RoadVitals

2021 Volvo V60CC

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Feb 23, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jan 5, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2021 Volvo V60CC, most frequently naming the airbags, brakes and driver assistance categories. 3 safety recalls have been issued covering this model year; and 174 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags133.3%
  • Brakes133.3%
  • Driver assistance133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V001000

STEERING

Jan 5, 2023
74 units potentially affected
The defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
The risk: A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
The remedy: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
Volvo Car USA, LLCManufacturer number R10213View on NHTSA.gov
21V682000

SEAT BELTS; SEAT BELTS:FRONT:RETRACTOR; SEAT BELTS:REAR/OTHER:RETRACTOR

Sep 1, 2021
19,149 units potentially affected
The defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk: An unsecured child restraint system can increase the risk of injury during a crash.
The remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.
Volvo Car USA, LLCManufacturer number R10111View on NHTSA.gov
21V001000

AIR BAGS; AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE; SEAT BELTS:PRETENSIONER

Jan 7, 2021
2,883 units potentially affected
The defect: Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.
The risk: A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.
The remedy: Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10068.
Volvo Car USA, LLCManufacturer number R10068View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

AirbagsBrakesDriver assistance
Filed Feb 23, 2025

CONCERN: Volvo cars’ sunroofs are negligently designed, allowing sunroof drain obstructions to flood the vehicle’s internal electronics. This results in catastrophic and simultaneous system failures, including brake loss, airbag failure, and disabled traction control—posing an extreme and imminent safety risk. SUMMARY OF EVENTS: While driving at speed, I received a “BRAKE FAILURE / PLEASE STOP SAFELY” warning, followed by “ABS / ESC” and “SRS Airbag” failure messages. This led to a sudden and dangerous loss of braking power and airbag system failure, forcing me to pull over in an emergency maneuver. Diagnostics confirmed that water leaked into the car’s critical electronic systems via the sunroof. Like other manufacturers, Volvo sunroofs degrade over time and require drainage. However, Volvo’s design is fatally flawed—clogged drains lead to direct water ingress into the electronics, causing total vehicle system failure while in motion. No warning is provided before catastrophic failure occurs. This is not an isolated case. An identical failure occurred in our second Volvo (2020 V90 Cross Country), owned and operated in California. This proves a systematic design defect—the same critical safety failure occurred in two separate vehicles, in different environments, under identical circumstances. I am deeply alarmed by Volvo’s negligent sunroof drainage design, which puts drivers and the public at severe risk of fatal system failures. I am reporting this to NHTSA because I believe this fundamental design flaw in Volvo sunroofs endangers lives and demands urgent regulatory action. Thank you for your attention to this urgent safety issue.

NHTSA ID
11644397
Incident
Feb 16, 2025
Filed Jun 19, 2022

Rear tires tread started shredding off particularly on the outside edge. The passenger rear tire is bald on outside edge the driver side is bad but not as extreme.This only took 1,500 miles I don’t know the cause but with 150 miles to get home I switched the drive mode from comfort to eco and that might have slowed or stopped the issue.Pic1passenger rear pic2 drivers rear pic3 drivers front pic4 passenger front The first appointment I can get at the dealership is June 28,2022 but I plan on stopping by 6/19/22 to show him the issues and order new tires.

NHTSA ID
11469982
Incident
Jun 18, 2022

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

33031.6.0

This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key

36496.10.0

POWER TRAIN

This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.

34521.11.1

EXTERIOR LIGHTING

This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp

35503.4.0

STRUCTURE:BODY

This is a Technical Journal: Panoramic sunroof, sealing strip has a gap

35526.1.8

ENGINE

This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

37809.1.1

This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo V60CC by model year
YearComplaintsRecallsInvestigationsIssue Index
2025020—
2024120—
2023340—
2022110—
2021Viewing230—
2020430—
2019040—
2018120—
2017340—
2016920—
2015220—
2014010—
2013010—
2012010—
2011010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.