2014 Volkswagen Jetta Fuel system Problems

WHAT HAPPENS IS MY CAR SHUT DOWN IN THE MIDDLE OF TRAFFIC AFTER ME GETTING GAS SOMETIMES AND ENGINE LIGHT APPEAR. WHEN SHUTTING DOWN A QUICK FLASH OF BATTERY LIGHT SHOWS UP, NOW ENGINE LIGHT IS ON LONGER AND THE CAR POWER JUST SHUT EVERYTHING DOWN AS IF THE BATTERY IS DEAD NOTHING WORK BUT WITH A JUMP I WAS ABLE TO MOVE CAR AND WHEN I CUT IT OFF IT SHUT DOWN AGAIN THIS BEEN GOIN ON FOR ABOUT 1 MONTH ADVANCE AUTO TEST IT AND SAID IT HAD SOMETHING TO DO WITH MY FUEL PUMP DON'T REMEMBER THE CODE BUT ENGINE KEEP COMING ON VERY OFTEN.

NHTSA ID

11579775

Incident

Mar 26, 2024

The contact owns a 2014 Volkswagen Jetta. The contact stated while driving 50 MPH, the vehicle started jerking and lost motive power. The contact stated that the check engine warning light was blinking. The vehicle was taken to the dealer and the spark plugs were replaced, but the failure reoccurred. The vehicle was taken to an independent mechanic who stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 15V028000 (Fuel System, Gasoline) and referred the contact to the dealer for assistance. The dealer was contacted but no assistance was not provided. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in the recall. The failure mileage was 30,000.

NHTSA ID

11529441

Incident

Jan 4, 2016

Mileage

30,000 mi

This letter is not that I've had a component failure, but that I am concerned about the published failure rate of my Bosch CP4, high pressure fuel pump. I've read multiple horror stories of people who had catastrophic fuel pump failure on their diesel car or truck. I just came to my attention that on June 15, 2022, the NHTSA and Chrysler have issued a recall for the CP4 fuel pumps that were installed on Jeep Grand Cherokees 2014-2020, and Ram 1500s 2014-2019, all of them had the 3.0L diesel engines. It is my assertion that if the NHTSA has issued a recall because of those afore mentioned fuel pumps, that your office should do the same for the VW cars that have the Bosch CP4 diesel fuel pump as well. In your letter dated June 15, 2022, address to Karen Blaesser at Chrysler(campaign number 22V-406), it states the the fuel pump can fail introducing internal debris into the fuel system, potentially resulting in fuel stavation. It goes on to say that the consequence of that fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash. I would like to ask the NHTSA to make the same ruling on the VW vehicles that have the CP4 fuel pumps. I have heard that pump failure will result in thousands of dollars in repair costs to get the car back on the road. Another important fact that should be interjected is the fact that VW or the Volkswagen Audi Group should have known that the pumps would prematurely fail because of the Ultra Low Sulfur diesel fuel that we have in the USA. Over in the EU, they use a different formulation of diesel fuel, one that offers better lubricity for the fuel pumps. In 2006, the Federal Government mandated the use of that ULSD fuel. Another important fact to consider is that VW replaced their reliable CP3 fuel pumps for the newer CP4. That change was a cost saving measure that has cost many consumers a lot of money.

NHTSA ID

11472123

Incident

Jul 2, 2022

My car has progressed from an intermittent crank/no start issue to outright failure while driving. There have been several incidents where I am driving at ~40 mph and my car completely dies in the middle of intersections/fast moving traffic putting me in grave danger. I have visited the dealership 4 times now with multiple parts replaced but the issue persists, and I feel unsafe driving the vehicle but I have no other option. I have not been given a loaner vehicle at any time from the dealership despite requesting one. There has been no check engine light present at any time. I have had the car since it was brand new and it has been serviced precisely at each service interval only at VW dealerships.

NHTSA ID

11447264

Incident

Nov 9, 2021

WHILE DRIVING ON BUSY CITY ROAD CAR JUST STOPPED/DIED IN MIDDLE OF TRAFFIC. IT ALSO HAS MAJOR ISSUES NOT RESTARTING AFTER I TURN IT OFF.

NHTSA ID

11403061

Incident

Mar 14, 2021

Mileage

123,088 mi

TRANSMISSION OIL COOLER LEAKING TRANSMISSION OIL. TOOK TO VOLKSWAGEN DEALERSHIP AND THEY ATTEMPTED REPAIR AND I LEFT IN THE DEALERSHIP AND WAS DRIVING AND THE CAR START SMOKING AND LEAKING OIL ALL OVER THE ROAD.

NHTSA ID

11397923

Incident

Jan 2, 2021

Mileage

110,000 mi

GOT THIS CAR FOR MY 16 YEAR OLD SON. IT KEEPS STALLING WHILE HE IS DRIVING AND ALSO WHILE IDLING. BEEN TO SHOP 2 TIMES. HAVE REPLACED FUEL PUMP AND CRANKSHAFT AND IT STILL DOESN'T WORK RIGHT AND I'M OUT $1200 IN REPAIRS! SERVICE CANNOT FIGURE OUT WHAT IS GOING ON. THEY HAVE HAD THE CAR A WEEK....THEN 2 WEEKS...AND IT STILL IS STALLING. THIS IS A LIFE THREATENING SITUATION. I HATE THIS CAR AND FEEL ABSOLUTELY RIPPED OFF BUYING IT USED. IF SOMETHING HAPPENS TO MY CHILD BECAUSE OF THIS STALLING ISSUE, VW IS GOING TO BE HELD RESPONSIBLE. I HAVE SEEN YEARS AND YEARS OF COMPLAINT ABOUT THIS ISSUE ONLINE AND NO ONE HAS EVER GOTTEN A RESOLUTION. THIS IS UNACCEPTABLE.

NHTSA ID

11396761

Incident

Feb 15, 2021

Mileage

75,000 mi

MY CAR'S TRANSMISSION OIL COOLER IS LEAKING TRANSMISSION OIL ALL OVER MY CAR/UNDER MY CAR. MY MECHANIC DIAGNOSED THE ISSUE. I TOOK IT TO VW DEALERSHIP FOR ANOTHER DIAGNOSTIC ONLY FOR THEM TO NOT FIX THE CAR AFTER 700.00 AND I WAS TOLD THE CAR WAS FIXED UNTIL I DROVE IT 10 MIN DOWN THE ROAD AND THE CAR WAS SMOKING AND LEAKING OIL EVERYWHERE. THE CAR ALMOST CAUGHT ON FIRE DUE TO THE LEAK.

NHTSA ID

11384036

Incident

Dec 16, 2020

Mileage

114,000 mi

WHEN THE VEHICLE DOWNSHIFTS TO LOWER GEARS THE ENGINE STUTTERS AND EVENTUALLY STALLS OUT

NHTSA ID

11364052

Incident

Jul 25, 2020

Mileage

113,000 mi

EPC WARNING LIGHT CAME ON SUDDENLY; VEHICLE THROTTLED DOWN AND CONTINUED TO BUCK AND STALL OUT; LOSS OF POWER AND SPEED. VERY DANGEROUS WHILE IN TRAFFIC. NO SPECIFIC DIAGNOSTIC CODE(S) WERE SAVED OR TRIGGERED. THIS CAUSES COSTLY AND UNNEEDED DIAGNOSTICS AND REPAIRS

NHTSA ID

11343113

Incident

Aug 1, 2020

Mileage

68,000 mi

THE HIGH PRESSURE FUEL PUMP DISINTEGRATED WHEN IT WAS SITTING SO LONG IN STORAGE. DUE TO THE EDITIONS RECALL VW HAD. THERE FOR THE CAR WILL LOOSE POWER AND COULD CAUSE AN ACCIDENT. UNEXPECTEDLY. THE CAR WAS DRIVING ON A CITY STREET WHEN THIS HAPPENED.

NHTSA ID

11339930

Incident

Jun 12, 2020

Mileage

36,000 mi

UPON ARRIVAL AT DESTINATION KEY WILL NOT COME OUT OF IGNITION, THIS HAS HAPPEN ON 12 OCCASIONS. TRANSMISSION IS LEAKING AROUND OIL RING WHICH MAY CAUSE IT TO FLOW IN COOLANT. DEALERSHIP STATED RECALLS ARE OUT JUST NOT MY VIN NUMBER. I WOULD LIKE FOR THIS VIN TO BE INCLUDED, ASAP.

NHTSA ID

11309326

Incident

Jan 1, 2019

Mileage

138 mi

CAR ENGINE JUST DIED WHILE IN DRIVE, USUALLY WHILE SLOWING DOWN AND COMING TO A STOP. WHEN BROUGHT IN FOR REPAIR, A FUEL ENGINE WAS REPLACED. TWO WEEKS LATER THE PROBLEM BEGAN OCCURRING AGAIN. ANOTHER PART WAS REPLACED. FOUR MONTHS LATER, THE PROBLEM HAS RETURNED. THE ENGINE STARTS TO SHAKE WILL IN IDLE WITH FOOT ON BREAK. AND THEN SHUTS OFF.

NHTSA ID

11307897

Incident

Feb 8, 2020

Mileage

40,000 mi

VEHICLE HAS ANOTHER FUEL RAIL ISSUE. THIS WAS PART OF A COUPLE OF RECALLS AND THE VEHICLE WAS "REPAIRED" IN THE PAST BY VW. HOWEVER, THE FUEL RAIL HAS FAILED AGAIN AND VW WILL NOT HONOR THE RECALLS OR PAY FOR THE REPAIR. THIS KNOWN DEFECT IS A SAFETY HAZARD AND CAN CAUSE THE VEHICLE TO CATCH ON FIRE. SEE RECALLS #24BI WHICH WAS REPLACED BY #24BL.

NHTSA ID

11296849

Incident

Dec 18, 2019

Mileage

105,000 mi

WHILE DRIVING ON THE OVERPASS THE CAR CUTOFF ALMOST HIT FROM BEHIND BY A DUMP TRUCK WOULD NOT CRANK BACK UP FOR 7 MINUTES. AIRBAG LIGHT ON SHOW MALFUNCTION OF AIRBAG

NHTSA ID

11292087

Incident

Dec 30, 2019

Mileage

719,974 mi

MY VEHICLE; FOR MONTHS NOW, HAS EITHER NOT STARTED UP RIGHT AWAY OR SHUT OFF WHILE DRIVING THROUGH CITY STREETS AND A MAJOR FREEWAY. WHILE DRIVING THE CAR LOSES POWER BUT THE BATTERY HAS POWER. POWER STEERING BECOMES LOST AND I HAVE TO PUSH THE VEHICLE OFF THE ROAD OR FREEWAY. THE VEHICLE HAS A ROUGH IDOL WHEN THIS OCCURS AND BECOMES UNSAFE TO HANDLE AND CAREFULLY REMOVE FROM A BUSY ROAD.I HAVE TAKEN IT IN TO VW SERVICE MULTIPLE TIMES AND THET CANNOT FIX IT. NO CODE COMES UP ON THEIR DIAGNOSTIC COMPUTER AND NO CHECK ENGINE DASH LIGHTS ILLUMINATE. THIS ISSUE SEEMS AS THOUGH IT IS IMPOSSIBLE TO FIX BY THE DEALERSHIP WHO SOLD IT TO ME, AND SELF DIAGNOSING IS OUT OF MY LEAGUE.

NHTSA ID

11287700

Incident

Jun 15, 2019

Mileage

70,000 mi

AFTER FUELING CAR WILL NOT START. ALSO FUEL LINE APPEARS TO BE HANGING

NHTSA ID

11277831

Incident

Oct 31, 2019

Mileage

53,000 mi

FUEL PUMP REPLACED. ELECTRICAL SYSTEM FAILED. PROBLEMS STARTED AT 54,000 MILES. NO LETTER FOR A RECALL!

NHTSA ID

11270230

Incident

Oct 11, 2019

FUEL PUMP NEEDED TO BE REPLACED. ELECTRICAL SYSTEM FAILURE.

NHTSA ID

11268384

Incident

Oct 11, 2019

Mileage

100,000 mi

THE EPC LIGHT CAME ON AND I PULLED TO SIDE AND TURN THE CAR OFF. WHEN I TURNED CAR BACK ON THE LIGHT WAS OFF. THEN IT CAME ON ANOTHER TIME AND I NOTICE WHEN TRYING TO ACCELERATE TO THE CAR IS LAGGING. SO I DECIDED TO TAKE TO VW DEALER IN MARTINEZ GA AND THEY SAID I HAD GOTTEN SOME BAD GAS, THEY ADDED SOME 44K ADDITIVE TO THE TANK. I WAS ONLY USING SHELL GAS, SO I WAS TOLD TO TRY ANOTHER BRAND THAT WAS A TOP TIER GAS. I TRIED CITGO AND THEY HAD THE TOP TIER STICKER ON THE TANK. THE CAR DROVE GOOD FOR A DAY AND A HALF THEN THE LIGHT CAME ON AGAIN WITH ALSO THE CHECK ENGINE LIGHT AND THE CAR STARTED TO SHAKE. I HAVE REACHED OUT TO THE DEALERSHIP ONLINE AND I GOT A CALL FROM A SALES REP, WHO SAID SHE COULD HELP ASSIST WITH PURCHASING A SAFER OR NEW CAR. I DON'T WANT TO BUY ANOTHER CAR AT THIS TIME. I ONLY HAVE 125K MILES AND THE CAR WAS RUNNING FINE. I LOOKED ON THE INTERNET AND I SEE THAT THIS IS NOT A NEW ISSUE WITH VW JETTA FROM 2014 TO 2018 AND VW HAS NOT FIGURED OUT THE FIX FOR IT. I WAS SUPPOSED TO GET A CALL BACK FROM THE SERVICE ADVISOR AND I HAVE NOT HEARD FROM HIM. SO AT THE PRESENT TIME I AM DRIVING AND PULLING TO THE SIDE OF THE ROAD TO GET THE LIGHT TO TURN OFF. WHEN I GET HOME I TRY NOT TO GO ANYWHERE OTHER THAT TO WORK AND BACK.

NHTSA ID

11266177

Incident

Sep 26, 2019

Mileage

124,000 mi

EXCESSIVE STALLING AT INTERSECTIONS, ALMOST HIT WHEN MAKING A RIGHT TURN BECAUSE THE CAR STALLED. RESTART THE CAR AND WORKS FINE, BUT IS GETTING MORE FREQUENT.

NHTSA ID

11265617

Incident

Aug 5, 2019

Mileage

70,155 mi

AFTER HAVING THE CAR FOR A YEAR, THE INJECTOR COIL PACK MALFUNCTION. THE CAR WOULD SPUTTER AND SLOW DOWN SPEED WHILE DRIVING AND WOULD STOP. I WENT THROUGH 3 REPLACEMENTS. WHEN THE CAR IS IDLE, THE CAR SHAKES OR LIKE IT IS STRESSING ITSELF TO WORK HARD BEING IDLE. THE KEY IGNITION IS NOW GIVING PROBLEMS. THE CAR WILL NOT RECOGNIZE THE KEY AND WILL NOT TURN ON. IF YOU HOLD THE KEY AT A CERTAIN ANGLE IT WILL TURN ON BUT IT IS HARD TO TAKE THE KEY OUT OF IGNITION.

NHTSA ID

11244802

Incident

Aug 1, 2019

MY VEHICLE STARTED FLASHING THE ENGINE LIGHT. THEN ITS STARTED STALLING. I TURNED IT OFF ,WAITED A COUPLE MINUTES AND IT WAS FINE TO DRIVE BUT STILL HAD THE ENGINE LIGHT ON. NOTHING HAPPENED UNTIL THE NEXT DAY, THE ENGINE LIGHT WASNT ON ANYMORE. AS I WAS DRIVING AT 70 MPH IT STARTED STALLING AGAIN. TOOK IT TO A SHOP AND THEY TOLD ME I HAD A COUPLE OF CODES ON. IT WAS CLEARED JUST TO MAKE SURE IT WASNT SOMETHING ELSE. AFTER ABOUT 100 MILES OF DRIVING THE ENGINE LIGHT TURNED ON AGAIN AND THE CAR STARTED STALLING AGAIN AT AROUND 65MPH. I CHANGED THE SPARK PLUGS AND THE SPARK PLUG WIRES. RUNS GREAT UNTIL ANOTHER 100MILES OF DRIVING, IT STARTED STALLING AT AROUND 75MPH. EVERYTIME THE LIGHT COMES ON, I TURN THE CAR OFF WAIT A COUPLE MINUTES AND TURN IT BACK ON WITH OUT ANY SIGNS OF MISFIRING.

NHTSA ID

11205918

Incident

Apr 17, 2019

Mileage

74,000 mi

I HAVE A FUEL LEAK FROM INJECTOR SEAL WHICH IS CAUSING IT TO SMELL LIKE STRONG GAS IN MY CAR EVERY TIME I USE MY HEAT.

NHTSA ID

11176052

Incident

Dec 1, 2018

MY JETTA'S FUEL RAIL IS LEAKING AROUND THE SEAL TO THE FUEL INJECTOR(S) AND IS CURRENTLY LEAKING FUEL INTO MY ENGINE COMPARTMENT. I BROUGHT THIS IN 16 MONTHS AGO AND MY DEALER SAID THEY COULD NOT FIND THE ISSUE. I HAVE RECENTLY BROUGHT IT BACK IN AND FOUND OUT THE 2014 JETTA WAS RECALLED FOR THIS EXACT ISSUE BUT THE DEALER IS CLAIMING MY VIN IS NOT COVERED. IS THERE ANYTHING I CAN DO ABOUT THIS?

NHTSA ID

11154795

Incident

Jul 28, 2017

Mileage

50,000 mi