RoadVitals

2004 Volvo S60 Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Jul 16, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 198 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2004 Volvo S60 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistanceFuel system
Filed Jul 16, 2014

LOSS ACCELERATION IN THE VEHICLE ON THE HIGHWAY AT 60 MPH. THE CAR WOULD NOT SPEED UP AND CONTINUE TO SLOW DOWN BUT NEVER CAME TO A FULL STOP. I WAS NOT ABLE TO GO PASS 40 MPH IN THE CAR AND ACCELERATION WAS SLOW. FIRST TIME IT HAPPEN, THE DEALER SAID THROTTLE BODY AND OIL COLLECTION SYSTEM NEEDED TO BE REPLACED. I REPLACED BOTH. IT HAPPENS AGAIN, TOOK IT TO A DIFFERENT PERSON, THE MECHANIC SAID FUEL CONTROL NEEDED TO BE REPLACED. I REPLACED THAT. IT HAPPEN THE THIRD TIME AND TOOK IT TO DEALER AND HE INFORMED ME THE SPARK PLUGS. I REPLACED THAT. NOW, THE PROBLEM IS STILL HAPPENING. *TR

NHTSA ID
10610925
Incident
Jul 16, 2014
Mileage
203,000 mi
Driver assistanceEngine
Filed Feb 5, 2014

TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY AND BODY GASKET NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 145,000.

NHTSA ID
10563015
Incident
Jan 31, 2014
Mileage
145,000 mi
Driver assistanceEngineFuel system
Filed Aug 22, 2013

CHECK ENGINE LIGHT CAME ON AND CAR LOST POWER WHILE DRIVING AT HIGHWAY SPEEDS. IT WOULD NOT ACCELERATE AND DISPLAYED THE MESSAGE "REDUCED ENGINE PERFORMANCE". DEALER INDICATED IT WAS A CRACKED INTERCOOLER HOSE AND THAT CAUSED THE ISSUE. IT WAS REPLACE AND AFTER ABOUT TWO MONTHS THE SAME SYMPTOMS HAPPENED. IT WAS THEN DIAGNOSED AS A BAD ELECTRONIC THROTTLE BODY. THAT WAS REPLACED AND THE SAME SYMPTOMS HAPPENED WITHIN TWO MONTHS AGAIN. THE CAR NOW DOES NOT ACCELERATE MORE THAN 10 MPH. THE NEXT DIAGNOSIS WAS TO REPLACE THE COMPLETE ENGINE WIRING HARNESS. THE CAR IS UNSAFE TO DRIVE BECAUSE IT STALL OR DECELERATE FROM HIGHWAY SPEEDS WITH NO NOTICE. IT IS VERY SIMILAR TO A RECALL FOR MODEL YEARS UP TO 2002. *TR

NHTSA ID
10536822
Incident
Feb 26, 2013
Mileage
115,000 mi
Driver assistanceFuel system
Filed Jun 17, 2013

WHILE DRIVING 70 MPH, CAR LOST ACCELERATION AND STALLED WITHOUT WARNING. IF I WOULD HAVE BEEN REAR ENDED GOING AT THIS SPEED I COULD HAVE LOST MY LIFE. CHECK ENGINE LIGHT CAME ON AND ALL CODES ARE ASSOCIATED WITH THE 181 RECALL. CALLED VOLVO AND VOLVO STATED THAT THIS VIN NUMBER WAS NOT PART OF THE RECALL YET I AM EXPERIENCING THE SAME EXACT PROBLEM AND HAVE THE SAME EXACT ENGINE CODES WHEN RUNNING A DIAGNOSTICS TEST ASSOCIATED WITH THIS RECALL. *TR

NHTSA ID
10520078
Incident
Jun 14, 2013
Mileage
103,000 mi
BrakesDriver assistance
Filed Mar 13, 2012
Crash reported

TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT WAS DRIVING 25 MPH WITH CRUISE CONTROL ACTIVATED WHEN THE BRAKES WERE DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT CRASHED INTO FIVE VEHICLES. THE CONTACT'S VEHICLE WAS DESTROYED. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC AND THE MANUFACTURER WAS CONTACTED. UPDATED 04/16/12 *BF THE CONSUMER STATED THE CRUISE CONTROL WAS NOT FUNCTIONING PROPERLY. THE THROTTLE REMAINED OPEN. UPDATED 04/25/12

NHTSA ID
10451468
Incident
Oct 17, 2011
Mileage
72,500 mi
Driver assistanceEngine
Filed Apr 29, 2011
Crash reported

TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED UNTIL CRASHING. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGES. THE FAILURE AND CURRENT MILEAGE WAS 92,058. UPDATED 05/26/11 *BF THE CONSUMER STATED AS SHE MADE A TURN, THE VEHICLE TOOK OFF AT A VERY HIGH SPEED. THE VEHICLE WENT FORM SIDE TO SIDE AS SHE TRIED VERY HARD TO BRAKE AND STEER AWAY FROM THE INCLINE ON THE RIGHT. THIS ACTION CONTINUED FOR ABOUT 0.3 MILES, BEFORE THE VEHICLE AIR LIFTED AND THE RIGHT PASSENGER SIDE BETWEEN THE REAR DOOR AND REAR QUARTER PANEL HIT THE GUARDRAIL. THE VEHICLE THEN BOUNCED OFF THE GUARDRAIL, CROSSED THE STREET, JUMPED THE GUTTER AND LANDED ON ITS WHEELS IN A NEARBY FIELD, WHERE IT CAME TO A STOP. WHEN SHE TRIED TO START THE VEHICLE, SHE KEPT IN THE LOWEST GEAR, WITH HER FOOT ON THE BRAKE AND A MESSAGE LIGHT ILLUMINATED STATING DO NOT DRIVE, COOLANT IS LOW. UPDATED 08/24/11

NHTSA ID
10398267
Incident
Mar 29, 2011
Mileage
92,058 mi
Driver assistance
Filed Apr 8, 2011

TL*THE CONTACT OWNS A 2004 VOLVO S60 . THE CONTACT STATED WHILE DRIVING ON THE HIGHWAY APPROXIMATELY 65 MPH, THE VEHICLE STALLED. HE MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES PRIOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THE THROTTLE BODY NEEDED TO BE REPLACED. THE FUEL PRESSURE SENSOR ALSO HAD TO BE REPLACED UNDER NHTSA CAMPAIGN ID NUMBER: 07V226000 (ENGINE AND ENGINE COOLING ). THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 55,000.

NHTSA ID
10395299
Incident
Oct 30, 2010
Mileage
50,000 mi
Driver assistance
Filed Dec 21, 2010

TL*THE CONTACT OWNS A 2004 VOLVO S60. WHILE DRIVING AT ANY SPEED, THE CONTACT STATED THAT THE VEHICLE WOULD MOVE INTO LIMP MODE, CAUSING THE VEHICLE TO STALL. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 96,000.

NHTSA ID
10371941
Incident
Nov 1, 2010
Mileage
96,000 mi
Driver assistance
Filed Sep 14, 2010

TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WOULD ILLUMINATE SPORADICALLY FOLLOWED BY THE VEHICLE STALLING. THE FAILURE WOULD OCCUR MOST OFTEN WHEN DRIVING AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC WHO ADVISED THE CONTACT THAT THE FUEL SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT WOULD PROVIDE NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS 52,000. UPDATED 12/03/10. *LJ

NHTSA ID
10355590
Incident
Sep 10, 2010
Mileage
52,000 mi
Driver assistance
Filed Jun 19, 2007

ON 1/6/07 I WAS TRAVELING VIA INTERSTATE WHEN THE 2004 VOLVO S60T EXPERIENCED WHAT WAS DISPLAYED ON THE SCREEN AS REDUCED ENGINE PERFORMANCE, AND QUICKLY SLOWED TO ABOUT 40 MPH. I WAS VERY NEARLY REAR-ENDED AS I WAS IN THE FAST LANE IN THE PROCESS OF PASSING A SLOWER VEHICLE. I PROCEEDED TO THE NEAREST EXIT AND COASTED INTO A GAS STATION. I TURNED OFF THE CAR AND TRIED TO RESTARTED IT. HOWEVER, IT MADE A LOUD NOISE, SHOOK, AND THEN FAILED TO CRANK. IT WAS TOWED TO THE NEAREST VOLVO DEALERSHIP, WHERE THEY INFORMED ME IT WAS A FAULTY THROTTLE BODY (ETM). THE CAR ONLY HAD 58,000 MILES , 8,000 OUT OF WARRANTY. THE REPAIRS INCLUDED REMOVING AND CLEANING THE ETM, REPLACING THE THROTTLE BODY, AND ETM SOFTWARE RELOADED FOR A TOTAL OF $14,000. 3 MONTHS LATER, WHILE I WAS IN THE HOSPITAL GIVING BIRTH, MY HUSBAND EXPERIENCED THE SAME MALFUNCTION ON THE WAY TO THE HOSPITAL, LOST POWER, AND HAD TO GET ALTERNATE TRANSPORTATION. WE TRADED THE CAR IMMEDIATELY WITHOUT REPAIR. *AK

NHTSA ID
10193701
Incident
Jan 6, 2007
Mileage
58,650 mi
Driver assistance
Filed Feb 28, 2007
Crash reported

TL*- WHILE PARKING THE 2004 VOLVO S60 IN THE DRIVEWAY THE VEHICLE SUDDENLY LURCHED FORWARD, CAUSING THE FRONT WHEELS TO GO OVER A CEMENT BLOCK, HITTING THE HOUSE LIGHTLY. SMOKE STARTED COMING FROM THE ENGINE, AND THE SERVICE ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. THE CONTACT HAD THE VEHICLE TOWED TO A BODY SHOP SINCE THERE WAS SOME SLIGHT DAMAGE IN THE FRONT OF THE VEHICLE. CONTACT COULD PROVIDE PICTURES IF NEEDED. THE CURRENT AND FAILURE MILEAGE WERE BOTH 26800.*AK

NHTSA ID
10183806
Incident
Feb 25, 2007
Mileage
26,800 mi
Driver assistance
Filed Feb 4, 2004

I RECENTLY PURCHASED A VOLVO S60R AUTOMOBILE FOR EAGLE VOLVO OF RIVERHEAD NY. I RECEIVED THE S60 R IN EARLY DECEMBER AND AS OF TODAY (2-04-04) I HAVE APPROX 1750 MILES ON IT. .*AK SO WHY ALL THE DETAIL, WELL SINCE I HAVE OWNED THIS CAR IT HAS BEEN IN THE SHOP THREE (3) TIMES FOR A PROBLEM WITH THE 4C SUSPENSION SYSTEMS. THE FIRST TIME IT SPENT APPROX A WEEK AT THE SHOP AND WAS TO BE RESOLVED WITH A SENSOR REPLACEMENT. THE SECOND TIME WAS BECAUSE A SOFTWARE UPDATE WAS REQUIRED FOR THE SYSTEM, AND THE THIRD TIME THEY HAVE SPENT TWO DAYS ON IT AND ARE STILL NOT SURE WHAT THE ISSUE IS. I HAVE BEEN VERY PATIENT OVER THIS PROBLEM. I UNDERSTAND THESE THINGS HAPPEN, AND IF IT WHERE NOT FOR MY SALES PERSON WAYNE LAKE COMMITMENT TO ME I WOULD BE PROBABLY LOOKING FOR ANOTHER CAR. THAT BEING SAID I AM VERY CONCERNED ABOUT THE LEVEL OF SERVICE I AM GETTING FROM VOLVO ITSELF. EVEN AFTER I CALLED VOLVO CUSTOMER SERVICE TO ASK FOR SUPPORT IN THIS MATTER , I RECEIVED INFORMATION THAT A FIELD TECHNICIAN WOULD NOT BE ABLE TO COME OUT AND HELP IN THE RESOLUTION OF MY PROBLEM FOR TWO WEEK ( NEXT WEEK THEY ARE ALL GOING TO TRAINING) .. TO HEAR THIS IS AN OUTRAGE. I HAVE BEEN WITHOUT MY CAR FOR NEARLY 10 DAYS IN TOTAL; I HAVE LESS THE 2500 MILES, AND HAVE BROUGHT IT BACK TO THE SHOP THREE TIMES FOR THE SAME ISSUE AND EVEN AFTER ALL OF THIS VOLVO DOES NOT FEEL THAT THIS ISSUES WARRANTS A CHANGE IN SOMEONES SCHEDULE OR THE NEED TO MAKE SOME ARRANGEMENTS TO GET MY CAR REPAIRED IN A TIMELY MANNER. WORST YET , YOU WOULD THINK AFTER CALLING VOLVO CUSTOMER SERVICE AND OPENING UP A SO CALLED FOLDER THAT I WOULD RECEIVE A CALL EXPLAINING THE SITUATION OR WHAT WAS BEING DONE TO CORRECT THIS PROBLEM. OR AT LEAST OFFERING MY SOME COMPENSATION FOR MY TROUBLES, LIKE A LONG TERM LOANER CAR TO REPLACE THE CAR I DO NOT HAVE DUE TO THIS ISSUE, OR MAYBE EVEN AN OFFER OF EXTENDING THE WARRANTY TO ADDRESS MY CONCERNS OVER THE RELIABILITY OF THE 4 C SUSPENSION.

NHTSA ID
10056530
Incident
Feb 4, 2004
Mileage
200 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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