RoadVitals

1999 BMW 323I Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Apr 4, 2011
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 136 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 1999 BMW 323I submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

Shown in the owner’s own words, exactly as filed

Interior & seats
Filed Apr 4, 2011

1999 BMW 323I DOORS WILL NOT UNLOCK WITH KEYLESS ENTRY REMOTE OR UNLOCK BUTTON INSIDE THE CAR. PASSENGERS (90% OF THE TIME) AND SOMETIMES DRIVERS SIDE DOOR (10%) WILL NOT UNLOCK TRAPPING OCCUPANTS INSIDE. PROBLEM USUALLY OCCURS WHEN TEMPERATURES ARE ABOVE 75 DEGREES. AFTER RESEARCHING THE PROBLEM I WILL BE REPLACING THE GENERAL MODULE 5. IF PROBLEM IS NOT RECOGNIZED BY CAR OWNERS, OCCUPANTS OF THE CAR MAY BE TRAPPED INSIDE DURING AN ACCIDENT RESULTING IN POSSIBLE INJURY OR DEATH. *TR

NHTSA ID
10394189
Incident
Jun 1, 2010
Mileage
120,000 mi
Interior & seats
Filed Jun 29, 2010

MY BMW 323I DOOR LOCKS DON'T OPEN. ONCE WE ARE INSIDE THE CAR, DOORS DON'T OPEN USING THE DOOR HANDLE. *TR

NHTSA ID
10340575
Incident
Jun 28, 2010
Mileage
70,000 mi
Interior & seats
Filed Jan 31, 2010

1999 BMW 3 SERIES AND LATER HAS A DEFECT THAT CAUSES THE REAR AND PASSENGER DOORS TO LOCK AND THEY ARE UNABLE TO BE OPENED EITHER FROM THE OUTSIDE OR INSIDE. ONLY THE DRIVER'S DOOR CAN BE OPENED MANUALLY. REMOTE KEY WILL NOT OPEN DOORS OR THE GAS TANK FLAP. DOORS ARE LOCKED AND CAN'T BE OPENED IN ANY WAY, EITHER BY THE INSIDE OR OUTSIDE HANDLES, BY THE POWER LOCK BUTTON, OR MANUALLY WITH KEY. PASSENGERS ARE LOCKED INSIDE CAN ONLY GET OUT BY CLIMBING OVER THE SEATS AND OUT THE DRIVER'S DOOR. THIS IS CAUSED BY A FAULTY COMPONENT ON THE CIRCUIT BOARD THAT IN HOT WEATHER MALFUNCTIONS AND LOCKS ALL DOORS. PROBLEM WILL GO AWAY IN COOLER WEATHER. APPARENTLY HEAT RELATED, CIRCUIT BOARD IS LOCATED BEHIND THE GLOVE BOX, UNDER THE DASHBOARD AND OVERHEATS IN THE SUN. IN THE EVENT OF AN ACCIDENT OR OTHER SITUATION, PASSENGERS CANNOT EXIT THE VEHICLE WHEN THIS SITUATION OCCURS. THIS PROBLEM IS WELL KNOWN BY DEALERS AND BMW CAR OWNERS. *TR

NHTSA ID
10303450
Incident
Aug 18, 2009
Mileage
101,235 mi
Interior & seats
Filed Sep 3, 2009
Crash reportedFire reported3 injuries reported1 death reported

AUTO ACCIDENT RESULTS IN DEATH OF A PASSENGER DUE TO THE INABILITY TO UNLOCK CAR DOORS IN AN ATTEMPT TO EXIT AUTO WHICH CAUGHT FIRE SHORT AFTER AN INTERSECTION ACCIDENT, THE PASSENGERS WERE UNABLE TO OPEN DOOR LATCH, UNABLE TO PULL ON DOOR LOCK KNOBS THAT ARE FLUSH TO DOOR PANELS AND UNABLE TO PRESS ON MAIN DOOR LOCK SWITCH WHICH WOULD OTHERWISE HAVE ALLOWED THEM TO EXIT VEHICLE QUICKLY AND SAFELY. THREE PASSENGERS EXITED THROUGH A BROKEN WINDOW BUT UNFORTUNATELY ONE WAS NOT SO LUCKY. BMW CHOSE TO IGNORE ALL REQUESTS FOR A RECALL ON A "GENERAL MODULE 5 - DOOR RELAYS" FOR 1999 BMW 323I'S DUE TO UNWANTED COSTS TO THE AUTO MAKER, UNFORTUNATELY THIS TIME THE COST WAS PAID BY A FAMILY WHO HAD TO ENDURE THE LOSS OF A LOVED ONE. MANY COMPLAINTS HAVE BEEN FILED IN REGARDS TO THIS DOOR LOCK MODULE YET NO ACTION HAS BEEN TAKEN TO CORRECT THIS DEFAULT. HOPEFULLY A POLICE REPORT, A DEATH CERTIFICATE, AND LETTERS FROM THE VICTIMS FAMILY MEMBERS WILL BE ENOUGH TO SHED LIGHT TO THIS DEADLY ISSUE. *TR

NHTSA ID
10282723
Incident
Aug 22, 2009
Mileage
170,000 mi
Interior & seats
Filed Apr 23, 2008

I NOTICE IT MORE ON HOT DAYS, MY KEY BUTTON DOES NOT OPEN THE DOORS, I HAVE TO MANUALLY OPEN THE DOOR. THE REAL PROBLEM IS WHEN IM INSIDE THE CAR THE UNLOCK BUTTON DOES NOT WORK, EVEN WHEN I MANUALLY PULL ON THE DOOR HANDLES FROM INSIDE THE CAR, THE DOORS CONTINUES TO BE LOCKED. ITS EMBARRASSING WHEN YOU HAVE TO HAVE YOUR GUEST CLIMB OUT FROM THE WINDOW BECAUSE THE DOORS DON'T OPEN. ONCE THE CAR IS COOLER, THEY START TO WORK AGAIN. IM AFRAID THAT IF I EVER GET INTO A CAR ACCIDENT, WE WONT BE ABLE TO GET OUT OF THE CAR. I DO HAVE A FAMILY AND I WOULD HATE FOR ANYTHING TRAGIC TO OCCUR. I HAVE CALLED THE LOCAL BMW DEALERSHIP AND THEY SAID THAT THERE IS NO RECALL FOR THAT PROBLEM. PLEASE HELP. THANK YOU *TR

NHTSA ID
10225498
Incident
Apr 23, 2008
Mileage
90,000 mi
Interior & seats
Filed Aug 2, 2004

MY 323'S DOOR LOCKS ARE EXPERIENCING OCCASIONAL LOCKING PROBLEMS. THE KEY WILL NOT REMOTELY OPEN THE DOOR LOCKS. I CAN INSERT THE KEY INTO THE DRIVER'S DOOR AND OPEN THE DRIVER'S DOOR ONLY. PUSHING THE DOOR UNLOCK BUTTON INSIDE THE CAR DOES NOTHING (BUT YOU CAN HEAR A CLICKING SOUND). THE PASSENGER DOORS WOULD OPEN ONLY BY PULLING ON THE INTERIOR LEVERS TWICE. BUT SOMETIMES THAT DOESN'T WORK WHICH CAN BE A POTENTIAL SAFETY PROBLEM. I CAN STILL OPEN THE TRUNK WITH THE KEY REMOTE AND LOCK ALL THE DOORS WITHOUT ANY PROBLEMS. I'VE NOTICED THE PROBLEM HAPPENING MORE FREQUENTLY DURING WARMER DAYS. I'VE CHECKED BULLETINS WITH OTHER BMW OWNERS HAVE SAME PROBLEM BUT WITH NO SOLUTION. I'VE CALLED THE NA BMW SUPPORT NUMBER AND THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE.*AK

NHTSA ID
10083174
Incident
Jul 31, 2003
Interior & seats
Filed May 23, 2004

ON MAY 20, 2004, I WENT OUT TO MY 1999 323I BMW, PARKED INSIDE A GARAGE, WHERE IT IS PARKED EVERY NIGHT AND MOST DAYS, AND THE DRIVER'S SIDE DOOR HANDLE IS STUCK IN SUCH A WAY THAT NO ONE IS ABLE TO OPEN THE DOOR FROM THE OUTSIDE. IF I WANT TO GET INTO THE CAR TO DRIVE IT, I HAVE TO GET INTO THE BACK SEAT OR IN ON THE PASSENGER SIDE AND OPEN THE DOOR FROM INSIDE THE VEHICLE, MAKING SURE THAT THE DOOR DOES NOT SWING BACK EVEN A LITTLE; OTHERWISE, THE DOOR LOCKS. THIS COULD BE DANGEROUS IN AN ACCIDENT. THUS FAR, I HAVE NOT HAD THIS CORRECTED AS THE DEALERSHIP WOULD LIKE ME TO DRIVE THERE AND CANNOT TELL ME HOW TO FIX THIS PROBLEM MYSELF OR SEND ME ANYWHERE NEARBY. THE DEALERSHIP IS 30 MILES ONE-WAY AND I DON'T HAVE THE GASOLINE OR THE TIME. ANOTHER PROBLEM I'VE HAD WITH THE CAR IS THAT IT WILL SUDDENLY ACCELERATE ON ITS OWN WITHOUT MY DOING ANYTHING, AND I FIND IT VERY DIFFICULT TO CONTROL, USUALLY HAVING TO APPLY THE BRAKE FULL-FORCE. THIS IS INTERMITTENT, SO I HAVEN'T ALERTED THE DEALERSHIP. *AK

NHTSA ID
10073028
Incident
May 20, 2004
Mileage
53,000 mi
Interior & seats
Filed Feb 22, 2002

DRIVER'S SIDE DOOR WILL NOT OPEN AT ALL. DEALERSHIP IS AWARE OF PROBLEM.*AK

NHTSA ID
8004425
Incident
Feb 11, 2002
Interior & seats
Filed Aug 11, 2001
Crash reported1 injury reported

VEHICLE WAS STRUCK FROM REAR BY ANOTHER VEHICLE TRAVELING APPROXIMATELY 30 MPH. DRIVER'S SIDE SEATBACK FAILED INTO FULLY RECLINED POSITION.*AK

NHTSA ID
750249
Incident
Aug 11, 2001
BrakesHeating & air conditioningElectrical+4 more
Filed Jan 5, 2001

THE DASH LIGHTS DO NOT ILLUMINATE WHEN THE VEHICLE IS TURNED ON. NLM

NHTSA ID
558776
Incident
Dec 27, 2000
Interior & seats
Filed Apr 26, 2000
Fire reported

ON THE MORNING OF MARCH 22 MY BMW MODEL 323I CAUGHT FIRE IMMEDIATLY AFTER TURNING ON THE HIGH BEAMS. BLACK SMOKE STARTED COMING INTO THE CABIN THROUGH THE DASH AND THE AIR CONDITIONER. IMMEDIATELY AFTER FIRE STARTED COMING IN THROUGH THE FRONT PART OF THE DASH, GIVING ME HARDLY ENOUGH TIME TO COME OUT OF THE CAR. FORTUNATELY THE CAR WAS NOT RUNNING AT THE TIME. MY LIFE WAS PUT IN DANGER AND IT HAS BEEN 5 WEEKS AND I HAVE NOT RECEIVED ANY WRITTEN INFORMATION REGARDING WHAT CAUSED THE FIRE. *AK

NHTSA ID
721964

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .