RoadVitals

2002 BMW 325CI

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 20V018000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
29
Latest Jan 30, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jan 15, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
1 injuries, 0 deaths reported

Overview

Our database contains 29 NHTSA owner-reported complaints for the 2002 BMW 325CI, most frequently naming the airbags, body & structure and electrical categories. 3 safety recalls have been issued covering this model year; and 16 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags2271.0%
  • Body & structure26.5%
  • Electrical26.5%
  • Engine13.2%
  • Exterior lighting13.2%
  • Seat belts13.2%
  • Suspension13.2%
  • Tires & wheels13.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V018000NHTSA advisory: do not drive

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 15, 2020
292,948 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2000-2005 323iT, 325iT, 325xiT, 320i, 323i, 325i, 325xi, 328i, 330i and 330xi and 2000-2006 323Ci, 325Ci, 328Ci, 330Ci, M3 Coupe, 323Cic, 325Cic, 330Cic, and M3 Convertible vehicles equipped with non-desiccated frontal Takata PSAN inflators and PSPI passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: BMW will notify owners, and dealers will replace the passenger's front air bag, free of charge. The recall began February 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov
15V318000NHTSA advisory: do not drive

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

May 28, 2015
419,235 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 325i, 325xi, 330i, and 330xi Sedans, and 325xi and 325i Sportswagons, 2002-2006 330Ci, 325Ci, and M3 Convertibles and 325i, 330i, and M3 Coupes, 2002-2003 M5, 540i, 525i Sedan, and 530i Sedans, and 540i and 525i Sportswagons, and 2003 X5 3.0i and 4.4i Sports Activity Vehicles. Please note that the 5-series and X5 vehicles are only included if they are equipped with the optional sports steering wheel. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
The risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Owners are advised not to drive their vehicles until the vehicle has been remedied. BMW will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall began Aug 2016. Owners may contact BMW customer service at 1-800-525-7417. Note: This recall supersedes recall 14V-348 in its entirety. Additionally, vehicles that have had their driver side frontal air bag replaced previously as part of a recall remedy need to have their air bag replaced under this recall as well. Note: On December 17, 2015 BMW removed the model year 2004 X5 3.0i and 4.4i Sports Activity vehicle from this recall. Those vehicles were mistakenly identified as including the air bags that are subject to this recall.
BMW of North America, LLCView on NHTSA.gov
13V172000NHTSA advisory: do not drive

AIR BAGS

May 2, 2013
43,204 units potentially affected
The defect: BMW is recalling certain model year 2002-2003 325i, 325xi, 330i, 330xi sedans; 325Ci and 330Ci coupes and convertibles; 325iT and 325xiT Sports Wagons; and M3 coupes and convertibles to address a safety defect in the passenger side frontal air bag which may produce excessive internal pressure causing the inflator to rupture upon deployment of the air bag.
The risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the passenger seat occupant or other occupants.
The remedy: Owners are advised not to drive their vehicles until they have been repaired. BMW intends to issue initial notifications to owners informing them of the safety defect in June 2013. Once replacement parts are available, estimated for July, BMW will notify owners again to contact their dealers and schedule a replacement of the passenger air bag, free of charge. Owners may contact BMW customer service at 1-800-525-7417 or email BMW at [email protected].
BMW of North America, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 29
Airbags
Filed Jan 30, 2026

I brought my 325ci into BMW Buena Park to have an airbag recall completed. There were no issues prior to dropping the car off at dealership but when the car was returned the airbag system light was on and was filled with error codes. I returned the car to the dealer and they cleared the codes but on my way home the dash light returned and faults were present after taking to 2 independent specialists. I returned to the dealer and spoke to service manager who said they would review and let me know their findings. They never responded and left me with a car that is now unsafe to drive. I believe this is the result of poor workmanship in addressing an NHTSA recall and has turned a potential safety concern into a real one. I have contacted BMW USA about this as well.

NHTSA ID
11714560
Incident
Dec 16, 2025
Airbags
Filed Apr 27, 2022

2002 BMW 325 I. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. THE CONSUMER STATED THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE RECALL REPAIR WAS COMPLETED. THE DEALER AND MANUFACTURER STATED THE CONSUMER WOULD BE RESPONSIBLE FOR ANY REMAINING EXPENSES.THE VEHICLE'S WARRANTY HAS EXPIRED.

NHTSA ID
11462454
Incident
Apr 27, 2022
Seat belts
Filed Feb 12, 2020

WHEN PUTTING ON SEATBELT ON BOTH DRIVER AND PASSENGER SIDE THE SEATBELT WILL GO IN AND MOMENTS LATER DURING DRIVING IT WILL UNCLIQUE AND COME OFF THIS HAPPENS EVERY ONCE IN A WHILE NOT ALL THE TIME. JUST HAPPENS WHILE THE VEHICLE IS IN MOTION AND STATIONARY MOSTLY WHILE THE VEHICLE IS STATIONARY. YOU CAN HEAR IT CLICK AND SOMETIMES I EVEN PULL IT TO MAKE SURE IT IS CLICKED IN BECAUSE OF THIS PROBLEM AND SOMETIMES AFTER I DO THAT IT WILL UNCLICK, IT HAPPENS MOSTLY ON THE DRIVER SIDE BUT EVERY ONCE IN A WHILE ON THE PASSENGER SIDE NOT KNOW IF THIS HAPPENS IN THE REAR SEAT BELTS.

NHTSA ID
11308794
Incident
Feb 12, 2020
Mileage
199,000 mi
Airbags
Filed Sep 17, 2018
Crash reported1 injury reported

TL* THE CONTACT OWNED A 2002 BMW 325CI. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE MAKING A LEFT TURN, THE CONTACT'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER OF THE CONTACT'S VEHICLE SUSTAINED BRUISES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

NHTSA ID
11129899
Incident
Jul 25, 2018
Mileage
115,000 mi
Airbags
Filed Jul 13, 2017

JUST TOOK MY 2002 BMW IN TO REPLACE DEFECTIVE AIRBAGS. BMW STERLING, VA WANTED $1611.05 TO REPLACE AIRBAG CONTROL UNIT/SID. DID NOT PAY THEM... THIS SHOULD BE LOOKED INTO IMMEDIATELY... THEY ARE RIPPING PEOPLE OFF. THEY REPLACED THE AIRBAGS AND YOU HAVE A LIGHT ON - SO ARE THEY FUNCTIONAL OR NOT... THEY ARE RIPPING PEOPLE OFF... [XXX] [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ID
11005119
Incident
Jul 13, 2017
Mileage
145,314 mi
Airbags
Filed Feb 8, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V172000 (AIR BAGS) AND 15V318000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10950272
Incident
Feb 8, 2017
Airbags
Filed Nov 2, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10923907
Incident
May 27, 2015
Airbags
Filed Oct 18, 2016

I GOT THIS RECALL LAST YEAR...I CALLED THE DEALERSHIP HERE IN CLEAR LAKE HOUSTON, AND I WAS TOLD THEY DON'T MAKE THE AIRBAGS FOR THIS RECALL... AND HE SAID CALL BACK ......WELL I HAVE FOR 2 YEARS NOT! THEN I GOT A NEW LETTER SAYING THAT THEY WHERE IN STOCK AND MAKE AN APPOINTMENT SO I CALLLED THE DEALERSHIP AGAIN.........AND AGAIN I WAS TOLD THEY DON'T MAKE THESE PARTS......IM SORRY BUT THIS DOESN'T MAKE ME FEEL VERY SAFE. I GUESS I JUST DON'T UNDERSTAND WHY THEY DON'T MAKE THESE PARTS..ITS SUPPOSE TO PROTECT ME

NHTSA ID
10917154
Incident
Jun 1, 2015

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

B340414

SERVICE BRAKES, AIR:DISC; STEERING: STEERING WHEEL/HANDLE BAR

Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.

B651820

AIR BAGS:FRONTAL; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

SERVICE ACTION - HEAD AIR BAG HOLDER RETROFIT: A rattle noise may develop from the head air bag (ITS) gas generator contacting adjacent component. This noise can be heard while driving on an uneven roadway.

B013118

AIR BAGS

TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.

B013118

AIR BAGS

TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.

B011618

AIR BAGS; AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

TAKATA CLASS ACTION SETTLEMENT. CUSTOMER SUPPORT PROGRAM. FRONT DRIVER SIDE AIRBAG MODULES.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 325CI by model year
YearComplaintsRecallsInvestigationsIssue Index
2006363352.8
2005313258.1
2004683354.1
2003276044.8
2002Viewing293056.4
2001496054.9
2000630—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.