2004 Volkswagen Passat Brakes Problems

THE PLASTIC UNDERDASH COWLING CAN BECOME WARPED OVER TIME AND FALL DOWN ON THE BRAKE PEDAL CAUSING THE CAR TO STOP OR TRIGGER THE ABS SYSTEM WHEN NOT NEEDED.

NHTSA ID

10888060

Incident

Jul 24, 2016

Mileage

223,000 mi

THE VEHICLE HEATED UP DUE TO A FAULT IN VW'S PASSAT COOLING SYSTEM AND SMOKE STARTED TO COME OUT FROM ENGINE. I WAS DRIVING AT AROUND 25 MILES / KM ONLY. I TOWED THE CAR TO MECHANIC AND HAD TO DO A COSTLY REPAIR FOR WATER PUMP, TIMING BELT, ETC. I SEE THERE IS AN OPEN RECALL FOR THIS KIND OF ISSUE IN WATER PUMP IN PASSATS, SO I TRULY BELIEVE THE WATER PUMP WAS FAULTY FROM MANUFACTURER SIDE. I WOULD LIKE TO BE REPAID FOR THE MONEY I HAVE ALREADY SPENT ON THIS. *TR

NHTSA ID

10614626

Incident

Jul 8, 2014

Mileage

133,000 mi

I WAS DRIVING INSIDE TOWN APPROXIMATELY AT 35 MPH AND WAS STOPPING IN THE STOP LIGHT. WHEN I APPLIED THE BRAKE THE CAR WAS SHAKING AND CHECK ENGINE LIGHT STARTED FLASHING. AFTER THE STOP LIGHT TURNED GREEN I RELEASED BRAKE AND THE SHAKE WAS NOT THERE AND CHECK ENGINE LIGHT WAS GONE. I WENT FEW MILES TO PICK MY DAUGHTER AND AFTER PICKING MY DAUGHTER AND LESS THAN A MILE ON ROAD THE CHECK ENGINE LIGHT CAME ON AGAIN AND THERE IS A SLIGHT VIBRATION OF THE VEHICLE WHEN THE ENGINE IS TURNED ON. I'M YET TO TAKE THE VEHICLE TO THE REPAIR SHOP. NOT SURE IF THERE IS ANY FACTORY RECALL FOR THIS PROBLEM. *TR

NHTSA ID

10546821

Incident

Oct 4, 2013

Mileage

85,000 mi

2004 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO CLASS ACTION SETTLEMENT AGAINST VOLKSWAGEN, STATING A SERIES OF ISSUES SUCH AS OIL SLUDGE, ENGINE MALFUNCTION ISSUES, ANTI-FREEZE AND COOLANT ISSUES AND IGNITION COIL ISSUES WITH VOLKSWAGENS *TGW THE CONSUMER STATED SHE LEARNED THERE WAS A SPECIFIC TYPE OF COOLANT THAT ONLY BE USED FOR HER MODEL VEHICLE. SHE STATED EACH SUMMER SHE DROVE AROUND WITH 2 CONTAINERS OF ANTI-FREEZE BECAUSE THE VEHICLE WOULD CONSUME SO MUCH ANTI-FREEZE. ALSO, THE BRAKE LIGHT BULBS WERE REPLACED. *JB

NHTSA ID

10383827

Incident

Feb 1, 2011

I WAS DRIVING THE CAR AROUND 40 MPH IN DOWNTOWN LOS ANGELES IN THE AFTERNOON AND I WAS THE ONLY OCCUPANT. THE VEHICLE IN FRONT OF ME SUDDENLY SLOWED DOWN. I PRESSED THE BRAKES HARD BUT THE CAR DID NOT STOP AND I TRIED TO SWERVE TO THE SHOULDER BUT THERE WAS NOT ENOUGH ROOM. I REAR-ENDED THE VEHICLE IN FRONT OF ME. I WAS PUZZLED AND BEWILDERED WHY THE CAR WAS NOT STOPPING EVEN THOUGH I WAS PRESSING ON THE BRAKES. I COULD SEE MYSELF APPROACHING THE VEHICLE IN FRONT OF ME AND WONDERING WHY I AM NOT STOPPING BUT AT THE SAME TIME TRYING TO SWERVE TOWARDS THE SHOULDER. THE AIRBAG ON THE DRIVER SIDE DID NOT DEPLOY BUT THE AIRBAG ON THE PASSENGER SIDE DEPLOYED EVEN THOUGH THERE WAS NO PASSENGER. *TR

NHTSA ID

10366647

Incident

Nov 16, 2010

Mileage

59,000 mi

ABS UNIT FAILURE OF 2004 VW PASSAT MY ABS MODULE KEEPS FLASHING A BRAKE FAILURE ON MY DASHBOARD. I DON'T KNOW HOW SAFE IT IS TO DRIVE THE CAR WITH A FLASHING BRAKE LIGHT ON THE DASH. SEEING HOW THIS SHOULD BE A SAFETY ISSUE SHOULDN'T THE MANUFACTURE FIX THIS BRAKE PROBLEM UNDER A RECALL? *TR

NHTSA ID

10365944

Incident

Nov 16, 2010

Mileage

117,500 mi

I HAVE A 2004 PASSAT WAGON WITH 58,000 MILES. ABOUT 2 WEEKS AGO WE STARTED GETTING A "BRAKE FAULT" WARNING FOLLOWED BY A LARGE "STOP". IT LASTS FOR ABOUT 5 SECONDS AND THEN GOES AWAY. THIS ONLY HAPPENS IN THE MORNING, AND AFTER ABOUT 15 MINUTES OF DRIVING. AFTER THAT THERE WILL BE NO MORE WARNINGS UNTIL WE START THE CAR THE FOLLOWING MORNING. WE MAY GET ONE WARNING OR THREE DURING THE 15 MINUTES. WE TOOK THE CAR TO THE DEALER AND THEY SAID THERE WAS NOTHING IN THE CODES SHOWING A FAULT. THEY KEEP THE CAR OVER NIGHT, AND THE NEXT MORNING TOOK THE CAR FOR A DRIVE AND CONFIRMED THE "BRAKE FAULT". THEY TOLD US WE NEED REPLACE THE ABS MODULE AT A COST OF $900. OUR CAR ONLY HAS 58,000 MILES ON IT, AND IT WAS GARAGED MOST OF ITS LIFE. WE PICKED THE CAR UP FROM THE DEALER AND HAVE NOT FIXED THE PROBLEM YET. WE ARE JUST OUT OF WARRANTY, AND FEEL THIS SHOULD BE COVERED. TODD KNOEPPEL *TR

NHTSA ID

10245166

Incident

Oct 1, 2008

Mileage

58,600 mi

1. NEW 2004 VOLKSWAGEN PASSAT, V6 SEDAN. RETURNED CAR SEVERAL TIMES UNDER WARRANTY FOR MANY TYPES OF REPAIRS. VOLKSWAGEN UNABLE TO REPAIR CAR. BOTH THE DEALER AND VOLKSWAGEN OF AMERICA WERE MADE AWARE OF THE PROBLEMS. 2. SEVERAL FAILURES INCLUDING BUT NOT LIMITED TO: EXCESSIVE OIL CONSUMPTION, LOSS OF POWER AND ACCELERATION, TRANSMISSION PROBLEMS, FAILURE TO START, MALFUNCTION INDICATOR LAMP CONSTANTLY ON, BRAKING PROBLEMS, CLIMATE CONTROL PROBLEMS, AND SEVERAL ELECTRICAL PROBLEMS INCLUDING FAILED BRAKE LIGHTS. 3. SEVERAL ATTEMPTS BY VOLKSWAGEN HAS FAILED TO FIX THE PROBLEMS. THEY ARE UNWILLING TO RESOLVE THE PROBLEMS ADEQUATELY. *TR

NHTSA ID

10216738

Incident

Oct 12, 2005

Mileage

10,000 mi

I RECEIVED A RECALL NOTICE REGARDING MY 2004 VW PASSAT (REPLACING THE BRAKE LIGHT SWITCH). I HAD MY REPAIRS COMPLETED AT AN AUTHORIZED VW SERVICE CENTER IN OCTOBER 2007 AND SENT MY FORM TO VW FOR REIMBURSEMENT. I RECEIVED A CALL ON 1/10/08 INFORMING ME THAT THE DEADLINE FOR THE REPAIR WAS 9/23/07. THE RECALL LETTER I RECEIVED WAS DATED SEPTEMBER 2007 AND DID NOT INDICATE THAT THERE WAS A DEADLINE FOR THE REPAIR. THE VW CUSTOMER CARE CENTER IS SAYING THAT THEY WILL NOT REIMBURSE ME FOR THIS REPAIR. *TR

NHTSA ID

10214432

Incident

Jan 10, 2008

ABS LIGHT AND TRACTION CONTROL LIGHT STAY ON ALL THE TIME IN INSTRUMENT CLUSTER. *JB

NHTSA ID

10206194

Incident

Oct 17, 2007

6/30 I DROVE MY 2004 VW PASSAT WAGON. I HAD USED THE CRUISE CONTROL AND HAD TO SLOW DOWN, I ATTEMPTED TO RE-ACTIVATE THE CRUISE CONTROL, IT WOULD NOT RESPOND. I TRIED AGAIN THE FOLLOWING DAY AND IT WORKED. 7/3, I PARKED MY CAR FOR AN HOUR APPT. I RETURNED TO MY CAR TO FIND THE BRAKE LIGHTS WERE ON. I TURNED THE CAR ON, TAPPED THE BRAKES AND TURNED IT OFF. THE BRAKE LIGHTS STAYED ON. I HAD TO LEAVE TOWN FOR A FEW DAYS AND UPON RETURNING, CALLED MY DEALER, ONTARIO VW. 7/9 I MADE AN APPT TO SERVICE THE CAR. SYLVIA IN SERVICE MADE THE APPT. SHE MENTIONED THERE WAS A RECALL ON THE BRAKE LIGHT SWITCH. AFTER MAKING THE APPT, I RESEARCHED THE RECALL. I FOUND THE NHTSA SITE. NHTSA HAD A CAMPAIGN ID # 07V063000 FOR 6 MAKES OF VOLKSWAGEN, VARYING YEARS, ALL FOR BRAKE LIGHT SWITCH MALFUNCTION. THE DESCRIPTION MATCHED MY PROBLEM EXACTLY. LATER ON THE 9TH, I WENT TO DROP OFF MY CAR FOR REPAIR. I WAS CHECKED IN AND TOLD MY CAR WAS NOT AFFECTED BY THE RECALL. JOSE MEZA, SENIOR SERVICE ADVISOR, TOLD ME MY VIN # HAD NO RECALL. I EXPLAINED ABOUT THE INFO I FOUND AND HE SAID I WAS INCORRECT. HE DID NOT OFFER TO RESEARCH ANYTHING ABOUT IT. MY CAR IS UNDER WARRANTY AND WILL BE REPAIRED. MY ISSUE IS WITH THE HANDLING OF THIS SITUATION AND THE LACK OF INTEREST ON THE PART OF ONTARIO VW AND VW CORP, WHOM I CALLED TO COMPLAIN AND WAS ALSO TOLD THAT MY VIN # DID NOT REFLECT A RECALL. IF 5 OTHER VW MAKES HAVE THE SAME PROBLEM AND ARE UNDER RECALL, WHY AM I BEING CHALLENGED ABOUT INCLUDING MY CAR IN THE RECALL? THIS IS A SERIOUS SAFETY ISSUE AS THE BRAKE LIGHTS CAN BECOME INOPERABLE WITHOUT MY KNOWLEDGE. VEHICLE SAFETY SHOULD BE THE PRIORITY FOR ALL MANUFACTURERS AND DEALERSHIPS AND I AM SHOCKED AT THE LACK OF INTEREST I AM RECEIVING FROM ALL I CONTACT ABOUT THIS ISSUE. INCLUDING THE NHTSA THAT TOLD ME I COULD FILE A GENERAL COMPLAINT AND POSSIBLY BE INCLUDED IN A FUTURE RECALL BUT COULD NOT OFFER SPECIFIC HELP WITH ANYTHING ELSE. *TR

NHTSA ID

10195977

Incident

Jul 3, 2007

Mileage

26,570 mi

ON OCCASION THE BRAKE LIGHTS WILL STAY ON AFTER CAR HAS BEEN PARKED AND TURNED OFF. THE BRAKE LIGHTS WILL ALSO STAY ON WITH NO FOOT PRESSURE ON THE PEDAL WHILE DRIVING. *TR

NHTSA ID

10195183

Incident

Jun 13, 2007

Mileage

51,000 mi

THE ABS HAS BEEN FAULTY FOR SIX MONTHS FROM TIME OF PURCHASE A S BRAND NEW. THE ABS LIT UP AND WILL STAY LIT UNTIL SERVICE DEPARTMENT RESET IT. THE BRAKE LIT UP AND GOT STUCK WITHOUT PRESSING ON BRAKE PEDAL. DASHBOARD LIGHTS MALFUNCTIONED, AND DID NOT COME ON THROUGH THIS FAILURE. VEHICLE SAT PARKED IN THE SERVICE DEPARTMENT OF DEALERSHIP FOR 15 MONTHS WITHOUT ANYONE INVESTIGATING THE PROBLEM. SWITCH HAS BEEN REPLACED 5 TIMES WITHIN 1.5 YEARS. THE ABS FAILED AND CAUSED AN ACCIDENT. *AK

NHTSA ID

10193712

Incident

Apr 12, 2007

Mileage

18,000 mi

BRAKE LIGHT SWITCH FAILED INTERMITTENTLY OVER A PERIOD OF TWO YEARS, FINALLY FAILED COMPLETELY. WHENEVER THE SWITCH WAS OPERATING POORLY IT KICKED OUT THE CRUISE CONTROL. *AK

NHTSA ID

10190321

Incident

Mar 12, 2007

Mileage

61,688 mi

1. WHEN CAR IN FRONT OF THE PASSAT SLOWED, THE DRIVER APPLIED THE BRAKES AND THE ABS LIGHT AND ASR LIGHTS CAME ON BUT THE BRAKES DID NOT WORK. THE PASSAT WAS NOT GOING QUICKLY AND HAD SAFE STOPPING DISTANCE SO THE CAR HAD PLENTY OF TIME TO STOP. THE PASSAT DID NOT STOP, HITTING THE CAR AHEAD OF IT. 2. THE BRAKES FAILED, CAUSING THE PASSAT TO REAR-END THE CAR IN FRONT OF IT. THE DRIVER OF THE OTHER CAR SUSTAINED WHIPLASH INJURIES AND 600 USD TO HIS CAR. HE IS IN TREATMENT WITH THE COST OF TREATMENT UNDETERMINED AT THIS TIME. THE PASSAT SUSTAINED 3000 USD IN DAMAGE. THE DRIVER OF THE PASSAT WAS NOT INJURED, WAS TICKETED, LOST HALF A DAY'S WAGES IN COURT, AND DOES NOT TRUST HIS VEHICLE. 3. THE CAR WAS TAKEN TO THE VW DEALERSHIP, WHERE IT WAS DETERMINED THAT A BRAKE LIGHT SWITCH WAS DETERMINED TO BE ELECTRICALLY FAULTY. MALFUNCTIONS WERE STORED IN THE ABS CONTROL MODULE. THE BRAKE LIGHT SWITCH GAVE AN IMPLAUSIBLE SIGNAL, SPORADIC. THE BRAKE LIGHT SWITCH WAS DIAGNOSED AND REPLACED. THE FAULT MEMORY OF THE ABS CONTROL MODULE WAS ERASED AND RESET. THE DRIVER OF THE PASSAT CONTACTED VW ASKING ABOUT THE FAULT(S) AND EXPRESSING HIS DOUBT IN THE SAFETY AND RELIABILITY OF THE VEHICLE. THE DRIVER OF THE PASSAT FELT VW'S DEFECTIVE PARTS CAUSED THE ACCIDENT AND VW SHOULD COVER THE COST. VW'S ANSWER IS THAT THE DEFECTIVE PARTS COULD NOT HAVE CAUSED THE ACCIDENT. TONIGHT'S PAPER HAS ISSUED INFORMATION ABOUT A RECALL OF THIS PART HOWEVER, IT DOES NOT INCLUDE INFORMATION ABOUT PASSATS IN THIS RECALL. PASSATS HAVE THIS PROBLEM, TOO. WE DID NOT KNOW ABOUT YOUR ORGANIZATION OR WE WOULD HAVE CONTACTED YOU MONTHS AGO. *JB

NHTSA ID

10183592

Incident

Nov 6, 2006

Mileage

35,880 mi

THE BRAKE LIGHT SWITCH KEEPS FAILING. IT CAUSES THE ELECTRONIC STABILITY CONTROL TO BE DISABLED AND KEEPS THE STOP LIGHTS ON, EVEN WHEN THE BRAKE PEDAL IS NOT DEPRESSED. I'VE HAD THE BRAKE LIKE SWITCH REPLACED 6 TIMES NOW OVER THE PAST 2.5 YEARS. *NM

NHTSA ID

10171622

Incident

Jul 2, 2004

Mileage

7,875 mi

CRUISE CONTROL AND REAR BRAKE LIGHT FAILURE ON 2004 VW PASSAT. *JB

NHTSA ID

10169587

Incident

Sep 28, 2006

Mileage

61,000 mi

AT THE 20000 MAINTENANCE INSPECTION THERE WAS NO OBSERVATION DONE BY THE DEALER. AT ABOUT 22K THE BRAKE PROBLEM WARNING LIGHT CAME ON AND THEN OFF. I TOOK THE CAR AT THE DEALER AND THEY FOUND THAT THE BACK BRAKE PADS ARE ALMOST COMPLETELY WORN OFF AND THEY NEED TO BE REPLACED AND THE BRAKE FLUID NEEDS TO BE FLUSHED. THE ESTIMATED COST WAS MORE THAN 350$. I ASKED THEM TO GIVE ME AN EXPLANATION ON HOW THE BRAKES GOT WORN IN THE 2K BETWEEN THE 20K AND 22K SINCE THEY DID NOT TELL US ANYTHING ABOUT ANY BRAKES BEING WORN AT THE 20 MAINTENANCE INSPECTION. THEY HAD NO ANSWER ON THIS. I FINALLY DECIDED TO REPLACE THE BACK BRAKE PADS BECAUSE THE CAR WAS SHAKING ON BRAKING AND I FELT UNSAFE DRIVING IT. I DID NOT TRUST THE DEALER ANY MORE SO I DECIDED TO TAKE THE CAR TO A THIRD PARTY SHOP I TRUSTED, AND I HAD TO PAY 138$ TO REPLACE THE BACK BRAKE PADS.*AK

NHTSA ID

10116696

Incident

Mar 5, 2005

Mileage

22,000 mi

IN SIX MONTHS MY BRAKE LIGHTS HAVE STOPPED WORKING TWICE THEY HAD TO REPLACE THE BRKE LIGHT SWITH ON IT. *AK

NHTSA ID

10105750

Incident

Jan 3, 2005

Mileage

15,000 mi

I HAVE A BRAND NEW 2004 VW PASSAT TDI WAGON THAT HAS NO TAIL LIGHTS. SIGNALS WORK, BRAKE LIGHTS WORK BUT, LICENSE PLATE LIGHT AND REAR PARKING/DRIVING LIGHTS DON'T WORK. CAR HAS NO BURNED OUT BULBS OR FUSES. MY CONCERN IS IF THE CAR HAS WIRING HARNESS PROBLEMS, IS THIS SOMETHING THAT OTHERS HAVE HAPPENING. ALSO ON A RAINY DAY THE ANTI LOCK BRAKE AND ELECTRONIC STABILITY PROGRAM IN THE SAME CAR FAILED BUT, WHEN THE CAR WAS PARKED AND RESTARTED THE COMPUTER RESET AND PROBLEM DISAPPEARED. IS THIS GOING TO BE A PROBLEM? *NM

NHTSA ID

10104742

Incident

Dec 7, 2004

Mileage

16,000 mi

MY 2004 VW PASSAT HAD 13,823 WHEN THE REAR BRAKE PADS COMPLETELY WORE OUT. THE FRONT HAVE ONLY WORN OUT 8% TO THIS DAY (12/20/04). FIRST, THE CAR PULSATED WHEN THE BRAKES WERE APPLIED. SO, I PERSONALLY WENT TO THE DEALER TO FIND OUT WHAT THE PROBLEM WAS; WHICH WAS NO HELP. I WAS TOLD THERE WAS NOTHING WORNG. LATER, TO NO SUPRISE OF MINE; THERE WAS. THE BRAKE LAMPS TURNED ON AND DIDNT GO OFF. EVEN WITH THE CAR IN PARK AND TURNED OFF. WITH THIS, I WENT TO THE DEALER WHO TOLD ME MY REAR BRAKE PADS WERE WORN. AT THE DEALERS, THE REAR ROTORS WERE REPLACED FOR FREE, BUT THE PADS WERE NOT. THIS IS SIMPLY DISRESPECTFUL, AS I AM NOT A CRAZY DRIVER AND HAD TO PAY $220 TO REPLACE DEFECTIVE BRAKE PADS. *AK

NHTSA ID

10104174

Incident

Oct 1, 2004

WHILE TEST DRIVING A VOLKSWAGON PASSAT GLX SEDAN, TOUCHING THE WINDOW CONTROL CAUSED THE ABS BRAKING MECHANISM TO ENGAGE. THE CAR LURCHED AS IF THE BRAKES WERE QUICKLY APPLIED AND ABS FAILURE WARNING LIGHTS AND TONES WENT OFF IN THE CAR. THE INSTRUMENT LIGHTS FLICKERED AS WELL. THE WARNINGS SHUT OFF IN A FEW SECONDS AND THE CAR APPEARED TO RETURN TO NORMAL. THIS HAPPENED ON TWO SEPERATE OCCASIONS IN THE SPAN OF 10 MINUTES BOTH TIMES WHILE TRAVELING ON A LEVEL ROAD AT A CONSTANT SPEED WITH MY FOOT ON THE ACCELERATOR AT THE TIME. THE SITUATION WAS DANGEROUS BECAUSE OF THE UNINTENDED BRAKING AND THE STARTLING EFFECT OF THE WARNINGS OCCURING SIMULTANIOUSLY. *AK

NHTSA ID

10086787

Incident

Aug 7, 2004

REPORTED WHEN SLOWING DOWN TO 5-10MPH CARE HESITATED AND THEN JERKED AS IF SOMEONE HIT FROM BEHIND, ALSO WHEN BRAKING TO STOP,CAR LURCHES FORWARD. VW DEALERSHIP REPLACED BRAKES AND ROTORS AND DID SOFTWARE UPDATE AFTER 3 TIMES IN SHOP. NOW CAR HESITATES WHEN EITHER SLOWING DOWN OR FROM STOP THEN KICKS IN ALL OF A SUDDEN,WILL BE CALLING REGIONAL TECHNICIAN TO REPORT, STILL FEEL SLIGHT JERK AT SLOW SPEEDS. ALL HAPPENS WHEN ENGINE HOT OR COLD.*AK

NHTSA ID

10083031

Incident

Jul 28, 2004

Mileage

2,500 mi

WHEN BRAKING AFTER DRIVING AT HIGHWAY SPEEDS INTO THE CITY VEHICLE BUCKED FORWARD. DEALER STATED THE PROCEDURE WAS WHAT THEY CALLED A HARD DRIVE. ALSO IT WAS NORMAL. *AK

NHTSA ID

10066711

Incident

Jan 15, 2004

Mileage

2,000 mi