RoadVitals

2011 Volkswagen Jetta Seat belts Problems

Owner-reported complaints naming the seat belt system, filed with NHTSA

Data refreshed

Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Dec 7, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
1%
of 606 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2011 Volkswagen Jetta submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming seat belt

Shown in the owner’s own words, exactly as filed

BrakesElectricalSeat belts
Filed Dec 7, 2020

MY TIRED WAS PUNCTURED AND THE TIRE PRESSURE INDICATOR LIGHT DID NOT COME ON AT ALL. THE SEATBELTS NEVER RETRACT AFTER TAKING THEM OFF THEY JUST HANG THERE. SOMETIMES WHEN I LOCK THE DOORS THE ALARM DOES NOT SOUND OFF INDICATING THE ALARM IS SET, ALSO MY HORN WORKS WHEN IT WANTS TO BUT NEVER WHEN IT SHOULD, FOR INSTANCE THERE WAS A CAR COMING UP THE STREET THE WRONG WAY AND MY CAR FAILED TO CREATE SOUND FROM THE HORN FOR ME TO ALERT THE OTHER DRIVER. MY CAR COULD BE IN MOTION OR STATIONARY NONE OF THE ABOVE WORKS, MY BRAKES HAVE WENT OUT A FEW TIMES WHILE I WAS IN MOTION IN THE MIDDLE OF THE HIGHWAY AS WELL. THESE ISSUES HAVE BEEN HAPPENING WAY BEFORE THE DATE I LISTED BELOW BUT I JUST THOUGHT THESE WERE NORMAL ISSUES I NEED TO GET FIXED ON MY OWN BUT WHO KNEW IT WAS A RECALL ISSUE ALL ALONG.

NHTSA ID
11378392
Incident
Dec 6, 2020
Mileage
75,000 mi
Seat beltsVisibility
Filed Aug 12, 2019

1) SEATBELT INDICATOR SOUNDS WHEN DRIVES BELT IS CONNECTED AND IS THE ONLY ONE IN THE VEHICLE; NO ONE OR ITEMS ARE IN ANY OF THE OTHER SEATS (SAME ISSUE AS IN THE 2006 JETTA). 2) WIPER MOTOR FAILED - WIPERS WORKED INTERMITTENTLY WHEN FUNCTIONING. 3) HEADLINER IS SEPARATING AND DROOPING IN REAR AND OBSTRUCTING THE VIEW THROUGH THE REAR VIEW MIRROR (SAME ISSUE AS IN THE 2006 JETTA). 4) IGNITION COIL'S AND MAP SENSOR ARE CONTINUOUSLY FAILING (SAME ISSUE AS IN THE 2006 JETTA).

NHTSA ID
11243293
Incident
Jul 1, 2016
Mileage
56,275 mi
AirbagsInterior & seatsSeat belts
Filed Sep 8, 2018

PASSENGER AIRBAG IS OFF EVEN WHEN SOMEONE IS SITTING IN THE SEAT. IF SOMEONE DOES NOT HAVE THE SEATBELT FASTENED IN THE PASSENGER SEAT THE BELL AND LIGHT WILL NOT COME ON.

NHTSA ID
11128291
Incident
Sep 1, 2018
Mileage
80,000 mi
Seat belts
Filed Mar 25, 2016

MY 3 YEAR OLD SON'S SEATBELT LOCKED AROUND HIM WHEN HE THRUST HIMSELF FORWARD IN HIS CAR SEAT. I ATTEMPTED TO GET HIM OUT, BUT HE HAD APPARENTLY PUT THE TOP PORTION OF THE SEATBELT BEHIND HIS NECK. ANY ATTEMPT I MADE TO GET HIM OUT ONLY RESULTED IN THE SEATBELT TIGHTENING MORE AND MORE. SUBSEQUENTLY, I HAD TO CALL 911 AND MEDICS CAME TO CUT HIM OUT OF THE SEATBELT.

NHTSA ID
10851576
Incident
Jul 4, 2014
Mileage
55,000 mi
Seat belts
Filed Jun 19, 2015

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT DID NOT LATCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

NHTSA ID
10726166
Incident
Jun 1, 2015
Mileage
45,000 mi
Seat belts
Filed Jul 7, 2014

DRIVER SEAT BELT LATCH FAILURE. THE DRIVER'S SEAT BELT CANNOT BE ENGAGED IN THE LATCH, SOMETHING BROKE INSIDE THE LATCH MECHANISM. THE SEAT BELT IS NOT FUNCTIONAL!! *JS

NHTSA ID
10608554
Incident
Jul 4, 2014
Mileage
59,500 mi
Seat belts
Filed Jan 6, 2014

THE DRIVER'S SIDE SEATBELT HAS STARTED UNRAVELING SIGNIFICANTLY ALONG ONE EDGE, WITH THE THREADS SEPARATING; THIS HAS BEEN GOING ON FOR SEVERAL MONTHS. THE CAR WAS PURCHASED NEW AND HAS ABOUT 40,000 MILES ON IT. *TR

NHTSA ID
10558588
Incident
Jan 6, 2014
Mileage
40,000 mi
Seat belts
Filed Sep 5, 2011

WE BOUGHT A NEW CAR ONE MONTH AGO. OUR TWO PRIORITIES WERE:SAFETY AND ENOUGH ROOM FOR OUR BABY. ONE DAY I TOOK THE CAR TO GO WITH MY BABY TO THE DOCTOR'S OFFICE. I CHECKED THE BASE OF THE CAR SEAT AND I NOTICED THAT IT WAS LOOSE. I AM NOT STRONG ENOUGH TO PULL THE STRAPS (WE WERE USING THE "LATCH ON" SYSTEM) AND I TRIED TO USE THE SAFETY BELT (OF THE MIDDLE REAR SEAT). IT WAS IMPOSSIBLE TO LOCK UP THIS BELT BECAUSE IT DOES NOT WORK LIKE THE OTHERS. YOU PULL OUT THE BELT AND WILL NEVER BE LOCKED UP. SOMETIMES YOU HAVE THE FEELING THAT IT IS LOCKED BUT, AFTER A DOUBLE CHECK, IT IS NOT . THIS COULD BE A VERY SERIOUS RISK IF YOU PLACE YOUR BABY'S CAR SEAT OR A PERSON IS SETTING THERE. BECAUSE, IN CASE OF A CAR ACCIDENT, THE BELT WILL NOT HOLD PROPERLY THE PERSON OR THE BABY'S CAR SEAT. IN BOTH CASES THE PERSON COULD BE EJECTED. *TR

NHTSA ID
10423775
Incident
Aug 15, 2011
Mileage
500 mi
Seat belts
Filed Apr 25, 2011

UPON PICKING UP MY CHILD FROM DAYCARE TODAY, I INSPECTED HER CARSEAT. I FOUND THE "SUPERLATCH" LATCH STRAP WAS VISIBLY LOOSE. I CHECKED FOR MOVEMENT AT THE BELT PATH AND FOUND APPROX 2" OF MOVEMENT. I IMMEDIATELY TIGHTENED IT DOWN AND CHECKED FOR MOVEMENT AGAIN. THERE WAS NO MOVEMENT. I PUT MY CHILD IN HER SEAT AND ADJUSTED THE HARNESS. I THEN PUT MY OTHER CHILD IN HIS CARSEAT. AFTERWARDS, I CHECKED THE BELTPATH OF MY DAUGHTER'S RADIAN XTSL AGAIN. BY THIS POINT THERE WAS ABT 0.5" MOVEMENT (STILL AN ACCEPTABLE INSTALL, BUT LOOSER THAN IT HAD BEEN LESS THAN 2 MINUTES EARLIER). I TIGHTENED IT DOWN AGAIN AND DROVE MY CHILDREN HOME (ABT 4 MILES OR 10 MINUTES). UPON ARRIVING HOME, I NOTICED THAT THE SL LATCH STRAP WAS VISIBLY LOOSE AGAIN. WHEN I CHECKED IT AT THE BELT PATH, THERE WAS ABT 1.5" MOVEMENT (MORE THAN THE 1" OF AN "ACCEPTABLE" INSTALL). SINCE I DO NOT KNOW WHAT IS CAUSING THE LOOSENING, NOR HOW TO STOP IT FROM HAPPENING, I HAVE REINSTALLED THE CARSEAT USING MY VEHICLE'S SEATBELT. I WILL NOT RISK MY CHILD'S LIFE BY USING THE SEAT IMPROPERLY INSTALLED. THE CARSEAT IS A SUNSHINE KIDS RADIAN XTSL, MODEL NUMBER US 19500 (NOT AVAILABLE AS A CHOICE ON THE NEXT PAGE OF THIS FORM) AND WAS MANUFACTURED IN 10/09. IT IS INSTALLED REAR-FACING, PASSENGER OUTBOARD, IN A 2011 VW JETTA SPORTWAGEN. (RELATED VEHICLE INFORMATION: MODEL YEAR=2011, MAKE=VOLKSWAGEN, MODEL=JETTA SPORTWAGEN). *TR

NHTSA ID
10397447
Incident
Apr 25, 2011

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .