RoadVitals

2012 Zero Ds

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 29, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2012 Zero Ds, most frequently naming the electrical and engine categories.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical250.0%
  • Engine250.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalEngine
Filed Aug 29, 2017

TL* THE CONTACT OWNS A 2012 ZERO DSZF6. WHILE DRIVING APPROXIMATELY 15 MPH, THE MOTORCYCLE STALLED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED APPROXIMATELY 15 MINUTES, AND THE MOTORCYCLE RESTARTED. A FLASHING QUESTION MARK DISPLAYED ON THE MESSAGE CENTER. THE CONTACT ALSO STATED THAT THE BIKE HAD A SOFTWARE UPDATE PERFORMED IN 2014 BY AN UNKNOWN DEALER IN FLORIDA. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MOTORCYCLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 917.

NHTSA ID
11020325
Incident
Aug 25, 2017
Mileage
917 mi
ElectricalEngine
Filed Nov 13, 2014

A FEW MONTHS AFTER I BOUGHT THE BIKE, I HAD NOTICED A THAT IT WOULD RUN A LITTLE ROUGH FOR A WHILE. THE PROBLEM WOULD AUTO CORRECT AFTER THE NEXT RIDE SO I DIDN'T GET TOO CONCERNED ABOUT IT. HOWEVER AFTER DAYS WOULD GO I EXPERIENCED A COMPLETE LOSS OF POWER. THE SYSTEM WOULD KICK BACK TO NORMAL AFTER PHYSICALLY TURNING THE KEY TO THE OFF POSITION AND RESTARTING AFTER A FEW MINUTES . NO WARNING AS TO WHEN THIS WOULD OCCUR. UP HILL, DOWN HILL, AT THE START OF MY RIDE OR AT THE END OF IT. FAST OR SLOW. IT DID NOT MATTER. I TOOK IN TO THE DEALER TO CORRECT THE PROBLEM. THEY TOLD ME THEY NEEDED TO DO A SOFTWARE ADJUSTMENT. IT RAN NICELY FOR A WHILE BUT THE SAME PROBLEM CAME BACK. I WENT AGAIN FOR THE REPAIR. ANOTHER SOFTWARE ADJUSTMENT WAS MADE. YET AGAIN THE PROBLEM CAME BACK AFTER A WHILE. THE DEALER HAS THE BIKE NOW FOR YET ANOTHER ATTEMPT TO CORRECT THE PROBLEM RIDING THIS BIKE IN THAT CONDITION IS REALLY DANGEROUS ESPECIALLY IN THE FREEWAY AND I HAD TOO MANY CLOSE CALLS. THAT IS WHY I AM FILING THIS COMPLAINT. SOMEHOW I THINK THAT THE LEMON LAW SHOULD APPLY . AFTER CHECKING MOTORCYCLE FORUMS ONLINE, I CAN SEE THAT I AM NOT THE ONLY ONE HAVING THIS PROBLEM. *TR

NHTSA ID
10654803
Incident
Jul 9, 2013

Compare model years

Complaint and recall counts across every year of this model

Zero Ds by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025010—
2024030—
2023100—
2021010—
2020000—
2019000—
2018010—
2017010—
2016000—
2015110—
2014010—
2013110—
2012Viewing200—
2011020—
2010010—
2009010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.