2010 Volkswagen Routan Problems

The contact owns a 2010 Volkswagen Routan. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. In addition, the contact stated that the turn signal and the speed control failed to function as designed. The vehicle was taken to an independent mechanic. The failure was troubleshooted; however, the failure was not diagnosed. In addition, the vehicle was taken to the dealer, and the failure was not diagnosed. The contact stated that neither the independent mechanic nor the dealer was able to diagnose or determine the cause of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that after researching, the vehicle was known for electrical system failures. The contact referenced an unknown recall with a similar failure description; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact was helping her friend who owns a 2010 Volkswagen Routan. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact stated that the check engine and stability control warning lights were illuminated. The contact stated that the failure was a recurring failure. The contact had taken the vehicle to a local dealer and was informed that the vehicle was built by another manufacturer. The contact was then referred to another dealer. The contact was advised by the 2nd dealer that the vehicle should be taken back to the first dealer. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 11V151000 (Electrical System). The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.

I bought this van just a few weeks ago. One day I was driving and all a sudden it lost power while in motion. This has happened 4xs so far. It could've resulted in the inability to stop my vehicle as the brakes are stiff after the power & engine stop working. It could've resulted in either I hit someone or someone could've hit me. My cousins husband had a town and country that did this & it was on a recall for the ignition switch failure. He's a mechanic. He has also stated what is going on is the ignition switch failure going into accessory mode while I'm driving. It's available to be inspected I just don't have the money to have it inspected at this point by a dealership.

The contact owns a 2010 Volkswagen Routan. The contact stated that the vehicle was started and driven to her destination; however, after arriving at her destination she attempted to shut off the vehicle, but the vehicle remained running. The contact stated that she disconnected the battery to shut off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.

Battery failure due to parasitic draw from Ignition IOD fuse ( J13fuse) reads 0.9 draw and M11 fuse ( hvac system) reads 0.6 draw. First occurrence 2/10/24 and second occurrence 2/11/24. Informed auto repair shop on 2/12/24 and goes in for diagnostic 2/15/24. Abs control module failure( intermittent ) Egr valve replacement (8/9/24 due to overheating but no warning lights due to overheating was displayed which is strange) Speed control sensor was replaced as well 8/9/24 but still has problems getting stuck or not reading the right speed . Consumes fuel faster than normal as well . Getting about 9 miles to the gallon.

This has happened multiple times. The ignition will cut off which make the car engine quit running. Loss of braking, steering, power has left me in the middle of intersections being nearly avoided being ran into. When this happens all the warning lights come on and the engine turns off. The exact problem VW recall number 28H1 is affecting my vehicle.

The vehicle turned off in the drive gear. I lost steering,breaking and control of vehicle.

I WAS DRIVING HOME FROM WORK APPROX. 30-35 MILES PER HOUR AND MY VAN DIED. I LOST POWER STEERING AND BRAKES. LUCKILY I WASN'T SERIOUSLY INJURED. THERE WAS NO WARNING. NO SERVICE ENGINE LIGHT. WITHIN A SPAN OF LESS THAN 2 YEARS IVE ALREADY REPLACED THE FUEL PUMP, THE BATTERY, AND THE ALTERNATOR IS STILL NEW AND UNDER WARRANTY. THE IGNITION/POWER WINDOWS FUSE CONSTANTLY NEEDS ADJUSTING SO I CAN ROLL MY WINDOW UP OR DOWN. ALL THE DASH LIGHTS COME ON RANDOMLY AS WELL. SOMETIMES THE WINDSHIELD WIPERS WOULD COME ON. NEVER HAD A VEHICLE DIE ON ME WHILE DRIVING DUE TO MANUFACTURERS ISSUES. AFTER READING OTHER CONSUMER COMPLAINTS ABOUT THE SAME ISSUES IM VERY CONFIDENT ITS THE TIPM. SOME COMPLAIN THAT THIS COSTS PEOPLE $1 000S ON A CHANCE THAT YOU CAN GET A COUPLE MORE YEARS OUT OF IT. THE VAN WANTS TO TURN OVER AND CONTINUES CRANKING WHEN KEY FOB IS IN IGNITION BUT DOESN'T TURN OVER. I CANNOT GET IT TO START AT ALL.

MY CAR RECENTLY STARTED HAVING ISSUES SHIFTING INTO THE NEXT GEAR. TYPICALLY HAPPENS WHEN I HAVE BEEN DRIVING FOR A WHILE. ALL OF A SUDDEN IT WILL GET STUCK IN A GEAR AND IT WON'T SHIFT. THE CAR CAN BE IN MOTION OR EVEN STATIONARY (STOP LIGHT) WHEN IT HAPPENS. *TR

AROUND 108000 MILES, MY 2010 ROUTAN AUTOMATIC TRANSMISSION STARTED JERKING INTO GEARS 2, 3, 4. SOMETIMES IT SHIFTS SMOOTHLY BUT MORE OFTEN IT'S HARD ENOUGH TO JERK ALL PASSENGERS WHILE DRIVING. I HAVE TRIED ECO MODE WITH SAME RESULTS. DRIVING NORMAL IT SEEMS TO BE WORSE THAN WHEN SPEEDING UP QUICKLY. 3RD GEAR IS THE WORST AND IS HARD ENOUGH TO THROW YOU FORWARD CAUSING YOU TO SWERVE SOMETIMES. IT'S THE SAME RESULTS IN TOWN, ON HIGHWAY, AND IN STOP AND GO TRAFFIC. NOW HAS 129000 MILES AND GETTING WORSE. THERE ARE OTHER TIMES IT FEELS LIKE IT DIDN'T WANT TO SHIFT UP AND WOULD OVER REV BEFORE SHIFTING UP. *TR

Battery failure due to parasitic draw from Ignition IOD fuse ( J13fuse) reads 0.9 draw and M11 fuse ( hvac system) reads 0.6 draw. First occurrence 2/10/24 and second occurrence 2/11/24. Informed auto repair shop on 2/12/24 and goes in for diagnostic 2/15/24. Abs control module failure( intermittent ) Egr valve replacement (8/9/24 due to overheating but no warning lights due to overheating was displayed which is strange) Speed control sensor was replaced as well 8/9/24 but still has problems getting stuck or not reading the right speed . Consumes fuel faster than normal as well . Getting about 9 miles to the gallon.

THE WHOLE ELECTRICAL SYSTEM HAS GONE OUT WHILE DRIVING IN LIMESTONE COUNTY ALABAMA. KEYS DON'T START IT NONE OF AUTOMATIC DOORS WILL OPEN.

DRIVERS SIDE SLIDING DOOR WILL NOT OPEN. I'VE TRIED ALL KINDS OF WAYS TO OPEN IT AND IT WILL NOT BUDGE. ALSO, WHEN DRIVING, CAR SHUT OFF WITH NO WARNING.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH. THE CONTACT ALSO MENTIONED THAT THE REAR PASSENGER DOOR MADE AN ABNORMAL NOISE WHEN BEING OPENED. THE VEHICLE WAS TAKEN TO HILEY VOLKSWAGEN OF ARLINGTON (1461 E INTERSTATE 20, ARLINGTON, TX 76018, (817) 575-6000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER STATED THAT THE DOOR WAS NOT UNDER WARRANTY; HOWEVER, THE TRANSMISSION WAS REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 112,000.

All electrical gauges randomly go on and off, there is a continuous beeping to go along with it, the windshield wipers will go on and off. It seems to happen more in the summer or if it’s raining. It will occasionally stall while doing this, especially in a stationary position (like at a drive through).

The contact owns a 2010 Volkswagen Routan. The contact stated that while his wife was driving at an undisclosed speed, the headlights failed to illuminate. The vehicle was taken to the dealer, where it was diagnosed that the totally integrated power module (TIPM) needed to be replaced; however, the replacement part was no longer manufactured. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 117,000.

OUR VAN WAS IN MOTION ON THE HIGHWAY AFTER AN ALMOST 2 HOUR DRIVE ON THE HIGHWAY. LOUD NOISE, SCREECHING, SHAKE/VIBRATION AND A LARGE BANG AND THE VAN DROPPED. UPON STOPPING AND INSPECTING WE FOUND THE RIGHT FRONT AND LEFT REAR BOLTS HAD COMPLETELY SHEERED COMPLETELY OFF BOTH WHEELS WHILE DRIVING ON THE HIGHWAY. WE WERE ABLE TO COAST TO SIDE OF ROAD AND AND THE WHEEL HUBS WERE RESTING ON THE INSIDE OF THE RIM. THE WHEEL HUBS HAVE DESTROYED THE INSIDE OF THE RIMS, THE HEAT CREATED FROM THE GRINDING HAS MELTED THE VW EMBLEM ON THE RIM. THE RIGHT FRONT TIRE HAD ALSO COME TO REST ON THE RIGHT FENDER. THE RIGHT REAR TIRE WAS OUT OF ALIGNMENT/PROPER POSITIONING HOWEVER OUR VISUAL INSPECTION AND LACK OF EXPERIENCE I CANNOT DETERMING IF THESE BOLTS ARE ALSO STARTING TO BREAKDOWN OR THE INCIDENT MAY HAVE CAUSED A DRIVE SHAFT/AXLE DAMAGE.

WHILE DRIVING AT A SPEED OF 50 MPH ON A RURAL ROAD, THE FRONT DRIVER-SIDE TIRE INSTANTLY DEFLATED. FORTUNATELY, THE VEHICLE WAS SAFELY PULLED OVER AWAY FROM TRAFFIC. UPON EXAMINATION IT WAS FOUND THAT THE VALVE STEM HAD BROKEN OFF, AND THE TIRE HAD DEFLATED AS A RESULT. THE REST OF THE TIRE WAS IN GOOD CONDITION. IN THIS TYPE OF VEHICLE, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) IS PART OF THE VALVE STEM, AND THAT IS WHAT HAD BROKEN OFF. A SECOND SIMILAR INCIDENT HAPPENED APPROXIMATELY 6 MONTHS LATER WITH THE REAR DRIVER-SIDE TIRE OF THE VEHICLE, WHILE TRAVELING AT 55 MPH. *TR

CPSC: 2010 VOLKSWAGEN ROUTAN THESE CARS SEEM TO HAVE AN INHERENT ISSUE WITH THE DRIVER SIDE WINDOW REGULATORS . *BF THE CONSUMER STATED WHEN THE WINDOW REGULATOR FAILED IT SOUNDED AS IF A BOMB WENT OFF AND HIT THE WINDOW. THE CONSUMER HAS 2 VOLKSWAGEN ROUTANS WITH THE SAME ISSUE. THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE COST OF REPAIRS. *JS

I DROPPED MY VAN OFF ON 1/21/15 AND TODAY IS 1/28/15 AND I CALLED THE DEALERSHIP THAT I BOUGHT THE VEHICLE FROM AND HE HAS BEEN HELPFUL BUT WHERE THEY DROPPED THE VAN TO, TO GET IT REPAIRED AT THE VOLKSWAGEN DEALERSHIP WHERE THEY CAN WORK ON IT SAY THEY CANNOT DUPLICATE THE MALFUNCTION. IT'S BEEN OVER A WEEK AND MY FIANCE HAD TO BE THE ONE TO CONTACT THE DEALERSHIP FOR AN UPDATE. NOW I HAVE A VIDEO THAT MY FIANCE HAS RECORDED AND I SENT IT TO THE DEALERSHIP WHERE I BOUGHT THE VAN AND HE HAS LOOKED AT IT. HE ALSO TRIED TO SEND IT VIA EMAIL TO THE VOLKSWAGEN DEALERSHIP WHERE MY VAN IS BEING REPAIRED AND THEIR EMAIL IS INCAPABLE OF RECEIVING THE FILE DUE TO THE FACT THAT IT IS TOO BIG BY THEIR STANDARDS. NOW MY FIANCE HAS CALLED THE VOLKSWAGEN DEALERSHIP DIRECTLY AND SAID TO THE SUPERVISING PERSON IN CHARGE OF WORKING ON MY VAN THAT WE ARE MORE THAN WILLING TO DRIVE OVER THERE AND SHOW HIM THE VIDEO, HIS REPLY WAS IT IS NOT NECESSARY. OK MY THOUGHT ON THAT IS IF YOU CANNOT DUPLICATE THE MALFUNCTION OF THE WINDSHIELD WIPERS NOT TURNING OFF, THE TURNING SIGNALS NOT WORKING AT ALL AND THE HEATED SEAT NOT WORKING AT ALL WOULDN'T YOU WANT TO SEE THE VIDEO. WE HAVE A RECORD OF IT AND I FEEL LIKE HE DOESN'T CARE. PLEASE INVESTIGATE THIS FAULTY VEHICLE. I AM FRUSTRATED AND NOW LOOKING INTO THE LEMON LAW. THIS VEHICLE IS A HAZARD AND MY KIDS SAFETY WHILE IN THIS VEHICLE IS MY PRIORITY. I DO NOT FEEL SAFE IN THIS VEHICLE. *TR

Hi - I have a 2010 VW Volkswagen that has an issue with headlights intermittently working, which is very hazardous and also the windshield wipers randomly turn on and the car was intermittently starting (now won’t start at all since 7/18/2021) among other things. Car appears to not be starting due to fuel relay with TIPM. The intermittent headlights is very dangerous but corrects itself in a few days so mechanics haven’t been able to figure it out. This car is related to the several Chrysler models from 2010-2014 (it states Chrysler on various parts of my VW Routan) that had a recall for issues with the TIPM box, which appears to be the issue with my vehicle. As far as I can tell the same recall was not issued for the Routan. Why? I’ve found many similar descriptions of Routan owners that have had the same issues I have and these go back to the TIPM. Will there be a recall? There is one of many links detailing people with the same issues/concerns. https://www.change.org/p/matthias-mueller-volkswagen-of-america-volkswagen-of-america-recall-the-routan-due-to-a-major-safety-issue my Vin is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

WHEN CAR IS RUNNING, EITHER IN PARK OR DRIVE, THE ENGINE CUTS OUT. WE MUST WAIT 30 SEC TO RESTART. IT WILL THEN RESTART. THIS ACTION HAPPEND BOTH WHEN THE CAR IS IN PARK AND DRIVE. THE ACTION HAPPENED ONCE IN OUR DRIVEWAY AND ONCE COMING OUT OF A CARRY OUT DRIVEWAY.

THIS IS MY SECOND COMPLAINT. I'M STILL WAITING ON THE OTHER TO HEAR BACK ON. NOW IT SEEMS TO BE THE TRANSMISSION. WHEN I'M SHIFTING OUT OF PARK INTO REVERSE OR DRIVE IT JAMS AND MAKES A REALLY BAD NOISE LIKE IF IT IS GOING TO BREAK OFF. THIS HAPPENS OFTEN AND HAS BEEN DOING THIS FOR ABOUT A MONTH. I WILL BE TAKING IT IN TO THE DEALER TO SEE WHAT THEY CAN FIND AND ALSO HAVE THEM HOPEFULLY RESOLVE MY OTHER COMPLAINT WHICH IS STILL THE TICKING NOISE AND THE BRAKE SKIDDING STILL HAPPENS. *TR

I PURCHASED A 2010 VW ROUTAN IN MAY 2010. I HAVE HAD MULTIPLE ISSUES WITH THE VEHICLE SINCE THAT TIME - ELECTRICAL ISSUES WITH THE SLIDING DOORS, TRANSMISSION NOT SHIFTING CORRECTLY, THE VEHICLE'S STRAINED ABILITY TO BACK UP WHEN STOPPED/PARKED ON A DECLINE. THE ONLY ISSUE WHICH HAS BEEN SATISFACTORILY ADDRESSED TO DATE IS THE SLIDING DOOR ELECTRICAL ISSUE. MY MOST PRESSING CONCERN, HOWEVER, INVOLVES A STALLING ISSUE WHICH OCCURS WITHOUT WARNING AND WITHOUT ANY PARTICULAR PATTERN. ON SEPTEMBER 2, 2010, WHILE TRAVELING ON THE INTERSTATE AT APPX 60 MPH THE VEHICLE STALLED OUT. FORTUNATELY, MY HUSBAND WAS DRIVING AND WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. ONCE STOPPED, THE VEHICLE RESTARTED WITHOUT TROUBLE AND WE WERE ABLE TO REACH A SAFE LOCATION TO CALL THE DEALERSHIP. THE DEALERSHIP HAS BEEN UNABLE TO IDENTIFY ANY PROBLEMS WITH THE VEHICLE AS THEY SAY THE "DIAGNOSTIC TESTS" SHOW NOTHING IS WRONG AND THAT IT IS OPERATING ACCORDING TO THE MANUFACTURER DESIGN. I PURCHASED THIS VEHICLE IN LARGE PART TO THE VW HIGH SAFETY RATING, YET, I AM NOT CONVINCED THIS VEHICLE LIVES UP TO THAT STANDARD. I PREVIOUSLY OWNED A VW PASSAT PRIOR TO THE PURCHASE OF THE ROUTAN AND WAS VERY PLEASED. HOWEVER, I CANNOT SAY THE SAME ABOUT MY EXPERIENCE WITH THE ROUTAN. A VEHICLE THAT STALLS WITHOUT EXPLANATION IS A SAFETY CONCERN WHICH I WOULD HOPE WOULD BE INVESTIGATED AND ADDRESSED IMMEDIATELY. *TR

WHILE DRIVING AT A SPEED OF 50 MPH ON A RURAL ROAD, THE FRONT DRIVER-SIDE TIRE INSTANTLY DEFLATED. FORTUNATELY, THE VEHICLE WAS SAFELY PULLED OVER AWAY FROM TRAFFIC. UPON EXAMINATION IT WAS FOUND THAT THE VALVE STEM HAD BROKEN OFF, AND THE TIRE HAD DEFLATED AS A RESULT. THE REST OF THE TIRE WAS IN GOOD CONDITION. IN THIS TYPE OF VEHICLE, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) IS PART OF THE VALVE STEM, AND THAT IS WHAT HAD BROKEN OFF. A SECOND SIMILAR INCIDENT HAPPENED APPROXIMATELY 6 MONTHS LATER WITH THE REAR DRIVER-SIDE TIRE OF THE VEHICLE, WHILE TRAVELING AT 55 MPH. *TR

THREE WEEKS PRIOR, I'D INSTALLED 4 NEW TIRES. RETURNING HOME FROM DR'S. OFFICE THIS DAY, I HEARD A SMALL 'POP', THEN BEGAN HEARING RUMBLING, THEN REALIZED CAR BEING PULLED TO EDGE OF ROAD. FLAT TIRE? ON A 3 WK OLD TIRE? SURE ENOUGH THE RIGHT FRONT TIRE WAS FLAT. VERY FORTUNATE FOR LOCATION OF OCCURRENCE, SPEED ZONE, AND DISTANCE TO THE VERY PLACE I'D PURCHASED THE TIRES. THIS VEHICLE IS EQUIPPED WITH TPMS. THE SENSOR STEM IS HELD TIGHT TO THE EXTERIOR OF THE RIM WITH A METAL NUT. THE NUT HAD POPPED OFF WHILE DRIVING, THUS THE STEM RETRACTED TOWARDS THE INSIDE THE RIM / WHEEL AND RELEASED ALL THE AIR IN THE TIRE. THE THREADS ON THE STEM WERE CORRODED AWAY AND COULD NO LONGER HOLD THE NUT IN PLACE. I HAD TO PURCHASE A NEW TIRE. I DECIDED TO HAVE THE TIRE STORE LOOK AT THE OTHER 3 STEMS / NUTS ON THE OUTSIDE. ONLY ONE OF THE THREE REMAINING NUTS COULD BE LOOSENED. THE OTHER TWO WERE FUSED IN PLACED DUE TO CORROSION. I DECIDED TO HAVE REMOVE THE OTHER 3 STEMS REMOVED AS I DID NOT TRUST THEM ENOUGH TO PUT MY WIFE OR GRANDSONS, OR ANY PASSENGER IN THE VEHICLE WITH ME AFTER SEEING WHAT HAPPENED. HAD I BEEN SEEING ONE OF MY OTHER DOCTORS, TAKING ROUTE 531 AT THE 65MPH LIMIT, AND THIS HAD HAPPENED ON ONE OF THE SEVERAL SEVERE CURVES, I SHUDDER TO THINK WHAT MAY HAVE HAPPENED. THE SENSORS ACTUALLY ARE LABELED AS 'CHRYSLER' PRODUCT. I HAVE CALLED BOTH VWCARES AND CHRYSLER AND BROUGHT THIS TO THEIR ATTENTION. I HAVE WARNED AS MANY FAMILY AND FRIENDS AS POSSIBLE ABOUT THESE TPMS SENSORS AND STEMS, AND ADVISED THEM ALL TO INSPECT THEIRS REGULARLY. OUR SON IS A GM TECHNICIAN AND ADVISED US THAT GM ACTUALLY RECOGNIZED THEY NEEDED TO UPGRADE THEIR VALVE STEMS A FEW YEARS AGO TO PROTECT SUCH AN OCCURRENCE. *TR

The contacts husband owns a 2010 Volkswagen Routan. The contact stated that the air bag safety light illuminated. The vehicle was taken to an independent mechanic who diagnosed with the air bag and air bag clock spring needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 98,153.

The TIPM is failing which is a common issue with the vehicle make/model. My particular vehicle was not covered under any recalls, however, I have the same tell tale TIPM failure issues as all of the cars that were part of the recall. My lights intermittently work which causes a safety hazard. They will either not turn at all, will turn on and start flashing, or will appear to be working as normal until I'm driving and then they will flash off intermittently. This puts anyone in my car as well as oncoming traffic at risk when my lights malfunction at night. The airbag warning indicator light also flashes off and on as well making me think that it may be failing whenever the TIPM is not functioning properly. The door locks and windows have also locked/unlocked and opened/closed at random (even when the vehicle is off and has been parked with the power off for hours). I spoke with the mechanic about all of these issues and he verified that it was likely a failing TIPM and that it is a well-known issue with the Routan. My vehicle is available for inspection any time. Volkswagen and Chrysler know that this is a common issue and yet they have put their customers in danger by not recalling all of the affected vehicles. I am not sure what date to put as the date of incident as this has been ongoing since I have owned the vehicle. I put the current date (as it happened just today) and mileage, however, please understand that this has been an ongoing issue for years and Volkswagen has failed to include my vehicle in any recalls even though this is a well-known issue.

THE WHOLE ELECTRICAL SYSTEM HAS GONE OUT WHILE DRIVING IN LIMESTONE COUNTY ALABAMA. KEYS DON'T START IT NONE OF AUTOMATIC DOORS WILL OPEN.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHEN THE CONTACT OPENED THE REAR SLIDING DOOR ON THE DRIVER SIDE, THE CHILD SAFETY LATCH FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PART WAS BEING ORDERED FOR THE REPAIR. THE LATCH WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 06/14/16*LJ

VEHICLE PULLS TO THE RIGHT. VEHICLE WAS TAKEN TO DEALER THREE TIMES FOR REPAIR AND TO AN INDEPENDENT DEALER. ALIGNMENT PERFORMED EACH TIME, BUT VEHICLE CONTINUES TO PULL TO RIGHT. DEALER AND VWOA STATE THAT BECAUSE ALIGNMENT IS WITHIN SPEC THERE IS NOTHING THAT CAN BE DONE. I INDICATED THAT PROBLEM IS LIKELY WITH STEERING RACK, SUSPENSION OR SUB FRAME, BUT DEALER AND VWOA INSISTED THAT BECAUSE ALIGNMENT IS WITHIN SPEC THERE IS NOTHING ELSE THEY WILL DO. VEHICLE CONTINUES TO PULL TO THE RIGHT AND DRIVING VEHICLE REQUIRES CONSTANT PRESSURE ON WHEEL TO KEEP THE VEHICLE STRAIGHT. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE BEGAN ABNORMALLY PULLING TO THE RIGHT, CAUSING DIFFICULTY IN STEERING. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER TO HAVE A WHEEL ALIGNMENT PERFORMED AND TO HAVE THE TIRES ROTATED YET THE FAILURE PERSISTED. THE CONTACT STATED THERE WERE MANY COMPLAINTS ONLINE REGARDING THE SAME YEAR, MAKE AND MODEL AS HIS WITH COMPLAINTS OF THE VEHICLE PULLING TO THE RIGHT INDEPENDENTLY. THE CONTACT WAS CONCERNED OF A POTENTIAL CRASH INVOLVED WITH THE FAILURE OCCURRING. THE FAILURE MILEAGE WAS 200. UPDATED 01/26/11*LJ UPDATED 04/18/11