RoadVitals

2002 Volkswagen Passat Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
27
Latest Sep 30, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 636 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2002 Volkswagen Passat submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 27 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

The 25 most recent of 27, in the owner's own words

Other / unspecifiedVisibility
Filed Sep 30, 2014

2002 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARD TO BEING TOLD THE RECALL TO REPAIR THE FAULTY EQUIPMENT ON HER VEHICLE WAS TO OUTDATED TO REPAIR THE VEHICLE AND SHE WOULD HAVE TO PAY FOR THE REPAIRS AT HER EXPENSE. *TGW THE CONSUMER REFERENCED PLENUM DRAIN SUNROOF DRAIN. THE CONSUMER STATED WATER DAMAGED THE HEADLINER AND OTHER COMPONENTS IN THE VEHICLE. THE CONSUMER STATED THE VEHICLE COLLECTS 1-2 INCHES OF WATER, EVERY TIME IT RAINED OR WHEN SHE WASHED THE VEHICLE. *JB

NHTSA ID
10638946
Incident
Sep 1, 2014
EngineVisibility
Filed Feb 10, 2012

THE VEHICLE HAS A SAFETY ISSUE AS I CANNOT SEE WHEN I PUT THE HEATER ON. THE WINDSHIELD BECOMES COMPLETELY COVERED WITH STEAM. I HAVE ALMOST CRASHED 5 TIMES ALREADY. HELP! *TR

NHTSA ID
10447359
Incident
Feb 8, 2005
Mileage
68,000 mi
Visibility
Filed Jul 3, 2011

2002 VW PASSAT PLASTIC LENS COVER OVER THE HEAD LIGHTS ARE SO FILMY, CLOUDY CAN HARDLY SEE AT NIGHT..THE LENS COVERS HAVE BEEN CLOUDY FOR YEARS, I NOTICE LOTS OF CARS WITH CLOUDY LENS COVER NOT JUST VW...SHOULD BE SAFETY RECALL..... DO WE WAIT LIKE WE DID ON NO DOC LOANS UNTIL WE ADMIT WE HAVE A PROBLEM.........NO EXACT INCIDENT BUT I'M SURE THEY HAVE HAPPENED. *TR

NHTSA ID
10410358
Incident
Jan 1, 2011
Mileage
30,000 mi
Exterior lightingVisibility
Filed Sep 30, 2010

THE HEADLIGHT LENS ON MY PASSAT HAVE BECOME "CLOUDED" OVER TIME RESULTING IN REDUCED BRIGHTNESS FROM THE HEADLAMPS AND CREATING AN UNSAFE DRIVING CONDITION AT NIGHT. IN DISCUSSING THE ISSUE WITH OTHER PASSAT OWNERS, IT'S CLEAR THAT THIS IS A COMMON PROBLEM. THE REDUCED BRIGHTNESS HAS BECOME A TRUE SAFETY HAZARD OVER TIME AS VISIBILITY AT NIGHT IS SEVERELY AFFECTED. THE LENS IS ACTUALLY OPAQUE AT THIS POINT. VOLKSWAGEN DENIES RESPONSIBILITY AS THE CAR IS OUT OF WARRANTY. *TR

NHTSA ID
10358541
Incident
Jun 5, 2007
Mileage
55,000 mi
Visibility
Filed Jan 18, 2010

WATER LEAKAGE FROM SUNROOF TO FLOOR BOARDS. THE SUNROOF HAS DRAINAGE TUBES, THAT CAN AND WILL BECOME CLOGGED. WATER ON FLOORBOARD CAN LEAD TO TRANSMISSION PROBLEMS. TUBES HAD TO BE UNCLOGGED, LOCATED ON FRONT DOOR FRAMES. *TR

NHTSA ID
10300174
Incident
Jul 28, 2008
Mileage
75,000 mi
Visibility
Filed Dec 22, 2009

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT. WHILE DRIVING ON THE HIGHWAY AT 70 MPH THE SUN ROOF EXPLODED. FRAGMENTS OF GLASS FELL ALL OVER OF THE VEHICLE. A REPRESENTATIVE FROM THE MANUFACTURER STATED THAT THEY ARE NOT AWARE OF THIS TYPE OF FAILURE. THE FAILURE MILEAGE WAS 95,000.

NHTSA ID
10296711
Incident
Dec 21, 2009
Mileage
95,000 mi
Driver assistanceElectricalEngine+3 more
Filed Jul 29, 2009

TL*THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT HER VEHICLE WAS A LEMON WHEN SHE PURCHASED IT IN 2002. WATER ENTERS THE VEHICLE FROM THE SUN ROOF WHENEVER IT RAINS. SHE RECEIVED A RECALL NOTICE, BUT THE VEHICLE WAS NOT REPAIRED ACCORDING TO THE RECALL. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIFTEEN TIMES, BUT IT HAS NEVER BEEN REPAIRED. THE FAILURE MILEAGE WAS 500 MILES. UPDATED 8/24/09 *CN THE CONSUMER WAS TOLD THE WATER LEAK WAS COMING FROM THE AFTER MARKET SPEAKER. THE HEADLIGHT TAIL LIGHT AND FOG LIGHT BULBS WERE REPLACED. THE CHECK ENGINE LIGHT ILLUMINATED AND THE COOLANT BOTTLE HAD A HAIRLINE CRACK. THE HEAT IN THE VEHICLE WAS NOT WORKING PROPERLY. THE TECHNICIAN DISCOVERED THE HEATER CORE HAD A BLOCKAGE. THE WATER PUMP WAS LEAKING. BOTH OUTER CV BOOTS WERE REPLACED. THERE WAS A LARGE EVAP LEAK AT THE PURGE VALVE WHICH WAS REPLACED. THE CRUISE CONTROL LIGHT WAS ON. THE RIGHT SIDE VALVE COVER GASKET WAS LEAKING OIL AND THE ALTERNATOR WAS REPLACED. UPDATED 08/26/09. *JB

NHTSA ID
10278698
Incident
Jul 26, 2002
Mileage
500 mi
Visibility
Filed Mar 16, 2008

THIS IS THE SECOND TIME THAT THE WINDOW REGULATOR HAS GONE OUT ON MY 2002 VW PASSAT 4MOTION GLX. THE FIRST TIME THIS HAPPENED THE DRIVERS WINDOW REGULATOR FAILED DUE TO A CORRODED CABLE IN THE ASSEMBLY. THE MOST RECENT JUST HAPPENED TO THE REAR PASSENGER REGULATOR, BUT THIS TIME THE PLASTIC ASSEMBLY THAT HOLDS THE GLASS WINDOW BROKE AND AND THE WINDOW FELL DOWN IN TRAFFIC. I AM VERY MECHANICALLY INCLINED AND HAVE FIXED BOTH OF THESE PROBLEMS ON MY OWN TIME, AT MY OWN EXPENSE. JUST WONDERING IF ANYONE ELSE IS EXPERIENCING THESE PROBLEMATIC ISSUES. THANK YOU, DARIN. *TR

NHTSA ID
10221375
Incident
Mar 10, 2008
Mileage
90,000 mi
Visibility
Filed Jan 31, 2008

2002 VOLKSWAGEN PASSAT DEFECTIVE SUNROOF. CONSUMER STATES THAT SHE DIDN'T DRIVE THE VEHICLE FOR ONE WEEK AND WHEN SHE STARTED DRIVING IT, THERE WAS A SLOSHING NOISE. SHE NOTICED THE ENTIRE REAR FLOORBOARD WAS FLOODED WITH WATER. *KB THE DEALER INFORMED THE CONSUMER THE PROBLEM WAS INHERENT AND THERE WAS DEFINITELY A DEFECT IN THE SUNROOF DESIGN. *JB

NHTSA ID
10217188
Incident
Dec 1, 2006
Mileage
52,107 mi
Visibility
Filed Aug 10, 2007

SUN ROOF CYCLES ON ITS OWN TO RAISE AND LOWER AFTTER END (IN THE MOON ROOF MODE). *JB

NHTSA ID
10199102
Incident
Sep 21, 2006
Mileage
48,000 mi
Visibility
Filed Nov 3, 2006

DT*: THE CONTACT STATED THERE WAS A LEAK FROM THE SUNROOF THAT WENT UNDER THE FLOOR MAT ON THE PASSENGER SIDE AFFECTING THE COMPUTER THAT CONTROLLED THE VEHICLE. IT WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED A NEW COMPUTER WAS NEEDED.

NHTSA ID
10172519
Incident
Sep 20, 2006
Mileage
45,000 mi
Visibility
Filed Jun 6, 2006

DT*: THE CONTACT STATED THE PASSENGER SIDE FLOOR BOARD FLOODED. THEN WHILE TRAVELING AT 35 MPH, NUMEROUS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE IT WAS DETERMINED THE SUNROOF DRAINS HAD CLOGGED, CAUSING THE FLOODING AND A SHORT IN A MODULE IN THE WIRING SYSTEM. THE DEBRIS IN THE DRAINS WAS BLOWN OUT. UPDATED 6/19/2006 - THIS HAS CONTINUED TO BE A PROBLEM. *NM

NHTSA ID
10159087
Incident
Jun 6, 2006
Mileage
55,000 mi
Visibility
Filed Mar 21, 2006

DT*: THE CONTACT STATED WHILE DRIVING A TERRIBLE SMELL WAS PRESENT AND WHITE GASES STARTED COMING FROM THE VENTS. IT WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE MECHANIC DETERMINED THE HEATER CORE NEEDED TO BE REPLACED. THE MANUFACTURER HAS BEEN ALERTED. 04/11/06. *JB

NHTSA ID
10153345
Incident
Mar 1, 2006
Mileage
57,700 mi
EngineVisibility
Filed Mar 2, 2006

CAR IS 3 1/2 YEARS OLD. 52,500 MILES. (2500 MILES OUT OF WARRANTY) ENGINE COOLANT FLUSHED/REPLACED AT 40,000 MILES AS REQUIRED. HEATER CORE JUST FAILED WHILE ON THE FREEWAY, BLOWING VAPOR INTO THE CABIN AND STEAMING UP THE WINDOWS TO THE POINT THE CAR WAS BARELY DRIVABLE. VW AMERICA WOULD NOT ASSIST WITH THE REPAIR CITING THE AGE OF THE VEHICLE. I GUESS VW CONSIDERS A CAR THAT'S LESS THAN 4 YEARS OLD TO HAVE SIGNIFICANT PROBLEMS. REPAIR COST IS CLOSE TO $1300. I WILL NEVER BUY A VW AGAIN, AND I HAVE ALREADY DISSUADED A COLLEAGUE AT WORK FROM BUYING ONE AS HE WAS IN THE MARKET FOR A NEW CAR. *JB

NHTSA ID
10151654
Incident
Feb 26, 2006
Mileage
52,250 mi
Body & structureDriver assistanceElectrical+2 more
Filed Nov 30, 2004

THERE WERE NUMEROUS PROBLEMS WITH THIS VEHICLE. THE FILTER AND CARPET ON THE BACK PASSENGER SIDE WAS REPLACED. THE MLP LIGHT HAD COME ON AND THE DEALER INSTALLED A NEW VACUUM HOSE. THE RADIO DID NOT WORK, STANDING WATER WAS FOUND IN THE BACK RIGHT SIDE OF THE VEHICLE UNDER THE FRONT SEAT, THE POLLEN FILTER WAS CLOGGED AND THE AIR POLLEN FILTER WAS CRACKED DUE TO THE FACTORY, THE BACK DOOR LOCKS REFUSED TO OPEN AND COULD NOT BE OPENED FROM THE INSIDE OR OUT, A BUMPING NOISE WAS HEARD COMING FROM UNDER THE VEHICLE, THE ENGINE REVVED, THE VEHICLE LURCHED FORWARD AND ACCELERATED AT RAPID SPEED ALL WHILE THE BRAKES WERE PUMPED WITH NO RESPONSE. THE VEHICLE HIT A CURB DOING OVER 50 MPH ALL WHILE PUMPING THE BRAKES UNTIL IT FINALLY STOPPED 20-30 YARDS INTO A FIELD DAMAGING TIRES, RIMS AND THE BUMPER. *SC *JB

NHTSA ID
10105199
Incident
Mar 5, 2002
Visibility
Filed Apr 6, 2004

THERE IS A CRACK IN WINDSHIELD STARTING IN FRONT OF DRIVER BELOW WIPER BLADE, UP 5 INCHES AND OVER 3 FEET. THE CRACK APPEARED WHEN THE CAR WAS PARKED IN DIRECT SUN ON A HOT DAY IN A PARKING LOT POINTED AWAY FROM OTHER MOVING VEHICLES. THERE IS ONLY ONE SHARED OF GLASS MISSING FROM BEHIND THE WIPER THAT IS PERHAPS 1/4 INCH LONG AND 1/8 INCH DEEP. VW MAINTAINS THIS IS AN IMPACT POINT AS DETERMINED BY RUNNING A BALLPOINT PEN ALONG THE CRACK. MY POSITION IS THAT THIS IS A DEFECT. THE HEAT AND EXPANSION CAUSED THE CRACK. IN ORDER FOR THIS TO BE IMPACT RELATED, A TINY STONE WOULD HAVE TO HIT BEHIND THE WIPER FROM DIRECTLY OVERHEAD. THE LAWS OF PHYSICS RULES OUT THAT AN OBJECT WITH SO LITTLE MASS COULD HAVE HAD ENOUGH ENERGY TO CAUSE THIS MUCH DAMAGE. *LA

NHTSA ID
10065612
Incident
Jul 12, 2002
Mileage
4,000 mi
Visibility
Filed Mar 31, 2004
1 injury reported

I WAS DRIVING ON THE FREEWAY WHEN MY DRIVER SIDE WINDOW SHATTERED AND IMPLODED FOR NO EXPLAINABLE REASON. DEALERSHIP REFUSED TO REPLACE WINDOW AS MANUFACTURER DEFECT. THE SERVICE DEALER SAID HE HAD NEVER HEARD OF THIS HAPPENING BEFORE AND THAT THERE HAD BEEN NO OTHER COMPLAINTS REGARDING THIS. *AK

NHTSA ID
10064252
Incident
Mar 29, 2004
Visibility
Filed Jan 19, 2004

AUTOMOBILE REQUIRES SPECIAL WINDSHIELD WIPERS WHICH ARE ONLY AVAILABLE THROUGH DEALERS. THESE ARE CURRENTLY ON "NATIONAL BACKORDER" WITH NO TIME TO FULFILL. WIPERS ARE GENERALLY OF POOR QUALITY ANYWAY AND THUS THE NEED TO REPLACE TO MAINTAIN VISIBILITY IS IMPERATIVE. *CB

NHTSA ID
10054441
Incident
Jan 18, 2004
Mileage
5,000 mi
ElectricalEngineOther / unspecified+1 more
Filed Jan 15, 2004

FOUR IGNITION COILS DEFECTIVE - REPLACED DEFECTIVE IGNITION - KEY STUCK IN CAR FOR OVER NINE DAYS DEFECTIVE STEREO - REPLACED TWICE TO DATE DEFECTIVE ELECTRICAL - WINDOWS AND LOCKS GO UP AND DOWN WHILE DRIVING, GAS CAP POPS OPEN UNEXPECTEDLY COMPUTER PROBLEM - COMPUTER BLACKS OUT AT TIMES DEFECTIVE WHEEL BEARING - REPLACED AT 17,952 MILES DEFECTIVE MOTOR BLOWER - REPLACED DEFECTIVE REAR WHEEL LINING - REPLACED

NHTSA ID
10070843
Incident
Sep 15, 2003
Mileage
17,952 mi
Visibility
Filed Nov 7, 2003

WINDSHIELD WIPERS "BOUNCE"/"STUTTERS" ACROSS THE WIND SHIELD IN LIGHT TO MILD RAIN CAUSING UNSAFE VISIBILITY WHILE DRIVING THE VEHICLE. MANUFACTURER WARRANTS WIPERS FOR PERIOD OF 12,000 MILES, DEALER WAS TOLD ABOUT THE UNSAFE CONDITIONS, HOWEVER THEY DID NOT DOCUMENT MY COMPLAINT. THEY ALWAYS TOLD ME THAT THEY WERE OK. *LA

NHTSA ID
10045680
Incident
Nov 6, 2003
Interior & seatsVisibility
Filed Oct 27, 2003

AUTOMATIC LOCK AND POWER WINDOW ON REAR PASSENGER SIDE DOOR ARE INOPERATIVE. DEALER TOOK TWO ATTEMPTS TO FIX IT. ON THE FIRST, THEY APPLIED SOME ELECTROLYTIC GREASE IN THE HOPE THAT IT WOULD BE ENOUGH. THE NEXT TIME THEY REPLACED THE MOTOR AND LOCK UNIT. *AK

NHTSA ID
10043660
Incident
Sep 5, 2003
Mileage
13,000 mi
Visibility
Filed Apr 3, 2003

WHENEVER YOU USE THE WINDSHIELD WASHER, SOME OF THE FLUID GETS INTO THE VENT AND YOU CAN SMELL IT IN THE CABIN AND EVEN SOMETIMES TASTE IT AS YOU ARE DRIVING. I BELIEVE WINDSHIELD WASHER FLUID IS TOXIC. I HAVE TWO LATE MODEL VOLKSWAGENS, THEY BOTH DO THIS EVERYTIME. I'VE NEVER EXPERIENCED THIS WITH ANY OTHER CAR I'VE DRIVEN BEFORE.

NHTSA ID
10013900
Incident
Apr 3, 2003
ElectricalEngineOther / unspecified+2 more
Filed Mar 6, 2003

NAR 3-10-03 WITH THE CONSUMER VEHICLE HAVING LESS THAN 7000 MILES, MANY PROBLEMS OCCURRED, THE FRONT AND REAR WINDOWS FROZE FROM THE INSIDE, THE VEHICLE BEGAN TO STALL, THE IGNITION COIL NEEDED TO BE REPLACED, THE GLOVE COMPARTMENT FLOODED WHEN IT RAINED OR SNOWED, ALSO THE CARPETS AND POLLEN FILTER WERE DAMAGED DUE TO THE FLOOD. THE CONSUMERS WAS VERY DISAPPOINTED AND SUGGESTED THAT A FULL REFUND BE GIVEN OR HAVE VOLVO TO GIVE THEM A NEW 2003 PASSAT, EQUALLY EQUIPPED AS THE 2002 AT THE SAME PURCHASE PRICE. *CB *JB

NHTSA ID
10011776
Incident
Dec 1, 2002
Mileage
7,000 mi
Visibility
Filed Feb 25, 2003

THE WINDSHIELD CRACKED, WHILE THE VEHICLE WAS PARKED, THE DEALER INDICATED IT WAS CAUSED BY THE WEATHER.*JB

NHTSA ID
10009260
Incident
Feb 22, 2003
Mileage
13,475 mi
Visibility
Filed Jan 14, 2003

CONSUMER STATED WHEN DEFROSTING FRONT WINDSHIELD, THE DEFROSTER WAS BLOWING AIR FROM OUTSIDE OF THE VEHICLE. *JB

NHTSA ID
10003800
Incident
Aug 1, 2002
Mileage
4,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .