1999 BMW 323I Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1999 BMW 323I, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags4528.1%
- Transmission3119.4%
- Body & structure148.8%
- Interior & seats116.9%
- Suspension95.6%
- Electrical95.6%
- Tires & wheels95.6%
- Visibility63.8%
- Brakes63.8%
- Engine42.5%
- Seat belts31.9%
- Steering31.9%
- Exterior lighting31.9%
- Heating & air conditioning31.9%
- Driver assistance21.3%
- Powertrain (other)21.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* TAKATA RECALL. THE CONTACT OWNS A 1999 BMW 323I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V852000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO SANDIA BMW LOCATED AT 6001 PAN AMERICAN FWY, ALBUQUERQUE, NM 87109, WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I RECEIVED A SAFETY RECALL NOTICE - REMEDY UNAVAILABLE FROM BMW. THE AIRBAG WARNING LIGHT HAS BEEN ACTIVATED ON THE DASHBOARD SINCE DECEMBER 19, 2019. THE NOTICE READ THAT "IT IS ALSO POSSIBLE THAT THE AIRBAG HOUSING MAY EXPLODE AND COULD CAUSE METAL FRAGMENTS TO PASS THROUGH THE AIR BAG CUSHION MATERIAL, STRIKING THE DRIVER OR OTHER OCCUPANTS WHICH MAY RESULT IN INJURY OR DEATH." I SPOKE WITH BMW CUSTOMER RELATIONS AND WAS TOLD THAT I COULD CONTINUE TO DRIVE THE VEHICLE. I WILL NOT DRIVE THE VEHICLE UNTIL THIS PROBLEM IS REMEDIED NOR SHOULD I BE EXPECTED TO. IT HAS BEEN MORE THAN FIVE MONTHS SINCE I RECEIVED THE ORIGINAL NOTICE AND THERE IS STILL NO DATE GIVEN FOR THE EXPECTED REMEDY. I BELIEVE THAT BMW SHOULD PROVIDE ME WITH A REPLACEMENT VEHICLE UNTIL SUCH TIME AS A REMEDY IS AVAILABLE. WHY HASN'T A STOP DRIVING ORDER BEEN ISSUED BY BMW IF THIS PROBLEM COULD RESULT IN THE DEATH OF THE DRIVER? WHAT RECOURSE DO I HAVE? *TR
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 BMW 323I. WHILE THE VEHICLE WAS PARKED THE GEAR SHIFT SLIPPED INTO REVERSE ON ITS OWN AND THE RPMS INCREASED. THE GEAR SHIFT INDICATOR LIGHTS WOULD NOT ILLUMINATE. THE CONTACT WAS ABLE TO ENGAGE THE EMERGENCY BRAKE IN ORDER TO AVOID A CRASH AND STATED SHE LOOKED AT THE INSTRUMENT PANEL TO SEE WHAT GEAR THE VEHICLE WAS IN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
SPORADICALLY AND WITHOUT WARNING SINCE I HAVE OWNED THE CAR, NEW, THE REVERSE GEAR FAILS IN MY 1999 BMW 323I. IN ADDITION, THE CAR SEEMS TO, INTERMITTENTLY AND WITHOUT WARNING, RAPIDLY ACCELERATE ON ITS OWN. WHEN THE CAR ACCELERATES, I HAVE TO APPLY ALL THE PRESSURE I CAN TO THE BRAKE PEDAL, AND EVEN WITH THAT I CAN FEEL THE ACCELERATION FOR A FEW MINUTES BEFORE IT STOPS. AS FOR THE REVERSE GEAR FAILURE, I HAVE TO SHIFT TO EACH GEAR ONCE OR TWICE BEFORE I CAN GET THE CAR INTO REVERSE, AND/OR I JUST HAVE TO TAKE THE KEY OUT OF THE IGNITION AND WAIT FOR A WHILE BEFORE TRYING AGAIN, AND/OR I HAVE TO SHIFT TO AND FROM REVERSE TO DRIVE SEVERAL TIMES WHILE IN A PARKING LOT, STREET, ETC., HOLDING UP DRIVERS BEHIND ME. IN 11 YEARS, NO MECHANIC HAS EVER BEEN ABLE TO DETERMINE WHY THE CAR HAS THESE ISSUES, AND MOST MECHANICS HAVE BEEN UNABLE TO DUPLICATE THE PROBLEMS WHILE DRIVING THE CAR. THUS, NOTHING HAS BEEN REPAIRED AND THE ISSUES REMAIN. *TR
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
MY 1999 323I CAUGHT FIRE IMMEDIATELY AFTER TURNING OFF THE IGNITION SWITCH ONCE PARKED.THERE WAS A LOUD "SNAP", FOLLOWED BY LARGE FLAMES COMING FROM AROUND THE HOOD AND FRONT WHEEL WELLS. THE POLICE AND FIRE DEPARTMENT ARRIVED WITHIN 5-7 MINUTES (FORTUNATELY THEY ARE BOTH LOCATED LESS THAN 1 MILE AWAY). ONCE THE FIRE WAS PUT OUT, MY CAR'S FRONT 1/2 WAS MELTED INTO MY PARKING SPACE. IT WAS A COMPLETE LOSS AND I AM EXPECTING THAT MY AUTO INSURANCE WILL PAY VERY LITTLE; REGARDLESS THAT THE CAR WAS IN VERY GOOD CONDITION PRIOR TO THIS INCIDENT. *TR
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
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
1999 BMW 323I DOORS WILL NOT UNLOCK WITH KEYLESS ENTRY REMOTE OR UNLOCK BUTTON INSIDE THE CAR. PASSENGERS (90% OF THE TIME) AND SOMETIMES DRIVERS SIDE DOOR (10%) WILL NOT UNLOCK TRAPPING OCCUPANTS INSIDE. PROBLEM USUALLY OCCURS WHEN TEMPERATURES ARE ABOVE 75 DEGREES. AFTER RESEARCHING THE PROBLEM I WILL BE REPLACING THE GENERAL MODULE 5. IF PROBLEM IS NOT RECOGNIZED BY CAR OWNERS, OCCUPANTS OF THE CAR MAY BE TRAPPED INSIDE DURING AN ACCIDENT RESULTING IN POSSIBLE INJURY OR DEATH. *TR
MY BMW 323I DOOR LOCKS DON'T OPEN. ONCE WE ARE INSIDE THE CAR, DOORS DON'T OPEN USING THE DOOR HANDLE. *TR
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 BMW 323I. WHILE INSPECTING THE UNDERCARRIAGE OF THE VEHICLE, IT WAS NOTICED THAT THERE WAS A FRACTURE NEAR THE MOUNTING OF THE REAR SUSPENSION OF THE SUBFRAME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,600.
AFTER 6 MONTHS OF SQUEAKING & RATTLING SOUNDS COMING FROM THE REAR OF MY VEHICLE, I WAS DRIVING ON CA ROUTE 10 WHEN I NOTICED THE SOUNDS WERE BECOMING MORE PREVALENT, AS THE CAR'S HANDLING BEGAN TO FEEL LOOSE. I REDUCED SPEED FOR THE REMAINDER OF THE TRIP, FEARING LOSS OF CONTROL OF THE VEHICLE, AND UPON ARRIVING HOME HAD MY VEHICLE INSPECTED BY BEVERLY HILLS BMW, WHERE THEY TOLD ME THAT MY VEHICLE'S SUBFRAME WAS DAMAGED TO THE EXTENT THAT THE CAR WAS "NOT ROAD WORTHY" ([XXX]) AND I WAS ADVISED TO HAVE THE VEHICLE TOWED OUT OF THE SHOP. I CONTACTED BMW CUSTOMER SERVICE AGENT [XXX], WHO INFORMED ME THAT BMW HAD A PROGRAM (THAT I BELIEVE IS PART OF A SETTLEMENT AGREEMENT OF A CLASS ACTION LAWSUIT), IN WHICH THEY RECOGNIZED THERE WAS A PROBLEM WITH SOME OF THE EARLY E46 BMW MODELS' SUB-FRAMES AND OFFERED TO HAVE THEM INSPECTED & IN SOME CASES WOULD PAY FOR THE COST OF THE REPAIR. BMW CHOSE TO DENY ME REPAIR, CITING THAT THEY HAD MAILED ME A LETTER ABOUT THE PROGRAM PREVIOUSLY (THAT I HAD NEVER RECEIVED) & THAT THE PROGRAM HAD NOW ENDED. AFTER HAVING MY VEHICLE REPAIRED BY AN INDEPENDENT PARTY, I CONTACTED[XXX]TO SEE IF BMW WOULD REIMBURSE ME FOR SOME OF MY COSTS OF REPAIR AND CAR RENTAL, SEEING AS HOW THEY WERE A FRACTION OF THE QUOTE FROM BMW. SHE TOLD ME TO FORWARD MY INVOICES ($2207.70 IN TOTAL) TO HER EMAIL, WHICH I DID. DESPITE 3 FOLLOW-UP EMAILS, 3 VOICE MAILS, AND ONE CERTIFIED LETTER, I HAVE RECEIVED NO FURTHER COMMUNICATION FROM BMW. THE MECHANICAL / STRUCTURAL INTEGRITY OF A VEHICLE'S FRAME, OR SUB-FRAME, SHOULD NEVER BE COMPROMISED BY REGULAR USE. HAVING A DEFECTIVE SUB-FRAME IN A CAR MANUFACTURED IN THE LAST 80 YEARS IS WHOLLY UNACCEPTABLE AND CONSTITUTES A NEED FOR INVESTIGATION CONCERNING A POTENTIAL RECALL, RATHER THAN SOME MANUFACTURER-CONTROLLED PROGRAM WITH TIME LIMITS THAT AFFECT THE SAFETY OF ITS CUSTOMERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 BMW 323I. APPROXIMATELY FOUR HOURS AFTER THE VEHICLE WAS PARKED, FLAMES APPEARED INSIDE THE VEHICLE NEAR THE DRIVER'S SIDE DASHBOARD. THE FLAMES WERE EXTINGUISHED BY THE CONTACT BEFORE THE FIRE DEPARTMENT THAT WAS CALLED TO THE SCENE. A FIRE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED AS OF YET BUT THE CONTACT BELIEVED THAT THE FAILURE WAS DUE TO A DEFECTIVE LIGHT CONTROL MODULE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 182,000.
MY CENTRAL DOOR LOCKING SYSTEM DOES NOT WORK, RESULTING IN NONE OF THE PASSENGER DOORS WILL NOT OPEN WHEN LOCKED. SO ALL PASSENGERS ARE TRAPPED IN THE BACK SEAT AND FRONT PASSENGER SEAT. THE DRIVER DOOR CAN BE OPENED FROM THE INSIDE AND WITH A KEY FROM THE OUTSIDE. I HAVE REACHED OUT TO BMW AND THEY WROTE A REPORT BUT SAID THE 1999 YEAR MODEL WOULD PROBABLY NOT BE COVERED. IN NO WAY SHOULD PASSENGERS NOT BE ABLE TO EXIT AN AUTOMOBILE DURING AN EMERGENCY. I CAN NOT DRIVE THE CAR WITH PASSENGERS. TO REPAIR THIS PROBLEM IS ESTIMATED AT $550.00. THIS HAPPENS WHEN IT IS PARKED AND MOTOR ON OR OFF
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL*THE DRIVER OWNED A 1999 BMW 323I. THE CONTACT WAS REPRESENTING A LAW FIRM FOR THE DRIVER WHO WAS KILLED IN A CRASH THREE DAYS AGO. WHILE DRIVING 70 MPH ON THE HIGHWAY THE VEHICLE STARTED TO SWERVE, TURN COUNTER CLOCKWISE AND IT CRASHED INTO A GUARD RAIL ON THE DRIVERS SIDE OF THE VEHICLE. THE VEHICLE TO SPLIT IN TWO CUTTING OFF BOTH OF HER LEGS. THE TRAFFIC HOMICIDE INVESTIGATORS STATED THAT THE TIRE TREAD SEPARATED CAUSING HER TO LOSE CONTROL OF THE VEHICLE. THE TIRE BRAND WAS PEP BOYS, TIRE LINE COOPER CORNELL 1000, SIZE P205/55R16 WITH DOT #3DT2XH40106. ROUTINE MAINTENANCE WAS PERFORMED ON HER VEHICLE AND THE TIRES WERE ROTATED TWO MONTHS PRIOR TO THE CRASH. A POLICE REPORT WAS FILED. THERE WERE NO OTHER OCCUPANTS IN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE WEATHER WAS NOT A FACTOR. THE LOCATION OF THE TIRE, ESTIMATED MILEAGE, TREAD DEPTH, AND THE FAILURE MILEAGE WERE UNKNOWN. UPDATED 03/02/11 *BF UPDATED 12/14/11 *CN
I PURCHASED FOUR P205/60R15BW AMEAG H (GOODYEAR)ON 8/2/06, THESE TIRES HAVE A 60,000 MILE TREAD WEAR. ON 8/15/06 MY CAR WAS SENT TO A CERTIFIED BMW MECHANIC DUE TO EXCESSIVE WHEEL NOISE. THE MECHANIC DETERMINED THE PROBLEM OF ORGIN TO BE "ALL TIRES VERY NOISEY & L/F CHOPPY TIRE AFTER 37 K MILES." HE ALSO STATED THE L/F TIRE WAS ALMOST SEPERATED. *JB
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
ON SEVERAL OCCASIONS MY WINDSHIELD WIPERS HAVE CEASED WORKING AFTER I HAVE COME TO A STOP AND THEN STARTED MOVING AGAIN. THIS ONLY SEEMS TO HAPPEN AFTER THE WIPERS HAVE BEEN IN USE FOR AT LEAST 30 MINUTES. THE CONSEQUENCES ARE EXTREMELY LIMITED VISIBILITY AND DIFFICULTY EVEN PULLING OFF THE ROAD. IN ONE CASE I HAD TO DRIVE OVER A QUARTER MILE BEFORE FINDING A SAFE PLACE TO PULL OVER. IT WAS DARK AND MY WAS VERY POOR. THE WIPERS WILL START WORKING IF I TURN THE VEHICLE OFF AND RESTART. I HAVE REPORTED THE PROBLEM TO THE DEALER ON TWO OCCASIONS AND THEY HAVE NOT IDENTIFIED OR CORRECTED THE PROBLEM. AT THIS POINT I AM RELUCTANT TO DRIVE THE VEHICLE IF IT IS RAINING AND CANNOT USE IT FOR ANY EXTENDED TRIP. I AM NO LONGER CERTAIN OF THE EXACT DATES OF THE INCIDENTS. THE DATE I HAVE ENTERED IS APPROXIMATE.*AK
I BELIEVE THAT CARMAX SOLD ME A LEMON. IT IS A 1999 BMW 323CI, WAS PURCHASED USED AT THE INDEPENDENCE BOULEVARD STORE ON NOV 28, 2003, WITH 57,097 MILES. THE PURCHASE PRICE WAS $21,420 INCLUDING A $1,699 EXTENDED WARRANTY FOR 3YRS/36000. AUTOMOBILE WARRANTY AGREEMENT NUMBER: 7106508410. *AK SINCE SHORTLY AFTER PURCHASE, THERE HAVE BEEN EXCESSIVE AND EXPENSIVE DEFECTS, INCLUDING SAFETY ITEMS. THE CAR HAS BROKEN DOWN, FAILED TO START, REQUIRED TOWING, AND THE CONTROL PANEL FLASHES SPURIOUS WARNINGS. DESPITE THE WARRANTY, AND DESPITE MY REQUESTS TO CARMAX, CRITICAL REPAIRS HAVE NOT BEEN PERFORMED. SAFETY DEFECTS STILL OCCUR AND ARE NOT BEING REPAIRED BY CARMAX (I.E. CURRENT CONTROL PANEL WARNING FOR LIGHTS). MAJOR MECHANICAL ITEMS ARE NOT BEING PERFORMED UNDER WARRANTY (E.G. TRANSMISSION). THIS HAS ALL OCCURRED IN LESS THAN A YEAR, AND WITH LESS THAN 5,000 MILES OF MY DRIVING. SUMMARY OF REPAIRS SINCE PURCHASE: 12/17/0357,561MI.AIR BAG LIGHT FAULT, SEAT BELT, ELECTRICAL & CONTROL PANEL 12/23/0457,694REAR DEFROSTER, ELECTRICAL, WINDOW REPLACED, WORN BRAKES 06/04/0459,565HORN REPLACED, FUSES & ELECTRICAL 9/10/0461,230CLUTCH REPLACED, WARNING LIGHTS, CONTROL PANEL FAILURE LIGHT INTERMITTENTLY COMES ON (HAS NOT BEEN FIXED) THE CAR IS CURRENTLY UNSAFE TO DRIVE...REFERENCE THE CONTROL PANEL WARNING INDICATOR THAT CARMAX CANNOT ANALYZE NOR REPAIR. THE HISTORY OF SAFETY PROBLEMS INCLUDE FUSES, AIR BAG, ELECTRICAL SYSTEM, AND HORN. SUMMARY: I WAS SOLD A "LEMON" AND HAVE AN UNSAFE AUTOMOBILE. I REQUIRE A SAFE CAR TO DRIVE, AND I WANT TO STOP PAYING FOR REPEATED DEFECTS AND BREAKDOWNS. RECOMMEMDED SOLUTION: I SUGGEST THAT EITHER: (A) THE CAR BE RETURNED FOR A FULL REFUND, INCLUDING REIMBURSEMENT FOR THE COST OF ALL DEFECTS, OR; (B) I BE REIMBURSED FOR ALL DEFECTS AND THAT THE TERMS OF THE 30 DAY WARRANTY BE EXTENDED TO NOVEMBER 29, 2006.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
ASC BRAKES SYSTEMS ALONG WITH THE SPEEDOMETER, WHEN DRIVING DOWN THE HIGHWAY, STOPPED WORKING FOR NO REASON WHATSOEVER. ABS IS NOT WORKING AT ALL. THIS IS A HUGE SAFETY CONCERN. *TR
ABS IS NOT ACTIVATED EVEN THOUGH WHEELS ARE LOCKED UP AND TIRES ARE SLIDING ON WET PAVEMENT. ABS MAY ACTIVATE IF EXTREME PRESSURE IS APPLIED TO BRAKE PEDAL. LOTS OF LUCK FIGURING THIS ALL OUT IN AN EMERGENCY. THE HAYNES REPAIR MANUAL #18021 (BMW 3 SERIES) PG 9-10 STATES THAT "THE PURPOSE OF THE SYSTEM IS TO PREVENT THE WHEEL(S) FROM LOCKING UP DURING HEAVY BRAKING."*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
MY 1999 323I CAUGHT FIRE IMMEDIATELY AFTER TURNING OFF THE IGNITION SWITCH ONCE PARKED.THERE WAS A LOUD "SNAP", FOLLOWED BY LARGE FLAMES COMING FROM AROUND THE HOOD AND FRONT WHEEL WELLS. THE POLICE AND FIRE DEPARTMENT ARRIVED WITHIN 5-7 MINUTES (FORTUNATELY THEY ARE BOTH LOCATED LESS THAN 1 MILE AWAY). ONCE THE FIRE WAS PUT OUT, MY CAR'S FRONT 1/2 WAS MELTED INTO MY PARKING SPACE. IT WAS A COMPLETE LOSS AND I AM EXPECTING THAT MY AUTO INSURANCE WILL PAY VERY LITTLE; REGARDLESS THAT THE CAR WAS IN VERY GOOD CONDITION PRIOR TO THIS INCIDENT. *TR
CRACKED SUB-FRAME AT 104,000 MILES. DEALERSHIP STATED THAT IT WAS CAUSED BY POT HOLES, I DO NOT DRIVE OVER POTHOLES AND TAKE CARE OF MY VEHICLE VERY MUCH SO. I AM NOT WRECKLESS, AND I HAVE EVERY MAINTENANCE RECORD AVAILABLE AS WELL AS OTHER WARRANTIES. I HAVE HAD NUMEROUS ISSUES WITH THIS VEHICLE INCLUDING TRANSMISSION AND CLUTCH AT 75,000 MILES, ELECTRICAL ISSUES AND LIGHT INDICATORS TURNING ON FOR NO REASON, AIRBAG LIGHTS LIGHT UP AT LEAST TWICE A YEAR, ENGINE LIGHT COMING ON AT LEAST ONCE A YEAR, AND FINALLY A CRACKED SUB FRAME. THIS VEHICLE HAS BEEN NOTHING BUT COST AND IS DANGEROUS TO DRIVE AT THIS POINT. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
WHILE DRIVING APPROXIMATELY 35 MPH CONSUMER RAN OVER A POTHOLE. THIS CAUSED THE PASSENGER SIDE FRONTAL AND SIDE AIR BAGS TO DEPLOY, BUT NOT INFLATE. THE CAUSE OF WHY THIS HAPPENED WAS UNDETERMINED.*AK THE CURTAIN AND SIDE AIR BAGS, HEADLINER AND SEAT BELTS HAD TO BE REPLACED. *BF *NM
I BELIEVE THAT CARMAX SOLD ME A LEMON. IT IS A 1999 BMW 323CI, WAS PURCHASED USED AT THE INDEPENDENCE BOULEVARD STORE ON NOV 28, 2003, WITH 57,097 MILES. THE PURCHASE PRICE WAS $21,420 INCLUDING A $1,699 EXTENDED WARRANTY FOR 3YRS/36000. AUTOMOBILE WARRANTY AGREEMENT NUMBER: 7106508410. *AK SINCE SHORTLY AFTER PURCHASE, THERE HAVE BEEN EXCESSIVE AND EXPENSIVE DEFECTS, INCLUDING SAFETY ITEMS. THE CAR HAS BROKEN DOWN, FAILED TO START, REQUIRED TOWING, AND THE CONTROL PANEL FLASHES SPURIOUS WARNINGS. DESPITE THE WARRANTY, AND DESPITE MY REQUESTS TO CARMAX, CRITICAL REPAIRS HAVE NOT BEEN PERFORMED. SAFETY DEFECTS STILL OCCUR AND ARE NOT BEING REPAIRED BY CARMAX (I.E. CURRENT CONTROL PANEL WARNING FOR LIGHTS). MAJOR MECHANICAL ITEMS ARE NOT BEING PERFORMED UNDER WARRANTY (E.G. TRANSMISSION). THIS HAS ALL OCCURRED IN LESS THAN A YEAR, AND WITH LESS THAN 5,000 MILES OF MY DRIVING. SUMMARY OF REPAIRS SINCE PURCHASE: 12/17/0357,561MI.AIR BAG LIGHT FAULT, SEAT BELT, ELECTRICAL & CONTROL PANEL 12/23/0457,694REAR DEFROSTER, ELECTRICAL, WINDOW REPLACED, WORN BRAKES 06/04/0459,565HORN REPLACED, FUSES & ELECTRICAL 9/10/0461,230CLUTCH REPLACED, WARNING LIGHTS, CONTROL PANEL FAILURE LIGHT INTERMITTENTLY COMES ON (HAS NOT BEEN FIXED) THE CAR IS CURRENTLY UNSAFE TO DRIVE...REFERENCE THE CONTROL PANEL WARNING INDICATOR THAT CARMAX CANNOT ANALYZE NOR REPAIR. THE HISTORY OF SAFETY PROBLEMS INCLUDE FUSES, AIR BAG, ELECTRICAL SYSTEM, AND HORN. SUMMARY: I WAS SOLD A "LEMON" AND HAVE AN UNSAFE AUTOMOBILE. I REQUIRE A SAFE CAR TO DRIVE, AND I WANT TO STOP PAYING FOR REPEATED DEFECTS AND BREAKDOWNS. RECOMMEMDED SOLUTION: I SUGGEST THAT EITHER: (A) THE CAR BE RETURNED FOR A FULL REFUND, INCLUDING REIMBURSEMENT FOR THE COST OF ALL DEFECTS, OR; (B) I BE REIMBURSED FOR ALL DEFECTS AND THAT THE TERMS OF THE 30 DAY WARRANTY BE EXTENDED TO NOVEMBER 29, 2006.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
NUMEROUS BALL JOINT REPLACEMENTS. *PH THE CLOCK BULB, THERMOSTAT, CONVERTIBLE TOP TENSIONER AND POWER STEERING INTAKE WERE REPLACED. *JB
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
I AM THE ORIGINAL OWNER OF A 1999 BMW 323I, PURCHASED NEW AND WHICH TODAY HAS A LITTLE MORE THAN 72,000 MILES ON IT. 1. NO SPECIFIC EVENT(S) OTHER THAN NORMAL DRIVING CONDITIONS SEEM TO LEAD UP TO THE FAILURE; 2. THE FAILURE IS THAT THE RIGHT REAR TAIL LIGHT BULB REPEATEDLY BURNS OUT, REQUIRING REPLACEMENT, A FAILURE THAT HAS OCCURRED AT LEAST TWICE EACH YEAR OVER THE LAST 11 YEARS. THE CONSEQUENCES ARE THAT I HAVE BEEN RECEIVED WARNINGS AND/OR CITATIONS, SOME COSTLY, WHEN I HAVE BEEN UNABLE TO HAVE THE BULB IMMEDIATELY REPLACED. OTHER CONSEQUENCES OF A FINANCIAL NATURE INCLUDE PAYING MUCH MORE THAN I SHOULD HAVE OVER THE YEARS TO REPEATEDLY HAVE THE BULB REPLACED. IN ADDITION, I HAVE ACTUALLY PURCHASED THIS SPECIFIC TYPE OF BULB, WHICH I KEEP IN MY CAR IN THE EVENT A REPAIR SHOP DOESN'T HAVE ONE ON HAND; AND, 3. WHAT WAS DONE TO, TEMPORARILY (SINCE, FOR THE PAST 3 DAYS, THE BULB IS BURNED OUT AGAIN), CORRECT THE FAILURE: THE TAIL LIGHT BULB HAS BEEN REPLACED COUNTLESS TIMES OVER THE YEARS, AT LEAST TWICE A YEAR, BY DIFFERENT MECHANICS INCLUDING THOSE AT THE BMW DEALERSHIP. I WOULD LIKE TO ADD THAT IN THE LAST 11 YEARS, NOT ONE OF THE OTHER BULBS HAS EVER NEEDED TO BE REPLACED, AND THAT WHERE ASKED FOR "APPROXIMATE INCIDENT DATE", I AM LISTING THIS YEAR'S DATE RATHER THAN THE FIRST YEAR I OWNED THE CAR SINCE THIS IS THE TIME OF THE REPORT. *TR
I BELIEVE THAT CARMAX SOLD ME A LEMON. IT IS A 1999 BMW 323CI, WAS PURCHASED USED AT THE INDEPENDENCE BOULEVARD STORE ON NOV 28, 2003, WITH 57,097 MILES. THE PURCHASE PRICE WAS $21,420 INCLUDING A $1,699 EXTENDED WARRANTY FOR 3YRS/36000. AUTOMOBILE WARRANTY AGREEMENT NUMBER: 7106508410. *AK SINCE SHORTLY AFTER PURCHASE, THERE HAVE BEEN EXCESSIVE AND EXPENSIVE DEFECTS, INCLUDING SAFETY ITEMS. THE CAR HAS BROKEN DOWN, FAILED TO START, REQUIRED TOWING, AND THE CONTROL PANEL FLASHES SPURIOUS WARNINGS. DESPITE THE WARRANTY, AND DESPITE MY REQUESTS TO CARMAX, CRITICAL REPAIRS HAVE NOT BEEN PERFORMED. SAFETY DEFECTS STILL OCCUR AND ARE NOT BEING REPAIRED BY CARMAX (I.E. CURRENT CONTROL PANEL WARNING FOR LIGHTS). MAJOR MECHANICAL ITEMS ARE NOT BEING PERFORMED UNDER WARRANTY (E.G. TRANSMISSION). THIS HAS ALL OCCURRED IN LESS THAN A YEAR, AND WITH LESS THAN 5,000 MILES OF MY DRIVING. SUMMARY OF REPAIRS SINCE PURCHASE: 12/17/0357,561MI.AIR BAG LIGHT FAULT, SEAT BELT, ELECTRICAL & CONTROL PANEL 12/23/0457,694REAR DEFROSTER, ELECTRICAL, WINDOW REPLACED, WORN BRAKES 06/04/0459,565HORN REPLACED, FUSES & ELECTRICAL 9/10/0461,230CLUTCH REPLACED, WARNING LIGHTS, CONTROL PANEL FAILURE LIGHT INTERMITTENTLY COMES ON (HAS NOT BEEN FIXED) THE CAR IS CURRENTLY UNSAFE TO DRIVE...REFERENCE THE CONTROL PANEL WARNING INDICATOR THAT CARMAX CANNOT ANALYZE NOR REPAIR. THE HISTORY OF SAFETY PROBLEMS INCLUDE FUSES, AIR BAG, ELECTRICAL SYSTEM, AND HORN. SUMMARY: I WAS SOLD A "LEMON" AND HAVE AN UNSAFE AUTOMOBILE. I REQUIRE A SAFE CAR TO DRIVE, AND I WANT TO STOP PAYING FOR REPEATED DEFECTS AND BREAKDOWNS. RECOMMEMDED SOLUTION: I SUGGEST THAT EITHER: (A) THE CAR BE RETURNED FOR A FULL REFUND, INCLUDING REIMBURSEMENT FOR THE COST OF ALL DEFECTS, OR; (B) I BE REIMBURSED FOR ALL DEFECTS AND THAT THE TERMS OF THE 30 DAY WARRANTY BE EXTENDED TO NOVEMBER 29, 2006.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
HEATED CAR SEAT IN A 1999 BMW STARTED ON FIRE--SEAT AND COAT DAMAGED. *NM
CONSUMER STATES THAT WHILE DRIVING SEAT CAUGHT ON FIRE FROM DEFECT IN SEAT HEATER. DEALER WAS NOTIFIED. *MR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL*- THE CONTACT STATED THAT THE 2003 BMW 323I RUNS ROUGH ONCE THE VEHICLE STARTS UP. THE VEHICLE REACHES A SPEED OF 35-40 MPH, THE VEHICLE STARTED ACCELERATING ON ITS OWN. THE CONTACT STATED THAT THE SHE HAD TO PULL OVER TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE IN ORDER FOR THE VEHICLE NOT TO CONTINUE TO ACCELERATE. THE CONTACT HAS TAKEN THE VEHICLE TO WAYNE SERVICE CENTER IN WAYNE, NJ, AND WAS TOLD BY THE REPAIR FACILITY THAT THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE. THE CONTACT CONTINUEDTO EXPERIENCE THE SAME FAILURE, AS WELL AS, HAVING WARNING INDICATORS WHICH SHOWED THE VEHICLE OVERHEATING WHEN IT WAS NOT OVERHEATING, AND THE WARNING LIGHT FOR THE ENGINE AND AIRBAGS. *AK
AT 19,100 MILES I BROUGHT IN MY 1999 BMW 323IS FOR SERVICE AND MADE A COMPLAINT THAT THE SPEEDOMETER WAS NOT WORKING PROPERLY. THEY CHECKED IT BUT COULD NOT FIND THE PROBLEM. THEY SAID I WOULD HAVE TO CONTINUE WITH THE PROBLEM UNTILL SOMETHING ELSE WOULD HAPPEN. THE PROBLEM CONTINUED AND AT 37,000 MILES MY TRANSMISSION WENT BAD. SEVERAL MECHANICS I SPOKE WITH SAID THAT IF THE SPEEDOMETER WAS NOT WORKING IT WOULD HAVE AFFECTED THE TRANSMISSION. BMW DOES NOT WANT TO TAKE THE RESPONSIBLITY AND I AM STUCK DRIVING THE CAR WITH A BAD TRANSMISSION. FUTHERMORE, MY MECHANIC TOLD ME THE TRANSMISSION IS A GM TRANSMISSION THAT IS USED IN AN IZUZU. I THOUGHT I HAD BOUGHT A BMW WITH BMW PARTS. THE SPEEDOMETER CONTINUES TO MALFUNCTION AND BMW HAS YET TO FIX THAT PROBLEM.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
CAR DOES NOT MOVE IN REVERSE (AT). NO PRIOR WARNING SIGNS. FORWARD OPERATION CONTINUES AS GOOD AS EVER.
BMW 323I 1999 I PURCHASED THIS BMW TODAY. UPON ARRIVING HOME I SHIFTED INTO REVERSE, NOTHING HAPPENED. SHUT OFF VEHICLE WITH SEVERAL ATTEMPTS AS STATED IN MANUAL NO CHANGE. VEHICLE WAS TEST DRIVEN ALL DAY FROM MEETING UP OF SELLER TO LENDING INSTITUTION. UPON ARRIVAL AT HOME VEHICLE WOULD NO SHIFT INTO REVERSE. *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .