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2017 Audi A3 Cabriolet

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Apr 12, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 19, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 25 NHTSA owner-reported complaints for the 2017 Audi A3 Cabriolet, most frequently naming the airbags, engine and fuel system categories. 3 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 474 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags1344.8%
  • Engine517.2%
  • Fuel system310.3%
  • Powertrain (other)310.3%
  • Seat belts26.9%
  • Brakes13.4%
  • Visibility13.4%
  • Electrical13.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V474000

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Jun 19, 2019
138,896 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2016 Audi S3 Sedan, 2015-2019 A3 Sedan and A3 Cabriolet, 2016-2018 A3 e-tron, and 2017-2019 RS3 vehicles. An improper electrical contact may cause the Passenger Occupant Detection System (PODS) to falsely detect a malfunction and deactivate the passenger air bag.
The risk: A deactivated passenger air bag increases the risk of injury during a crash.
The remedy: Audi will notify owners, and dealers will replace the connector and reroute the cable, free of charge. The recall began September 12, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Audi's number for this recall is 69Z4.
Volkswagen Group of America, Inc.Manufacturer number 69Z4View on NHTSA.gov
17V508000

ENGINE AND ENGINE COOLING:ENGINE

Aug 16, 2017
8,383 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Audi A3 Cabriolet and A3 Sedan vehicles. The Engine Control Unit (ECU) software may misinterpret the flywheel rotation on engine start-up as a "knocking" condition, and the adjusted air/fuel mixture may result in an engine stall.
The risk: An engine stall can increase the risk of a crash.
The remedy: Audi will notify owners, and dealers will reprogram the ECU software, free of charge. The recall began September 19, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24DF.
Volkswagen Group of America, Inc.Manufacturer number 24DFView on NHTSA.gov
17V196000

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Mar 22, 2017
11,618 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi A3 and S3 Sedan vehicles. In a lower-speed crash situation, the air bag control unit software may deploy the passenger frontal air bag improperly if the front seat passenger is sitting on the edge of the seat or is laying in the seat with the seat reclined. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk: If the air bag deploys with more force than intended, it can increase the risk of injury.
The remedy: Audi will notify owners, and dealers will update the air bag control module software, free of charge. The recall began April 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69Q3.
Volkswagen Group of America, Inc.Manufacturer number 69Q3View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

RQ23007ClosedRecall Query

Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)

Opened Dec 12, 2023
Closed Jul 1, 2024

On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTERLed to recall 24V110

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 25
Fuel system
Filed Apr 12, 2024

The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11582595
Incident
Feb 14, 2024
Powertrain (other)
Filed Jan 13, 2023

The contact owns a 2017 Audi A3. The contact stated while driving at an undisclosed speed, the vehicle started to make abnormal sounds and inadvertently downshifted. In addition, the reduced power warning light, check engine warning light, and the ESP warning light illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

NHTSA ID
11501640
Incident
Dec 30, 2022
Mileage
90,000 mi
Airbags
Filed Oct 14, 2022

The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The contact stated that while driving at various speeds, the air bag warning light intermittently illuminated. The contact then stated that the passenger restraint disabled message appeared on the instrument panel making a continuous loud sound. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000. Parts distribution disconnect.

NHTSA ID
11489321
Incident
Oct 7, 2022
Mileage
66,000 mi
Airbags
Filed Sep 23, 2022

The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the passenger’s side air bag off warning light was illuminated with a passenger seated in the passenger’s side seat. The manufacturer was not made aware of the issue. Parts distribution disconnect.

NHTSA ID
11486118
Incident
Mar 21, 2021
Airbags
Filed Aug 15, 2022

The contact owns a 2017 Audi A3. The contact stated upon starting the vehicle, the air bag warning light was illuminated and the message "Air Bag Malfunction. Please Seek Audi Dealer" was displayed. The contact stated that the failure had been reoccurring intermittently. The contact became aware that the VIN was included in NHTSA Campaign Number: 21V198000 (Air Bags). However, the parts to do the recall repair were not yet available. The local dealer was contacted and informed the contact that the failure was associated with the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000. Parts distribution disconnect.

NHTSA ID
11479441
Incident
May 20, 2022
Mileage
55,000 mi
Airbags
Filed Jul 25, 2022

The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11475717
Incident
Jul 22, 2022
Fuel system
Filed Jul 7, 2022

The contact owns a 2017 Audi A3. The contact stated while refueling the vehicle, fuel was spilling from the fuel filler neck. The contact drove back to her residence and placed the vehicle in park(P) and noticed the odor of gasoline entering the cabin. The contact stated that the check engine warning light was illuminated. The contact exited and checked the gas cap and noticed that fuel was pouring from under the passenger’s side rear tire. The contact had the vehicle towed to a certified mechanic who diagnosed that the fuel tank needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 42,800. The consumer stated that they reached out to Audi USA/Volkswagen for a reimbursement for the replacement of the fuel tank, the request was denied.

NHTSA ID
11472767
Incident
Jun 17, 2022
Mileage
42,800 mi
Airbags
Filed May 3, 2022

The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11463228
Incident
Dec 1, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2082846_1

This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.

TSB_2043424_20

SUSPENSION

This bulletin provides information when there are creaking/squeakignnoises from the front end on uneven roads.

TSB_2078648_2

STRUCTURE:BODY

This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.

TSB_2073282_1

STRUCTURE:BODY

This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.

TSB_2073747_4

ELECTRICAL SYSTEM

This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.

TSB_2074640_3

ENGINE

This bulletin provides information when there is increased oil consumption; >0.5ltr/1000 km.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi A3 Cabriolet by model year
YearComplaintsRecallsInvestigationsIssue Index
2019411—
2018125147.2
2017Viewing253145.9
2016363150.3
2015875148.7

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.