RoadVitals

2011 Volkswagen Jetta Exterior lighting Problems

Owner-reported complaints naming the exterior lighting system, filed with NHTSA

Data refreshed

Exterior lighting reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
41
Latest Dec 10, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 606 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2011 Volkswagen Jetta submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 41 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming exterior lighting

The 25 most recent of 41, in the owner's own words

ElectricalExterior lighting
Filed Dec 10, 2022

Lights coming on by themselves while in park position and draining the battery. Replaced battery 3 times in the last 7 months.

NHTSA ID
11496902
Incident
Dec 5, 2022
Exterior lightingSteering
Filed Jan 21, 2021

MY LIGHTS FAILED ABRUPTLY. WHEN DRIVING MY CAR PULLS TO THE RIGHT.

NHTSA ID
11389226
Incident
Jan 12, 2021
Mileage
130,445 mi
ElectricalExterior lightingOther / unspecified
Filed Dec 9, 2020

I BOT W/ ONLY 40,000 MILES APPROX. I DRIVE ALOT. ITS ABOUT 70,000 NOW. ONE TIRE SENSOR IS OUT AND THE PERSON AT FRIRESTONE SAID THEYLL GO OUT AGAIN AND ITS HARD TO KNOW WHICH TIRE IT IS. THE ELE TRICAL IS A MESS. I FINALLY TOOK IT TO MY MECHANIC. IT IS DEFNITELY ELECTRICAL. THIS CAR IS NOT A GOOD VALUE AS EVERYTHING BREAKS ON IT AND I DONT SPEED AND ADD ADDITIVES AND B\'BABY" IT. I'M 62. IT HAS TO LAST. BUT IT IS NOT. I SEE THERES RECALLS FOR IT CONCERNING ELEECTRICAL, YET THE DEALER SAYS NO NEVER HA DA RECALL. THE NIGHT HALF MY LIGHTS WENT OUT WAS AFTER THANKSGIVING AS I WAS TRAVELING THE GRAPEVINE IN CAL. I WAS LUCKY NOT TO BE IN AN ACCIDENT

NHTSA ID
11382782
Incident
Nov 30, 2020
Exterior lighting
Filed Oct 16, 2020

THE LOW BEAMS ON DRIVER AND PASSENGER SIDE HAVE FAILED 12 TIMES AND REQUIRED ME BUYING NEW H7 BULBS. THEY HAVE ON 3 OCCASIONS WENT OUT SIMULTANEOUSLY WHILE DRIVING AT NIGHT ON THE HIGHWAY. THE REAR TAIL LIGHT ALSO RANDOMLY TURNS OFF, REQUIRING OPENING AND SHUTTING THE TRUNK TO GET IT TO COME BACK ON OR SHUTTING OFF THE CAR AND RESTARTING IT TO GET THE TAILLIGHT BACK ON. THIS HAS BEEN OCCURRING SINCE 30K MILES, MY VEHICLE NOW HAS 135K.

NHTSA ID
11364648
Incident
Oct 1, 2020
Mileage
135,000 mi
ElectricalExterior lighting
Filed Jan 20, 2020

DRIVER SIDE OF MY JETTA LIGHTING WENT OFF , I WENT ONLINE TO SEE WHAT CAN BE WRONG WITH IT AND I SEE MANY PEOPLE HAVING THE SAME PROBLEM, THATS UNSAFE, SHOULD BE RECALLED, ITS NOT A FUSE OR LIGHT BULBS ,SO ITS THE WIRE IN, I THINK THIS IS NO SAFE TO BE DRIVING AND SHOULD BE CHECK , LIKE I SAY ITS MANY PEOPLE HAVING THE SAME PROBLEM, THANKS

NHTSA ID
11300579
Incident
Jan 18, 2020
Mileage
101,000 mi
ElectricalExterior lighting
Filed Jan 8, 2020

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE HEADLIGHTS FAILED TO ILLUMINATE AND THE HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO HERITAGE SUBARU OWINGS MILLS, 9808 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (888)553-0026 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLAMP WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE THEN WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLOCKS SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
11297940
Incident
Aug 11, 2015
AirbagsExterior lighting
Filed Aug 3, 2019

PASSENGER AIRBAG LIGHT RANDOMLY CAME ON BECAUSE OF SOME SORT WIRING ISSUE. HEADLIGHT BULBS CONSTANTLY SHORT OUT. I'VE HAD TO CHANGE ATLEAST 10 BULBS IN LESS THAN A YEAR. HEADLIGHTS GO OUT AND TAILIGHTS... THESE ARE 2 SEPERATE ISSUES. BUT IF YOU GOOGLE IT, THEY ARE BOTH COMMON ISSUES. IT'S BEEN AN ISSUE ON MY CAR FOR YEARS, BUT I DIDN'T REALIZE I COULD REPORT IT.

NHTSA ID
11241454
Incident
Jan 1, 2017
Mileage
77,000 mi
Exterior lighting
Filed May 21, 2019

PREMATURE LOW BEAM HEADLIGHT BULB FAILURE. THE LOW BEAM H7 BULBS FAIL AFTER JUST 2 TO 3 MONTHS OF USE. I HAVE USED OEM BULBS, SYLVANIA BULBS OF EVERY LEVEL, AND THE BULBS STILL FAIL AFTER A SHORT TIME. DOING A QUICK ONLINE SEARCH WILL SHOW MANY PEOPLE HAVE THIS SAME PROBLEM WITH EVEN NEWER (SAME BODY STYLE) JETTAS.

NHTSA ID
11209137
Incident
May 9, 2019
Mileage
120,000 mi
Exterior lighting
Filed Dec 4, 2018

LOW-BEAM HEADLIGHTS GO DARK WITHIN A YEAR AT BEST. I HAVE REPLACED HEADLIGHT BULBS AT LEAST 6 TIMES SINCE I'VE OWNED IT. I RECENTLY REPLACED ONE BULB AND THE NEXT DAY IT WAS OUT. UPON INSPECTION, THE BULB DOES NOT APPEAR TO BE 'BURNED-OUT'. OTHER LIGHTS FUNCTION, INCLUDING THE LOW-BEAM ON THE OTHER SIDE OF THE CAR.

NHTSA ID
11155934
Incident
Nov 29, 2018
Mileage
85,000 mi
ElectricalExterior lighting
Filed Sep 6, 2018
Crash reported

MY HORN AND FRONT RIGHT PARKING LIGHT BOTH STOPPED WORKING AT THE SAME TIME. I NOTICED THERE IS A RECALL FOR THE SAME MAKE/MODEL/YEAR AS MY CAR, BUT MY VIN IS NOT INCLUDED. I WILL NEED TO HAVE THIS REPAIRED AND PAY FOR IT, HOWEVER, I DO HOPE VW AND NHTSA SEES THIS IS A PROBLEM AND EXPAND THE RECALL TO INCLUDE MORE MODELS.

NHTSA ID
11124715
Incident
Jul 18, 2018
Mileage
75,000 mi
ElectricalExterior lighting
Filed Feb 23, 2018

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS OR WHILE PARKED, THE HORN FAILED TO OPERATE WHEN PRESSED. ALSO, THE HEADLIGHTS INADVERTENTLY FAILED TO ILLUMINATE WITHOUT WARNING. LEITH VOLKSWAGEN OF RALEIGH (4005 CAPITAL HILLS DRIVE RALEIGH, NC 27616, (833) 827-4410) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC FEES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE BECAUSE THE CUSTOMER SERVICE NUMBER WAS BUSY. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TT *TR

NHTSA ID
11074565
Incident
Mar 9, 2016
Mileage
60,000 mi
Driver assistanceElectricalExterior lighting
Filed Aug 10, 2017

PURCHASED 2011 VW JETTA CAR RECENTLY FOR MY DAUGHTER. IT DROVE OK FOR A SHORT WHILE BUT THEN LOST POWER WHILE DRIVING. FIRST THE RADIO TURNED OFF, THEN SEVERAL LIGHTS TURNED ON ON THE DASH AND THE STEERING BECAME HARD. FINALLY THE CAR TURNED OFF. I MANAGED TO PULL OFF THE FREEWAY. AFTER THIS, IT WOULD NOT START. WE TESTED THE BATTERY BUT IT WAS NOT THE PROBLEM. REPLACED THE ALTERNATOR BUT THAT ALSO DID NOT WORK. NOW I AM READING ABOUT MANY OTHER COMPLAINTS ON THIS SAME MODEL BY OTHER OWNERS. I RESPECTFULLY REQUEST THAT THIS BE INVESTIGATED AS A RECALL SINCE THERE ARE TOO MANY COMPLAINTS ABOUT ELECTRICAL PROBLEMS THAT SHOULD NOT BE IGNORED. HERE IS THE WEBSITE: HTTPS://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/JETTA/2011/ELECTRICAL/ELECTRICAL_SYSTEM.SHTML

NHTSA ID
11014225
Incident
Aug 6, 2017
Mileage
84,000 mi
Exterior lighting
Filed Sep 25, 2016

BOTH LOW BEAM LIGHTS WENT OUT AT THE SAME TIME. CHECKED ALL FUSES NONE BURNT. CHANGED THE BULBS STILL OUT.

NHTSA ID
10909558
Incident
Sep 24, 2016
Mileage
40,000 mi
ElectricalExterior lighting
Filed Sep 19, 2016
1 injury reported

I HAVE ISSUES WITH THE HEADLIGHTS. EVERY OTHER MONTH MY HEADLIGHT GOES OUT. WHEN I DROVE OFF THE LOT I HAD ONE HEADLIGHT. THIS HAS BEEN ONGOING FOR ALMOST 2 YEARS. WHEN I CHANGE IT THE OTHER SIDE GOES OUT. I KNOW THATS NOT NORMAL. AND THEN ONE DAY I HAD BEEN RUNNING ARRENDS AND MADE A STOP . I WAS WEARING FLIP FLOPS THAT DAY. WELL WHEN I WENT TO TURN AROUND IN MY SEAT TO GET WHAT WAS BEING HANDED TO ME FROM MY GIRLFRIEND I BURNED MY THREE LITTLE TOES ! !!! I IMMIEATELY WENT UNDER THE STEERING WHEEL <DASH> AND SEEN IT WAS A PIPE NOT COVERED.I HAVE HAD MANY CARS AND I HAVE NEVER FELT ANY THING SO HOT UNDER A DASH.I HAD THREE BLISTERS.EACH TOE HAD A TINY BLISTER.THATS WHEN I SEEN ALL THE RUST EVERYWHER OR ANYWHERE THERE IS METAL IS COVERED WITH RUST.THERE WAS A RECALL ON THE REAR END .I NOTICED AFTER I TOOK IT IN THAT THE TIRES DIIDNT LOOK EVEN IN THE BACK.DRIVER SIDE TIRE BOWS INWARD ON THE TOP SIDE AND THE OTHER SIDE DOESNT. THE AIR BAG LIGHT WELL THATS ALWAYS ON . .AND WHEN I CHECKED THE AIR FILTER IT SMELLED LIKE IT WAS IN AN ELECTRICAL FIRE .MY HORN SOUNDS DEFECTIVE.BARELY HEAR IT. AND THE WINDSHEILD WIPER HAS ALOUD NOISE WHEN OPERATING.

NHTSA ID
10907988
Incident
Sep 4, 2015
ElectricalExterior lighting
Filed Aug 25, 2016

MY CARS LOW BEAM HEADLIGHTS UNEXPECTEDLY STOPPED WORKING AFTER BRINGING IT INTO THE WEST BROAD VOLKSWAGEN OF RICHMOND, VA FOR A SAFETY RECALL. I THOUGHT THERE MAY HAVE BEEN A CHANCE THAT THEY BOTH BURNED OUT SIMULTANEOUSLY AND HAD THE LIGHT BULBS CHANGED, BUT STILL NO LUCK. I ALSO PURCHASED A NEW LIGHT SWITCH FOR MY DASH AND IT STILL DOES NOT WORK. I AM A COLLEGE STUDENT AND DO NOT HAVE A LOT OF MONEY TO SPEND ON BLIND DIAGNOSES. MY DAYTIME RUNNING LIGHTS WORK AND MY HIGH BEAMS, JUST NOT MY LOW BEAMS. I HAVE DONE RESEARCH ONLINE AND HAVE FOUND THAT THIS IS AN ISSUE WITH MANY VOLKSWAGEN JETTA DRIVERS FROM THEIR STANDARD MODELS, THROUGH SE-SEL, AND UP INTO THE TDI TRIMS. I BELIEVE THERE SHOULD BE A RECALL ON THIS, BECAUSE IT IS UNSAFE FOR ME TO DRIVE DURING DUSK AND IF I EVER NEED TO DRIVE AT NIGHT I AM FORCED TO USE MY HIGH BEAMS.

NHTSA ID
10898404
Incident
Oct 1, 2015
Exterior lighting
Filed Aug 9, 2016

MY VW JETTA BLOWS WHITE SMOKE ON START UP. IT FILLS MY GARAGE WITH WHITE SMOKE.

NHTSA ID
10894485
Incident
Jun 15, 2015
Exterior lighting
Filed Feb 23, 2016

SINCE 2012 I HAVE HAD TO REPLACE ALL EXTERIOR LIGHTS INCLUDING BREAK AND TAIL LIGHTS. MY HEAD LIGHTS HAVE BEEN REPLACED AT LEAST AT 8 TIMES OVER THE PAST TWO YEARS OR SO. VW CLAIMS THERE IS NOTHING WRONG AND ITS MY FAULT BECAUSE I AM NOT REPLACING THEM WITH THEIR BRAND AND BUYING THEM ELSEWHERE.

NHTSA ID
10837842
Incident
Feb 23, 2016
ElectricalEngineExterior lighting
Filed Jan 14, 2016

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE'S HORN AND RADIO DID NOT FUNCTION, THERE WAS A BURNING ODOR, AND THE WINDOWS FUNCTIONED INDEPENDENTLY. IN ADDITION, THE VEHICLE FELT AS IF IT WOULD LOSE POWER, THE AIR BAGS WERE NOT FUNCTIONING, AND THE EXTERIOR LIGHTS WERE MALFUNCTIONING. THE EPC AND CATALYTIC CONVERTER MALFUNCTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

NHTSA ID
10820256
Incident
Jan 14, 2012
Mileage
93,000 mi
ElectricalExterior lighting
Filed Dec 8, 2015

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE FRONT DRIVER AND PASSENGER SIDE EXTERIOR HEAD LIGHTS AND THE REAR DRIVER SIDE TAIL LIGHT BECAME INOPERABLE AS THE LIGHTS OUT ERROR MESSAGE DISPLAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

NHTSA ID
10809028
Incident
Oct 30, 2015
Mileage
90,000 mi
Exterior lighting
Filed Oct 26, 2015

I HAVE OWNED A 2011 JETTA SINCE IT WAS RELEASED AND THIS VEHICLE HAS HAD TO HVAE THE HEADLIGHTS REPLACED MULTIPLE TIMES OVER THE LAST SEVERAL MONTHS NO MATTER WHAT SIDE OR BRAND OF BULB AND THERE IS NO INDICATION AS TO WHY.

NHTSA ID
10786166
Incident
Oct 26, 2015
Mileage
70,000 mi
ElectricalExterior lighting
Filed Aug 1, 2015

RANDOM EXTERIOR LIGHTS WERE NON-FUNCTIONAL WITH MULTIPLE DASHBOARD NOTIFICATION ERRORS. TOOK VEHICLE IN FOR SERVICE AND WAS TOLD THAT A BAD FUSE HAD SHORTED OUT AND MELTED THE FUSE BOX CAUSING THE PROBLEM. FUSE BOX MUST BE REPLACED DUE TO OVERHEATING OF BAD FUSE. REPAIR PLACE SAID THIS IS A KNOWN PROBLEM WITH VOLKSWAGEN AND CERTAIN MODELS HAD ALREADY BEEN ISSUED A RECALL.

NHTSA ID
10745555
Incident
Jul 30, 2015
Mileage
72,300 mi
ElectricalExterior lighting
Filed Jun 2, 2015
Fire reported

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 70 MPH, THE BULB FAILURE WARNING INDICATOR ILLUMINATED SPORADICALLY INDICATING THAT THE EXTERNAL LIGHTS WERE FAILING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUSE PANEL HAD THERMALLY OVERHEATED, MELTED, AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA ID
10722896
Incident
Jun 1, 2015
Mileage
60,000 mi
ElectricalExterior lighting
Filed May 5, 2015

I WAS HAVING TROUBLE WITH VARIOUS LIGHT BULBS GOING OUT. IT TURNED OUT TO BE A FUSE THAT HAD MELTED THE FUSE PLATE. I AM LUCKY THAT IT HAD NOT STARTED A FIRE. MY DEALER REPLACED THE FUSE PLATE AT A COST OF 372 WHICH VW IS REFUSING TO REIMBURSE ME FOR. I KNOW OTHER VW MODELS HAVE HAD THE EXACT SAME PROBLEM AND HAVE BEEN RECALLED. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE RECALLED AS SOON AS POSSIBLE. LOOSING YOUR HEADLIGHTS AT NIGHT OR A VEHICLE FIRE ARE SERIOUS SAFETY ISSUES. *TR

NHTSA ID
10714692
Incident
May 1, 2015
Mileage
114,000 mi
ElectricalExterior lighting
Filed Feb 17, 2015

I WAS ON ROUTE 95 IN FLORIDA DRIVING AT NIGHT AND A CAR HAD CUT IN FRONT OF ME I HONK MY HORN AND THEN BOTH OF MY HEADLIGHTS BLEW. I HAD TO PUT FLASHERS ON AND GET OFF NEXT EXIT TO FIND A AUTO PARTS STORE WHERE THEY CHANGE BOTH HEADLIGHT BULBS. I THEN CHECKED FOR RECALLS ON MY CAR FOUND OUT THAT THE HORN WAS FAULTY AND THAT IT COULD CAUSE ELECTRONIC MALFUNCTION AND SHUT ENGINE OFF. HEADLIGHTS ARE WORKING NOW BUT MY HORN DOES NOT WORK. CONTACTED VW ABOUT RECALL AND THEY SAID THAT SINCE I HAD HIGH MILEAGE. THAT I HAD NO WARRANTY ON THE VEHICLE AND THAT I WOULD BE RESPONSIBLE FOR THE REPAIRS. *TR

NHTSA ID
10683935
Incident
Jan 5, 2015
Mileage
62,000 mi
Exterior lighting
Filed Jan 13, 2015

RIGHT SIDE HEADLIGHT STOPPED WORKING. I TOOK IT TO AN INDEPENDENT MECHANIC WHO CHANGED THE LIGHT BULB. ONE DAY LATER, THE RIGHT SIDE HEADLIGHT STOPPED WORKING AGAIN. *TR

NHTSA ID
10672239
Incident
Dec 1, 2014
Mileage
46,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .