RoadVitals

2002 Volkswagen Passat Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Oct 7, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 636 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2002 Volkswagen Passat submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistance
Filed Oct 7, 2016

ABS LIGHT COMES ON WHILE DRIVING BRAKES LIGHT FLASHES ON AND OFF WITH NOISE

NHTSA ID
10914410
Incident
Jul 19, 2016
Mileage
189,000 mi
Driver assistanceElectricalEngine+1 more
Filed Dec 15, 2014

I WAS DRIVING THE CAR ABOUT 30 MINUTES PRIOR TO INCIDENT TRAVELING AT APPROXIMATELY 45 MPH WITH MY CHILD IN THE CAR AND WITHOUT WARNING OF ANY KIND MY CAR SHUTS OFF AND I ALMOST GOT REAR ENDED . I WAS ABLE TO COAST TO THE SIDE OF THE ROAD PUT THE VEHICLE IN PARK TRIED STARTING THE VEHICLE AND IT STARTED RIGHT AWAY . I DROVE VEHICLE HOME WITHOUT INCIDENT . I TOOK THE VEHICLE TO A MECHANIC AND THEY COULDN'T FIND A PROBLEM NO ENGINE CODES WHERE PRESENT . I DROVE THE VEHICLE FOR A WEEK AND THIS SAME SCENARIO PLAYED OUT AGAIN I WASN'T DRIVING THE CAR ANY FURTHER AT THIS POINT BECAUSE AGAIN I HAD MY CHILD IN THE CAR AND AGAIN ALSO GOT REAR ENDED . HAD IT TOWED TO A DIFFERENT MECHANIC AND THEY TO WERE UNABLE TO FIND ANY ENGINE CODES OR PROBLEMS . I HAD MY BOYFRIEND DRIVE THE CAR HOME AND IT STALLED ON HIM AT A RED LIGHT . CAR WOULDN'T RESTART SO HE HAD TO PUSH THE VEHICLE ACROSS A LANE OF TRAFFIC TO THE SHOULDER OF THE ROAD . WHEN THE CAR COOLED DOWN FOR 2 HOURS IT RESTARTED AND DROVE FINE NO CHECK ENGINE LIGHT OR CODES PRESENT .. AFTER A MONTH OF HEADACHES WITH THE CAR WE DISCOVERS IT WAS A FAULTY ENGINE SPEED SENSOR THIS IS A VERY DANGEROUS PART TO FAIL WITHOUT WARNING LEAVING THE CAR POWERLESS IF THIS HAPPENED ON THE FREEWAY I WOULDN'T HAVE BEEN SO LUCKY I IMAGINE. *TR

NHTSA ID
10664459
Incident
Aug 28, 2014
Mileage
125,000 mi
BrakesDriver assistanceElectrical
Filed Jun 12, 2014

CAR BEEPS AND DISPLAYS THE ABS LIGHT AND THE BRAKE LIGHT. AT FIRST THEY APPEAR AND THEN DISAPPEAR. ON 6/12/2014 THE ABS IS ON EACH TIME I START THE VEHICLE PLUS THE BRAKE LIGHT FLASHES THROUGHOUT THE DURATION OF THE DRIVE. ON TWO OCCURRENCES THE TRACTION CONTROL OFF LIGHT CAME ON AND REMAINED ON. THE FEAR IS THAT I HAVE LOST ABS AND TRACTION CONTROL, AND ALSO THAT THE E-BRAKE OR BRAKES WILL ENGAGE WHILE IN MOTION. MULTIPLE OCCURRENCES OF THIS HAVE OCCURRED IN VW PASSAT FORUMS AND MOST SUGGEST TAKING OUT THE ABS MODULE AND HAVING IT REFURBISHED DUE TO A HAIR SENSOR THAT GOES FAULTY ON THE PASSAT. MANY REQUESTS HAVE BEEN MADE TO HAVE THIS PART RECALLED AND FIXED, I AM ADDING MY REQUEST TO THE OTHER PARTIES INVOLVED. *TR

NHTSA ID
10597963
Incident
Jun 2, 2014
Mileage
135,000 mi
Driver assistance
Filed May 24, 2012

WHILE ACCELERATING TO PASS ANOTHER CAR, I FULLY DEPRESSED THE GAS PEDAL AND UPON RELEASING IT, NOTICED IT WAS STUCK IN THE FULLY DEPRESSED POSITION. UPON PUTTING THE CAR IN NEUTRAL AND HITTING THE GAS PEDAL WHILE IT WAS IT THE STUCK POSITION, IT BECAME DISLODGED AND WAS FUNCTIONAL AGAIN. THIS IS THE SECOND TIME THIS HAS HAPPENED TO MY CAR WHILE DRIVING IT, THE FIRST TIME BEING IN MID-NOVEMBER 2011. WHEN THE CAR IS OFF AND IN PARK I AM NOW ABLE TO RECREATE THE PEDAL GETTING STUCK, AS IT GETS STUCK ABOUT 25% OF THE TIME WHEN FULLY DEPRESSED. I HAVE NOT YET HAD A MECHANIC LOOK AT THE PEDAL. *TR

NHTSA ID
10459512
Incident
May 23, 2012
Mileage
113,000 mi
Driver assistance
Filed Jul 6, 2010

MY 2002 W-8 PASSAT FOUR TIMES THIS WEEKEND WOULD NOT DISENGAGE THE CRUISE CONTROL WHEN STEPPING ON THE BRAKE. THE BRAKE FEELS VERY SOLID AND CANNOT BE DEPRESSED UNTIL A VERY QUICK & HARD QUICK PRESSURE IS PUT ON IT ABOUT 3-4 TIMES. I NOTICED AFTER THAT INCIDENT (FRIGHTENING) THAT IT DOES NOT HAPPEN GOING DOWN HILL, ONLY UPHILL OR EVEN A SLIGHT INCLINE. *TR

NHTSA ID
10341681
Incident
Jul 4, 2010
Mileage
154,450 mi
Driver assistanceElectrical
Filed Feb 18, 2010

2002 PASSAT WAGON, AUTOMATIC TRANSMISSION, ACCELERATOR PEDAL BECAME STUCK WHILE GETTING ON HIGHWAY DURING A COLD MORNING. BRAKES WERE NON-RESPONSIVE EVEN WHEN CAR WAS PUT INTO NEUTRAL. CAR CONTINUED TO ACCELERATE, DRIVER PUT CAR INTO A LOWER GEAR WHICH SLOWED DOWN THE CAR A BIT AND FINALLY PUT THE TRANSMISSION IN "PARK". THIS CAUSED THE CAR TO EVENTUALLY STOP. TO GET OFF THE HIGHWAY, DRIVER SLOWLY DROVE OFF ONTO THE EXIT RAMP AFTER CALLING 911 AND BEING ADVISED TO GET OFF THE HIGHWAY WHICH HAD NO SHOULDER. AFTER THAT THE CAR AND BRAKES APPEARED TO FUNCTION NORMALLY. THE NEXT MORNING CAR WOULD NOT START DUE TO THE BATTERY BEING DRAINED AND WAS TOWED TO VW MECHANIC. AFTER BEING INSPECTED FOR 2 DAYS THE MECHANIC DID NOT FIND ANYTHING WRONG WITH THE ACCELERATOR OR THE BREAKS AND THERE WAS NO EVIDENCE THAT THE PEDAL GOT STUCK ON THE FLOOR MAT. NO ERROR CODES WERE FOUND ON CAR'S COMPUTER. WE HAD HAD NO PRIOR PROBLEMS WITH THE CAR OTHER THAN A DASH MESSAGE INDICATING A BREAK FAULT WOULD OCCASIONALLY LIGHT UP ON COLD WET DAYS. THE VW MECHANIC COULD NEVER FIND ANYTHING WRONG WITH THE BREAKS AFTER REPEATED VISITS AND ATTRIBUTED THE MESSAGE TO A COMPUTER GLITCH. AFTER THE INCIDENT WITH THE ACCELERATOR WE TRADED THE CAR IN FOR A NEW ONE OF A DIFFERENT MAKE SINCE WE DID NOT FEEL SAFE DRIVING IT, DESPITE ASSURANCES THAT NOTHING UNUSUAL WAS FOUND WITH THE CAR. *TR

NHTSA ID
10311920
Incident
Jan 30, 2010
Mileage
55,000 mi
Driver assistance
Filed Feb 3, 2010

MY WIFE TOLD ME LAST NIGHT THAT THERE HAVE BEEN 2 CASES OVER THE YEARS WITH HER 2002.5 VW PASSAT WHERE HER GAS PEDAL ALSO STUCK AND HER CAR ACCELERATED TO 80MPH+ ON NJ RT 1 BEFORE SHE PUT IT INTO NEUTRAL. SHE REMEMBERS THAT IT HAPPENED ON VERY COLD MORNINGS. IS IT POSSIBLE THAT VW USES A SIMILAR DESIGN TO TOYOTA IN THESE CARS? *TR

NHTSA ID
10304177
Incident
Jan 15, 2006
Driver assistance
Filed Feb 2, 2010

APPROXIMATELY 2 YEARS AGO, OR SLIGHTLY LESS, I WAS DRIVING MY WIFE'S 2002 VW PASSAT WHEN THE CAR BEGAN TO ACCELERATE WITHOUT APPARENT CAUSE AND WE COULD NOT STOP THE ACCELERATION. I TURNED THE IGNITION KEY OFF, AND LEAVING THE CAR IN PARK, RE-STARTED IT, ONLY TO OBSERVE THE ENGINE AGAIN RACING. WE EVENTUALLY FIGURED OUT THAT THE FLOOR MAT WAS THE CAUSE OF THE PROBLEM AND REMOVED IT. MY WIFE SOMETIME LATER REPLACED THE MAT AND HAD NO RECURRENCE, BUT WHEN I DROVE THE CAR, IT HAPPENED TWICE MORE BEFORE WE PERMANENTLY REMOVED THE MAT. AS WE HAD NO FURTHER PROBLEM, WE THOUGHT NO MORE OF THE ISSUE, BUT WITH THE RECENT PUBLICITY OVER SIMILAR SITUATIONS WHICH RESULTED IN SERIOUS CRASHES AND LOSS OF LIFE, WE DECIDED IT WAS BEST TO REPORT THIS SERIES OF EVENTS. *TR

NHTSA ID
10303860
Incident
Feb 1, 2008
Mileage
80,000 mi
Driver assistanceElectricalEngine+3 more
Filed Jul 29, 2009

TL*THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT HER VEHICLE WAS A LEMON WHEN SHE PURCHASED IT IN 2002. WATER ENTERS THE VEHICLE FROM THE SUN ROOF WHENEVER IT RAINS. SHE RECEIVED A RECALL NOTICE, BUT THE VEHICLE WAS NOT REPAIRED ACCORDING TO THE RECALL. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIFTEEN TIMES, BUT IT HAS NEVER BEEN REPAIRED. THE FAILURE MILEAGE WAS 500 MILES. UPDATED 8/24/09 *CN THE CONSUMER WAS TOLD THE WATER LEAK WAS COMING FROM THE AFTER MARKET SPEAKER. THE HEADLIGHT TAIL LIGHT AND FOG LIGHT BULBS WERE REPLACED. THE CHECK ENGINE LIGHT ILLUMINATED AND THE COOLANT BOTTLE HAD A HAIRLINE CRACK. THE HEAT IN THE VEHICLE WAS NOT WORKING PROPERLY. THE TECHNICIAN DISCOVERED THE HEATER CORE HAD A BLOCKAGE. THE WATER PUMP WAS LEAKING. BOTH OUTER CV BOOTS WERE REPLACED. THERE WAS A LARGE EVAP LEAK AT THE PURGE VALVE WHICH WAS REPLACED. THE CRUISE CONTROL LIGHT WAS ON. THE RIGHT SIDE VALVE COVER GASKET WAS LEAKING OIL AND THE ALTERNATOR WAS REPLACED. UPDATED 08/26/09. *JB

NHTSA ID
10278698
Incident
Jul 26, 2002
Mileage
500 mi
BrakesDriver assistance
Filed May 2, 2007

BRAKE SWITCH LIGHT FAILURE. MY FIRST INDICATION OF FAILURE WAS THE BRAKE LIGHTS REMAINED ON AFTER SHUTTING DOWN THE CAR. I PUMPED THE PEDAL AND THIS EXTINGUISHED THE LIGHT. THE CAR CONTINUED TO OPERATE NORMALLY FOR ANOTHER 500 MILES UNTIL I NOTICED THE CRUISE CONTROL WAS OUT. I THEN NOTICED THE BRAKE LIGHTS WERE NOT OPERATING AT ALL. AFTER RESEARCHING THE PROBLEM I FOUND THAT THIS IS A COMMON PROBLEM WITH VW'S. TO MY SURPRISE THOUGH THE PASSAT WHICH USES THE SAME SWITCH OTHER VWS HAVE BEEN RECALLED ON HAS NO RECALL YET. THIS SWITCH IS A VERY DANGEROUS SWITCH AS IT DISABLES THE BRAKE LIGHTS PROVIDING NO WARNING TO ANOTHER DRIVER BEHIND THE CAR. *TR

NHTSA ID
10189585
Incident
May 2, 2007
Mileage
67,707 mi
Driver assistance
Filed Mar 16, 2005

WHEN ACCERATING FROM A DEAD STOP THE VEHICLE HAS A DELAY BEFORE TAKING OFF. CONSUMER WAS CONCERNED THAT HE WILL BE REAR ENDED BECAUSE OF THIS. *AK

NHTSA ID
10115265
Incident
Mar 15, 2005
Mileage
52,000 mi
Body & structureDriver assistanceElectrical+2 more
Filed Nov 30, 2004

THERE WERE NUMEROUS PROBLEMS WITH THIS VEHICLE. THE FILTER AND CARPET ON THE BACK PASSENGER SIDE WAS REPLACED. THE MLP LIGHT HAD COME ON AND THE DEALER INSTALLED A NEW VACUUM HOSE. THE RADIO DID NOT WORK, STANDING WATER WAS FOUND IN THE BACK RIGHT SIDE OF THE VEHICLE UNDER THE FRONT SEAT, THE POLLEN FILTER WAS CLOGGED AND THE AIR POLLEN FILTER WAS CRACKED DUE TO THE FACTORY, THE BACK DOOR LOCKS REFUSED TO OPEN AND COULD NOT BE OPENED FROM THE INSIDE OR OUT, A BUMPING NOISE WAS HEARD COMING FROM UNDER THE VEHICLE, THE ENGINE REVVED, THE VEHICLE LURCHED FORWARD AND ACCELERATED AT RAPID SPEED ALL WHILE THE BRAKES WERE PUMPED WITH NO RESPONSE. THE VEHICLE HIT A CURB DOING OVER 50 MPH ALL WHILE PUMPING THE BRAKES UNTIL IT FINALLY STOPPED 20-30 YARDS INTO A FIELD DAMAGING TIRES, RIMS AND THE BUMPER. *SC *JB

NHTSA ID
10105199
Incident
Mar 5, 2002
Driver assistanceElectricalEngine+1 more
Filed Nov 23, 2004
Crash reported

NUMBEROUS PROBLEMS WITH VEHICLE. AFTER BUMPING NOISE, ENGINE REVVED, CAR LURCHED FORWARD AND ACCELERATED TO A RAPID SPEED. *BF THE MLP LIGHT CAM ON SEVERAL TIMES. THE RADIO DID NOT WORK. THE RADIO WAS REPAIRED AND BROKE AGAIN THEN WAS REPLACED. THE CONSUMER STATED THAT SHE FOUND STANDING WATER IN THE CAR ON THE BACK RIGHT SIDE UNDER THE FRONT SEAT. THE AIR POLLEN FILTER WAS CRACKED . FILTER AND CARPET WAS REPLACED. THE BACK DOOR LOCKS REFUSED TO UNLOCK THEREFORE THE CONSUMER COULD NOT OPEN EITHER BACK DOOR FROM INSIDE OR OUT. THE VEHICLE ACCELERATED OUT OF CONTROL OF THE DRIVER AND HIT A CURB AT 50 MILES AN HOUR. THE CONSUMER CONTINUED TO PUMP THE BRAKES FINALLY GETTING THE VEHICLE TO STOP. THE VEHICLE HAD 4 FLAT TIRES AS A RESULT OF HITTING THE CURB HEAD ON WITH RIMS BENT AS WELL. THE BUMPER CAME OFF. *TC

NHTSA ID
10103353
Incident
Mar 5, 2002
Driver assistance
Filed Sep 3, 2004

MANUFACTURER'S FASTENED CAR MAT ENDS EXACTLY WHERE THE ACCELERATOR PEDAL MEETS THE FLOOR WHEN FULLY DEPRESSED AND CAUGHT THE PEDAL. THIS CAUSES THE CAR TO CONTINUE TO ACCELERATE.*AK

NHTSA ID
10089043
Incident
Aug 31, 2004
Mileage
24,233 mi
Driver assistance
Filed May 17, 2004

WHILE DRIVING AUTOMOBILE ACCELERATED TO 7000RPM AND TO 50 MPH FROM 35 MPH. FOOT WAS NOT ON ACCELERATOR. I PULLED OVER TO THE SIDE OF THE ROAD AND PLACED THE AUTO INTO PARK. AFTER A FEW SECONDS THE ENGINE AGAIN RACED TO 7000 RPM WIITHOUT HAVING ME PLACE MY FOOT ON THE ACCELERATOR. THIS IS VERY DANGEROUS.*AK

NHTSA ID
10072781
Incident
May 15, 2004
Mileage
29,555 mi
Driver assistance
Filed May 16, 2003

I HAVE OWNED A VW PASSAT V6 4MOTION SINCE MARCH OF 2002. THERE HAVE BEEN MANY MINOR DEFECTS INCLUDING ELECTRICAL PROBLEMS AND PAINT. THE ONE DEFECT OF IMPORTANCE IS A THROTTLE DELAY. WHEN DEPRESSING THE ACCELERATOR, THERE IS A DELAY IN RESPONSE, ESPECIALLY WHILE MAKING A LEFT HAND TURN. THIS PROBLEM HAS DEVELOPED OVER TIME AND WORSENED AND NOW THE STEERING ALSO WHINES WHEN MAKING LEFT TURNS. IT FEELS LIKE THE PEDAL IS HARD TO PUSH, BUT THEN THE CAR SUDDENLY ACCELERATES.. AT "MID RANGE," THERE IS NO PROBLEM WITH THE THROTTLE. THE DEALERSHIP HAS ATTEMPTED TO REMEDY THE THROTTLE PROBLEM. THERE WAS SOME IMPROVEMENT AFTER REPLACING THE THROTTLE BODY ASSEMBLY IN 1/03, BUT THE PROBLEM HAS WORSENED AGAIN. DURING A TEST DRIVE IN 4/03 THE SERVICE MANAGER ACKNOWLEDGED THE PROBLEM, STATING THAT IT NEEDS TO BE FIXED. LAST WORD FROM THE DEALERSHIP WAS THE PASSAT NATURALLY HAS A THROTTLE DELAY- IN OTHER WORDS THEY ARE NOT ABLE TO FIX THE PROBLEM. 4/03, I SENT PAPERWORK INITIATING A LEMON LAW BUY BACK. *NLM

NHTSA ID
10018792
Incident
Jun 15, 2002
Mileage
5,000 mi
Heating & air conditioningDriver assistance
Filed Aug 10, 2002

ONLY 1 MONTH AFTER FIXING THE SAME PROBLEM, THE SYSTEM SHORTED OUT AGAIN, LEAVING THE CLIMATE CONTROL SYSTEM, THE CRUISE CONTROL, GARAGE DOOR OPENER, AND OTHER ITEMS INOPERATIVE.*AK

NHTSA ID
765454
Incident
Aug 7, 2002
Heating & air conditioningDriver assistance
Filed Jun 23, 2002

AFTER STARTING CAR, THE CLIMATE CONTROL SYSTEM WAS INOPERATIVE. IT WAS A HOT SUMMER DAY. NO AIR CONDITIONING OR FAN. ALSO FOUND THE CRUISE CONTROL WOULD NOT "SET". DROVE IMMEDIATELY TO DEALER WHO WOULD NOT EVEN LOOK AT THE 8 MONTH OLD CAR FOR 2 WEEKS.*AK

NHTSA ID
763356
Incident
Jun 19, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data on this page last refreshed .