EQUIPMENT
2012 Winnebago Sightseer
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 2 NHTSA owner-reported complaints for the 2012 Winnebago Sightseer, most frequently naming the body & structure and other / unspecified categories. 3 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 7 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 2 months of data.
What owners report
Complaints grouped by the component NHTSA recorded
- Body & structure266.7%
- Other / unspecified133.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
3 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Entry Step Failures
The Office of Defects Investigation (ODI) opened this investigation based on a Vehicle Owner Questionnaire (VOQ) which reported an injury related to the unintentional deployment of the electric entry step on a subject vehicle.The owner reported to Winnebago that the steps extended while in motion.Service personnel from Winnebago instructed the owner to disconnect the wire harness at the steps to prevent them from extending while traveling and then reconnect when needed.The owner did this and was subsequently pinned beneath the steps when they extended upon reconnecting the wire harness.When deployed the steps extend approximately thirty (30) inches from the side of the vehicle.This reach facilitates easy entry into the motor home, but creates a hazard when unintentionally deployed in transit.The driver may not be immediately aware the stepsare extended which increases the possibility of striking another object or person.During the investigation, ODI sent an Information Request (IR) letter to collect information from Winnebago.ODI analyzed this data and determined that a significant number of claims reported entry steps failures.Many of these claims specifically stated the steps extended while the vehicle was in transit. Winnebago service personnel offered multiple options to temporally disable the entry steps so that travelers could safely drive the vehicle.Depending on the situation fixes ranged from sending a field service technician, to instructing the individual to disconnect the wire harness the same as the owner who submitted the VOQ. A review of the time to failure indicated that most failures occur early in the vehicle's life.The average time to failure was five (5) months in service.Most reported failures occurred within the first year of ownership.ODI determined no design or installation changes had been made to the subject components prior to opening this investigation.Over the course of the investigation Winnebago identified several opportunities for improvement.Changes were made to current production to improve entry door reliability and durability in August 2015.Winnebago has submitted recall 15V-866.This recall covers vehicles produced between August 1, 2014 and August 31, 2015.With the recall action taken by Winnebago, this investigation is closed as further use of agency personnel does not appear to be warranted.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following complaint identification numbers:10693551
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
TL*THE CONTACT OWNS A 2012 WINNEBAGO SIGHTSEER. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE STAIRS AT THE EXIT DOOR CAME OUT WHILE IN MOTION CAUSING THE VEHICLE TO CRASH INTO THE GUARD RAIL. THE CONTACT SUSTAINED NECK INJURIES WHICH REQUIRED MEDICAL ATTENTION AND NO POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
- NHTSA ID
- 10693551
- Incident
- Feb 18, 2013
- Mileage
- 3,000 mi
OUR 2012 WINNEBAGO SIGHTSEER 30A COMES EQUIPPED WITH A SINGLE PEDESTAL AIR-ASSISTED DINETTE TABLE. OUR ORIGINAL PEDESTAL BEGAN LOWERING BY ITSELF, AND BECOMING VERY DIFFICULT TO LIFT BACK TO TABLE LEVEL. WE FOUND IT HAD STARTED TO COMPLETELY LOWER WHILE DRIVING. THE ISSUE IS THAT THE 2 PASSENGER SEAT BELTS ARE LOCATED IN THE DINETTE, AND IF THE TABLE FALLS IT CAN CAUSE INJURY TO THE PASSENGERS LEGS, OR COULD MAKE IT DIFFICULT, OR IMPOSSIBLE TO GET OUT IN AN EMERGENCY. THE PEDESTAL COMES WITH 2 PRESSURE CLAMPS, BUT NOTHING THAT WOULD LOCK THE TABLE IN PLACE SECURELY, SUCH AS A PIN. THE DEALER HAS REPLACED THE PEDESTAL UNDER WARRANTY WITH THE SAME PART. AS WE HAVE NOT BEEN ABLE TO PICK UP THE VEHICLE, WE CAN NOT REPORT ON THE NEW PART. *TR
- NHTSA ID
- 10533660
- Incident
- Feb 12, 2013
- Mileage
- 9,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
Service Bulletin sent to dealers advising of the required legal verbiage each RO should document.
Service Bulletin sent to all Winnebago dealers. Bulletin outlines the characteristics of new roof sealant being used.
STRUCTURE
Service Bulletin sent to all Winnebago dealers. Bulletin advises of a manufacturing change to the shower surround sealant process for all units.
EQUIPMENT
Service Bulletin sent to all dealers. This bulletin advises dealers they no longer need to email Winnebago the signed Vehicle Registration Form, but they should retain a copy for their records.
EQUIPMENT
Service Bulletin to dealers reminding them to understand their state's Lemon Law and to comply with Winnebago Motorhome mandates outlined in the Policy & Procedure Manual.
EQUIPMENT
Service Bulletin to dealers advising them of part sales training opportunities.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.