1994 Mazda MX3

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TL THE CONTACT OWNS A 1994 MAZDA MX3. THE CONTACT STATED THAT IMMEDIATELY AFTER PARKING IN A RESIDENTIAL GARAGE, SHE HEARD A LOUD POP. AFTER INSPECTING THE VEHICLE, SHE REALIZED THAT THE COIL SPRING FRACTURED AND PUNCTURED THE TIRE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 97V116000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000. MAH

NHTSA ID

10496731

Incident

Feb 2, 2013

Mileage

140,000 mi

TL*THE CONTACT OWNS A 1994 MAZDA MX-3. WHILE DRIVING 5 MPH, THE FRONT COIL SPRING FAILED AND CAUSED THE FRONT PASSENGER SIDE TIRE TO BLOW OUT. THE ROTATION OF THE COIL SPRING PUNCTURED THE TIRE. THE VEHICLE HAS NOT BEEN DIAGNOSED OR REPAIRED BY THE DEALER. THE TIRE MUST BE REPLACED. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 97V116000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE VEHICLE DOES NOT HAVE CRUISE CONTROL OR ANTILOCK BRAKES. THE CONTACT IS NOT THE ORIGINAL OWNER OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 78,200.

NHTSA ID

10212758

Incident

Dec 10, 2007

Mileage

78,200 mi

TL*THE CONTACT OWNS A 1994 MAZDA MX-3. THE CONTACT STATED THAT THE TWO FRONT COIL SPRINGS FAILED, WHICH CAUSED THE CD AXLES ON BOTH SIDES TO FAIL. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE BECAUSE THE VIN WAS EXCLUDED FROM THE RECALL. IN ADDITION, THE AREA WHERE THE VEHICLE WAS MANUFACTURED WAS NOT AFFECTED. THE CD AXLES WERE REPLACED. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 63,000.

NHTSA ID

10210991

Incident

Oct 1, 2007

Mileage

63,000 mi

DT*: THE CONTACT STATED WHILE DRIVING AT 60 MPH ON NORMAL ROAD CONDITIONS, THE RIGHT FRONT TIRE EXPLODED DUE TO A PUNCTURE FROM A FRACTURED COIL SPRING. THERE IS A RECALL, # 97V116000 FOR THE COIL SPRING ON THE CONTACTS YEAR, MAKE AND MODEL. HOWEVER THE CONTACTS VIN WAS NOT INCLUDED. THE RECALL ONLY APPLIES TO VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN SALT STATES. THE CONTACT USE TO LIVE IN NEBRASKA AND COMMUTED TO A SALT STATE, IOWA, AND NOW LIVES IN FLORIDA. THE MANUFACTURER WAS CONTACTED WHO REFUSED TO PROVIDE THE RECALL LETTER AND REFERRED THE CONTACT TO A LOCAL DEALER FOR REPAIRS. THE DEALERSHIP DENIED THE RECALL REMEDY WITHOUT THE RECALL LETTER. UPDATED 12/15/06. *JB

NHTSA ID

10158359

Incident

May 21, 2006

Mileage

97,000 mi

DT*: THE CONTACT STATED WHILE PARKING THE FRONT COIL SPRINGS BROKE. THERE IS A NHTSA RECALL, # 97V116000, REGARDING THE SUSPENSION FRONT SPRINGS COIL SPRINGS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

NHTSA ID

10152139

Incident

Feb 1, 2006

Mileage

94,800 mi

WHILE BACKING OUT OF THE DRIVEWAY AT 10 MPH OR LESS CONSUMER HEARD A NOISE AND NOTICED THE RIGHT FRONT TIRE WAS FLAT. VEHICLE WAS TOWED TO THE REPAIR SHOP. MECHANIC INFORMED DETERMINED THAT COIL SPRING BROKE AND PUNCTURED THE TIRE. THE REPAIR SHOP NOTIFIED A LOCAL MAZDA DEALER.*AK

NHTSA ID

10101801

Incident

Nov 28, 2004

Mileage

114,000 mi

EITHER DEC 2000 OR JAN 2001 MY MAZDA MX-3 HAD A FRONT COIL SPRING BREAK. MY MECHANIC CONTACTED MAZDA DISTRICT REPRESENTATIVE AND SHOWED THE COIL TO HIM. MY MECHANIC FELT THIS WAS NOT SOMETHING THAT SHOULD HAVE HAPPENED. THE DISTRICT REP SAID THERE WAS NOTHING MAZDA COULD DO. I CONTACTED MAZDA MYSELF AND THEY SAID THAT THEY WOULD DO NOTHING. THEN A FEW MONTHS LATER, I FOUND YOUR WEBSITE AND CONVEYED THE INFORMATION FOUND TO MAZDA AND THEY SAID THAT IT WAS NOT A RECALL FOR THE MX-3 ONLY THE MX-6. THEY SAID YOUR WEBSITE WAS INCORRECT. TODAY MY SECOND COIL SPRING DID BREAK AND THIS TIME IT POPPED MY TIRE INSTANTLY. MY CAR WAS TOWED TO HAWLEY'S GARAGE IN EAST LONGMEADOW, MA WHERE THE FIRST COIL SPRING WAS REPLACED. UPON BEING TOWED MORE DAMAGED TO MY CAR WAS INSTILLED TO WHAT EXTENT THE DAMAGE IS, IS NOT KNOWN TILL THE MECHANIC CHECKS THIS OUT. I FEEL THAT ALL OF THIS SHOULD AND COULD HAVE BEEN AVOIDED IF MAZDA HAD JUST DONE THE RIGHT THING A FEW YEARS BACK AND FIXED AND PREVENTED THIS FROM HAPPENING AGAIN. MY MECHANIC DID FIX THE FIRST COIL SPRING BACK WHEN IT WAS BROKEN AND I WILL HAVE HIM REPLACE THIS ONE ALSO. THE OLD PART IS NOT AVAILABLE BUT I WILL BE SURE TO KEEP THIS ONE.*AK

NHTSA ID

10100670

Incident

Nov 28, 2004

Mileage

114,000 mi

THE LEFT FRONT (DRIVER'S SIDE) COIL SPRING BROKE WHILE I WAS DRIVING HOME FROM WORK. THE TIRE AND RIM WERE DAMAGED, LEAVING ME STRANDED ON HIGHWAY. *NLM

NHTSA ID

10010511

Incident

Mar 13, 2003

Mileage

35 mi

Radio Unlocking Codes.

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the ?SpeedometerReplacement Label?.Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda?s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.With the use of SPECMO?s services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

Speedometer replacement procedure