RoadVitals

2010 Winnebago Journey

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Dec 26, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Dec 6, 2012
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2010 Winnebago Journey, most frequently naming the exterior lighting, other / unspecified and visibility categories. 2 safety recalls have been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Exterior lighting133.3%
  • Other / unspecified133.3%
  • Visibility133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
12V566000

ELECTRICAL SYSTEM

Dec 6, 2012
1,521 units potentially affected
The defect: Winnebago Industries is recalling certain model year 2010-2013 Winnebago Journey and Tour motorhomes, and certain model year 2010-2013 Itasca Meridian and Ellipse motorhomes, manufactured June 18, 2010, through November 17, 2011. The chassis are equipped with connectors for diode jumpers that may come loose, resulting in an open circuit. Two circuits are affected: The one that disengages the cruise control with brake pedal use, and the one that illuminates the brake lights with brake pedal use.
The risk: Failure of the cruise control to disengage when the brakes are applied may increase the risk of a vehicle crash. Without the brake lights illuminating when the brakes are applied, the driver's intent is not communicated, increasing the risk of a crash.
The remedy: Daimler Trucks North America will be conducting the recall on behalf of Winnebago Industries. Daimler will notify owners, and dealers will inspect the the diode jumpers to make sure they are fully locked in place and will correct the vehicles as needed. The recall began December 26, 2012. Owners should contact Winnebago at 1-641-585-3535 or Daimler Trucks at 1-503-745-6910.
Winnebago Industries Inc.View on NHTSA.gov
10V525000

EQUIPMENT

Oct 26, 2010
18,461 units potentially affected
The defect: WINNEBAGO IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
The risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
The remedy: WINNEBAGO IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN DURING DECEMBER 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR WINNEBAGO AT 1-641-585-3535.
WINNEBAGO INDUSTRIES, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Exterior lighting
Filed Dec 26, 2015

THE HEADLIGHTS HAVE BECOME VERY CLOUDY AND ARE TURNING YELLOW DUE TO DETERIORATION OF THE PLASTIC WHICH APPEARS TO HAVE FINE CRACKING OR CRAZING THROUGHOUT THE MATERIAL THAT CAN NOT BE POLISHED OUT. THE HEADLIGHTS ALSO CONTAIN THE TURN SIGNALS AND HAVE THE FOLLOWING IDENTIFICATION: DOT SAE AHR15PP2 99 HB3 TYC 20-6173 R & TYC 20-6174 L SEVERAL MONTHS AGO I CONTACTED WINNEBAGO INDUSTRIES REGARDING REPLACEMENT AND THEY SAID THEY WOULD NOT COVER THE COST, I WOULD HAVE TO BUY THEM. AS TIME GOES ON THE CONDITION IS GETTING WORSE WHICH IS IMPAIRING THE NIGHTTIME ROAD VISIBILITY AND VIEW OF THE TURN SIGNALS BY ONCOMING TRAFFIC. I DO NOT FEEL I SHOULD HAVE TO COVER THE COST OF REPLACEMENT DUE TO THE INFERIOR QUALITY OF THE MATERIAL USED FOR THESE HEADLIGHTS. I HAVE OWNED MANY VEHICLES OVER THE YEARS AND HAVE NEVER EXPERIENCED THIS ISSUE BEFORE.

NHTSA ID
10816240
Incident
Dec 26, 2015
Mileage
35,000 mi
Other / unspecifiedVisibility
Filed Jun 30, 2011

TL* THE CONTACT OWNS A 2010 WINNEBAGO JOURNEY. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE FRONT WINDSHIELDS SUN BLOCKER SHADE WAS FRACTURED ON THE FRONT PASSENGER SIDE. IN ADDITION, HE NOTICED THAT THE FRONT WINDSHIELD WIPERS FAILED TO FUNCTION WHILE DRIVING IN INCLEMENT WEATHER. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 15,000. UPDATED 07/18/11 *BF UPDATED 07/26/11 *BF THE CONSUMER STATED THE HOT WATER DID NOT WORK AND THE FRESH WATER SENSORS WERE IN THE WRONG PLACE, WHICH WAS GIVING A FALSE READING. THE FIREPLACE FAN WAS INOPERABLE AND THE CAP ON THE SEAT BELT WAS MISSING. UPDATED 02/06/12 UPDATED 3/22/12 *CN

NHTSA ID
10410058
Incident
Jun 15, 2011

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

7SB009-24-01A

Service Bulletin sent to dealers advising of the required legal verbiage each RO should document.

7SB002-24-01A

Service Bulletin sent to all Winnebago dealers. Bulletin outlines the characteristics of new roof sealant being used.

7SB005-23-01A

STRUCTURE

Service Bulletin sent to all Winnebago dealers. Bulletin advises of a manufacturing change to the shower surround sealant process for all units.

7SB009-22-02A

EQUIPMENT

Service Bulletin sent to all dealers. This bulletin advises dealers they no longer need to email Winnebago the signed Vehicle Registration Form, but they should retain a copy for their records.

7SB009-21-02A

EQUIPMENT

Service Bulletin to dealers reminding them to understand their state's Lemon Law and to comply with Winnebago Motorhome mandates outlined in the Policy & Procedure Manual.

7SB010-21-01Z

EQUIPMENT

Service Bulletin to dealers advising them of part sales training opportunities.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Winnebago Journey by model year
YearComplaintsRecallsInvestigationsIssue Index
2024000—
2023010—
2022010—
2019010—
2018140—
2017340—
2016160—
2015040—
2014040—
2013050—
2012120—
2011230—
2010Viewing220—
2009040—
2008070—
2007450—
2006170—
2005640—
20041140—
2003540—
2002130—
2001240—
2000340—
1999020—
1998030—
1997240—
1996160—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.