RoadVitals

2004 Volkswagen Passat Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jul 18, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 279 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2004 Volkswagen Passat submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

BrakesDriver assistanceEngine
Filed Jul 18, 2014

THE VEHICLE HEATED UP DUE TO A FAULT IN VW'S PASSAT COOLING SYSTEM AND SMOKE STARTED TO COME OUT FROM ENGINE. I WAS DRIVING AT AROUND 25 MILES / KM ONLY. I TOWED THE CAR TO MECHANIC AND HAD TO DO A COSTLY REPAIR FOR WATER PUMP, TIMING BELT, ETC. I SEE THERE IS AN OPEN RECALL FOR THIS KIND OF ISSUE IN WATER PUMP IN PASSATS, SO I TRULY BELIEVE THE WATER PUMP WAS FAULTY FROM MANUFACTURER SIDE. I WOULD LIKE TO BE REPAID FOR THE MONEY I HAVE ALREADY SPENT ON THIS. *TR

NHTSA ID
10614626
Incident
Jul 8, 2014
Mileage
133,000 mi
Driver assistanceEngineFuel system
Filed Feb 10, 2013

FLASHING ENGINE LAMP/MIL LIGHT, VIOLENT SHAKING, LOSS OF ENGINE POWER, FOUL ODOR, MISFIRING, PINGING. *TR

NHTSA ID
10497621
Incident
Feb 1, 2013
Mileage
152,000 mi
BrakesDriver assistance
Filed Oct 18, 2007

ABS LIGHT AND TRACTION CONTROL LIGHT STAY ON ALL THE TIME IN INSTRUMENT CLUSTER. *JB

NHTSA ID
10206194
Incident
Oct 17, 2007
BrakesDriver assistance
Filed May 9, 2007

BRAKE LIGHT SWITCH FAILED INTERMITTENTLY OVER A PERIOD OF TWO YEARS, FINALLY FAILED COMPLETELY. WHENEVER THE SWITCH WAS OPERATING POORLY IT KICKED OUT THE CRUISE CONTROL. *AK

NHTSA ID
10190321
Incident
Mar 12, 2007
Mileage
61,688 mi
Driver assistance
Filed Jul 7, 2006

2004 VW PASSAT---I HAVE HAD NUMEROUS OCCASIONS WHERE MY CAR LURCHED AND RATTLED TO A STOP OR WOULD HESITATE MULTIPLE TIMES DURING ACCELERATION. AT IDLE, THE ENTIRE CAR SHAKES. I HAVE TAKEN IT IN TO THE DEALER AT LEAST 5 TIMES. AT FIRST, THE PROBLEM WAS ONLY HAPPENING EVERY MONTH OR SO. NOW IT IS A CONSTANT PROBLEM. THE CHECK ENGINE LIGHT IS ON, THE CAR SHAKES IN DRIVE, REVERSE, AND NEUTRAL. ACCELERATION IS ESPECIALLY A PROBLEM WHEN ON THE FREEWAY...IT IS BOTH DANGEROUS AND SCARY. I HAVE BEEN TOLD MULTIPLE TIMES THAT THE DEALER IS "WAITING FOR A SOFTWARE UPDATE." I HAVE ALSO BEEN TOLD TO GO AHEAD AND DRIVE THE CAR BECAUSE IT IS NOT DANGEROUS. NOW I HAVE BEEN WAITING FOR MONTHS! I ALSO HAVE HAD ELECTRICAL PROBLEMS. ON SEVERAL OCCASIONS THE RED CONTROL PANEL LIGHTS HAVE GONE OUT COMPLETELY WHILE I WAS DRIVING. I WAS TOLD THIS IS PART OF THE SAME PROBLEM. *NM

NHTSA ID
10161761
Incident
Jul 7, 2006
Body & structureDriver assistanceTransmission
Filed Jul 12, 2005

WATER COMING INTO FRONT PASSENGER SEAT RESULTING IN DAMAGES TO THE TCM (TRANSMISSION CONTROL MODULE), WET CARPETING, AND RUST UNDER THE PASSENGER SEAT. THE TRANSMISSION MODULE FAILURE RESULTED IN VEHICLE NOT ABLE TO SHIFT INTO HIGHER GEAR, AND DELAY ACCELERATION. THE TCM AND CARPETING WAS REPLACED.

NHTSA ID
10128426
Incident
Dec 1, 2004
Mileage
30 mi
BrakesDriver assistance
Filed Jul 30, 2004

REPORTED WHEN SLOWING DOWN TO 5-10MPH CARE HESITATED AND THEN JERKED AS IF SOMEONE HIT FROM BEHIND, ALSO WHEN BRAKING TO STOP,CAR LURCHES FORWARD. VW DEALERSHIP REPLACED BRAKES AND ROTORS AND DID SOFTWARE UPDATE AFTER 3 TIMES IN SHOP. NOW CAR HESITATES WHEN EITHER SLOWING DOWN OR FROM STOP THEN KICKS IN ALL OF A SUDDEN,WILL BE CALLING REGIONAL TECHNICIAN TO REPORT, STILL FEEL SLIGHT JERK AT SLOW SPEEDS. ALL HAPPENS WHEN ENGINE HOT OR COLD.*AK

NHTSA ID
10083031
Incident
Jul 28, 2004
Mileage
2,500 mi
Driver assistanceTransmission
Filed Jan 16, 2004

WHEN COMING TO A COMPLETE STOP OR WHILE CRUISING, THE VEHICLE LURCHES FORWARD. THE DEALER RECALIBRATED THE COMPUTER CHIP IN THE ACCELERATOR PEDAL AND ALSO REPLACED THE TRANSMISSION CONTROL MODULE. AFTER THE REPAIRS, THE PROBLEM CONTINUED. *PH THE TRANSMISSION MADE A CLUNK NOISE, MALFUNCTIONED IN HEAVY TRAFFIC/HIGHWAY, AND A HARD SHIFT WAS PRESENT AT TIMES. *SC

NHTSA ID
10050028
Mileage
300 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .