHILDREN OPEN THE DOOR BY ACCIDENT. FOR WHAT I SEEN THIS IS A MANUFACTURE DEFECT IN ALL THESE VEHICLES. *TR

NHTSA ID

10567680

Incident

Dec 1, 2013

Mileage

90,000 mi

MY BACK PASSENGER DOOR DOESN'T LOCK, THE DOOR LATCH IS OUT. THE DIAGNOSTIC REPORT STATES THAT EVENTUALLY MY DRIVERS DOOR LATCH IS GOING TO GO OUT AS WELL. TWO CAR DOORS DO NOT LOCK LEAVING MY CAR AVAILABLE FOR POSSIBLE BREAK INS. CURRENTLY CAN'T LEAVE VALUABLE THINGS IN MY CAR SINCE IT WONT LOCK. CAR DOORS HAVE BEEN ACTING UP, LEAVING CERTAIN DOORS TO OPEN AND OTHERS NOT. MY PASSENGER FRONT DOOR WONT OPEN, AND CURRENTLY ONLY THE DRIVERS DOOR OPENS, THIS ELECTRICAL ISSUE CHANGES OFTEN AND CERTAIN DOORS WILL LOCK AND THE NEXT DAY IT CHANGES AGAIN. CALLED MANUFACTURE INFORMED ME NOTHING THEY CAN DO FOR ME. CALLED MY DEALERSHIP THEY TOLD ME THE SAME THING. CAR CURRENTLY ISN'T UNDER WARRANTY, BOUGHT IT WITHOUT A WARRANTY. STILL MAKING PAYMENTS AND NOT HAVING A CAR THAT WILL LOCK AND LET ME IN, IS AN ISSUE. *TR

NHTSA ID

10566837

Incident

Feb 21, 2014

Mileage

75,730 mi

A LIGHT CAME ON THE DASHBOARD WITH THE ICON OF THE AIRBAG. I LOOKED IT UP AND FOUND THAT IT WAS A WARNING LIGHT TELLING ME THAT THE SENSORS IN THE SEAT THAT DETECT SOMEONE SITTING IN THE SEAT WERE FAULTY AND COULD RESULT IN AIRBAGS NOT DEPLOYING IN THE EVENT OF AN IMPACT. OTHER OWNERS OF VW JETTAS FROM 2007 AND YEARS BEFORE AND AFTER HAVE EXPERIENCED THIS. THERE HAS BEEN NO RECALL ALTHOUGH MANY OWNERS, INCLUDING MYSELF, THINK THERE SHOULD BE. *TR

NHTSA ID

10549500

Incident

Oct 1, 2011

Mileage

68,000 mi

REAR PASSENGER SIDE DOOR LOCK FAILS TO ENGAGE. *TR

NHTSA ID

10482325

Incident

Oct 26, 2012

Mileage

80,000 mi

2007 WOLFSBURG EDITION JETTA: EXPERIENCING ISSUES LATCHES/LOCKS/LINKAGES/ FIRST WITH ONE DOOR LOCK (REAR LEFT) AROUND SEP 2011. THEN 2ND DOOR (REAR ) WARRANTY ALREADY PASSED, THE DEALER TOLD ME THAT THE LOCKS CAN GO BAD AND NEED TO BE REPLACED, COSTING $250/$200 EACH PLUS LABOR $100 HR./3 HRS OR $300!! FOR GRAND TTL ALMOST $800! REPLACEMENT. NOW I ALREADY HAVING PROBLEM WITH DRIVER DOOR!! THIS SEEMS EXCESSIVE SPECIALLY VW SHOULD ADDRESS THIS QUALITY ISSUE WITH THEIR SUPPLIER NOW AND HAVE THEM FIXED AT NO COST. THIS IS A SAFETY ISSUE DRIVE FOR WORK AROUND SOME NOT NICE NEIGHBORHOODS, CAR CAN'T BE LOCK. I HAVE 2 KIDS AND AFRAID DOOR CAN OPEN SO EASILY. I HOPE SOMETHING IS DONE BEFORE WE HEAR REALLY BAD NEWS. THIS IS A SERIOUS ISSUE AS THE LOCKS SERVE AS THE FIRST LINE OF DEFENSE IN ANTI-THEFT. I SEARCHING ONLINE AND SEE OTHERS WITH SIMILAR ISSUES, I DECIDED TO REPORT, I STILL HAVE ISSUES WITH LOCK. HOPE PEOPLE READS AND REPORT THE ISSUE. I HAVE BOUGHT 2 OTHER VW IS PAST AND NEVER HAD THIS PROBLEM. I DON'T THINK WILL BUY A FOURTH VW. *TR

NHTSA ID

10479836

Incident

Sep 2, 2011

POWER DOOR LOCK SYSTEM FAILURE. CAN NOT LOCK ENTIRE DOORS. KEY GOT STUCK AND COULD NOT REMOVE KEY FROM IGNITION. HAD TO CALL A TOW-TRUCK, PAY ($350) AND HAVE TAKEN TO DEALER. DEALER RECOMMENDED REPLACING ENTIRE POWER DOOR SYSTEMS. COST ME ABOUT $450...WENT AHEAD AND APPROVED REPLACEMENT. $350 + $450 = $800. POWER LOCK FAILED AGAIN...SEP-OCT 2012. DEALER AGAIN RECOMMENDS REPLACING ENTIRE POWER LOCK SYSTEM. WHAT???? NO RECALL HAS BE IMPLEMENTED OR SET.... *TR

NHTSA ID

10479547

Incident

Jul 6, 2010

Mileage

65,000 mi

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE DRIVER SIDE SEAT BEGAN MOVING BACKWARD ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED HER THAT THEY REPLACED A SENSOR TO CORRECT THE FAILURE. THE CONTACT WAS UNAWARE OF THE EXACT SENSOR THAT WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGE WAS 91,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10472969

Incident

Aug 25, 2012

Mileage

91,000 mi

THE ELECTRIC DOOR LOCKS ON MY 2007 JETTA FAILED TO LOCK OR UNLOCK USING THE ELECTRIC LOCK BUTTONS IN THE DOORS OR BY USING THE REMOTE. ONLY THE DRIVER'S SIDE REAR DOOR RESPONDS TO ANY LOCK ACTION. THE DRIVER'S DOOR ONLY LOCKS AND UNLOCKS WITH THE KEY IN THE LOCK. THIS WAS NOT DUE TO DEAD BATTERIES IN THE REMOTE CONTROL. THIS IS A COMMONLY REPORTED PROBLEM (AS OBSERVED BY ONLINE REPORTS BY OTHER OWNERS) AND COULD LEAD TO SAFETY CONCERNS IF A PERSON IS UNABLE TO UNLOCK A DOOR TO EXIT THE VEHICLE, OR PERSONAL PROPERTY CONCERNS IF A PERSON CANNOT LOCK THEIR DOOR. *TR

NHTSA ID

10469351

Incident

Feb 1, 2012

Mileage

61,000 mi

ONCE THE VEHICLE IS PARKED, I CAN'T REMOTELY NOR MANUALLY LOCK THE REAR DRIVER SIDE DOOR. BASICALLY, THREE DOORS WILL LOCK, BUT THE REAR DRIVER SIDE DOOR REMAINS UNSECURE. THE ALARM DOESN'T AUDIBLE, BUT DOES ACTIVATE. THIS PROBLEM HAPPENED MANY HUNDREDS OF MILES AGO, INTERMITTENTLY BUT HAS COME TO A POINT WERE I CAN'T SECURE MY VEHICLE IS NOT 100 % SECURED. *TR

NHTSA ID

10467721

Incident

Jul 23, 2012

Mileage

80,000 mi

WHILE DRIVING THE CAR I SMELLED SOMETHING BURNING. I DID NOT SEE SMOKE OR FIRE BUT WHEN I PULLED OVER I FOUND THAT THE HEATING ELEMENT IN THE PASSENGER SIDE SEAT HAD STARTED BURNING THE SEAT. IT ACTUALLY MELTED A HOLE IN THE SEAT IN ONE SPOT. THE BURN MARKS ARE VISIBLE RUNNING VERTICALLY 13 INCHES ON THE BACKREST OF THE PASSENGER SEAT. *TR

NHTSA ID

10451596

Incident

Mar 4, 2012

Mileage

50,000 mi

BACK RIGHT SIDE PASSENGER DOOR LOCK FAILS TO LOCK DEALERSHIP SAID 9 TIMES OUT OF 10 IT IS THE LOCK MODULE THAT MALFUNCTIONS AND IS VERY COMMON IN JETTA'S. *TR

NHTSA ID

10446989

Incident

Jan 2, 2012

Mileage

61,000 mi

THE DRIVER HEATED SEAT GOT SO HOT THAT THERE IS NOW A BURN MARK ON MY SEAT AND CAUSED INJURY TO MY BACK. I HAVE A BLISTER, THAT TURNED NOW INTO A SMALLER BLISTER AND IS BLACK. I BOUGHT THE CAR BRAND NEW BACK IN 2007 AND HAVE NEVER HAD THIS PROBLEM BEFORE. IF I LOWER THE HEAT SETTING FOR THE SEAT THE SEAT IS STILL VERY HOT. SOMETIMES I CAN SMELL SOMETHING BURNING, WHICH SMELLS ELECTRICAL. I HAVE PICTURES FOR EVIDENCE OF WHAT HAS TAKEN PLACE. *TR

NHTSA ID

10443269

Incident

Jan 8, 2012

WHILE DRIVING MY 2007 VW JETTA, I NOTICED A BURNING SMELL. WHEN I GOT OUT OF MY CAR, I NOTICED A VERY BIG BURN ON MY SEAT (WHERE MY BACK WAS). MY BACK IS ALSO DISCOLORED. THIS MORNING, I PUT THE SEAT WARMER ON #1 (THE LOWEST SETTING) AND THE RIGHT SIDE IS SCORCHING HOT. *TR

NHTSA ID

10381104

Incident

Feb 7, 2011