RoadVitals

2023 Volvo V60CC

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Dec 23, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2023 Volvo V60CC, most frequently naming the driver assistance and seat belts categories. 4 safety recalls have been issued covering this model year; and 140 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance266.7%
  • Seat belts133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V908000

BACK OVER PREVENTION:SOFTWARE

Dec 23, 2025
413,151 units potentially affected
The defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk: A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 16, 2026. This recall replaces previous NHTSA recall number 25V282. Vehicles previously repaired under recall 25V282 will need to have the new remedy performed.
Volvo Car USA, LLCManufacturer number R10333View on NHTSA.gov
25V282000

BACK OVER PREVENTION:SOFTWARE

May 8, 2025
413,151 units potentially affected
The defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.
Volvo Car USA, LLCManufacturer number R10320View on NHTSA.gov
23V188000

ELECTRICAL SYSTEM

Mar 22, 2023
393 units potentially affected
The defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
The risk: The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
The remedy: Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.
Volvo Car USA, LLCManufacturer number R10225View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Seat belts
Filed Jul 23, 2026

The contact owns a 2023 Volvo V60CC. The contact stated that while driving approximately 52 MPH, the vehicle drove over a small bump on the road, causing the front driver’s side seat belt to tighten and pull the contact closer to the seat by the neck after locking. The contact stated that the seat belt left a bruise on the neck after several seconds when the vehicle returned to normal operation. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The vehicle was taken back to the residence. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.

NHTSA ID
11752409
Incident
Jul 22, 2026
Mileage
48,000 mi
Driver assistance
Filed Oct 18, 2024
Crash reported1 injury reported

While driving on the highway, Lane Keeping Assistance activated as my wife made room for a vehicle on the side of the highway. Ultimately, she ended up swerving into the middle lane and continued to feel as if she was fighting the car, swerving side to side, ultimately making contact with a car in the left lane. The vehicle is currently at a collision service center awaiting repair. Ultimately this feature seems to have contributed to, or frankly caused an accident with another driver. The system was ping-ponging the vehicle side to side attempting to find a lane. Two vehicles were involved in the accident. The actions of the lane keep assist were described to the police officer on scene, and also to our insurance company. The problem has not been reproduced, as the car is in a shop awaiting repair. The vehicle was inspected by an insurance representative for damage, however their assessment did not include the lane keeping assistance. We had noticed prior to the accident, a few times, that the lane keep assist seemed fairly aggressive. At times when it kicked in, it was a rather big surprise. The system is not exactly subtle. A system like this, that has the potential to surprise a driver to the point of losing control, or one that seems to wrestle for control, should not be on the road.

NHTSA ID
11620501
Incident
Oct 4, 2024
Driver assistance
Filed Sep 6, 2023

All of the sounds in the vehicle just stops. This has happened twice while driving the vehicle. No saftey warning sounds, no idiot light sounds, no turn signal sound and no radio. The vehicle still runs; however all the the safely ADAS systems remain silent. There are no warning sounds for any of Volvo's advanced safety systems. This is a series safety issue since there are no sounds; someone would have to constantly watch the dashboard instead of watching the road while one is driving.

NHTSA ID
11542948
Incident
Sep 6, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

36551.6.1

ENGINE

This is a Technical Journal: Chirping noise from engine during engine shutoff. Replace both front camshaft seals

35953.10.0

This is a Technical Journal: Unable to connect "Volvo Cars App" to vehicle. Follow detailed instructions.

36920.1.0

ENGINE AND ENGINE COOLING

This is a Technical Journal: Check engine light and DTC - ECM P061C48/P060C48. Change engine oil and filter.

36899.1.0

ELECTRICAL SYSTEM

This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.

36926.1.0

This is a Technical Journal: Google acceptance required for SW 3.0.3. Software download.

36202.2.1

This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo V60CC by model year
YearComplaintsRecallsInvestigationsIssue Index
2025020—
2024120—
2023Viewing340—
2022110—
2021230—
2020430—
2019040—
2018120—
2017340—
2016920—
2015220—
2014010—
2013010—
2012010—
2011010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.