RoadVitals

2004 Volvo S60 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
198
Latest Jul 8, 2024
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
18
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
24

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Volvo S60, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

85
reports

From owner reports, verbatim

2004 VOLVO S60 PURCHASED THE CAR USED IN SEPT 04. On 7/8/24 STRANDED AT 7-11 CAR WOULDN'T START. ACTING AS IF THERE WAS POWER LOSS, AC WENT OFF, BRAKE FAILURE LIGHT ON PANEL, POWER WINDOWS AND LOCKS DID NOT WORK, TEMP 105 OUTSIDE , THEN DRIVER PANEL WENT BLACK., I WAS SCARED. ENGINE WOULDN'T START. FINALLY, AFTER WAITING 10 MINUTES...IT STARTED RUNNING BUT WAS SLUGGISH. RADIO WAS ON, POWER DOOR, LOCKS, AND WINDOWS, DID NOT WORK. CUT THE CAR OFF AND BACK ON, ALL POWER RETURNED, NOW CHECK ENGINE AND AIR BAG TROUBLE ON PANEL. CALLED VOLVO DEALER NEXT DAY NEAR MY HOME, THEY CAN NOT SEE MY CAR TIL NEXT WEEK TUESDAY. CAN NOT ACCESS ENGINE BOX, MUST GO TO DEALER.

NHTSA ID 11600289 · filed Jul 8, 2024

TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE STATIONARY, THE ENGINE CAUGHT FIRE. THE CONTACT STATED THAT SMOKE ENTERED INTO THE CABIN OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND OPENED THE HOOD, AND THE ENGINE WAS SURROUNDED BY FLAMES. A POLICE OR FIRE DEPARTMENT REPORT WAS NOT FILED. AN INDEPENDENT MECHANIC EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. A DEALER WAS NOT MADE AWARE OF THE FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FIRE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

NHTSA ID 11144780 · filed Nov 1, 2018
All 85 reports naming engine

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

55
reports

From owner reports, verbatim

Starting Sunday November 27 my car started dripping gasoline on the floor, on the driver side near the rear wheel. Immediately I took it to Volvo dealer Wynne in Hampton, VA. The service specialist told me there was not any existing recall for that issue and let me go. That night I put under the leak a flat pan. That night I collected one gallon in about 8 hours. I called Volvo cars USA [XXX] explained me the car have been fixed for the campaign #09V483000 in September 14, 2010. I own the car since 2015. I asked her if the recall should be possible to do it again at no cost for me, because it falls under Safety due to the fact the car may get in fire due to the leak of gas. She asked me to go back again to Wynne Volvo dealer and tell to the service specialist that I talked to them and if they wouldn't repair my car I could open a case with Volvo Cars USA. The service specialist told me I could leave the car for inspection, but I would be responsible for at least $180 to get and estimate, but never said that they would fix it under the safety recall number 09V483000 for vehicles sold or registered in the states with hot climate like Virginia. The recall started in January 15, 2010. It covers the fuel pump that can develop cracks in the fuel pump flange. The technician said the repair they did under the recall was replacing an O-Ring gasket only not the fuel pump. The person I talked to in Service is [XXX] with Title Service Advisor. Phone number [XXX]. I called again today Wednesday November 30, 2022 to Volvo Cars USA they said they can not promise to wave the repair because they need first that I pay $180 for a car diagnostic of the issue. They would probably accept to pay part of the total charge but they would be doing it at good will. I don't have $180 to pay upfront for a safety recall that it didn't last but only 12 years. The Safety recall is valid as long as the car is in service, it doesn't matter if I am or not the first owner. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)

NHTSA ID 11495569 · filed Nov 30, 2022

RECALL AIRBAGS- FUEL GAUGE GOES UP AND DOWN NEVER REGISTERS CORRECTLY

NHTSA ID 11437725 · filed Oct 21, 2021
All 55 reports naming fuel system

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

21
reports

From owner reports, verbatim

2004 VOLVO S60 PURCHASED THE CAR USED IN SEPT 04. On 7/8/24 STRANDED AT 7-11 CAR WOULDN'T START. ACTING AS IF THERE WAS POWER LOSS, AC WENT OFF, BRAKE FAILURE LIGHT ON PANEL, POWER WINDOWS AND LOCKS DID NOT WORK, TEMP 105 OUTSIDE , THEN DRIVER PANEL WENT BLACK., I WAS SCARED. ENGINE WOULDN'T START. FINALLY, AFTER WAITING 10 MINUTES...IT STARTED RUNNING BUT WAS SLUGGISH. RADIO WAS ON, POWER DOOR, LOCKS, AND WINDOWS, DID NOT WORK. CUT THE CAR OFF AND BACK ON, ALL POWER RETURNED, NOW CHECK ENGINE AND AIR BAG TROUBLE ON PANEL. CALLED VOLVO DEALER NEXT DAY NEAR MY HOME, THEY CAN NOT SEE MY CAR TIL NEXT WEEK TUESDAY. CAN NOT ACCESS ENGINE BOX, MUST GO TO DEALER.

NHTSA ID 11600289 · filed Jul 8, 2024

The contact owns a 2004 Volvo S60. The contact stated that while operating the vehicle, the instrument panel would not illuminate or operate. During the failure, the fuel gauge, speedometer, odometer, and other information was unavailable to the driver. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 157,000.

NHTSA ID 11441285 · filed Nov 22, 2021
All 21 reports naming electrical

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

12
reports

From owner reports, verbatim

DRIVING HOME FROM CHURCH,, SMOKE STARTED COMING FROM THE DRIVERS SEAT,FROM THE HEATED SEAT. BURNED A HOLE THRU THE LEATHER . WAS ABLE TO TURN OFF THE SWITCH AND PUT SOME SNOW INTO THE GOLF SIZE HOLE AND PULLED THE FUSE TO THE ELECT HEAT SWITCH. NO FURTHER DAMAGE WAS NOTICED .CITY STREET. THE HOLE IS ABOUT 11/2 IN BELOW LEFT SIDE BEADING AND CLOSER TO FRONT OF SEAT. LEATHER SEAT IN VERY GOOD CODITION AND NON SMOKER. GARAGE KEEP.

NHTSA ID 11406424 · filed Apr 5, 2021

HEATED SEAT SHORTED WHEN TURNED ON ON DRIVERS SIDE AND BURNED ME WHILE DRIVING.

NHTSA ID 11064892 · filed Jan 25, 2018
All 12 reports naming interior & seats

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

12
reports

From owner reports, verbatim

LOSS ACCELERATION IN THE VEHICLE ON THE HIGHWAY AT 60 MPH. THE CAR WOULD NOT SPEED UP AND CONTINUE TO SLOW DOWN BUT NEVER CAME TO A FULL STOP. I WAS NOT ABLE TO GO PASS 40 MPH IN THE CAR AND ACCELERATION WAS SLOW. FIRST TIME IT HAPPEN, THE DEALER SAID THROTTLE BODY AND OIL COLLECTION SYSTEM NEEDED TO BE REPLACED. I REPLACED BOTH. IT HAPPENS AGAIN, TOOK IT TO A DIFFERENT PERSON, THE MECHANIC SAID FUEL CONTROL NEEDED TO BE REPLACED. I REPLACED THAT. IT HAPPEN THE THIRD TIME AND TOOK IT TO DEALER AND HE INFORMED ME THE SPARK PLUGS. I REPLACED THAT. NOW, THE PROBLEM IS STILL HAPPENING. *TR

NHTSA ID 10610925 · filed Jul 16, 2014

TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY AND BODY GASKET NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 145,000.

NHTSA ID 10563015 · filed Feb 5, 2014
All 12 reports naming driver assistance

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

9
reports

From owner reports, verbatim

IN STOP AND GO TRAFFIC, MY FOOT WAS ON THE BRAKE TO SLOW DOWN. I TOOK MY FOOT OFF THE BRAKE AND STEPPED ON THE ACCELERATOR AS TRAFFIC MOVED AGAIN, THERE WAS NO RESPONSE TO MY FOOT ON THE GAS PEDAL. THE FUEL TANK, WHICH I HAD JUST FILLED 10 MILES BEFORE, SHOWED AS EMPTY ON THE FUEL GAGE. I WAS VERY, VERY SLOWLY ROLLING FORWARD WITH RESIDUAL MOMENTUM AND MY STEERING WASN'T WORKING. THERE WAS JUST ENOUGH PLAY IN THE WHEEL AND FORWARD MOMENTUM TO AIM AND ARRIVE AT THE SHOULDER OF THE HIGHWAY. THIS WAS ON RTE 156 IN MONTEREY COUNTY, CALIFORNIA, WHERE VERY DANGEROUS ACCIDENTS HAPPEN ALL THE TIME. CAR HAD TO BE TOWED AND THE DEALERSHIP HAS BEEN UNABLE TO REPLICATE FAILURE. IT WAS OUTRAGEOUSLY DANGEROUS AND I WAS ALONE WITH MY 11-YEAR-OLD CHILD. SO FRIGHTENING!!!

NHTSA ID 11034151 · filed Oct 17, 2017

I JUST RECENTLY WENT TO A DEALER FOR A GAS FUEL LEAK. THEY NOTICED A CRACK IN THE HOLDER. THE MECHANIC ALSO ASKED ME TO CHECK FOR A RECALL BEFORE FIXING DUE TO THIS BEING A COMMON PROBLEM WITH SOME VOLVOS. I AM ALSO NOTICING THERE IS A POWERSTEERING LEAKAGE SOMEWHERE BECAUSE IM CONSTANTLY PUTTING IN POWERSTEERING. PLEASE TAKE MY COMPLAINT IN CONSIDERATION DUE TO IT BEING LIFE THREATING AND I HAVE CHILDREN WHO I HAVE TO CARRY AROUND IN THAT VEHICLE. IF ITS A DEFECTIVE EQUITMENT ON VOLVO IM ASKING FOR IMMEDIATE REPLACEMENT. FOR SAFETY

NHTSA ID 11004724 · filed Jul 12, 2017
All 9 reports naming steering

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

9
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED WHILE ATTEMPTING TO MAKE A LEFT TURN, ANOTHER VEHICLE INTERSECTED HER LINE CAUSING IMPACT TO THE FRONT DRIVER'S SIDE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE ABS WARNING LIGHT WAS ILLUMINATED PRIOR TO THE ACCIDENT. THE CONTACT STATED NO ONE SUSTAINED INJURIES OR SOUGHT MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE FAILURE HAD NOT BEEN DIAGNOSED OR REPAIRED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 162,000. *LN*JB

NHTSA ID 11317095 · filed Mar 9, 2020

THE 2.4L 2004 VOLVO S60 EXPERIENCES ERRATIC BEHAVIOR AND ENGINE FAILURE WHEN OPERATING MULTIPLE CONCURRENT ELECTRICAL SYSTEMS. WHEN THESE SYSTEMS (OPERATED WITHIN SPECIFIED GUIDELINES) ARE USED CONCURRENTLY THEY CAUSE THE FOLLOWING CONDITIONS: ENGINE FAILURE, LOSS OF POWER STEERING, LOSS OF BRAKES. THE FOLLOWING IS A LIST OF ELECTRICAL CHANNELS THAT HAVE BEEN USED TO TRIGGER THE ENGINE FAILURE: BRAKES, INDICATOR LIGHTS (RIGHT OR LEFT) HEATED SEATS (X2) FRONT WINDSHIELD DEFROST MULTIPLE S60 MODEL OWNERS HAVE REPORTED HAVING EXPERIENCED THIS SAME ENGINE FAILURE WHICH CANNOT BE DETECTED BY THE MANUFACTURES DIAGNOSTICS TEST. WHEN TESTED THE BATTERY, ALTERNATOR AND COMPUTER ALL PRESENT POSITIVE READ-OUTS. HTTP://REPAIRPAL.COM/REPLACED-MAP-SENOR-AND-MAF-AIRFLOW-ENGINE-LIGHT-BACK-ON-HESITATE-STILL-CUT-OFF-321 HTTP://COMMUNITY.CARTALK.COM/DISCUSSION/2290017/VOLVO-S60-ENGINE-CUTS-OFF-WHILE-TURNING HTTPS://ANSWERS.YAHOO.COM/QUESTION/INDEX?QID=20110502120739AA0TJSR THIS IS A SERIOUS CONDITION THAT COULD RESULT IN A COLLISION OR EVEN DEATH. A RECALL ON THIS MODEL IS BEING IMMEDIATELY REQUESTED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID 10677090 · filed Jan 21, 2015
All 9 reports naming brakes

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

9
reports

From owner reports, verbatim

DELAMINATION OF BRIDGESTONE BLIZZAK 15 INCH SNOW TIRE AT HIGHWAY SPEED, REAR LEFT TIRE. NO INJURY OR DAMAGE BUT TIRE TREAD COMPLETELY SEPARATED FROM SIDEWALL AS ONE UNIT LIKE A DONUT. 1 YEAR OLD TIRES WITH LESS THAN 10,000 MILES. *TR

NHTSA ID 10300051 · filed Jan 17, 2010

FAILURE OCCURRED WITH PIRELLI P-ZERO ROSSO 235/40-18 TIRES. FAILURE OCCURRED IN CONSTRUCTION ZONE WITH VEHICLE TRAVELING 5 MI OVER POSTED SPEED LIMIT. ROAD WAS BEING REFINISHED. LEFT FRONT TIRE IMPACTED WITH RAISED MANHOLE. IMPACT CAUSED BULGE IN TIRE SIDEWALL. SIMILAR EVENT ALSO HAPPENED IN APRIL 2006 WHEN DRIVING SAME CAR IN ANOTHER CONSTRUCTION ZONE. DROVE OVER STEEL PLATE IN ROAD AT SLIGHTLY ABOVE POSTED SPEED LIMIT. LEFT FRONT TIRE IMPACTED PLATE AND BULGE APPEARED. IN BOTH INCIDENTS, TWO NEW TIRES HAD TO BE PURCHASED (4 TOTAL). *TR

NHTSA ID 10238544 · filed Aug 17, 2008
All 9 reports naming tires & wheels

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

9
reports

From owner reports, verbatim

2004 VOLVO S60 PURCHASED THE CAR USED IN SEPT 04. On 7/8/24 STRANDED AT 7-11 CAR WOULDN'T START. ACTING AS IF THERE WAS POWER LOSS, AC WENT OFF, BRAKE FAILURE LIGHT ON PANEL, POWER WINDOWS AND LOCKS DID NOT WORK, TEMP 105 OUTSIDE , THEN DRIVER PANEL WENT BLACK., I WAS SCARED. ENGINE WOULDN'T START. FINALLY, AFTER WAITING 10 MINUTES...IT STARTED RUNNING BUT WAS SLUGGISH. RADIO WAS ON, POWER DOOR, LOCKS, AND WINDOWS, DID NOT WORK. CUT THE CAR OFF AND BACK ON, ALL POWER RETURNED, NOW CHECK ENGINE AND AIR BAG TROUBLE ON PANEL. CALLED VOLVO DEALER NEXT DAY NEAR MY HOME, THEY CAN NOT SEE MY CAR TIL NEXT WEEK TUESDAY. CAN NOT ACCESS ENGINE BOX, MUST GO TO DEALER.

NHTSA ID 11600289 · filed Jul 8, 2024

RECALL AIRBAGS- FUEL GAUGE GOES UP AND DOWN NEVER REGISTERS CORRECTLY

NHTSA ID 11437725 · filed Oct 21, 2021
All 9 reports naming airbags

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

7
reports

From owner reports, verbatim

WHEN TURNING A CORNER, THE ENGINE STOPPED, STEERING STOPPED WORKING AND LIGHTS ON DASHBOARD COME ON. THIS HAPPENED A SECOND TIME TWO DAYS LATER. TOOK TO INDEPENDENT MECHANIC AND HE CHECKED ALL WORK HE HAD DONE IN THE PAST PLUS CHECKED THE WHOLE CAR OUT AND HE COULD NOT FIND WHY THE CAR STOPPED. TWO DAYS LATER THE CAR AGAIN STALLED OUT WHEN IN TRAFFIC - ENGINE STOPPED, STEERING STOPPED WORKING AND LIGHTS ON DASHBOARD CAME ON. LAST TWO TIMES THIS HAPPENED I WAS DRIVING ON A STRAIGHT ROAD. THIS HAS HAPPENED 5 TIMES NOW IN THE LAST WEEK. ALL TIMES ENGINE STOPPED WORKING, I WAS DRIVING BETWEEN 10 AND 40 MILES PER HOUR. AFTER RESEARCHING THIS PROBLEM, I FOUND OUT THAT MY VEHICLE HAD BEEN RECALLED AND AT 53,333 MILES THE FUEL PRESSURE SENSOR WAS REPLACED BY THE DEALER. NOW 42,000 MILES LATER IT APPEARS THAT IT IS ONCE AGAIN THE FUEL PRESSURE SENSOR. THIS IS VERY DANGEROUS ESPECIALLY SINCE I DO A LOT OF HIGHWAY DRIVING AND ALSO LIVE IN AN AREA WHERE CHILDREN HAVE BEEN KNOW TO RUN OUT INTO THE STREET. NOT ONLY IS THERE A POSSIBILITY OF A CAR ACCIDENT, BUT ALSO THE POSSIBILITY OF A CHILD BEING HIT IF I CANNOT TURN THE CAR QUICKLY TO AVOID THE CHILD. AT THIS POINT I AM AFRAID TO DRIVE THE CAR AND FELL VERY UNSAFE EVEN THOUGH VOLVOS ARE KNOW FOR THEIR SAFETY. AFTER READING NUMEROUS REPORTS OF MANY PEOPLE HAVING THIS PROBLEM WITH THEIR 2004 S60 VOLVOS IT MAKES ME WONDER WHY VOLVO IS NOT CORRECTING THIS PROBLEM ON ALL 2004 VOLVO S60S THAT ARE HAVING THIS SAME PROBLEM. MY MECHANIC IS CHECKING ON THIS PROBLEM AND WILL REPLACE NEXT WEEK IF THIS IS THE REAL ISSUE. SOMETIMES DOORS LOCK FOR NO REASON AT ALL. ALSO I HAVE HAD TO REPLACE THE REAR LIGHTS ON THIS VEHICLE SEVERAL TIMES. SEEMS MUCH MORE THAN NORMAL. *TT

NHTSA ID 10444626 · filed Jan 20, 2012

PURCHASED AUTO NEW. IT WOULD SEEM THAT I HAVE HAD SOME OF THE SAME PROBLEMS MENTIONED BY OTHERS. CAR STALLING ON HIGHWAY AT 65 MILES PER HOUR, TWICE, VERY SCARY. PULLED OFF AND RESTARTED. (FUEL PRESSURE SENSOR MALFUNCTION) SEEMS THERE IS A RECALL HOWEVER WHEN I INQUIRED MY VIN # WAS NOT INCLUDED. COSTLY REPAIR AS MUST PURCHASE PART FROM DEALER. DRIVER SIDE HEAD LAMP, LOW BEAM, HAS BEEN REPLACED SO OFTEN LOST TRACK, OVER HALF A DOZEN TIMES, IS OUT NOW! HAVE NEVER REPLACED PASSENGER SIDE LAMP! I POINT OUT THE OTHER S60'S I SEE ON THE ROAD WITH A HEADLAMP LIGHT OUT TO MY KIDS AS A GAME NOW. *TR

NHTSA ID 10365777 · filed Nov 15, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

6
reports

From owner reports, verbatim

WHILE DRIVING, THE CAR JERKS VIOLENTLY - THE SAME THING HAPPENS WHEN THE CAR IS IDLING (NO JERK, ONLY AN "CLICK" SOUND). IT HAPPENS ANYTIME BUT SEEMS WORSE IN THE SUMMER BUT I THINK IT'S HOT-HEAT RELATED. THE OTHER ISSUES ARE RELATED: -THE INTERIOR LIGHTS USUALLY COME ON -THE INSTRUMENT PANEL GOES COMPLETELY BLANK/LIGHTS GO OFF/NO AVAILABLE EMERGENCY LIGHTS -THE WINDSHIELD WIPERS MAKE ONE WIPE SOMETIMES -THE "REAR PASSENGER DOOR OPEN" WARNING COMES ON -THE "BRAKE FAILURE STOP SAFELY" WARNING COMES ON AND SOMETIMES "CHECK ENGINE" LIGHT COMES ON. NOT ALL OF THESE SYMPTOMS OCCUR EACH TIME. THERE ARE MORE SEVERE AND LESS SEVERE INCIDENTS. *TR

NHTSA ID 10651699 · filed Oct 31, 2014

WHILE DRIVING 45 MILES PER HOUR AND ABOUT TO GET ON THE ON RAMP ON TO I-10. CAR LOST ALL ACCELERATION AND CAME TO A COMPLETE STOP. *TR

NHTSA ID 10533665 · filed Aug 5, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

6
reports

From owner reports, verbatim

I WAS DRIVING MY 2004 VOLVO S60. THERE WERE NO ADVERSE DRIVING CONDITIONS, AND I WAS DRIVING NORMALLY. I WENT TO PUT MY S60 IN PARK, AND IT WOULD NOT GO PAST NEUTRAL INTO EITHER REVERSE OR PARK. MY S60 HAS A GEARTRONIC TRANSMISSION (GEARTRONIC IS ESSENTIALLY THE BRAND NAME OF THE VOLVO MANUMATIC TRANSMISSION. SOURCE: HTTP://WWW.EHOW.COM/INFO_7784643_GEARTRONIC-TRANSMISSION.HTML#IXZZ1K1HJ4JPR) THIS IS A SAFETY ISSUE BECAUSE OF THE FACT THAT IF I NEEDED TO GO INTO REVERSE I COULDN'T, AND BECAUSE I COULD NOT SHIFT INTO PARK AND THEREFORE COULD NOT REMOVE MY KEY FROM THE IGNITION. THERE WERE NO NOTICEABLE EVENTS LEADING UP TO THIS FAILURE OF THE GEARTRONIC TRANSMISSION SHIFT KNOB, BUT IT IS A VALID SAFETY ISSUE, AND MAY RESULT IN A RECALL IF THIS FAILURE OCCURS IN MORE VOLVOS WITH THE GEARTRONIC TRANSMISSION. ANY INFORMATION YOU CAN GATHER FROM VOLVO DEALERS AND OTHER REPUTABLE VOLVO SERVICE BUSINESSES CAN POTENTIALLY GATHER ENOUGH ISSUES WITH THE GEARTRONIC TRANSMISSION SHIFT KNOB TO ISSUE A RECALL. THIS ISSUE, IF IT HAS OCCURRED OR DOES OCCUR IN OTHER VOLVOS WITH THE GEARTRONIC TRANSMISSION AND GEAR SHIFT KNOB, MAY CAUSE THE DRIVER TO NOT BE ABLE TO SHIFT INTO OR OUT OF CERTAIN GEARS, AND MAY RESULT IN THE CARS NOT BEING ABLE TO BE PUT INTO PARK. THIS COULD RESULT IN SAID VEHICLES ROLLING AFTER TURNED OFF. ALSO, THE KEY WILL NOT COME OUT OF SAID VEHICLES IF THEY ARE NOT ABLE TO BE SHIFTED INTO PARK. *TR

NHTSA ID 10396856 · filed Apr 19, 2011

WHEN ACCELERATING FROM A STOP, THE TRANSMISSION SEEMS TO SKIP A GEAR. THIS RESULTS IN UNEVEN ACCELERATION, MAKING MERGING INTO TRAFFIC HAZARDOUS. IT ONLY HAPPENS SPORADICALLY. *TR

NHTSA ID 10214467 · filed Jan 10, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

4
reports

From owner reports, verbatim

MY SON WAS IN A SIDE IMPACT COLLISION ON THE PASSENGER SIDE OF HIS 2004 VOLVO S60. HE WAS IN A RURAL AREA AND EITHER DIDN'T SEE THE ONCOMING CAR OR MISSED HIS STOP SIGN AND THE ONCOMING DRIVER WAS UNABLE TO STOP. THE OTHER DRIVER IS UNINJURED BUT MY SON IN SEVERELY INJURED WITH A GRADE 3 DAI HEAD INJURY. HE WAS WEARING HIS SEAT BELT. THE SIDE AIRBAGS DEPLOYED BUT NOT THE ONE IN THE STEERING WHEEL. IN AN EMAIL VOLVO TOLD ME THIS IS HOW THE AIRBAGS ARE DESIGNED AND THAT THE DRIVER AIRBAGS WILL NOT DEPLOY ON SIDE IMPACT. IF THAT IS CORRECT INFORMATION, THIS NEEDS TO CHANGE. THE ONLY SIGNIFICANT INJURY MY SON HAS IS WHERE HIS HEAD HIT THE STEERING WHEEL, IF THAT AIRBAG HAD DEPLOYED HIS INJURIES WOULD HAVE POTENTIALLY BEEN MUCH LESS. THE AIRBAGS ARE ALREADY THERE, I DON'T UNDERSTAND WHY THEY CAN'T JUST DEPLOY ON ANY SIGNIFICANT IMPACT. I WILL INCLUDE PICTURES.

NHTSA ID 11364098 · filed Oct 13, 2020

I WAS DRIVING 35-40 MPH WHEN A VEHICLE 2 CARS AHEAD OF ME HAD TO MAKE A QUICK STOP. I DID NOT SEE THIS HAPPEN IN TIME, SLAMMED ON MY BRAKES AND CONSEQUENTLY SMASHED INTO THE BACK OF THE CAR IN FRONT OF ME, WHO THEN HIT THE CAR IN FRONT OF HIM. I TOTALED MY CAR. THE PASSENGER AIR BAG DEPLOYED AND FILLED MY CAR WITH SMOKE (OR WHATEVER THAT IS) HOWEVER, THE DRIVER AIR BAG DID NOT DEPLOY. I WAS RUSHED TO A TRAUMA CENTER AND MY INJURIES INCLUDE MY BACK, NECK AND I LOST A TOOTH FROM MY FACE HITTING THE STEERING WHEEL. MY CHEST AND LEGS ARE COVERED IN BRUISES FROM THE SEAT BELT. I AM VERY LUCKY, HOWEVER, I DO NOT LIKE TO THINK OF WHAT COULD HAVE OCCURRED IF I WAS AT A HIGH SPEED AND ON THE FWY. AND THE AIR BAG DID NOT DEPLOY BECAUSE IT WAS DEFECTIVE, AND PERHAPS IT WAS NOT DESIGNED TO GO OFF IN THIS PARTICULAR INCIDENT? I HIT HEAD ON, NO LOGICAL REASON TO THINK THE PASSENGER AIRBAG GOING OFF AS IT DID, BUT NOT MINE OR DRIVER SIDE. *JB

NHTSA ID 10544288 · filed Sep 18, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

3
reports

From owner reports, verbatim

WHEN I DRIVE MY MANUAL TRANSMISSION S60R VOLVO, AND I SHIFT I HEAR A LOUD THUD IN THE BACK OF THE CAR, I CHECKED EVERYTHING THAT COULD POSSIBLY BE MAKING THE NOISE AND SECURED IT, IT BOTHERED ME SO MUCH I TOOK IT TO THE VOLVO DEALER AND THEY TOLD ME THAT IT WAS ACTUALLY BECAUSE OF THE SUSPENSION SOFTWARE AND THAT THERE WAS A RECALL FOR THIS, HOWEVER IT WAS NOT APPLICABLE FOR MY VIN. HE SAID THIS WAS THE BEST GUESS HE COULD MAKE, I INFORMED HIM THAT IT ONLY MAKES THE NOISE IF YOU MAKE A PRETTY GENTAL SHIFT, BUT IT CAN HAPPEN AT ANY TIME. *TR

NHTSA ID 10380824 · filed Feb 5, 2011

LOUD NOISE FROM REAR WHEELS. FIRST THOUGHT TO BE WORN TIRES. TURNED OUT TO BE THE BEARINGS FAILED. CAUSED DAMAGE TO SPEED SENSOR, ROTOR, REAR AXLE DRIVE SHAFT. CAR SHOOK VIOLENTLY AS SPEEDS WHERE REDUCED. DEALER WILL NOT FIX PROBLEM. ALL PARTS TO BE REPLACED AT OWNERS EXPENSE. *NM

NHTSA ID 10150235 · filed Feb 14, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

3
reports

From owner reports, verbatim

2004 S60 VOLVO ALARM SYSTEM SERVICE REQUIRED. I'VE OWNED MORE THAN 8 DIFFERENT CARS OLDER THAN THIS CAR, AND THEY NEVER HAD ANY ISSUE WITH THE ALARM. IT SEEMS TO BE VERY COMMON TO REPLACE THE ALARM MODULE IN THIS VOLVO MODEL BECAUSE OF THE ACID LEAK FROM THE BATTERY THAT CAUSES A SHORT IN THE CIRCUIT. AND YES IT WILL HAPPEN AGAIN AFTER THE REPLACEMENT. WHAT A RIPOFF. *LN

NHTSA ID 10376877 · filed Jan 16, 2011

I HAVE 2004 VOLVO S60VOLVO . I WAS TRYING TO RAISE MY VEHICLE ON THE OEM JACK CAME WITH MY CAR TO CHANGE THE WHEEL. AFTER FEW SECOND I REMOVED MY TIRE , THE JACK COLLAPSED - AND MY CAR CAME CRASHING DOWN. I WAS LUCKY AS I HAD STUCK MY HEAD INTO THE WHEEL WELL MOMENTS BEFORE TO CHECK MY BRAKE PADS AND ROTORS, AND HAD MY FINGERS AROUND THE SUSPENSION LINKAGES. *TR

NHTSA ID 10328633 · filed May 3, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

3
reports

From owner reports, verbatim

YES MY PASSENGER SIDE SEAT BELT JUST RANDOMLY LOCKED UP. MY CAR HAS NEVER BEEN IN ANY CRASHES I DIDN'T STOP SHORT FOR IT TO LOCK UP. I WENT TO PUT IT ON AND IT WOULD ONLY PULL HALF WAY OUT AND THEN WHEN IT WENT BACK IT IT STUCK. IT WON'T COME OUT AT ALL AT ALL NOW. I CAN'T PASS INSPECTION WITHOUT IT WORKING.

NHTSA ID 11400135 · filed Mar 10, 2021

IN REGARD TO A 2004 S60 VOLVO 2.5 AWD-T WE NOTICED A SEAT BELT PROBLEM WITH THE BACK SEAT CENTER SEAT BELT. WE SECURED OUR INFANT CAR SEAT BASE WITH THE CENTER SEAT BELT, AND HAVE BEEN DOING SO SINCE SHE WAS BORN. THE LOCAL POLICE STATION HAD A SERVICE THAT DEMONSTRATED PROPER INSTALLATION AND INSURED WE WERE ABLE TO DO IT OURSELVES. THE OFFICER THEN INSTALLED IT FOR US WITH NO PROBLEM. TODAY WE NOTICED THE BASE WAS REALLY LOOSE! I TRIED TO REINSTALL THE SEAT BY ATTACHING IT TO THE SEAT BELT IN THE USUAL FASHION. HOWEVER, I DISCOVERED THAT THE SEAT BELT DID NOT HOLD THE BASE TIGHTLY AS IT DID BEFORE!!! IN SUMMARY- NORMAL USE LED UP TO THE FAILURE OF THE THREE POINT SAFETY BELT IN THE REAR CENTER SEAT POSITION TO PROPERLY HOLD THE BASE OF AN INFANT CAR SEAT SAFELY. WE ARE GOING TO CALL THE DEALER FIRST THING IN THE MORNING AND HAVE IT FIXED. *JB

NHTSA ID 10178026 · filed Jan 7, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

3
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE THE HEATED DRIVER SIDE SEAT WAS IN THE ON POSITION, A BURNING ODOR STARTED TO EMIT INSIDE THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACTED DISCOVERED A FLAME COMING FROM THE SIDE OF THE DRIVER SEAT. THE CONTACT INDICATED THAT THE FLAME SELF EXTINGUISHED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 107,000. UPDATED 4/7/15*CN

NHTSA ID 10691802 · filed Mar 3, 2015

TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT HE ACTIVATED THE HEATED SEATS AND AFTER A MATTER OF MINUTES, SMOKE BELLOWED FROM THE SIDE OF THE DRIVER'S SEAT. THE SEAT WARMER WAS DEACTIVATED AND THE CONTACT NOTICED THAT A ONE INCH HOLE HAD BEEN BURNED INTO THE SEAT. THE VEHICLE HAD NOT BEEN DIAGNOSED BY A MECHANIC. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 300,000. UPDATED 2/12/13 *CN

NHTSA ID 10495231 · filed Jan 30, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

2
reports

From owner reports, verbatim

2004 VOLVO S60 2.5 TURBO: NO WARNING TO THE EVENTS. ON NUMEROUS OCCASIONS, THE CAR FEELS AS IF IT HAS HIT A LARGE OBJECT, TEMPORARILY LURCHES AND APPEARS TO MOMENTARILY STALL CREATING A TEMPORARY LOSS OF VEHICLE CONTROL. THIS IS FOLLOWED BY AN IMMEDIATE LOSS OF ALL INSTRUMENT GAUGES, AIR CONDITIONER, WINDOW CONTROLS AND DOOR LOCKS. THE FAN DID CONTINUE TO WORK. THE ABS WARNING LIGHT ALSO INDICATED AS WELL AS A WARNING THAT NO BRAKES FUNCTION EXISTED. THE SRS SERVICE AIR BAG URGENT INDICATION IS ILLUMINATED. ON TURNING THE CAR OFF AND RESTARTING, THE FUNCTIONS OF THE CAR RETURN WITH EXCEPTION THAT THE SRS SERVICE AIR BAG URGENT INDICATION REMAINS. THIS PROBLEM CAN TAKE MONTHS TO REPEAT OR ONLY A MATTER OF MINUTES. IT SEEMS TO BE MORE PREVALENT IN HOT WEATHER. THE VEHICLE WAS TAKEN TO THE SERVICE SHOP AT THE VOLVO DEALER AND THEY COULD ONLY CLEAR ALARMS AS THEY SAID THE EVENT CREATED TOO MANY ALARMS/FAULT CODES TO TROUBLESHOOT. THEY DOWNLOADED NEW SOFTWARE REVISIONS TO EACH CONTROL MODULE IN THE CAR. AFTER A PERIOD OF APPROXIMATELY A MONTH, THE EVENTS BEGAN OCCURRING AGAIN. THE VEHICLE HAS BEEN TAKEN TO NON OEM MECHANICS AS WELL AND THEY ARE NOT ABLE TO TROUBLESHOOT THE FAULT. THE VEHICLE IS SCHEDULED TO BE TAKEN TO THE DEALERS SERVICE SHOP AGAIN. SEARCHING THE INTERNET CHAT ROOMS AND BLOGS, AS WELL AS THIS SITE, THERE APPEARS TO BE NUMEROUS OTHER VEHICLES WITH THIS SAME SAFETY FAULT THAT STALLS VEHICLES IN TRAFFIC AND CREATES VERY SUDDEN AND SEVERE LURCHES IN POWER ULTIMATELY LEADING TO A MOMENTARY STALL OUT WITH LOSS OF ALL INSTRUMENT INDICATIONS TO INCLUDE SPEED, RPM, TURN INDICATOR, ETC. *TR

NHTSA ID 10236160 · filed Jul 28, 2008

2004 VOLVO S60 2.5T. PURCHASED THE CAR USED IN SEPT 07. 6-5-08 PANEL DISPLAYED OPEN REAR DOOR WHILE DRIVING 65MPH ON HIGHWAY, MY DOOR WAS NOT OPENED. CAR JERKED AS IF THERE WAS POWER LOSS, AC WENT OFF, BRAKE FAILURE LIGHT ON PANEL, POWER WINDOWS AND LOCKS DID NOT WORK, TEMP 105 , THEN DRIVER PANEL WENT BLACK. CAR JERKED 3 TIMES IN MID TRAFFIC, I WAS SCARED TO DEATH FOR MY LIFE. ARRIVED AT MY EXIT, PULLED OVER TO A GAS STATION, ENGINE STILL RUNNING BUT SLUGGISH, RADIO WAS STILL ON, POWER DOOR LOCKS AND WINDOWS DID NOT WORK, AC OFF. ENGINE STILL RUNNING SO I MADE IT A COUPLE OF MILES UP THE STREET TO MY HOME. CUT THE CAR OFF AND BACK ON, ALL POWER RETURNED, NOW CHECK ENGINE AND AIR BAG TROUBLE ON PANEL. WENT TO VOLVO DEALER NEXT DAY 6-6-08 NEAR MY HOME, THEY CAN NOT SEE MY CAR TIL NEXT WEEK TUESDAY. WENT TO PEPBOYS, BATTERY AND ALTERNATOR ARE OK, CAN NOT ACCESS ENGINE BOX, MUST GO TO DEALER. CALLED VOLVO FOR TUESDAY 6-10-08 APPOINTMENT. CAR DUPLICATED SAME PROBLEM MONDAY 6-9-08 ON DRIVE HOME FROM WORK ON THE HIGHWAY TEMP 105 ETC. SEARCHED FOR COMPLAINTS AND RECALLS, MY RECALLS WERE REPORTED COMPLETED WHEN I PURCHASED THE CAR, FOUND ALL OF THIS VALUABLE INFO ONLINE, WILL SEE DEALER TOMORROW AND TAKE THESE RELATED COPIES OF COMPLAINTS WITH ME. *TR

NHTSA ID 10230386 · filed Jun 9, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .