RoadVitals

2017 Volvo V60CC

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Apr 24, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jun 30, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2017 Volvo V60CC, most frequently naming the fuel system, powertrain (other) and driver assistance categories. 4 safety recalls have been issued covering this model year; and 244 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system240.0%
  • Powertrain (other)240.0%
  • Driver assistance120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V378000

SEAT BELTS:FRONT

Jun 30, 2020
308,260 units potentially affected
The defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
The risk: An unsecured occupant has an increased risk of injury in the event of a crash.
The remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
Volvo Car USA LLCManufacturer number R10029View on NHTSA.gov
19V849000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Nov 26, 2019
144,937 units potentially affected
The defect: Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
The risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The remedy: Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.
Volvo Car USA LLCManufacturer number R89978View on NHTSA.gov
18V800000

ELECTRICAL SYSTEM:SOFTWARE

Nov 13, 2018
17,548 units potentially affected
The defect: Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
The risk: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
The remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Volvo Car USA LLCManufacturer number R39917View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel systemPowertrain (other)
Filed Apr 24, 2020

I BOUGHT THIS 2017 V60 FROM CRIPPEN VOLVO IN 2019 WITH ONLY AROUND 1000MILES ON IT. I AM THE FIRST OWNER. THE TRANSMISSION ACT WEIRDLY ON THE SECOND DAY I BOUGHT IT. IT HAS A POWE CUT BETWEEN 1ST GEAR AND 2 ND GEAR, JUST LIKE DRVING A MANUAL. (ONLY WHEN IT IS COMPLETELY WARM) BRING IT TO CRIPPEN VOLVO, THEY UPDATE THE SOFTWARE OF TCM, THINGS GET BETTER A BIT. BUT STILL JERKY FROM 1ST GEAR TO 2ND GEAR. BRING IT TO SUBURBAN VOLVO, THEY RESET EVERYTHING OF THE SOFTWARE. THINGS GET BETTER A BIT, BUT THE PROBLEM CAME BACK SEVERAL DAYS AFTER THAT. IN MARCH 2020, BRING IT TO SUBURBAN VOLVO AGAIN, TECHNICIAN THERE OPENED A CASE WITH VOLVO USA, VOLVO USA TOLD THEM TO REPLACE THE WHOLE TRANSMISSION. JOB GOT DOWN AFTER A MONTH. IN LATE APRIL, PROBLEM COM BACK AGAIN, THE NEW TRANSMISSION JERKY FROM 1ST TO 2ND GEAR WHEN IT IS COMPLETELY WARM, (JUST GET OFF THE HIGHWAY) I DON'T KNOW HOW THEY WILL HANDLE IT NEXT. I WILL GO THERE AGAIN ON 4/30 I ALSO HEAR POPPING NOISE FROM THE FUEL TANK EVERY TIME I TOP UP THE FUEL TANK. IT SEEMS LIKE IS THE BAD FUEL PUMP CAUSES THE PROBLEM.

NHTSA ID
11322139
Incident
Oct 23, 2019
Mileage
1,200 mi
Fuel systemPowertrain (other)
Filed Jan 19, 2020

THE POWER GET CUT WHEN SHIFTING FROM 1ST GEAR TO 2ND GEAR. FEEL MORE JERKY WHEN UPHILL. THE FUEL TANK MAKE POPPING NOISE (LIKE BOILING WATER) WHEN IT IS FULL TO THE TOP (100%)

NHTSA ID
11300244
Incident
Nov 9, 2019
Mileage
2,000 mi
Driver assistance
Filed Feb 24, 2019

COLLISION PREVENTION AT SLOW SPEED DEFECTIVE

NHTSA ID
11182213
Incident
Jun 9, 2018
Mileage
15,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

35526.1.8

ENGINE

This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

37809.1.1

This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section

TJ 34498

This is a Technical Journal: Text plus TJI-516730-1_1_0 Headliner, squeak/rattle noise If a squeaking noise can be heard from the headlining around the sun roof, see instructions under Service referring to TJI-516730-1_1_0

19245

This is a Technical Journal. Vehicle type and platform identification.

35912

This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.

8501

EXTERIOR LIGHTING

This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo V60CC by model year
YearComplaintsRecallsInvestigationsIssue Index
2025020—
2024120—
2023340—
2022110—
2021230—
2020430—
2019040—
2018120—
2017Viewing340—
2016920—
2015220—
2014010—
2013010—
2012010—
2011010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.