2011 Volkswagen Jetta Other / unspecified Problems

I BOT W/ ONLY 40,000 MILES APPROX. I DRIVE ALOT. ITS ABOUT 70,000 NOW. ONE TIRE SENSOR IS OUT AND THE PERSON AT FRIRESTONE SAID THEYLL GO OUT AGAIN AND ITS HARD TO KNOW WHICH TIRE IT IS. THE ELE TRICAL IS A MESS. I FINALLY TOOK IT TO MY MECHANIC. IT IS DEFNITELY ELECTRICAL. THIS CAR IS NOT A GOOD VALUE AS EVERYTHING BREAKS ON IT AND I DONT SPEED AND ADD ADDITIVES AND B\'BABY" IT. I'M 62. IT HAS TO LAST. BUT IT IS NOT. I SEE THERES RECALLS FOR IT CONCERNING ELEECTRICAL, YET THE DEALER SAYS NO NEVER HA DA RECALL. THE NIGHT HALF MY LIGHTS WENT OUT WAS AFTER THANKSGIVING AS I WAS TRAVELING THE GRAPEVINE IN CAL. I WAS LUCKY NOT TO BE IN AN ACCIDENT

NHTSA ID

11382782

Incident

Nov 30, 2020

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE ABS, TRACTION CONTROL, BRAKE, AND AIR BAG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE MECHANIC, HOWEVER, INFORMED THE CONTACT THAT THE FAILURE MAY BE DUE TO THE ABS CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

NHTSA ID

11253185

Incident

Sep 1, 2019

Mileage

88,000 mi

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS STATIONARY, THE ANTI-LOCK BRAKING SYSTEM (ABS) FAILED. IN ADDITION, THE AIR BAG AND TRACTION CONTROL INDICATORS ILLUMINATED WHEN THE VEHICLE WAS STARTED. GUNTER VOLKSWAGEN IN FORT LAUDERDALE, FLORIDA 33317 WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE ABS FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

NHTSA ID

11101860

Incident

Jun 3, 2018

Mileage

90,000 mi

SIMILAR TO OTHER REPORTS HERE, EXTREME INNER SIDEWALL CRACKING; NO INDICATION FROM OUTSIDE; APPROXIMATELY 1/2 OF USABLE TREAD REMAINING. THIS AFFECTED ALL 4 TIRES AND WAS INSPECTED AT VW DEALER. HANKOOK COMMUNICATION OCCURRED WITH DETERMINATION OF TREAD SEPARATION. THIS IS AN EXTREMELY DANGEROUS SITUATION AS IT IS HIDDEN FROM EASY INSPECTION.

NHTSA ID

10785250

Incident

Oct 21, 2015

Mileage

82,000 mi

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE FROM THE FRONT PASSENGER SIDE WHEEL. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT AND WHO EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

NHTSA ID

10676634

Incident

Jan 3, 2015

Mileage

51,000 mi

2011 JETTA SPORTWAGEN TDI: STOCK ENTERTAINMENT SYSTEM (RCD 510) WENT DEAD. HEARD A LOUD POP, TOUCH SCREEN WENT BLACK, AND ALL FUNCTIONALITY WAS LOT. I CONSIDER THIS A MAJOR SAFETY ISSUE IN THAT THE ENTERTAINMENT SYSTEM ALSO INCLUDES THE HANDS FREE PHONE INTEGRATION. THIS IS A WELL KNOWN ISSUE IN THE SPORTWAGEN COMMUNITY (SEE THE FOLLOWING THREAD HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583?SNTEMLID=181117531#MSG390217) YET VOLKSWAGEN REFUSES TO STAND BY THEIR PRODUCT AND ACKNOWLEDGE A FAULTY PART. IN ESSENCE, VOLKSWAGEN IS KNOWINGLY PUTTING THEIR CUSTOMERS AT RISK BY SELLING CARS WITH A FAULTY ENTERTAINMENT SYSTEM WHICH INCLUDES THE HANDS FREE PHONE INTEGRATION. *TR

NHTSA ID

10659011

Incident

Sep 7, 2014

Mileage

52,000 mi

DRIVING ON FREEWAY. TPMS LIGHT CAME ON. WHEN CHECKED, ALL THREE TIRES WHICH WERE ORIGINAL EQUIPMENT (HANKOOK OPTIMO) HAD FAILED INSIDE SIDEWALLS. THESE TIRES HAD TO BE REPLACED. ACCORDING TO YOUR WEBSITE, THERE HAD BEEN A HANKOOK TIRE RECALL IN 2010 AND VOLKSWAGON DID NOT ADVISE MYSELF OR OTHER CUSTOMERS ABOUT THE DANGERS OF THESE TIRES WHICH A SIMPLE GOOGLE SEARCH WOULD REVEAL HAS RESULTED IN NUMEROUS ACCIDENTS AND POTENTIAL ENDANGERMENT OF BOTH THEIR CUSTOMERS AND OTHER INDIVIDUALS. FOR THE SAKE OF MY FELLOW VW OWNERS, I DON'T KNOW HOW TO GET THROUGH TO VW THAT THEIR SILENCE ON THIS MATTER IS DANGEROUS. *TR

NHTSA ID

10636910

Incident

Sep 10, 2014

Mileage

59,980 mi

ON A TRIP TO ST. CHARLES, MO ON 28 MAR 2013, AFTER WE PARKED, MY SON NOTICED SEVERE SIDEWALL BREAKS ON THE LEFT FRONT TIRE. HE SAID IT LOOKED LIKE THE TIRE WAS ABOUT TO BLOW. I THOUGHT THAT HE WAS JOKING, BUT LOOKED ANY WAY. WOW. I HAVE NEVER SEEN SUCH SEVERE CONDITION ON ANY TIRE, NOR HAD I EVER EVEN HEARD OF SUCH A CONDITION . THERE WERE NUMEROUS SHORT BREAKS AND LONG BREAKS INCHES LONG ALL AROUND THE OUTSIDE OF THE SIDEWALL. THE BREAKS WENT ALL THE WAY IN WITH METAL BELTS SHOWING. WE HAD JUST FINISHED DRIVING 200 MILES ON THE INTERSTATE TO GET TO ST CHARLES. I HONESTLY DON'T KNOW HOW WE MADE IT WITHOUT A BLOWOUT AND CRASH. I WENT IMMEDIATELY, AND SLOWLY, TO THE NEAREST TIRE DEALER AND PURCHASED TWO NEW TIRES. I ASKED THEM TO SAVE THE OTHER TIRE SO I MIGHT USE AS A POSSIBLE SPARE SINCE THE TIRES HAD PLENTY OF TREAD LEFT. THEY PUT THE "GOOD" TIRE IN THE TRUNK FOR ME. I LATER LOOKED AT THE "GOOD" TIRE AND FOUND THAT THE INSIDE SIDEWALL WAS EVEN WORSE THAN THE "BAD" TIRE! I FEEL VERY FORTUNATE THAT THESE OE TIRES DIDN'T CAUSE A TERRIBLE ACCIDENT. THE OTHER OE TIRES LOOK OK BUT I WILL BE REPLACING QUICKLY. THESE TIRES ARE HANKOOK OPTIMO H725A TIRES. *TR

NHTSA ID

10505006

Incident

Mar 28, 2013

Mileage

50,925 mi

PALISADES VW IN NY STRIPED MY CAR OF ALL ORIGINAL PART AND THEY ARE TELLING ME THAT THE CAR COMES WITH OLD WINTER TIRES. I HAVE TRIED TO RESOLVE THIS WITH THEM AND THEY LAUGHED IN MY FACE AND TOLD ME TO GO AND TALK TO THE PEOPLE THAT SOLD ME CAR. MY NEPHEW CHANGED MY TIRE HE SAID THAT I STILL AM GOING TO NEED A NEW ONE BECAUSE HE THOUGHT I A DONUT BUT I TOLD HIM I HAVE A FULL TIRE THAT IT WAS NOT A DONUT AND WHEN HE WAS DONE HE TOLD IT WASN'T. IT WAS A FULL TIRE BUT AGAIN I FIGURED MAYBE I WAS DID NOT PAY ATTENTION OR I REALLY DID NOT SEE A FULL TIRE. WHEN I GOT A FLAT ON OCTOBER 7TH I DID NOT WANT TO BRING MY CAR BACK TO PALISADE VW BECAUSE THEY DID NOT DO A GOOD JOB SO I WENT BACK TO WHERE I GOT MY CAR AND THEY CALLED AND ASKED IF I HAD MY TIRES CHANGED BECAUSE THE TIRES ARE NOT THE ONE THE CAR CAME WITH. I HAVE NEVER CHANGED MY TIRES AND I DID NOTICE THAT THEY WHERE DIFFERENT FROM WHEN I GOT THE CAR. NOT ONLY THAT BUT PALISADE MECHANIC STOLE MY GAS HAD A FULL TANK BOTH TIMES AND I GOT MY CAR BACK WITH LESS THEN A1/4. PLEASE PLEASE I AM BEGGING FOR HELP I AM A WAITRESS I DO NOT HAVE THE MONEY FOR THIS I CAN'T EVEN AFFORD TO GET APT PLEASE HELP ME I AM BEGGING YOU. I NEED THIS CAR TO BE SAFE BECAUSE I LIVE WITH MY NIECE AND I BABY SIT HER KID IN EXCHANGE FOR ROOM AND BOARD. THESE PEOPLE SAW THE CAR SEAT AND DID NOT CARE IF I CRASHED MY CAR AND KILLED THE BABY OR ANY ONE ELSE FOR THAT MATTER. AGAIN I AM BEGGING FOR YOUR HELP. *TR

NHTSA ID

10482405

Incident

Mar 12, 2011

Mileage

10,838 mi

THIS IS A RE-OCCURRENCE OF THE COMPLAINT 10425920 THAT WAS SUBMITTED BY ME ON 17 SEPTEMBER AND IS LISTED ON THIS SITE. IT HAS HAPPENED AGAIN. SYMPTOMATICALLY IT IS THE SAME. WHILE TRYING TO GAIN ACCESS TO THE VEHICLE THE KEY FOB WOULDN'T OPEN THE DOORS. AFTER GAINING ENTRY TO THE VEHICLE ALL LOCKS ARE INOPERATIVE AND THE FUSE IS BLOWN. THE INITIAL ISSUE WAS WORKED ON BY MY LOCAL VW DEALER BUT DUE TO THE ODD NATURE OF THE ISSUE VW TECH WAS CONSULTED. THE SYSTEM FUSE WILL ONLY BLOW IF I TRY TO GAIN ENTRY TO THE CAR WITH THE KEY FOBS. IF A NEW FUSE IS INSTALLED AND THE SENSORS ON THE ACTUAL DOOR HANDLES ARE USED THE FUSE WILL NOT BLOW. THE DEALER HAD THE CAR FOR A WEEK AND VW WAS INDECISIVE ABOUT WHAT TO DO. VW ADVISED THE DEALERSHIP TO JUMP OUT THE FUSE AND RETURN THE VEHICLE TO ME (AND THEY DID!) UNTIL THEY COULD FIGURE OUT THE WAY AHEAD. I WAS ASKED TO RETURN THE VEHICLE TO THE DEALER A FEW WEEKS LATER AND A COMPLETE REPLACEMENT CENTRAL LOCKING CONTROL UNIT WAS INSTALLED. I AM RETURNING THE CAR TO THE DEALER FOR ANOTHER ATTEMPT AT SOLVING THE PROBLEM. I AM QUITE SURE THAT VW SHOULDN'T BE ADVISING DEALERSHIPS TO JUMP OUT FUSES AND RETURN VEHICLES TO CUSTOMERS FOR USE. BEYOND THE TECHNICAL ISSUE VW TECHLINES BEHAVIOR IS ALARMING AND IT WOULD BE WORTH ASKING TO SEE THE DIALOG FILES FOR MY ISSUE. I WILL ADVISE REGARDING THE OUTCOME OF THIS NEXT VISIT. *TR

NHTSA ID

10438177

Incident

Nov 29, 2011

Mileage

30,108 mi

EVENT LEADING TO FAILURE: SUNNY MID-DAY, DRIVING ON THE HIGHWAY I HEARD A SOUND AS IF MY TIRE HAD BURST, AND MOMENTARILY LOST CONTROL OF THE VEHICLE. DID NOT CRASH. FAILURE AND DETAILS: ONCE I HALTED THE CAR, I INSPECTED MY PASSENGER-SIDE FRONT TIRE, AND THOUGH IT WAS FLAT, THERE WERE NO SIGNS OF RUPTURE OR PERFORATION. I PROCEEDED TO CHANGE IT, AND, HAVING REMOVED IT, I NOTICED A CRACK IN THE INNER LUMEN. THE CRACK WAS AN ARC OF APPROXIMATELY 6 INCHES. ACTION TO CORRECT THE FAILURE: A SPARE TIRE WAS SET IN PLACE AND THE CAR HAS BEEN TAKEN TO THE DEALER. FURTHER DETAILS: DEALER CLAIMS THAT THE DAMAGE WAS USER INDUCED, BUT I WAS DRIVING ON THE HIGHWAY AND THERE WERE NO BUMPS, DEBRIS, NOR DID I CRASH. I FEAR THIS COULD HAPPEN TO OTHERS. I HAD PREVIOUSLY TAKEN THE CAR TO THE DEALER BECAUSE THE LOW TIRE PRESSURE LIGHT WAS ON, BUT I WAS TOLD THAT IT WAS NORMAL AND THAT THE SENSOR HAD TO BE REST. *TR

NHTSA ID

10421526

Incident

Aug 24, 2011

TRAVELLING UNDER NORMAL CONDITIONS ON INTERSTATE 95 MY TIRE PRESSURE LIGHT CAME ON SIGNALING LOW TIRE PRESSURE. I IMMEDIATELY REDUCED SPEED AND MOVED OVER TO THE RIGHT LANE TO MONITOR ANY CHANGE IN PRESSURE OR CONTROL. THE LIGHT STAYED ON FOR APPROX. 3 MILES WITHOUT ANY SIGNAL OF LOW PRESSURE AT WHICH TIME THE REAR PASSENGER TIRE BLEW OUT. I WAS ABLE TO CONTROL THE CAR AND PULL OFF THE HIGHWAY WITHIN 30-40 FEET AFTER BLOWOUT. THE TIRE ITSELF WAS COMPLETELY SEPARATED FROM THE RIM AND WAS 100% TORN FROM AT THE BELT SEAM ON THE INTERIOR AND EXTERIOR. THE TIRE IN QUESTION WAS A CONTINENTAL CONTIPRO CONTACT 225. VW WOULD NOT ADMIT DEFECT AFTER THEIR REVIEW ALTHOUGH MECHANICS AT MERCHANTS AND "OFF THE RECORD REVIEW" BY VW ADMITTED IT LOOKS LIKE A DEFECT. AT THE 10K SERVICE CHANGE AT VW, THE CAR WAS INSPECTED AND THE TIRES WERE APPROVED WITH SUFFICIENT TREAD NOTED.

NHTSA ID

10418893

Incident

Jul 19, 2011

Mileage

11,000 mi

I PURCHASED A 2011 VW JETTA S SEDAN ON 1/24/2011. AT APPROXIMATELY 1000 MILES, THE CAR BEGAN MAKING A WHISTLING NOISE FROM UNDER THE DASH NEARLY ALL THE TIME. I BROUGHT THE CAR IN FOR SERVICE ON 2/16/11 AND AFTER A FEW DAYS, I WAS TOLD THE PROBLEM WAS ISOLATED TO THE THERMAL EXPANSION VALVE IN THE AC SYSTEM. THIS WAS REPLACED AND THE PROBLEM WAS FIXED. ABOUT 2 WEEKS LATER, THE SOUND RETURNED. I BROUGHT THE CAR IN AGAIN ON 3/29/11 AND AGAIN WAS CONTACTED A COUPLE OF DAYS LATER. THE DEALER SERVICE REP TOLD ME THAT THE VW FACTORY TECH REP LOOKED AT THE CAR AND THERE IS NOTHING WRONG WITH IT. HIS DETERMINATION IS THAT IT IS OPERATING ACCORDING TO SPECIFICATION. I CONTACTED VW OF AMERICA AND THEY CONFIRMED THIS AS THE OUTCOME AND THAT IF I REMAIN UNSATISFIED I COULD CALL THE BETTER BUSINESS BUREAU AUTO LINE FOR RESOLUTION, WHICH I HAVE ALSO DONE. THIS ISN'T A SAFETY ISSUE, BUT CERTAINLY REPRESENTS A DESIGN FLAW THAT VW IS NOT WILLING TO RECTIFY. THE CAR WHISTLES NEARLY CONSTANTLY WHEN THE AC SYSTEM IS AT OPERATING PRESSURE AND TEMPERATURE. ADDITIONALLY, THE CLEARCOAT SUSTAINED DAMAGE AFTER LESS THAN 48 HOURS OF EXPOSURE TO BIRD DROPPINGS. THE DEALERSHIP STATED THERE IS NOTHING THEY CAN DO AND THE WARRANTY SPECIFICALLY EXCLUDES THAT DAMAGE FROM COVERAGE. *TR

NHTSA ID

10397067

Incident

Feb 16, 2011

Mileage

1,704 mi

TL*THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA WAGON. THE CONTACT STATED THAT HE WAS SEARCHING FOR INFORMATION IN THE VEHICLES OWNERS MANUAL ABOUT THE WEIGHT LIMIT FOR THE LATCH SYSTEM USED WHEN INSTALLING A CHILD SEAT. THE CONTACT WAS UNABLE TO FIND ANY INFORMATION. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT OF THE WEIGHT LIMIT AND STATED THAT DUE TO LEGAL REASONS THE INFORMATION WAS NOT LISTED IN THE MANUAL. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10395270

Incident

Apr 8, 2011

WHILE DRIVING THE WINDSHIELD WIPERS WOULD RANDOMLY CREEP UP THE WINDSHIELD AND WHEN THE WIPERS GOT ALL THE WAY TO SERVICE MODE, ALL THE DOORS WOULD UNLOCK. THE RADIO WOULD FADE IN AND OUT AND THE WHEN ADJUSTING THE SOUND ON THE RADIO LOUD CRACKING, POPPING AND STATIC SHOULD WOULD COME FROM THE RADIO SPEAKERS. *TR

NHTSA ID

10394022

Incident

Jan 14, 2011

Mileage

878 mi