RoadVitals

2016 Volvo V60CC

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Jan 17, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jun 30, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 9 NHTSA owner-reported complaints for the 2016 Volvo V60CC, most frequently naming the engine, interior & seats and seat belts categories. 2 safety recalls have been issued covering this model year; and 298 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine770.0%
  • Interior & seats110.0%
  • Seat belts110.0%
  • Steering110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SEAT BELTS:FRONT

Jun 30, 2020
308,260 units potentially affected
The defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
The risk: An unsecured occupant has an increased risk of injury in the event of a crash.
The remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
Volvo Car USA LLCManufacturer number R10029View on NHTSA.gov

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Nov 26, 2019
144,937 units potentially affected
The defect: Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
The risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The remedy: Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.
Volvo Car USA LLCManufacturer number R89978View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Jan 17, 2026

Hello, I currently drive a 2016 Volvo V60 Cross Country which falls under the year of recalled vehicles related to the piston ring issue outlined in the Buchanan, et al. v. Volvo Car USA, LLC, et al., Case No. 2:22-cv-02227. According to the suit Volvo is supposed to replace my oil piston rings if it falls under warranty which is under 100k miles. For Volvo to confirm if my vehicle was impacted they performed an oil consumption test back in March of 2023 in which my vehicle failed meaning the rings still needed to be replaced. Three years later and Volvo Cars Tacoma has still refused to replace the piston rings after multiple follow up attempts. I have also reached out to other Volvo dealers in the area to try and get the rings replaced, but no one ever returns my phone calls. The oil check symptom test was done on my vehicle at 81k miles meaning it still feel under warranty at the time they told me they needed to be replaced. Since then, I have pleaded with them multiple times to fix the issue for three years with zero success although they are LEGALLY required to fix this issue. I took my car in for a repair in November of 2025 and requested they fix the piston ring issue then when they had my vehicle for others repairs and they still refused.

NHTSA ID
11711626
Incident
Nov 18, 2025
Engine
Filed Oct 27, 2025

Currently on going, second time around with high oil consumption problems. Dealer is saying warranty is holding up repairs, warranty points finger at dealership, and Volvo refuses to address the massive safety problem with oil consumption cars by refusing to fix. I will never buy another Volvo, and strongly recommend anyone considering a Volvo to think about how they’re treating current customers with the known oil consumption problem (horribly).

NHTSA ID
11695764
Incident
Oct 27, 2025
Engine
Filed Apr 1, 2025

After piston rings were replaced 1 year ago, engine continues to burn too much oil. 4 quarts after 1800 miles.

NHTSA ID
11652043
Incident
Apr 1, 2025
Steering
Filed Nov 5, 2024

Power steering cuts out intermittently. When I took the Volvo in for a recall (seatbelt Sept 5, 2024) I mentioned to Volvo that this was happening. I was told not to worry about it unless it was more consistent. After that it cut out for about a week. I took it in to my mechanic for a diagnostic, but it had started working again. I was told by the mechanic to save my money for a diagnostic and wait until the problem manifested itself again and park the car and call him. It was gifted t me by my son-in-law but I am afraid to drive it. But, unless I drive it the problem won't manifest.

NHTSA ID
11623702
Incident
Oct 21, 2024
Engine
Filed Feb 7, 2024

On [XXX], I was traveling back from North Carolina to Columbia Sc. While driving, I had my cruise control on ~78 mph and had a 4 foot Christmas tree on the top of my car. Suddenly, my car jolted and the car began to run funny. Almost run like there was sand. An alert also popped up on the dashboard that said something to the extent of “downshift or reduce speed” I was low on fuel and luckily the next exit was right there. I also scheduled an appointment with my local Volvo dealership as my car is under an extended warranty. I took my car to the dealership and at first they said it was total engine failure. But have since revised that after Volvo inspected it. Now they are reporting only the cylinder head and a valve is bent. However after researching this problem, it seems like a lot of 2016 Volvos have the same issue with oil consumption leading to massive engine problems. This worries me that the main issue is not being fixed as Volvo doesn’t want to spend money to fix the engines. However no recall for the 2016 Volvos has been posted despite this known issue that seems to only affect the 2016 Volvo. Has the NHTSA investigated this previously? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11570555
Incident
Dec 3, 2023
Engine
Filed May 15, 2023

Since 2021 my car has been burning excessive oil. I have recently discovered that a defect in the pistons of certain Volvo engines, including the one that is in my car, may be the cause for the excessive oil consumption. I am having check and add approximately add 1-2 quarts of oil every 1000 miles on a car that has only 70,000 on the odometer. The defects, according to a recent class action lawsuit may lead to potentially dangerous outcomes. I seek your assistance in getting help with this issue. I have provided all of the details of my concerns in the complaint which is attached.

NHTSA ID
11522075
Incident
Dec 1, 2021
Engine
Filed Aug 19, 2021

The 2016 Volvo V60 Cross Country started burning oil like crazy and the engine light went off. When I checked the levels, it was down multiple quarts. We have had all work done as detailed in the manual at the dealership. We took the car in and they said the Piston rings were damaged and that they had to replace those. Thankfully this was under warranty. They pushed back the repair for several months because this is such a systemic problem they were having a hard time getting the parts, and setting aside the time to do so many.

NHTSA ID
11429712
Incident
Mar 1, 2020
Engine
Filed Jul 2, 2020

WHILE THE CAR WAS IN MOTION, GOING DOWN A STEEP (APPROXIMATELY 10 DEGREE DECLINE) THE NO OIL PRESSURE ALARM WAS TRIGGERED AND SYSTEM INSTRUCTIONS TO PULL OVER AND STOP ENGINE IMMEDIATELY. THE CAR WAS TAKEN TO THE CLOSEST VOLVO DEALER AND IT WAS DETERMINED THE PISTON RINGS HAD FAILED/WERE FAILING LEADING TO RAPID, EXCESSIVE OIL CONSUMPTION. VOLVO HAS BEEN AWARE OF FAULTY PISTON AND OIL CONTROL RINGS IN THEIR ENGINES MADE FROM 2012-2016 AND HAVE DEVELOPED A REMEDIATION PROCEDURE. THIS IS AN EXTREMELY UNSAFE DESIGN FLAW IN THESE VEHICLES WHICH COULD RESULT IN ENGINE SEIZURE. *TR

NHTSA ID
11337224
Incident
Jul 1, 2020
Mileage
74,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

35526.1.8

ENGINE

This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

37809.1.1

This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section

19245

This is a Technical Journal. Vehicle type and platform identification.

35912

This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.

8501

EXTERIOR LIGHTING

This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

S10303

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo V60CC by model year
YearComplaintsRecallsInvestigationsIssue Index
2025020
2024120
2023340
2022110
2021230
2020430
2019040
2018120
2017340
2016Viewing920
2015220
2014010
2013010
2012010
2011010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.