2007 Volkswagen Jetta Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2007 Volkswagen Jetta, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical4617.6%
- Brakes4416.9%
- Airbags3513.4%
- Engine259.6%
- Powertrain (other)218.0%
- Interior & seats176.5%
- Transmission135.0%
- Body & structure114.2%
- Exterior lighting83.1%
- Fuel system83.1%
- Visibility72.7%
- Driver assistance72.7%
- Suspension51.9%
- Steering41.5%
- Tires & wheels41.5%
- Other / unspecified20.8%
- Heating & air conditioning20.8%
- Seat belts20.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The car has been jerking when you’re driving and sometimes it jerks forward as you’re parking it while it’s in the parked position. Then I’m driving home from work , it’s raining heavy. I get to the Valaro store by my house; I put $40.00 worth of gas in the car after work drove home parked the car the next morning it would not turn over , would not ignite at all I took it to the shop. They said the computer was fried from the rain leaking through the windshield or under the windshield. They said it’s a major problem with this model car. The mechanic said the computer could not be fixed. He sent it to the Volkswagen repair shop it can’t be fixed and to replace it cost thousands of dollars !!! I can provide an estimate of the problems and possible repairs if needed . The mechanic stated it is not worth the cost to fix the car. I did notice that there is a powertrain recall and my mechanic is also stating that the transmission is the jerking problem we’re having.. I really think these should be recalled however I needed to submit my issues and see what you final decision would be on both situations, the powertrain transmission problem and the computer burnout problem thank you so much and hope you’re having a great day
The contact owned a 2007 Volkswagen Jetta. The contact stated that the vehicle was experiencing electrical problems. The contact stated while driving at 45 MPH, another driver persistently blew the horn at her to inform her that the vehicle had caught fire. There was no warning light illuminated. The contact veered to the side of the road and immediately exited the vehicle. The contact noticed that there was a fire underneath the passenger side of the vehicle. The contact stated that the vehicle burned to the ground and there was a big hole in the pavement. There was no further information provided. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The contact sustained post-traumatic stress disorder as she had lost her only daughter in a vehicle fire in the past. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 141,000.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TPMS failure on each tire and ABS went out immediately. Was on he highway when failure happened; had to use the emergency run away truck ramp to stop. Break pads seized on back left side causing damage to rotor that was just replaced. Only thing that saved my life was it was in the middle of the night.
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. IN ADDITION, THE VEHICLE SHOOK AND PREVIOUSLY MADE ABNORMAL NOISES. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (TIMMONS VOLKSWAGEN OF LONG BEACH, 3940 CHERRY AVE, LONG BEACH, CA, 90807) WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED, THE BRAKE BOOSTER VACUUM WAS LEAKING OIL, THE DRIVER AND PASSENGER OUTER CV BOOTS WERE TORN/WORN, AND THE SWAY BAR LINK WAS FRACTURED. ALL THE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 50,200.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The contact owns a 2007 Volkswagen Jetta. The contact stated while driving at an undisclosed speed, the contact noticed that the air bag warning light illuminated. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was informed that the failure could be duplicated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 110,000.
I'VE HAD TO REPLACE THE HEADLIGHTS MULTIPLE TIMES DUE TO FAULTY ELECTRICAL WIRING INSIDE THE HEADLIGHT UNIT THAT COULD HAVE EASILY RESULTED IN FIRES. AIRBAG FAULT HINDERING USAGE
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I had a mass airflow sensor signal connection failure which caused morning of the second cylinder in a hole in the piston see you
AFTER GOING TO THE MECHANICS AFTER THE CHECK ENGINE LIGHT CAME ON, I WAS EXPECTING ALL THE PROBLEMS TO BE GONE BUT TO MY SURPRISE THE JOLTING WHEN I ACCELERATE IS STILL THERE. ITS A VERY HARSH JOLT FORWARD ROUGHLY WHEN ITS GOING TO SECOND GEAR, THE RPMS GO TO 4K THEN JUMP DOWN TO 2K AND IT DOES THAT FOR A WHILE. FOR EXAMPLE I'LL BE DRIVING AND THEN ALL OF A SUDDEN IT'LL DO A HARSH JOLT FORWARD AND WILL CONTINUE TO DO THAT WHEN ACCELERATING OR WHEN ATTEMPTING TO GO AT A STEADY SPEED. ANOTHER PROBLEM IS THE SEATBELTS ARE NOT RETRACTABLE ANYMORE AND I HAVE NO IDEA WHY. WHEN I WOULD TURN OFF THE CAR THE GAS WOULD BE REGURGITATED BACK AS IF THE CAR WAS ON AS IT'S COMPLETELY OFF. I DON'T KNOW WHERE IT COMES FROM BUT WATER GETS IN THE CAR WHEN IT RAINS AND THE CARPETS WILL BE COMPLETELY SOAKED AND IT'LL SMELL LIKE MOLD, WE HAVE TRIED TO FIX IT AND MECHANICS HAVE LOOKED AT IT AND THEY ARE CLUELESS TOO.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
The car has been jerking when you’re driving and sometimes it jerks forward as you’re parking it while it’s in the parked position. Then I’m driving home from work , it’s raining heavy. I get to the Valaro store by my house; I put $40.00 worth of gas in the car after work drove home parked the car the next morning it would not turn over , would not ignite at all I took it to the shop. They said the computer was fried from the rain leaking through the windshield or under the windshield. They said it’s a major problem with this model car. The mechanic said the computer could not be fixed. He sent it to the Volkswagen repair shop it can’t be fixed and to replace it cost thousands of dollars !!! I can provide an estimate of the problems and possible repairs if needed . The mechanic stated it is not worth the cost to fix the car. I did notice that there is a powertrain recall and my mechanic is also stating that the transmission is the jerking problem we’re having.. I really think these should be recalled however I needed to submit my issues and see what you final decision would be on both situations, the powertrain transmission problem and the computer burnout problem thank you so much and hope you’re having a great day
TRANSMISSION SLIPS EXTREMELY BADLY EVEN THOUGH IT DOESNT EVEN HAVE 90K MILES ALMOST MAKES IT IMPOSSIBLE TO DRIVE IN CITY AND IS DANGEROUS WHEN NEEDING TO SPEED UP AND SLOW DOWN. TRANSMISSION SLIPS MORE WHEN SPEEDING UP FROM SLOW SPEEDS AND WILL REACH HIGH RPMS OF 4700 EVEN WHEN NOT TOUCHING THE GAS BUT I HAVE HAD IT SLIP ON THE HIGHWAY OUT OF NOWHERE AND IT PEAKED AT 7300 RPM WHEN NOT TOUCHING THE GAS WHICH IS PAST THE REDLINE ON THE RPMS. IT HAPPENS ALMOST EVERY DAY I DRIVE TO WORK (20 MINUTES ON THE FREEWAY) AND SHOULDN'T BE HAPPENING WITH THIS LOW AMOUNT OF MILES.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
THE VEHICLE WAS IN MOTION WITH THE SEAT HEATER ON. I NOTICED A BURNING SMELL AND THEN A BURNING SENSATION. BY THE TIME I WAS ABLE TO SAFELY PULL OVER, THERE WAS A HOLE IN THE RIGHT SIDE OF THE DRIVER'S SEAT COVER, EXPOSING THE WIRING AND FOAM. MY COAT AND CLOTHING WERE BURNED, AS WELL AS MY BACK. THERE IS ALSO EVIDENCE OF OVERHEATING/BURNING IN ADDITIONAL LOCATIONS OF THE SEAT COVER, BUT IT ONLY BURNED THROUGH IN ONE LOCATION. I TURNED OFF THE SEAT HEATER AND DROVE TO THE DEALERSHIP WHERE I WAS INSTRUCTED TO DISCONTINUE USE OF THE SEAT HEATER. THIS OCCURRED ON 3/8/19 WITH LESS THAN 95K MILES ON THE CAR.
WHILE DRIVING AROUND, DOING SOME SHOPPING, I HAD THE THE SEAT WARMER TURNED ON LEVEL 3-4 ON THE DRIVER SEAT AND BY THE TIME I GOT HOME I STARTED SMELLING SMOKE IN THE CAR AND NOTICED THAT MY SEAT BURNED ALL THE WAY THROUGH MY JACKET. I WENT TO THE VOLKSWAGEN DEALERSHIP AND QUOTED ME OVER $1000 TO REPLACE MY SEAT. I CANNOT USE MY SEAT WARMER ANYMORE, IT'S A FIRE HAZARD. IS THERE ANYTHING I CAN DO? ANY RECALL ON THIS ISSUE?
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN HE DEPRESSED THE ACCELERATOR PEDAL TO PASS ANOTHER VEHICLE OR MOVE FASTER, THE VEHICLE WOULD SUDDENLY SLOW DOWN. THE VEHICLE WOULD ALSO TAKE UP TO THREE SECONDS BEFORE IT WOULD MOVE FORWARD AT A MODERATE SPEED. THE CONTACT STATED THE FAILURE WAS CALLED "INTERMITTENT ACCELERATOR HESITATION" RELATED TO THE TRANSMISSION. THE FAILURE OCCURRED FOUR TIMES. THE CONTACT CALLED THE DEALER WHO STATED THE VEHICLE HAD TO BE INSPECTED. THE DEALER NOTIFIED THE MANUFACTURER OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 27,000. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA TURBO DIESEL. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD ENGAGE INTO NEUTRAL CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT SHE WAS NOT PROPERLY DRIVING THE VEHICLE AND THAT THE CONTACT WOULD NEED TO LEARN TO DRIVE THE VEHICLE CORRECTLY. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 31,000. UPDATED 4/11/2011 *CN UPDATED 04/14/11
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THE HEADLINER STARTED TO COME UNDONE ON THE ROOF OF THE INSIDE OF THE VEHICLE. THIS BLOCKS THE CONTACT'S VIEW FROM BEING ABLE TO SEE THROUGH HER REAR VIEW MIRROR AND REAR WINDOW. THE VEHICLE WAS BEING REPAIRED AT THE DEALER YOUNG VOLKSWAGEN (191 COMMERCE PARK DR, EASTON, PA 18045, (610) 991-9100). THE MANUFACTURER REFUSED TO PAY FOR THE REPAIRS BUT GAVE THE CONTACT A CASE NUMBER AND STATED THAT IF THE FAILURE BECOMES A RECALL, SHE WAS ABLE TO SEEK REIMBURSEMENT. THE FAILURE MILEAGE WAS 45,000.
CAR WAS PARKED , PROBLEM HORN CONTINUES TO SOUND, FUSE HAD TO BE TAKEN OUT. HAVING PROBLEM WITH CAR INTERIOR HEADLINER, PULLING AWAY FROM EDGES THROUGHOUT THE VEHICLE
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
I'VE HAD TO REPLACE THE HEADLIGHTS MULTIPLE TIMES DUE TO FAULTY ELECTRICAL WIRING INSIDE THE HEADLIGHT UNIT THAT COULD HAVE EASILY RESULTED IN FIRES. AIRBAG FAULT HINDERING USAGE
THE VEHICLE CAUGHT FIRE IN THE ENGINE BAY BY THE FRONT DRIVER SIDE HEADLAMP. THE LOW BEAM OF THE HEADLIGHT KEPT GOING OFF AND ON PROMPTING A BROKEN HEADLIGHT OR HEADLAMP BULB SIGNAL ON DASH BOARD. AFTER REPLACING THE BULB THE ISSUE WAS NOT RESOLVED IT CONTINUED PERIODICALLY FOR ABOUT ONE MONTH . WHILE DRIVING I SMELLED BURNING PLASTIC AFTER WHICH I NOTICED FLAMES FROM THE FRONT DRIVER SIDE HEADLAMP. I PULLED OVER OPENED THE HOOD NOTICING THAT THE FRONT DRIVER SIDE HEADLAMP WAS MELTING AND ON FIRE. WITHIN TWO MINUTES OF PULLING OVER THE ENGINE BAY WAS COMPLETELY MELTED . THE FIRE SPREAD TO THE INTERIOR ' MELTING IT.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
STRONG FUEL SMELL COMING IN FROM AC VENTS WHEN CAR AT A STOP. SEEN THIS CAR MODEL WAS PREVIOUSLY RECALLED FOR FUEL SMELL IN PAST. WHEN DRIVING OFF SMELL SEEMS TO GO AWAY SINCE AIR SEEMS TO BE FLOWING IT OUT OF ENGINE BAY. *TR
RECALL -ENGINE AND ENGINE COOLING I HAVE A 07 JETTA 2.0L. 2 MONTHS AGO I NOTICED A GAS SMELL WHEN I TOOK MY OIL CAP OFF I NOTICED THERE WAS A LOT OF STEAM/SMOKE & I COULD TELL THAT'S WHERE THE SMELL WAS COMING FROM. THERE WAS NOTHING VISIBLE OTHER THAN THE STEAM/GAS VAPOR. THE COOLANT LEVEL NEVER MOVES. I WAS ONLY GETTING 15 MILES TO THE GALLON BECAUSE IT WAS LEAKING INTO MY ENGINE. ON 7/13/19 THE ENGINE SEIZED (LOCKED) UP WHILE I WAS DRIVING IT. I WAS DRIVING MY WIFE TO WORK WITH OUR 5 YEAR OLD SON. I HAD JUST TURNED ON THE STREET OF HER WORK GOING 10 MILES AN HOUR & IT FELT LIKE MY CAR JUST DIED. I COULDN'T EVEN GET THE ENGINE TO TURN OVER. I HAD TO GET MY VEHICLE TOWED TO A REPAIR SHOP. WHICH IS WHEN I FOUND OUT THAT THE ENGINE SEIZED. I HAVE ABSOLUTELY NO TRANSPORTATION NOW. (RECALL FAULTY AIR BAGS MY CAR IS MILES AWAY AT THE REPAIR SHOP, SO I CAN'T TAKE A PICTURE OF THE AIR BAG LIGHT BUT IT TURNED ON ABOUT A WEEK AGO AND HASN'T SHUT OFF. MY CONCERN IS THAT THIS IS SOMETHING THAT A REPAIR SHOP CAN NOT FIX/ ITS GOING TO BE SO EXPENSIVE THAT I CAN'T AFFORD TO FIX IT. IT HAS FAULTY AIR BAGS THAT CAN JUST GO OFF WHILE I'M DRIVING! SAFETY BAGS ARE A 'MUST HAVE' & IT IS ILLEGAL TO SELL/PRODUCE ANY NON SAFE VEHICLE! I SEEN THAT VOLKSWAGEN COMPANY MADE A HAND FULL OF RECALLS ON THIS VEHICLE OVER THE LAST 8 YEARS. THE PREVIOUS OWNER KEPT THE CAR IN A GARAGE & STARTED IT DAILY HE JUST NEVER CHECKED FOR RECALLS. PARTS ON THIS CAR ARE COMPATIBLE WITH THE 06-09 JETTAS& SPORTWAGONS & HE HAD REPLACED PARTS. I'M UNSURE WHICH ONES WERE REPLACED. MY VEHICLE FALLS UNDER THE CATEGORY OF A VW JETTA SEDAN. I'M HAVING ALL OF THE SAME RECALL ISSUES THAT THE JETTA IS RECALLING FOR. & THE HORN DOES NOT WORK WHEN IT'S PARKED. YOUR COMPANY POSTED THE RECALLS FOR ALL OF THE SAME PROBLEMS THAT I'M HAVING WITH THIS VEHICLE! RECALL NO. 40J2/S4. RECALL NO. 20I4/U1. RECALL NO. Q8.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
I JUST RECENTLY BOUGHT THE CAR NOT EVEN 6 MONTHS AGO, CERTIFIED PRE OWNED, I NOTICED ABOUT A WEEK AFTER HAVING IT THAT TWO OF MY DOORS DO NOT LOCK AT ALL. ALSO MY HEAD LIGHTS STAY ON 24/7 WHILE MY CAR IN TURNED TO THE ON POSITION. WHEN I'M ON THE HIGHWAY THE CAR SHAKES REALLY BAD WHEN I HIT 60 MPH OR HIGHER. THIS CAR IS A PIECE AND I DON'T RECOMMEND ANYONE WITH A CHILD TO PURCHASE THIS CAR. IT IS UNSAFE AND UNPROFESSIONALLY DESIGNED.
WAS ATTEMPTING TO BACK UP UNTIL VEHICLE STRUCK AN OBJECT THAT WAS OBSCURED DUE TO THE HEADLINER OF THE VEHICLE THAT HAS FALLEN OFF THE CEILING. HEADLINER IS ALMOST COMPLETELY OBSTRUCTING ALL REAR VIEW THROUGH THE REAR GLASS OF THE CAR. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE MADE A KNOCKING NOISE AND ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. THE VIN WAS NOT PROVIDED.
AS I WAS DRIVING THE VEHICLE THE GEAR SHIFTED ON ITS OWN FROM DRIVE INTO NEUTRAL. BROUGHT THE VEHICLE TO A STOP. I PLACED THE VEHICLE BACK INTO DRIVE. I DROVE A SHORT DISTANCE AND THE CAR WILL NOW ONLY GO FROM DRIVE TO NEUTRAL. THE KEY IS STUCK IN THE IGNITION. TOOK IT TO THE VW DEALERSHIP AND WAS TOLD THE GEAR SHIFT BOX IS DEFECTIVE BUT NO LONGER COVERED UNDER WARRANTY. CONTACTED VW CORP AND OPENED A CASE WITH THE REGIONAL CASE MANAGER. STILL WAITING TO HEAR FROM THEM. I WAS TOLD AT THE DEALER THAT IT WASN'T SAFE TO DRIVE AS IT IS. WHEN I ASKED SINCE IT'S NOT SAFE TO DRIVE WILL THEY BE REPLACING IT AT NO COST? STATED NO SINCE THEY HAVE NO RECALL UNDER MY VIN # AND NO LONGER UNDER WARRANTY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. IN ADDITION, THE VEHICLE SHOOK AND PREVIOUSLY MADE ABNORMAL NOISES. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (TIMMONS VOLKSWAGEN OF LONG BEACH, 3940 CHERRY AVE, LONG BEACH, CA, 90807) WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED, THE BRAKE BOOSTER VACUUM WAS LEAKING OIL, THE DRIVER AND PASSENGER OUTER CV BOOTS WERE TORN/WORN, AND THE SWAY BAR LINK WAS FRACTURED. ALL THE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 50,200.
REFERENCE 10959049 ADDITIONAL INFORMATION. ON 04/01/2016 HAD THE IGNITION REPLACED IN THE VHEICLE AT THE DEALERSHIP. VEHICLE WOULD NOT ACCEPT THE KEY AFTER BEING PARKED, HOWEVER ALL LIGHTS, BLINKERS AND INDICATORS (DOOR OPEN DINGS) , RADIO FUNCTIONED AS IF THE KEY WAS IN THE IGNITION AND VEHICLE WAS RUNNING. VEHICLE TOWED TO DEALERSHIP FOR IGNITION REPLACEMENT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL* THE CONTACT OWNED A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED HER SON WAS DRIVING 25 MPH, THE FRONT DRIVER SIDE WHEEL EXPLODED WHICH CAUSED THE STEERING WHEEL TO LOCK IN PLACE. AS A RESULT, THE VEHICLE TO CRASHED INTO THE SIDE OF TRUCK. THE DRIVER SIDE AIR BAG DID DEPLOY IN THE VEHICLE. NO WARNING LIGHT ILLUMINATED FROM VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SON SUSTAINED NO INJURIES. THE CONTACTS SON RECEIVED NO MEDICAL ATTENTION AT THE SCENE. THE VEHICLE WAS TOWED TO WESTERN TOWING (3401 S 43RD AVE, PHOENIX, AZ 85009). IN WHICH THE CONTACT TOOK THE VEHICLE OUT OF TOWED LOT AND SOLD THE VEHICLE TO CLUNK FOR JUNK YARD. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 175,000.
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY FAILED TO TURN WHEN PLACED INTO THE IGNITION SWITCH, CAUSING THE STEERING WHEEL TO LOCK UP. THE VEHICLE WAS NOT YET TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TPMS failure on each tire and ABS went out immediately. Was on he highway when failure happened; had to use the emergency run away truck ramp to stop. Break pads seized on back left side causing damage to rotor that was just replaced. Only thing that saved my life was it was in the middle of the night.
LARGE BULGES ON THE SIDEWALL OF TIRES. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
PURCHASED NEW VEHICLE 07/21/07 AND ON 12/09/08 I HAD TO HAVE THE REAR BRAKES AND ROTORS REPLACED ON MY NEW 2007 VW JETTA WITH LESS THAN 16,000 MILES ON IT! THIS IS MY 4TH VW AND I HAVE NEVER EXPERIENCED THIS ISSUE SO SOON BEFORE. MY PREVIOUS VW THAT I'VE BROUGHT TO THE SAME DEALER FOR THE LAST 8 YEARS NEVER HAD THIS ISSUE. I FIND IT INAPPROPRIATE FOR VW TO SELL ME A VEHICLE WITH SUB STANDARD PARTS THAT REQUIRES A LOT OF MONEY TO REPLACE - WITH NO DISCLAIMER. I'VE COME TO EXPECT BETTER QUALITY FROM VW. WHICH WAS THE MAIN REASON AS TO WHY I PURCHASED A NEW VEHICLE FROM VW AGAIN. TO ADD, I'LL HAVE TO GO THROUGH THIS AGAIN EVERY 15,000 MILES OR SO. IT IS NOT A BREAKING HABIT AS MY PRIOR RECORDS WITH VW WILL SHOW THAT IS NOT THE CASE. WHILE CUSTOMER. *TR
AIR BAG LIGHT COMES ON AND STAYS ON IN THE VEHICLE UNTIL ENGINE IS STOPPED. THIS HAS BEEN GOING ON SINCE I PURCHASED THE VEHICLE BACK IN JULY OF 2007. THEY'VE RESET THE CODES, REPLACED THE SEATBELT BUCKLE AND RESET THE CONNECTORS THAT HAVE SOMETHING TO DO WITH THE AIRBAGS AND NOTHING HAS WORKED. I'VE TAKEN IT BACK TO THE ORIGINAL DEALER (WHERE I PURCHASED THE CAR) FOUR TIMES FOR THE SAME PROBLEM AND IT'S STILL NOT FIXED. I'VE CALLED VOLKSWAGEN OF AMERICA ABOUT THIS PROBLEM AND THEY'VE DONE NOTHING. THEY SUGGESTED I BRING IT BACK TO THE DEALERSHIP. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 20 MPH WITH THE SEAT WARMERS ACTIVATED, THE DRIVER SIDE SEAT WARMER IMMEDIATELY OVERHEATED AND BURNED THE CONTACT. MEDICAL ATTENTION WAS NOT REQUIRED. THE FAILURE PERSISTED EVEN AT THE LOWEST SETTING. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
2007 VOLKSWAGEN JETTA. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE SEAT HEATER CAUGHT FIRE AND BURNED THE CONSUMER AND HER CLOTHING. *SMD AFTER THE DEALER KEPT THE VEHICLE FOR TWO WEEKS, IT WAS RETURNED TO HER IN THE SAME MANNER AND SHE WAS OFFERED $1200 AND THEY WOULD DISCONNECT THE HEATER. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
AFTER GOING TO THE MECHANICS AFTER THE CHECK ENGINE LIGHT CAME ON, I WAS EXPECTING ALL THE PROBLEMS TO BE GONE BUT TO MY SURPRISE THE JOLTING WHEN I ACCELERATE IS STILL THERE. ITS A VERY HARSH JOLT FORWARD ROUGHLY WHEN ITS GOING TO SECOND GEAR, THE RPMS GO TO 4K THEN JUMP DOWN TO 2K AND IT DOES THAT FOR A WHILE. FOR EXAMPLE I'LL BE DRIVING AND THEN ALL OF A SUDDEN IT'LL DO A HARSH JOLT FORWARD AND WILL CONTINUE TO DO THAT WHEN ACCELERATING OR WHEN ATTEMPTING TO GO AT A STEADY SPEED. ANOTHER PROBLEM IS THE SEATBELTS ARE NOT RETRACTABLE ANYMORE AND I HAVE NO IDEA WHY. WHEN I WOULD TURN OFF THE CAR THE GAS WOULD BE REGURGITATED BACK AS IF THE CAR WAS ON AS IT'S COMPLETELY OFF. I DON'T KNOW WHERE IT COMES FROM BUT WATER GETS IN THE CAR WHEN IT RAINS AND THE CARPETS WILL BE COMPLETELY SOAKED AND IT'LL SMELL LIKE MOLD, WE HAVE TRIED TO FIX IT AND MECHANICS HAVE LOOKED AT IT AND THEY ARE CLUELESS TOO.
SEATBELTS. BOTH OF MY FRONT SEATBELTS STOPPED RETRACTING, THEN LOCKED UP AND COULD NOT BE PULLED OUT IN ORDER TO FASTEN. DEALER REPAIRED, BUT THIS MAY BE AN ONGOING ISSUE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .