RoadVitals

2014 Volkswagen Jetta Exterior lighting Problems

Owner-reported complaints naming the exterior lighting system, filed with NHTSA

Data refreshed

Exterior lighting reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
24
Latest Sep 6, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 386 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2014 Volkswagen Jetta submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 24 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming exterior lighting

Shown in the owner’s own words, exactly as filed

ElectricalExterior lighting
Filed Sep 6, 2020

IN THE FOLLOWING, LB/HB IS LOW BEAM, HIGH BEAM: ' THE DASHBOARD INDICATOR FOR HB IS ALWAYS ON, EVEN WHEN THE STEERING COLUMN LEVER IS ON LB AND LIGHTS ARE REALLY LB. ' THE TURN SIGNAL DASHBOARD LIGHT BLINKS FAST -- LIKE THERE IS A BURNT-OUT BULB -- BUT THEY ACTUALLY FLASH FINE. ' WHEN THE STEERING COLUMN LEVER IS SET TO HB, ALL LIGHTS ON THE DRIVER SIDE ARE DEAD; OR, THE HB BULB DOESN'T LIGHT AT ALL AND THE LB BULB GOES FAINT. ' WHEN I TURN THE LIGHTS OFF WHEN THE ENGINE IS RUNNING, THEY STAY ON ' SAY I'M DRIVING AT NIGHT ALL EVERYTHING IS FINE. I TURN THE CAR OFF; WHEN I START IT UP AGAIN SECONDS LATER, THE LIGHTS ARE MESSED UP FINALLY, THE LIGHTS USUALLY STAY EITHER WORKING OR ARE MESSED UP WHILE DRIVING, BUT ONCE IN A WHILE, THEY WILL GO FROM WORKING TO MESSED UP OR VICE VERSA WHILE DRIVING. BUT I WORK AT NIGHT AND LIVE ONLY ONE MILE FROM MY JOB, SO I HAVE NOT HAD THIS CAR ON THE ROAD AT NIGHT FOR ANY SIGNIFICANT LENGTH OF TIME. THE MOST COMMON SCENARIO IS THAT THE CAR HAS SAT FOR HOURS; I START IT, AND THE LIGHTS ARE EITHER MESSED UP OR WORKING FINE, AND THEY STAY THAT WAY UNTIL THE CAR IS TURNED OFF AND STARTED AGAIN.

NHTSA ID
11353383
Incident
Sep 1, 2020
Mileage
32,100 mi
Exterior lighting
Filed Jul 9, 2020

HEADLIGHTS NEED TO BE REPLACED ON . DOES NOT MATTER THE QUALITY OF BULBS THAT WE BUY THEY'RE BURNING OUT AT LEAST 3 TIMES A YEAR. SOMETIMES SINGULARLY BUT HAS HAPPENED TO BOTH HEADLIGHTS AT SAME TIME BEFORE. THIS HAS BEEN GOING ON FOR SEVERAL YEARS NOW

NHTSA ID
11338346
Incident
Mar 1, 2016
ElectricalEngineExterior lighting
Filed Nov 22, 2019

AFTER EXITING THE FREEWAY AND GOT TO THE OVERPASS I HAD TO STOP, AFTER A ACCELERATED THE ENGINE SHUT DOWN, LOST ALL ELECTRICAL POWER EXCEPT FOR THE RADIO, FORTUNATELY AFTER THE OVERPASS WAS A DOWNGRADE SO THE CAR WAS ABLE TO COAST TO SAFETY ON TO THE SHOULDER. THIS HAS NOT BEEN THE FIRST INCIDENT WHERE THE VEHICLE HAS LOST COMPLETE POWER WHILE DRIVING IN CITY STREETS. THIS IS MY WIFE'S CAR, SHE HAD COMPLAINED TO ME OF THE CAR NOT STARTING AFTER SHE GOTTEN OFF WORK, WE TRIED TO JUMP STARTED IT AND IT STILL WOULD NOT START, SO IT HAD TO WAIT TILL I GOT OFF FROM WORK. SOON AS I GOT TO THE VEHICLE AFTER MY SHIFT, I TRIED TO CRANK START IT AND THE VEHICLE STARTED WITH OUT HESITATION. WHILE DRIVING IN THE CITY STREET, AFTER MAKING A STOP THE VEHICLE ENGINE SHUT OFF, I WAS UNAWARE SINCE THE RADIO WAS STILL PLAYING, SO MY WIFE POINTED OUT THIS HAD BEEN HAPPENING TO HER AS WELL, EVEN AFTER WE REPLACED THE BATTERY. SO I TOOK THE VEHICLE TO MY MECHANIC AND HE MENTIONED THAT THIS COULD BE AN ALTERNATOR PROBLEM, SO WE REPLACED THE ALTERNATOR AS WELL, BUT THE VEHICLE CONTINUES TO SHUT DOWN OR IT JUST WON'T START. I DECIDED TO CHECK THE WIRING TO THE BATTERY AND TO THE DISTRIBUTOR AND AFTER DOING THIS THE VEHICLE WILL START UP AGAIN. LAST EPISODE WAS ON 11/15/2019 AS I EXITED THE FREEWAY ON MY WAY TO WORK. WHEN I GOT HOME I REMEMBERED THAT MY WIFE HAD HANDED ME A COUPLE OF LATTERS FROM THE VW DEALER WITCH WE HAD OMITTED SINCE WE BOUGHT THE VEHICLE USED IN A CAR LOT. THIS IS HOW I FOUND OUT THAT THESE LETTERS WHERE NOTICES OF THE RECALLS ON THIS PARTICULAR VEHICLE. I SHARED THIS WITH A FRIEND THAT CLAIMS HE ALSO HAD THE SAME PROBLEM WITH A VW VEHICLE HE OWNED, HE EXPLAINED THAT THE PROBLEM IN HIS UNKNOWN VW MODEL, THE ELECTRICAL WIRING WAS AT FAULT. I'M SCHEDULED TO BRING THE VEHICLE IN FOR A RECALL FOR THE KEY COLUMN, WITCH IS NOT ASSOCIATED TO THE PROBLEM ACCORDING TO VW REP.

NHTSA ID
11281687
Incident
Nov 15, 2019
Mileage
91,300 mi
ElectricalExterior lighting
Filed May 28, 2019

HEADLIGHTS STOPPED WORKING ON DIM. THEN TAILIGHTS WENT OUT. WE'VE HAD THE CAR 2 1/2 YEARS AND THIS IS SECOND TIME THE HEADLIGHTS HAVE WENT OUT LIKE THIS. WHEN THE HEADLIGHTS WENT OUT, THE BLUETOOTH ALSO WASN'T WORKING THE WAY IT HAD PREVIOUSLY. ALSO, THE WINDOWS WILL SOMETIMES NOT RESPOND PROPERLY. THEY WILL GO THE OPPOSITE WAY THAT I AM DIRECTING IT TO DO. (PUSH FOR UP AND IT GOES DOWN, FOR EXAMPLE). THESE INCIDENCES HAPPEN BOTH WHEN VEHICLE IS MOVING AND STATIONARY.

NHTSA ID
11210292
Incident
Mar 3, 2017
Mileage
70,000 mi
Exterior lighting
Filed Feb 17, 2019

THE PASSENGER SIDE LOW BEAM WENT OUT. I REPLACED THE BULB AND IT STILL DIDN'T WORK. THEN THE DRIVER'S SIDE LOW BEAM WENT OUT TOO. I TRIED REPLACING BOTH BULBS AT ONCE, IT DIDN'T WORK. THEN I CHECKED THE FUSES, BOTH UNDER THE HOOD AND UNDER THE DASH. THE FUSES ARE GOOD. THE HIGH BEAMS ARE GOOD, THE RUNNING LIGHTS, BREAK LIGHTS AND TURN SINGLE LIGHTS ARE GOOD. JUST THE LOW BEAMS.

NHTSA ID
11180663
Incident
Feb 9, 2019
Mileage
37,500 mi
Exterior lighting
Filed Feb 2, 2019

REPEATED HEADLIGHT FAILURE. DRIVER AND PASSENGER HEADLIGHT BULBS REQUIRE REPLACEMENT AFTER 3-4 MONTHS.

NHTSA ID
11173661
Incident
Jun 15, 2016
Mileage
30,000 mi
Exterior lighting
Filed Dec 7, 2018

LOW BEAMS FAILED TO TURN ON. REPLACED THE BULBS NOT TOO LONG AGO AND THE BULBS ARE NOT BURNED OUT. ALL FUSES ARE GOOD. HIGH BEAMS WORK, DAYTIME RUNNING LIGHTS WORK. LOW BEAMS ARE NOT FUNCTIONING PROPERLY.

NHTSA ID
11156885
Incident
Dec 7, 2018
Mileage
60,000 mi
ElectricalExterior lighting
Filed Oct 18, 2018

LOW BEAM HEADLIGHTS BOTH WENT OUT AND REFUSE TO TURN ON. BULBS AND FUSES ARE FINE AS WELL AS THE BRIGHTS WORK JUST FINE. THE PROBLEM STARTED THIS MORNING AS I WENT TO LEAVE FOR WORK.

NHTSA ID
11141236
Incident
Oct 18, 2018
Mileage
84,000 mi
Exterior lighting
Filed Oct 18, 2018

THE HIGH BEAMS STOPPED WORKING. NO INDICATOR LIGHT ON THE READOUT, EITHER. IT WAS STATIONARY. BULBS AREN'T BURNED OUT, FILAMENTS ARE INTACT IN BOTH.

NHTSA ID
11141235
Incident
Jan 31, 2018
Mileage
70,000 mi
ElectricalExterior lighting
Filed Aug 21, 2018

THE DOOR LOCKS WONT WORK, KEEPS JUST CLICKING, THIS IS A SAFETY FEATURE WHEN DRIVING ALONE OR STOPPING AT RED LIGHTS, ANYONE CAN ENTER YOUR VEHICLE AT ANYTIME.THE KEY GETS STUCK IN IGNITION WONT TURN. HEADLIGHTS KEEP BLOWING

NHTSA ID
11121188
Incident
Oct 19, 2017
ElectricalExterior lighting
Filed Jun 26, 2018

LOW BEAM ISSUE, I HAVE HAD TO REPLACE MY HEADLIGHT NUMEROUS TIMES AND THEY KEEP GOING OUT WITHOUT THE BULB BEING BAD

NHTSA ID
11104086
Incident
Oct 31, 2016
Mileage
20,000 mi
ElectricalExterior lighting
Filed May 28, 2018

I HAVE 2014 VW JETTA THE CAR HAS HORN PROBLEM AND ALSO SOME ELECTRICAL PROBLEM. HORN SOMETIMES WORKING SOMETIMES NOT. THIS IS SERIOUS SAFETY PROBLEM SHOULD BE FIXED. DEALER TRY TO CHARGE ME THE DIAGNOSTIC FEE AND ALSO REPAIR COST.

NHTSA ID
11098246
Incident
May 27, 2018
Mileage
1,200,000 mi
Exterior lighting
Filed Apr 21, 2018

WHEN DRIVING ONE EVENING, I NOTICED BOTH LOW BEAMS NOT PROVIDING LIGHT. MY HIGH BEAMS WORK SO I DROVE WITH THEM AS TO NOT DRIVE IN THE DARK. I WAS UNABLE TO SEE TRAVELING ON A HIGHWAY AT 65 MPH. I HAD TO USE MY HIGH BEAMS EVEN WITH ON COMING TRAFFIC CAUSING A SAFETY ISSUE FOR THEM ALSO. WHEN LOW BEAMS ARE TURNED ON, ONLY A SMALL LIGHT THAT DOES NOT PROVE ANY LLIGHT TO SEE IS ON. I NOTICED THIS WHILE DRIVING. I HAVE ATTACHED PICTURES OF THE ALL THREE LIGHT POSITIONS; DAY, LOW, AND HIGH.

NHTSA ID
11089253
Incident
Apr 15, 2018
Mileage
66,000 mi
ElectricalExterior lighting
Filed Jan 29, 2018

AFTER REPLACING THREE RIGHT SIDE HEADLIGHT BULBS IN MY 20K MILES OF OWNERSHIP, LAST WEEK BOTH HEADLIGHTS WENT OUT AT THE SAME TIME WHILE DRIVING DOWN THE HIGHWAY. I HEARD A STRANGE NOISE AS IF A RELAY WAS CONTINUOUSLY BEING TRIGGERED. I HAVE HEARD LOTS OF STRANGE RELAY SOUNDS(CHATTER) FROM BENEATH THE DASH OF THIS VEHICLE. I CHECKED FUSES; THOUGH VOLKSWAGEN DOES NOT PROVIDE OR PUBLICLY PUBLISH FUSE BOX DIAGRAMS, I WAS ABLE TO CONFIRM CONTINUITY ON EACH FUSE. MY NEXT STEP WAS TO CHANGE THE HEADLIGHT BULBS SO AS USUAL I BOUT THE TOP OF THE LINE BULB FOR THE CAR, THIS DIDN'T CHANGE A THING. I BROUGHT THE CAR INTO A VOLKSWAGEN DEALER WHO CLAIMS THE BULBS JUST BURNT OUT AT THE SAME TIME BECAUSE I WAS USING "AFTERMARKET BULBS". IN OTHER WORDS, I WOULD HAVE TO BRING MY CAR INTO THE DEALER TO REPLACE SIMPLE ELECTRICAL COMPONENTS SUCH AS BULBS AND FUSES. AS AN ELECTRONICS SPECIALIST WORKING IN RESEARCH AND DESIGN I FIND THE RATE AT WHICH THE BULBS ARE FAILING TO BE BOTH ALARMING AND INDICATIVE OF A PROBLEM SOME WHERE ELSE IN LIGHT POWER CIRCUIT (RELAYS, SHORTS, TOLERANCES) . IT SEEMS LIKE MANY OTHER VW JETTA OWNERS FOR 2011-2014 ARE HAVING THIS ISSUE. I AM VERY UNHAPPY WITH THE FACT THAT I HAVE TO BRING MY CAR IN TO A SHOP TO HAVE HEADLIGHTS REPLACED. WHILE AT THE SAME TIME VW PUBLISHES NO INFORMATION FOR THE VEHICLE OWNER TO TROUBLESHOOT THESE ISSUES ON THEIR OWN. KINDA SEEMS WRONG, MAYBE ILLEGAL.

NHTSA ID
11065665
Incident
Jan 20, 2018
Mileage
60,000 mi
Exterior lighting
Filed Nov 21, 2017

JANUARY, THE DRIVER SIDE HEAD LIGHT STOPPED WORKING WHILE DRIVING AT NIGHT ON THE CITY STREET (REPLACED LIGHT). MARCH, THE PASSENGER SIDE HEAD LIGHT STOPPED WORKING WHILE DRIVING AT NIGHT ON CITY STREET (REPLACED LIGHT). JUNE, BOTH HEAD LIGHTS STOPPED WORKING WITHIN A MONTH OF EACH OTHER, BOTH WHILE DRIVING AT NIGHT ON RESIDENTIAL ROADS (AGAIN, REPLACED LIGHTS). NOVEMBER, BOTH LIGHTS STOPPED WORKING SHORTLY AFTER I LEFT WORK AND WAS LESS THAN A BLOCK AWAY, AT NIGHT. AFTER TAKING THE VEHICLE IN TO THE DEALERSHIP, DEALERSHIP REPORTS NO ISSUES, BUT DOES ACKNOWLEDGE ONGOING PROBLEM FOR OTHER OWNERS OF THE SAME VEHICLE TYPE. I DO NOT BELIEVE THIS TO BE A LIGHT BULB ISSUE (AS IMPLIED BY THE DEALERSHIP'S SERVICE DEPARTMENT) AND I AM CONCERNED FOR THE SAFETY OF ANYONE WHO MAY ALSO ENCOUNTER THIS PROBLEM.

NHTSA ID
11047935
Incident
Nov 16, 2017
Mileage
55,500 mi
Exterior lighting
Filed Jun 30, 2017

PREMATURE BURNOUT ON THE LOW BEAMS. REPLACED THE BULBS 3 TIMES IN LESS THAN 2 YEARS. PASSENGER SIDE THE FIRST TIME, BOTH THE SECOND TIME (9 MONTHS) AND NOW THE DRIVER SIDE AGAIN (6 MONTHS).

NHTSA ID
11002591
Incident
Jun 30, 2017
Mileage
46,000 mi
Exterior lighting
Filed Jun 30, 2017

HEADLIGHT BULBS CONTINUOUSLY BURNOUT. HAVE REQUIRED REPLACEMENT EVERY 2000-2500 MILES OR LESS. SOMETIMES ONE SIDE BURNS OUT ONLY. WHEN THAT SIDE IS REPLACED, THE OTHER SIDE WILL BURNOUT IN 2 WEEKS OR LESS TIME UNDER NORMAL HIGHWAY DRIVING. THIS IS MAJOR SAFETY DEFECT THAT IS KNOWN TO VW.

NHTSA ID
11002483
Incident
Jun 30, 2017
Exterior lighting
Filed Apr 16, 2017

REPEATED AND FREQUENT HEADLIGHT FAILURE/BURN OUT. CHRONIC ISSUE. BOTH HEADLAMPS.

NHTSA ID
10978696
Incident
Apr 15, 2017
Mileage
14,000 mi
BrakesExterior lighting
Filed Mar 22, 2017

MY HEADLIGHTS GOING OF YESTERDAY WHEN I TURN ON I HAVE TO DRIVE BACK HOME ON DARK ROAD! THIS WAS VERY DISSAPOINTED SITUATION SINCE THE DEALER SELL THIS CAR TO ME AS A CERTIFIED VEHICLE, ALSO MY CAR VIBRATES EVERYTIME THAT I BREAKING ON THE ROAD THAT STAR HAPPENING RIGHT AFTER I TAKE THE CAR OOUT OF THE DEALER!

NHTSA ID
10967718
Incident
Mar 21, 2014
Mileage
80 mi
Exterior lighting
Filed Feb 20, 2017

HEADLAMPS AND FOG LAMPS BURNING OUT. MAY BE BAD 173 OR 109 RELAY OR WIRE COMING FROM FUSE BOX, FUSE 16 IS TOO SMALL. MAY ALSO BE BAD SOFTWARE IN HEADLIGHT CONTROL MODULE.

NHTSA ID
10955619
Incident
Feb 14, 2017
Mileage
56,000 mi
Exterior lighting
Filed Oct 12, 2016

THE LOW BEAMS KEEP BURNING OUT. I REPLACED THEM AND THEY WORKED FINE. LAST TIME I WENT TO REPLACE THE PASSENGER SIDE LOW BEAM THE BULB WASN'T BURNED OUT. CHANGED IT OUT ANYWAY BUT THE PASSENGER SIDE LOWBEAM STILL WON'T COME ON. I'VE CHANGED THE BULBS 4 TIMES IN THIS CAR ALREADY.

NHTSA ID
10915579
Incident
Oct 1, 2016
Mileage
60,000 mi
Exterior lighting
Filed Mar 29, 2016

BOUGHT USED CAR IN SEPTEMBER 2015 HAVE HAD TO REPLACE LOW BEAMS MULTIPLE TIME. DRIVER SIDE LOW BEAM REPLACED ONCE. PASSENGER SIDE LOW BEAM HAVE REPLACED 3 TIMES. I HAVE SEEN OTHER JETTA'S WITH THE SAME PROBLEM

NHTSA ID
10852142
Incident
Mar 28, 2016
Exterior lighting
Filed Jan 19, 2016

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 35,999.

NHTSA ID
10820942
Incident
Jan 17, 2016
Mileage
35,999 mi
ElectricalExterior lighting
Filed Nov 20, 2014

IN TRAFFIC, THE SINGLE LOW TONE HORN ON THE JETTA IS BARELY AUDIBLE. THE VW DEALER SERVICE MANAGER SAYS THE HORN IS STANDARD, AND ACCEPTABLE TO THEM AND WILL NOT REPLACE IT. IS A VEHICLE HORN A SAFETY ISSUE? YES. IF THE HORN DOES NOT GIVE OUT SOUND WHICH IS AUDIBLE ON THE ROADWAY, WHAT GOOD IS IT? WHY IS A HORN REQUIRED FOR A VEHICLE INSPECTION STICKER? WHY NOT JUST INSTALL A BICYCLE JINGLE HORN? THERE ARE HORNS THAT ARE LOUD, AFTER MARKET. THE JETTA HORN IS WEAK AND DANGEROUS. PLUS, IT IS NOT LOUD ENOUGH TO BE HEARD IN A PARKING LOT WHEN LOOKING FOR YOUR VEHICLE, WHICH IS ANOTHER SAFETY ISSUE FOR WOMEN AT NIGHT. *TR

NHTSA ID
10659698
Incident
Nov 14, 2014
Mileage
650 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

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