RoadVitals

2004 Winnebago Journey

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Apr 15, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Oct 26, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 11 NHTSA owner-reported complaints for the 2004 Winnebago Journey, most frequently naming the other / unspecified, body & structure and electrical categories. 4 safety recalls have been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified535.7%
  • Body & structure321.4%
  • Electrical214.3%
  • Fuel system214.3%
  • Brakes17.1%
  • Visibility17.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Oct 26, 2010
18,461 units potentially affected
The defect: WINNEBAGO IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
The risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
The remedy: WINNEBAGO IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN DURING DECEMBER 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR WINNEBAGO AT 1-641-585-3535.
WINNEBAGO INDUSTRIES, INC.View on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Sep 14, 2005
1,367 units potentially affected
The defect: ON CERTAIN MOTOR HOMES, THE ROOF VENT FOR THE OPTIONAL 4-DOOR REFRIGERATOR WAS INCORRECTLY LOCATED.
The risk: THIS CAN ALLOW EXCESSIVE HEAT BUILDUP WHICH HAS THE POTENTIAL TO IGNITE SURROUNDING MATERIALS, RESULTING IN PERSONAL INJURY AND/OI VEHICLE AND PROPERTY DAMAGE.
The remedy: DEALERS WILL RELOCATE THE ROOF VENT. THE RECALL BEGAN ON SEPTEMBER 9, 2005. OWNERS MAY CONTACT WINNEBAGO AT 1-641-585-6939.
WINNEBAGO INDUSTRIES, INC.Manufacturer number 96View on NHTSA.gov

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Dec 18, 2004
6,201 units potentially affected
The defect: CERTAIN SEAT BELT BUCKLES ON SOME MOTOR HOMES FAIL TO CONFORM TO THE LOAD REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
The risk: THE SEAT BELT BUCKLE MAY UNLATCH IN THE EVENT OF A VEHICLE CRASH, POSSIBLY RESULTING IN PERSONAL INJURY TO THE SEAT OCCUPANT.
The remedy: DEALERS WILL REPLACE THE BUCKLES. THE RECALL BEGAN ON NOVEMBER 12, 2004. OWNERS SHOULD CONTACT AMSAFE AT 1-574-266-8330 OR WINNEBAGO AT 1-800-537-1885.
WINNEBAGO INDUSTRIES, INC.Manufacturer number 92View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureOther / unspecified
Filed Apr 15, 2022

Winnebago propane road tank serial #1661055. This tank is mounted on the frame with 2 brackets which are welded to the tank and bolted to the frame. This is the second time for this failure. The tank forms a crack at the end of the bracket where the bracket has a sharp 90 degree corner. The bracket is not welded at this point and is welded 3/4 of an inch from where the leak forms. The second leak happened with a full tank of propane (37.6 gallons) and was at the bottom of the tank and therefore in liquid not gaseous propane. The leak was loud enough to be audible and as such scared the hell out of us. We had just driven the stretch of highway 93 between Phoenix and Henderson Nevada which is in very poor condition and is extremely rough in different sections. I believe the rough road is what contributed to this crack braking though the thin tank wall and the tank bounces up and down and flexes with pressure concentrating at the sharp 90 degree corner at the top and bottom of the bracket. We drained the tank so that we may continue to our destination. There is already a safety recall of Winnebago’s up to September 2003 manufacture date for this same problem. This safety recall should be expanded to include all Winnebago’s with the same mounting system. I understand that there is a change up bracket system that will support the weight of the tank better to prevent these tank cracks at the ends of the brackets. It was only due to being very lucky that we did not end up in a fatal fire or explosion. This defect needs to be addressed no matter how old the vehicle is as it is a deadly hazard.

NHTSA ID
11460901
Incident
Apr 1, 2022
Other / unspecified
Filed Jun 22, 2021

The contact owns a 2004 Winnebago Journey travel trailer. The contact stated that there was a propane odor detected about a year ago but the propane leakage was recently found at the weld joints where there was a stress crack. The local dealer and Gander RV & Outdoors of Nashville (2614 Music Valley Dr, Nashville, TN 37214) were made aware of the failure and both dealers informed the contact that the propane tank needed to be replaced. The propane tank was not replaced. The manufacturer was made aware of the failure and referred the contact to two different dealers. The contact was relating the failure to NHTSA Campaign Number: 04V114000 (Equipment). The failure mileage was 110,000.

NHTSA ID
11421799
Incident
Jun 1, 2021
Mileage
110,000 mi
Body & structure
Filed Jun 13, 2016

LPG TANK IS LEAKING FROM THE WELD WHERE THE MOUNTING BRACKET IS ATTACHED. THIS IS A RECALL.WINNEBAGO IS REFUSING TO MAKE GOOD ON THIS ISSUE.A LOT OF OTHER COMPLAINTS ON THE WEB FOR THE EXACT SAME PROBLEM.NOT VERY GOOD SERVICE FROM WINNEBAGO!!!

NHTSA ID
10873962
Incident
Jun 26, 2014
Mileage
65,000 mi
Fuel system
Filed Aug 5, 2014

TL* THE CONTACT OWNS A 2004 WINNEBAGO JOURNEY RECREATIONAL VEHICLE. THE CONTACT STATED THAT THE FUEL TANK CONTINUOUSLY LEAKED NEAR THE WELDED FRONT BRACKET. AN INDEPENDENT MECHANIC STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. UPDATED 10/03/14*LJ UPDATED 3/10/15 *JS

NHTSA ID
10619033
Incident
Apr 19, 2012
Mileage
28,000 mi
Fuel system
Filed Jun 6, 2014

TL* THE CONTACT OWNS A 2004 WINNEBAGO JOURNEY MOTOR HOME. THE CONTACT STATED THAT THE MOTOR HOME EMITTED A STRONG PROPANE ODOR. THE CONTACT ALSO NOTICED THAT THE PROPANE TANK HAD A HOLE IN THE BRACKET MOUNTING AREA DUE TO DEFECTIVE WELDING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LP TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V114000 (EQUIPMENT). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 47,000. UPDATED 8/19/14*CN UPDATED 09/5/2014 *JS

NHTSA ID
10596601
Incident
Jun 1, 2014
Mileage
47,000 mi
Other / unspecified
Filed May 8, 2012

TL* THE CONTACT OWNS A 2004 WINNEBAGO JOURNEY MOTOR HOME. THE CONTACT STATED THAT THE MOTOR HOME EMITTED A STRONG PROPANE ODOR. THE CONTACT ALSO NOTICED THAT THE PROPANE TANK HAD A HOLE IN THE BRACKET MOUNTING AREA DUE TO DEFECTIVE WELDING. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE MOTOR HOME WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.

NHTSA ID
10457769
Incident
Jun 1, 2011
Mileage
55,000 mi
Other / unspecified
Filed Jun 23, 2010

TL* THE CONTACT OWNS A 2004 WINNEBAGO JOURNEY RV. THE CONTACT STATED THAT WHILE PARKED, THE PROPANE DETECTION ALARM SOUNDED IN THE VEHICLE. WHEN EXAMINING THE VEHICLE, THE CONTACT NOTICED A VERY SMALL CRACK WHERE THE PROPANE TANK WAS WELDED TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V114000 (EQUIPMENT: RECREATIONAL VEHICLE: LPG TANK ASSEMBLY). THE FAILURE CONTINUED TO RECUR AND THE PROPANE TANK WAS REPLACED AT AN INDEPENDENT REPAIR FACILITY AT THE CONTACTS EXPENSE. THE FAILURE DID NOT RECURRED SINCE THE REPAIR. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 48,000.

NHTSA ID
10339699
Incident
Jul 1, 2008
Mileage
45,000 mi
Brakes
Filed Jul 15, 2008
Fire reported

ON JULY 1ST OF THIS YEAR OUR 2004 WINNEBAGO JOURNEY HAD A FIRE IN THE ENGINE COMPARTMENT THE CAUSE OF THE FIRE WAS EVIDENT. THE TWO HYDRAULIC LINES FOR THE REAR SLIDE WERE ROUTED AROUND THE FRAME IMMEDIATELY ADJACENT TO THE TURBO CHARGER AND REPEATED EXPOSURE TO THE HEAT OF THAT UNIT HAD CAUSED THEM TO DETERIORATE, BURST AND SPRAY HYDRAULIC FLUID. THAT FLUID, HITTING THE VERY HOT TURBO CHARGER QUICKLY IGNITED AND CAUSED THE FIRE. I RETIRED IN 2003 AS THE MASTER MECHANIC FOR THE DENVER FIRE DEPARTMENT. AS SUCH I WAS IN CHARGE OF THE ENTIRE FLEET AND ALL EQUIPMENT FOR THE DENVER FIRE DEPARTMENT AND MY EXPERIENCE AND QUALIFICATIONS ARE AS A MASTER TECHNICIAN (ASE CERTIFIED) FOR TRUCK AND AUTOMOBILE AND I HAVE A DEGREE IN BUSINESS AS WELL. I AFFECTED REPAIRS ON SITE THAT ALLOWED US TO GET TO DILLION, COLORADO WHERE I PULLED THE DEFECTIVE HYDRAULIC LINES AND HAD NEW ONE'S MADE. I INSTALLED THE NEW LINES (RE-ROUTING THEM AWAY FROM THE HEAT SOURCE) AND REPAIRED ALL OF THE WIRING AND HOSES INVOLVED AS WELL. LUCKILY DAMAGE WAS NOT EXTENSIVE AND WAS LIMITED TO THE ITEMS I DESCRIBED. MY CONCERN IS THAT THERE ARE MANY POTENTIAL FAILURES AND FIRE HAZARDS ON THE ROAD WITH SIMILAR JOURNEY'S AND THOSE OWNERS MIGHT NOT BE SO LUCKY. THE HOSE USED IN THE CONSTRUCTION OF THE SLIDES WAS, IN MY OPINION, A POOR ONE IN THAT IT IS NYLON REINFORCED AND PLASTIC COATED RATHER THAN THE STEEL REINFORCED ' HARD RUBBER COATED LINE USUALLY USED IN HYDRAULIC APPLICATIONS. THE ROUTING WAS ANOTHER POOR CHOICE IN THAT THERE IS AMPLE ROOM AND PROVISION FOR AVOIDING HEAT SOURCES, ESPECIALLY THE TURBO IN THAT IT IS THE GREATEST HEAT SOURCE IN THE AREA. I AM COPYING THIS LETTER TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION BECAUSE I BELIEVE THAT THERE SHOULD BE A RECALL OF ALL AFFECTED VEHICLES BUILT IN THIS MANNER UTILIZING THESE HOSES. IN FAIRNESS I AM NOTIFYING YOU OF THE PROBLEM AND MY INTENTIONS. *TR

NHTSA ID
10234400
Incident
Jul 1, 2008
Mileage
32,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

7SB009-24-01A

Service Bulletin sent to dealers advising of the required legal verbiage each RO should document.

7SB002-24-01A

Service Bulletin sent to all Winnebago dealers. Bulletin outlines the characteristics of new roof sealant being used.

7SB005-23-01A

STRUCTURE

Service Bulletin sent to all Winnebago dealers. Bulletin advises of a manufacturing change to the shower surround sealant process for all units.

7SB009-22-02A

EQUIPMENT

Service Bulletin sent to all dealers. This bulletin advises dealers they no longer need to email Winnebago the signed Vehicle Registration Form, but they should retain a copy for their records.

7SB009-21-02A

EQUIPMENT

Service Bulletin to dealers reminding them to understand their state's Lemon Law and to comply with Winnebago Motorhome mandates outlined in the Policy & Procedure Manual.

7SB010-21-01Z

EQUIPMENT

Service Bulletin to dealers advising them of part sales training opportunities.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Winnebago Journey by model year
YearComplaintsRecallsInvestigationsIssue Index
2024000
2023010
2022010
2019010
2018140
2017340
2016160
2015040
2014040
2013050
2012120
2011230
2010220
2009040
2008070
2007450
2006170
2005640
2004Viewing1140
2003540
2002130
2001240
2000340
1999020
1998030
1997240
1996160

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.