Owner-reported complaints naming the powertrain system, filed with NHTSA
Data refreshed
Powertrain (other) reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Feb 14, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 636 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 2002 Volkswagen Passat submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming powertrain
Shown in the owner’s own words, exactly as filed
Body & structureEnginePowertrain (other)
Filed Feb 14, 2019
WHEN IT RAINS THE CAR GETS FLOODED CAUSING THE WHOLE WIRING SYSTEM THROUGH THE CAR TO GET DAMAGE. THE CAR WILL SUDDENLY LOSE POWER AND DIE AS YOUR DRIVING. SEEMS TO HAPPEN. WHEN ON HIGHWAY MOST. THE CAR WILL NOT START OR CRANK. I'VE HAD TO VACUUM THE FLOOR BOARDS AND TRUNK, SEARCH FOR DAMAGED WIRES, CHANGE RELAYS AS WELL AS CAMSHAFT POSITION SENSOR, AND FUEL PUMP.AS WELL AS SENSORS. TRYING TO GET IT RUNNING AGAIN. ALSO THE TRANSMISSION JERKS VERY HARD WHEN TRYING TO GO INTO REVERSE AND MOST OF THE TIME IN SLIPS OUT OF GEAR WITHIN1OR 2 SECONDS.
NHTSA ID
11180192
Incident
Dec 15, 2018
Mileage
200,000 mi
EngineFuel systemPowertrain (other)
Filed Feb 11, 2016
I STARTED MY CAR AND PROCEEDED TO DRIVE DOWN AROUND CITY STREETS FOR ABOUT 5 MINUTES. I WAS GOING SPEED LIMIT(25-30 MPH) DURING A COOL NIGHT(60*F). I STOPPED AT A RED LIGHT AND THEN MY TEMPERATURE GAUGE SPIKED(CAR WAS SLIGHTLY BELOW NORMAL TEMPERATURE PRIOR(190*F; ACCORDING TO GAUGE); THIS GAUGE SPIKE WAS FOLLOWED BY A BATTERY INDICATOR LIGHT WHICH SIMULTANEOUSLY CUT OFF MY ENGINE. MY CAR BECAME IMMOBILE AND I LOST BRAKE AND STEERING FUNCTION. HOWEVER, MY RADIO AND CAR LIGHTS STILL WORKED! LUCKILY THERE WAS NO SURROUNDING CARS AND MY PARKING BRAKE WAS FUNCTIONAL. I THEN TURNED OFF THE CAR, WAITED A FEW MINUTES AND ATTEMPTED TO TURN OVER THE ENGINE ONCE MORE. IT DID START HOWEVER I AM WORRIED THIS MAY HAPPEN AGAIN UNDER LESS FORGIVING CIRCUMSTANCES.
NHTSA ID
10825523
Incident
Feb 10, 2016
Mileage
116,470 mi
BrakesPowertrain (other)
Filed Mar 1, 2012
TORQUE CONVERTER FAILED. THE ABS MODULE IS BAD. 02 SENSORS ARE BAD. *TR
NHTSA ID
10449964
Incident
Feb 1, 2012
Powertrain (other)
Filed Sep 7, 2010
TL*THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND MAKING A LEFT TURN, THE REAR AXLE BROKE CAUSING THE VEHICLE TO FALL ONTO THE GROUND. THE VEHICLE WAS UNABLE TO BE DRIVEN; THEREFORE, THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE CONTACT WAS INFORMED THAT NO REPAIRS COULD BE MADE UNTIL THE VEHICLE WAS INSPECTED BY THE MANUFACTURER. THE CONTACT STATED THAT THE REAR AXLE COULD HAVE CAUSED A MAJOR CRASH. THE FAILURE MILEAGE WAS 101,000.
NHTSA ID
10354159
Incident
Sep 4, 2010
Mileage
101,000 mi
Driver assistanceElectricalEngine+3 more
Filed Jul 29, 2009
TL*THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT HER VEHICLE WAS A LEMON WHEN SHE PURCHASED IT IN 2002. WATER ENTERS THE VEHICLE FROM THE SUN ROOF WHENEVER IT RAINS. SHE RECEIVED A RECALL NOTICE, BUT THE VEHICLE WAS NOT REPAIRED ACCORDING TO THE RECALL. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIFTEEN TIMES, BUT IT HAS NEVER BEEN REPAIRED. THE FAILURE MILEAGE WAS 500 MILES. UPDATED 8/24/09 *CN THE CONSUMER WAS TOLD THE WATER LEAK WAS COMING FROM THE AFTER MARKET SPEAKER. THE HEADLIGHT TAIL LIGHT AND FOG LIGHT BULBS WERE REPLACED. THE CHECK ENGINE LIGHT ILLUMINATED AND THE COOLANT BOTTLE HAD A HAIRLINE CRACK. THE HEAT IN THE VEHICLE WAS NOT WORKING PROPERLY. THE TECHNICIAN DISCOVERED THE HEATER CORE HAD A BLOCKAGE. THE WATER PUMP WAS LEAKING. BOTH OUTER CV BOOTS WERE REPLACED. THERE WAS A LARGE EVAP LEAK AT THE PURGE VALVE WHICH WAS REPLACED. THE CRUISE CONTROL LIGHT WAS ON. THE RIGHT SIDE VALVE COVER GASKET WAS LEAKING OIL AND THE ALTERNATOR WAS REPLACED. UPDATED 08/26/09. *JB
NHTSA ID
10278698
Incident
Jul 26, 2002
Mileage
500 mi
Powertrain (other)
Filed Mar 12, 2008
3 1/2 MONTHS AFTER PURCHASING MY 2002 VW PASSAT, I WAS DRIVING ON THE HIGHWAY WENT MY OIL PRESSURE LIGHT CAME ON WITH A GRINDING NOISE AND THE COMPUTER ADVISED ME TO SHUT DOWN MY ENGINE IMMEDIATELY. I THOUGH MY OIL WAS LOW SINCE I MISSED MY LAST OIL CHANGE AND WAS PLANNING ON GETTING ONE DONE THAT WEEKEND AND ADDED MORE OIL TO MY CAR. THE PROBLEM NEVER WENT AWAY AND I HAD TO TOW MY CAR TO THE VW DEALER (HERITAGE VW). I WAS CHARGED $1178 FOR A DESLUDGE BECAUSE THE WARRANTY WAS NO GOOD SINCE MY OIL CHANGED WAS OVERDUE. AFTER THE DESLUDGE MY CHECK ENGINE LIGHT CAME ON AND THE DEALER TOLD ME THAT MY TIMING WAS OFF AND WOULD REQUIRE ME TO PAY ANOTHER $1100 TO REPAIR THE PROBLEM. I REMOVED MY CAR FROM THEIR SHOP BECAUSE I DID NOT HAVE THIS ISSUE WHEN I BROUGHT MY CAR TO THE DEALER AND NOW I HAVE TO PAY TO REPAIR, THEIR ERROR. I WOULD LIKE VW TO PAY FOR THEIR FAULTY ENGINEERING OR POOR WORKMANSHIP, SINCE THE SLUDGE BUILDUP SEEMS TO BE A DEFECT AND NOT A MAINTENANCE ISSUE HAS THEY CLAIM. *TR
NHTSA ID
10220859
Incident
Mar 4, 2008
Mileage
101,630 mi
Powertrain (other)
Filed Aug 10, 2007
HAD TO REPLACE BOTH CV BOOTS WITH LESS THAN 55,000 MILES ON CAR. *TR
NHTSA ID
10199088
Incident
May 23, 2006
Mileage
52,000 mi
Powertrain (other)
Filed Nov 9, 2006
TOOK CAR (2002 VOLKSWAGEN PASSAT) TO LOCAL DEALER FOR 65,000 MILE SERVICE AT WHICH TIME THEY FOUND A DETERIORATING AXLE PROBLEM. INFORMED BY DEALER THAT USUALLY THIS ISSUE IS ASSOCIATED WITH A DESIGN FLAW. CAR OUT OF WARRANTY AND REPAIR WAS PERFORMED. IN TURN CONTACTED VOLKSWAGAN CUSTOMER SERVICE DEPARTMENT AND WAS TOLD THAT THEIR WAS NOTHING THEY COULD DO SINCE THE CARE WAS OUT OF WARRANTY. I IN TURN WROTE A LETTER TO THE PRESIDENT OF VOLKSWAGEN AND RECEIVED A PHONE CALL (I AM SURE HE DID NOT SEE IT)REINFORCING WHAT THEIR CUSTOMER SERVICE DEPARTMENT TOLD ME. IF THIS IN FACT IS A DESIGN ISSUE I DO NOT FEEL YOU SHOULD BE HAVING PROBLEMS WITH AXLE'S @ 65,000 MILES SINCE THE CAR HAS BEEN SERVICED EVERY 5,000 MILES PER MANUFACTURERS RECOMMENDATIONS AND IS IN EXCELLENT CONDITION. MILEAGE SHOULD HAVE NOTHING TO DO WITH IT. *JB
NHTSA ID
10173046
Incident
Oct 10, 2006
Mileage
65,253 mi
EnginePowertrain (other)
Filed Sep 19, 2006
1 injury reported
I HAD THE CHECK ENGINE LIGHT ON AND TOOK IT TO THE DEALER. HE SAID THERE WAS PROBLEM WITH COMBI VALVE, VACUUM HOSE AND SECONDARY AIR PUMP WHICH COSTS A TOTAL OF >1200$ IN TOTAL. LUCKILY, I HAD THE EXTENDED WARRANTY AND I HAVE TO PAY 700$. THE CAR IS 2002 VW PASSAT GLS (1.8) AND HAVE ONLY 40K ON IT. THIS IS THE SECOND MAJOR REPAIR AND THE PREVIOUS ONE WAS SOME KIND OF CV JOINT ISSUE. ALL THIS PROBLEMS SEEMS TO BE A COMMON PROBLEM FOR ALL PASSAT OWNERS AND I WONDER WHY THERE IS NOT EVEN A RECALL FOR THIS. MAY BE THEY KNOW THIS PROBLEM AND WANT PEOPLE TO GO AND PAY MONEY. ONE THING IS SURE. THIS WILL BE MY FIRST AND LAST VW. I DON'T RECOMMEND ANY ONE TO BUY VW, BUT BETTER BUY CHEAP JAPANESE CARS LIKE MITSUBHISHI WHICH RUNS FOR YEARS AND YEARS WITHOUT ANY PROBLEM. *JB
NHTSA ID
10168627
Incident
Sep 19, 2006
Mileage
40,000 mi
BrakesPowertrain (other)
Filed Oct 28, 2005
I HAVE A 2002 VOLKSWAGEN PASSAT. SINCE SEPTEMBER, I'VE BEEN HAVING PROBLEMS WITH THE ABS LIGHT COMING ON AND STAYING ON. TWICE, I'VE ALSO HAD "BRAKE FAULT" WARNINGS TO STOP THE VEHICLE. IT'S BEEN IN FOR SERVICE FOUR TIMES SINCE OCTOBER 3 TO FIX THE PROBLEM. THE CV JOINT WAS REPLACED YESTERDAY, WHICH WAS SUPPOSED TO FIX THE PROBLEM. FIRST THING THIS MORNING, THE ABS LIGHT IS ON AGAIN. I HAVE A FIFTH SERVICE APPOINTMENT WITH BACHMAN VOLKSWAGEN ON MONDAY. I'VE BEEN READING ABOUT QUITE A FEW ABS PROBLEMS ON VARIOUS ONLINE FORUMS, SO I DON'T SEEM TO BE ALONE WITH THIS PARTICULAR PROBLEM. *JB
NHTSA ID
10141110
Incident
Oct 3, 2005
Mileage
44,000 mi
Interior & seatsPowertrain (other)
Filed May 17, 2005
FAILED OF BOTH LEFT AND RIGHT OUTER CV BOOTS.
NHTSA ID
10121245
Incident
Feb 6, 2005
Mileage
41,854 mi
Powertrain (other)
Filed Oct 12, 2004
MY 2002 PASSAT HAS HAD THE TURBO REPLACED TWICE, THE COMFORT CONTROL MODULE REPLACED TWICE, AND NUMEROUS OTHER RECALLS. THURSDAY, 10/7/04 MY CAR WAS AT THE DEALER TO REPLACE THE COMFORT CONTROL MODULE FOR THE SECOND TIME. I DROVE HOME (8 MILES, LOW SPEED). THE NEXT MORNING WHILE DRIVING TO A MEETING I NOTICED A STRONG PETROLEUM SMELL, I THOUGHT IT WAS THE TRUCK AHEAD OF ME. SUNDAY 10/10/04 I NOTICED SPOTS ON THE SIDE OF MY CAR, AND AFTER CRAWLING UNDER IT I NOTICED THAT MY CV JOINT BOOT HAD SPLIT. THIS IS AFTER 67000 MILES. I FEEL THAT THIS IS VERY PREMATURE AND THINK THAT VW SHOULD ABSORB THE COST FOR REPAIR. I AM CURRENTLY FIGHTING WITH VW FOR THIS CORRECTION.
NHTSA ID
10095588
Incident
Oct 7, 2002
Mileage
66,810 mi
Powertrain (other)
Filed Oct 12, 2004
MY 2002 PASSAT HAS HAD THE TURBO REPLACED TWICE, THE COMFORT CONTROL MODULE REPLACED TWICE, AND NUMEROUS OTHER RECALLS. THURSDAY, 10/7/04 MY CAR WAS AT THE DEALER TO REPLACE THE COMFORT CONTROL MODULE FOR THE SECOND TIME. I DROVE HOME (8 MILES, LOW SPEED). THE NEXT MORNING WHILE DRIVING TO A MEETING I NOTICED A STRONG PETROLEUM SMELL, I THOUGHT IT WAS THE TRUCK AHEAD OF ME. SUNDAY 10/10/04 I NOTICED SPOTS ON THE SIDE OF MY CAR, AND AFTER CRAWLING UNDER IT I NOTICED THAT MY CV JOINT BOOT HAD SPLIT. THIS IS AFTER 67000 MILES. I FEEL THAT THIS IS VERY PREMATURE AND THINK THAT VW SHOULD ABSORB THE COST FOR REPAIR. I AM CURRENTLY FIGHTING WITH VW FOR THIS CORRECTION. *NM
NHTSA ID
10095587
Incident
Oct 7, 2002
Mileage
66,810 mi
Powertrain (other)
Filed Feb 20, 2003
THE VEHICLE EXHIBITS EXCESSIVE VIBRATION AND NOISE PRIMARILY BETWEEN 40-45 MPH. THE OWNERS BACKROUND IS AN AUTOMOTIVE ENGINEER AND HAS MEASURED THE PROBLEM AND IDENTIFIED ISSUE TO BE DRIVELINE INBALANCE. DEALERS FIRST ACKNOWLEDGE ISSUE WHILE DRIVING WITH OWNER THEN CLAIM "NON-VERIFIABILITY" TO A CONDITION WHICH OCCURS 100% OF THE TIME. OWNER HAS MEASURED SIMILAR VEHICLES FROM DEALER LOT AND HAS VERIFIED THAT THE CONDITION IS NOT INHERANT TO ALL LIKE VEHICLES.
NHTSA ID
10007900
Incident
Oct 9, 2001
Mileage
1 mi
Powertrain (other)
Filed Jan 7, 2003
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE VEHICLE WILL NOT ACCELERATE CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS
NHTSA ID
10002233
Incident
Dec 28, 2002
Powertrain (other)
Filed Feb 18, 2002
Crash reported2 injuries reported
LACK OF INFORMATION PROVIDED TO CUSTOMERS ON SPECIAL NATURE OF 4 MOTION PASSAT DRIVING DURING A SKID IN WINTER CONDITIONS. *AK
NHTSA ID
758369
Incident
Jan 19, 2002
Powertrain (other)
Filed Oct 3, 2001
THIS WAS PRETTY STRAIGHTFORWARD. I HEARD A GRINDING NOISE WHENEVER I TURNED RIGHT IN MY PASSAT. WITH LESS THAN 800 MILES ON MY CAR, I DROVE IT BACK TO THE DEALER. WITHIN AN HOUR THEY DETERMINED THAT THE CV JOINT WAS "BAD". WHAT SURPRISED ME WAS THERE NONCHALANCE. NO OFFER OF A LOANER CAR (THEY'RE PAYING FOR THE RENTAL OF A MUCH CHEAPER CAR), NO ATTEMPT TO RUSH DELIVERY ON THE NEEDED PART (AT THE EARLIEST, IT WILL ARRIVE 4 DAYS AFTER IT WAS ORDERED), NOT EVEN THE SIMPLIEST APOLOGY.
NHTSA ID
752891
Incident
Sep 29, 2001
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own