RoadVitals

1994 Volvo 960

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
19
Latest Aug 30, 2006
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
1 injuries, 0 deaths reported

Overview

Our database contains 19 NHTSA owner-reported complaints for the 1994 Volvo 960, most frequently naming the brakes, airbags and engine categories. 1 NHTSA investigation names it; and 105 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes419.0%
  • Airbags419.0%
  • Engine314.3%
  • Fuel system29.5%
  • Electrical29.5%
  • Transmission29.5%
  • Heating & air conditioning14.8%
  • Steering14.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE97047ClosedPreliminary Evaluation

INADVERTENT AIR BAG DEPLOYMENT

Opened Oct 29, 1997
Closed Apr 21, 1998

There is no summary currently available

AIR BAGS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Heating & air conditioning
Filed Aug 30, 2006
Fire reported

MY DAUGHTER WAS DRIVING OUR 1994 VOLVO 960 ON AUGUST 12,2006 ON A CONGESTED 4 LANE ROAD. SHE MOVED THE DRIVERS SEAT FORWARD WITH THE ELECTRIC POWERED SWITCH AND NOTICED SMOKE EMERGING FROM THE SEAT. SHE LOOKED MORE CLOSELY AND SAW FLAMES. SHE WAS ABLE TO NAVIGATE ONTO A SIDE STREET AND EXIT THE VEHICLE. MY HUSBAND WHO IS A CERTIFIED BMW/ VOLVO TECHNICIAN, TRACED THE WIRES AND FOUND A SHORT IN THE SEAT HEATER ELEMENT. THE FIRE WAS EXTENSIVE, REQUIRING THE FIRE DEPARTMENT TO EXTINGUISH THE FLAMES WITH FIRE RETARDANT AND WATER. THE SEAT WAS COMPLETELY DESTROYED WITHIN 5 MINUTES AND THE STEERING WHEEL WAS BURNED. SHE COULD HAVE BEEN SERIOUSLY INJURED. *JB

NHTSA ID
10167070
Incident
Aug 12, 2006
Engine
Filed May 22, 2003

THE CONSUMER DISCOVERED COOLANT LEAKED FROM THE RADIATOR. *JB

NHTSA ID
10020444
Incident
May 22, 2003
Transmission
Filed May 19, 2003

WHILE DRIVING THE VEHICLES GEARS BECAME STUCK AFTER SHIFTING. *NLM

NHTSA ID
10020142
Incident
May 19, 2003
Engine
Filed May 19, 2003

WHILE DRIVING THE VEHICLE OVERHEATED. *NLM

NHTSA ID
10020141
Incident
May 19, 2003
Fuel system
Filed Dec 7, 2002

NO SUMMARY. DT

NHTSA ID
770574
Incident
Dec 7, 2002
Fuel system
Filed Sep 3, 2002

WHILE DRIVING FUEL TANK CRACKED AT THE SEAM AND CAR BEGAN LEAKING FUEL.*AK

NHTSA ID
8017834
Incident
Aug 1, 2002
Tires & wheels
Filed Mar 20, 2002

THE YOKOHAMA TIRE ON THE LEFT FRONT WHEEL EXPERIENCED TREAD SEPARATION WHILE THE CONSUMER WAS TRAVELING, RESULTING IN MAJOR DAMAGE TO THE UNDER CARRIAGE OF THE VEHICLE, THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE COST OF THE TIRE AND THE DAMAGE TO THE VEHICLE. TIRE SIZE P195/65R15. *YH

NHTSA ID
564796
Incident
Jul 29, 2001
Brakes
Filed Apr 7, 2000

AUGUST 1995 CAR WAS RETURNED TO DEALER AS BRAKES WERE NOISY AND BRAKE PEDAL WAS MUSHY. FRONT AND REAR BRAKE PADS WERE REPLACED. VEHICLE MILEAGE - 14349. SEPTEMBER, 1996 THE BRAKE PEDAL WAS AGAIN TRAVELING TOO FAR DOWN ACCOMPANIED BY VIBRATION. REAR BRAKE ROTORS AND PADS WERE REPLACED. MILEAGE - 34875. DECEMBER 1996 WHEN ATTEMPTING TO STOP AT STOPLIGHT IN 45 MPH ZONE ON DRY PAVEMENT THE BRAKE PEDAL WENT TO FLOOR ACCOMPANIED BY LOUD GRINDING AND VIBRATION. CAR TRAVELED THROUGH LIGHT. DEALER COULD NOT DUPLICATE, NO REPAIRS PERFORMED. MILEAGE - 39021. MARCH 1997 BRAKE PEDAL WENT TO FLOOR ACCOMPANIED BY LOUD GRINDING NOISE AND VIBRATION. CAR WENT THROUGH STOPLIGHT. DEALER REPLACED MASTER CYLINDER, BRAKE CALIPER, BRAKE FLUID, BLED THE BRAKE LINES. MILEAGE - 40283. MARCH 1998 BRAKES LOUD, MUSHY WITH VIBRATION AND SHUDDER. DEALER REPLACED REAR DISCS AND PADS. MILEAGE - 47557. JULY 1998 BRAKES VIBRATING. DEALER COULD NOT FIND PROBLEM. MILEAGE - 49297. MAY 1999 BRAKES GRINDING AND VIBRATING. DEALER FOUND NO PROBLEMS, RECOMMENDED REPLACING REAR BRAKE ROTORS. MILEAGE - 57711. JULY 6, 1999 DEALER REPLACED REAR ROTORS AND PADS AS RECOMMENDED. JULY 20, 1999 BRAKE PEDAL TRAVELED TO FLOOR ACCOMPANIED BY LOUD GRINDING AND VIBRATION. CAR TRAVELED THROUGH STOP SIGN IN 25 MPH ZONE. DEALER CLEANED FRONT WHEEL SENSORS. COULD NOT DUPLICATE PROBLEM. MILEAGE - 59675. *AK

NHTSA ID
711154

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

C00009

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE

COMPLIMENTARY UPGRADE C00009 DESCRIPTION.

TJ3656330

Rubber cushion

Special Tools Bu

The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.

Service Manager

EQUIPMENT:ELECTRICAL

ICUP/Google Built-In Diagnostic Operations

356EN01

EQUIPMENT

VIDA QR Scanner Mobile App

Service Manager

ELECTRICAL SYSTEM; EQUIPMENT

Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo 960 by model year
YearComplaintsRecallsInvestigationsIssue Index
1998000
1997200146.2
1996600144.4
1995571256.5
1994Viewing190148.3
1993701
1992210145.4
1991002
1990101

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.