RoadVitals

2007 BMW 328I Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
47
Latest May 15, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
12%
of 397 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2007 BMW 328I submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 47 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

The 25 most recent of 47, in the owner's own words

AirbagsInterior & seatsSeat belts
Filed May 15, 2024

Front Seat Passenger Side Seatbelt warning indicator activates when no person is in passenger seat. Airbag warning light illuminates even when there is a passenger in the seat. I see numerous complaints about the same/similar issues in your data base, but seemingly no resolution or recall. My car is a convertible. I note from other complaints on your website that a related recall was initiated for my year make model but it did not apply to convertible version of this model. That is irresponsible and unacceptable.

NHTSA ID
11588925
Incident
Apr 28, 2024
AirbagsInterior & seats
Filed May 9, 2019

THE FRONT PASSENGER AIR BAG SEAT OCCUPANCY SENSOR (OC3) MAT HAS FAILED IN MY CAR. BMW EXTENDED THE WARRANTY ON THE E90 SEDAN AND E91 WAGON VERSION OF THE 2007 328I BUT NOT THE E93 CONVERTIBLE (WHICH I HAVE) THE SEAT COMPONENTS ARE IDENTICAL ON ALL 3 MODEL VERSIONS OF THAT YEAR. WHY IS THE SAFETY OF E93 PASSENGERS LESS IMPORTANT THAN THE PASSENGERS IN THE E90 AND E91 WHEN THEY SHARE THE SAME SENSOR? REPAIR COST IS $1,200 FOR A SENSOR BMW KNOWS WILL FAIL. I WANT THE 2007 E93 TO BE INCLUDED IN THE EXTENDED WARRANTY SI B01 09 14

NHTSA ID
11206634
Incident
May 2, 2019
Mileage
49,000 mi
Interior & seats
Filed Apr 3, 2018
Fire reported

TL* THE CONTACT OWNED A 2007 BMW 328I. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 75 MPH AND THE HEATER AT 70 DEGREES, THERE WAS AN ABNORMAL POPPING NOISE AND A FLASH OF LIGHT UNDERNEATH THE PASSENGER SIDE DASHBOARD. THE PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STOPPED THE VEHICLE AND SHIFTED THE GEAR TO THE PARK POSITION. ADDITIONALLY, THE CONTACT SMELLED SMOKE INSIDE THE VEHICLE. UPON EXITING AND RE-ENTERING THE VEHICLE, THE CABIN FILLED UP WITH SMOKE AND SPONTANEOUSLY CAUGHT FIRE. A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW FACILITY. THE CONTACT CALLED BMW OF CONCORD (1967 MARKET ST, CONCORD, CA 94520), BUT NO FURTHER INSTRUCTIONS WERE PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 115,000.

NHTSA ID
11083085
Incident
Apr 2, 2018
Mileage
115,000 mi
Body & structureInterior & seats
Filed Sep 2, 2016

TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE DRIVER SIDE DOOR DID NOT UNLOCK EVEN AFTER MANUALLY USING THE KEY. IN ADDITION, THE CONTACT HAD TO EXIT THE VEHICLE THROUGH THE PASSENGER SIDE DOOR. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA ID
10903351
Incident
Sep 2, 2016
Mileage
100,000 mi
AirbagsInterior & seats
Filed Feb 19, 2015

WHILE I'M DRIVING THE SEAT LIGHT (SRS) JUST CAME ON THE DASH. WHEN I TAKE IT TO THE DEALER AND GET IT SCAN, THEY SAID IT THE SEAT MAT SENSOR IS MESS UP AND SO I ASK THEM IS IT IN THE RECALL AND THEY TOLD ME IT NOT ON THE RECALL. SO THAT IS [XXX] WEIRD? AND I WAS PISS OFF AND JUST LEFT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10689499
Incident
Dec 27, 2013
Mileage
100,000 mi
Body & structureElectricalInterior & seats
Filed Dec 28, 2014

DOOR LOCKS WOULD NOT OPEN LEAVING ME LOCKED OUT OF THE CAR AND STRANDED. HAD TO HAVE THE CAR TOWED 300 MILES TO GET IT BACK HOME WHERE A BMW REPAIR PLACE WAS AVAILABLE. HAD TO REPLACE BOTH FRONT DOOR ACTUATORS AT A COST OF $600.00 JUST TO GET BACK INSIDE MY CAR. IF A BABY WAS TRAPPED IN THE CAR IT COULD OF DIED BY THE TIME IT WAS TO GET ANYONE TO HELP GET THE DOORS OPEN. THE MOST DANGEROUS DESIGN I'VE EVER HEARD OF. INTERIOR DOOR HANDLES WILL NOT WORK AND NO WAY TO GET OUT OF THE CAR IF IT HAPPENED WHILE I WAS INSIDE. *TR

NHTSA ID
10668571
Incident
Aug 28, 2014
Mileage
68,243 mi
AirbagsInterior & seats
Filed Nov 7, 2014

PASSENGER RESTRAINT MALFUNCTION. NHTSA CAMPAIGN NUMBER 13V564000. MY VEHICLE MATCHES THE CRITERIA EXACTLY. SPORT SEATS. YET BMW CLAIMS IT IS NOT APPLICABLE TO VIN. A SIMPLE INTERNET SEARCH SHOWS A FLOOD OF PEOPLE HAVING THE EXACT SAME ISSUE YET THEY ARE ALL BEING DENIED BY BMW EVEN THOUGH THEIR VEHICLES FIT THE EXACT PROFILE OF THE RECALL. *TR

NHTSA ID
10653438
Incident
Nov 4, 2014
Mileage
70,000 mi
ElectricalInterior & seats
Filed Oct 3, 2014

THE ELECTRICAL DOOR LOCK FAILED AND PREVENTED THE DRIVER'S DOOR TO UNLOCK FROM THE INSIDE CAUSING THE DRIVER TO BE TRAPPED INSIDE THE CAR. THERE IS NO MANUAL WAY TO UNLOCK CAR DOOR FROM INSIDE. *TR

NHTSA ID
10641309
Incident
Aug 20, 2014
Mileage
120,000 mi
AirbagsInterior & seats
Filed Aug 5, 2014

PERSON KNEELED ON PASSENGER SEAT AND THE SEAT RESTRAINT WARNING LIGHT CAME ON. THIS PART IS BEING REPLACED UNDER WARRANTY FOR SOME 2007 BMW'S BUT NOT MY VIN. *TR

NHTSA ID
10619153
Incident
Jul 23, 2014
Mileage
24,000 mi
AirbagsInterior & seatsSeat belts
Filed Aug 1, 2014

PASSENGER SEAT SENSOR FAILED (CODE 93C3), DISABLING POTENTIAL AIRBAG DEPLOYMENT. APPARENTLY THIS PARTICULAR VIN IS NOT INCLUDED IN THE CURRENT RECALL FOR THIS VEHICLE. PLEASE EXPAND THIS RECALL. BMW HAS REFUSED TO FIX THE PROBLEM UNDER THE RECALL, SO WE PAID NEARLY $1,200 TO REPLACE THE FAULTY OC3 MAT. *TR

NHTSA ID
10618176
Incident
Aug 1, 2014
Mileage
78,556 mi
ElectricalInterior & seats
Filed Jul 9, 2014

I WAS DRIVING MY BMW 328I 2007 AND HAD PASSENGERS IN THE CAR. APPARENTLY ONE OF THE DOOR LOCK FUSES BLEW. I AM UNABLE TO UNLOCK ANY OF THE PASSENGER DOORS WITH THE KEY FOB NOR FROM THE INSIDE OF THE CAR. I AM ABLE TO OPEN THE DRIVER'S SIDE DOOR MANUALLY BUT THAT IS IT. IN OTHER WORDS, THE PASSENGERS IN MY CAR COULD NOT MANUALLY OPEN THEIR DOORS AT ALL. THEY HAD TO CRAWL THROUGH THE DRIVER SIDE TO EXIT THE VEHICLE! THANK GOD I WASN'T IN AN ACCIDENT, THERE WASN'T A FIRE. I'M NOW BEING TOLD THAT BMW HAS TO "RUN A FULL DIAGNOSTIC" BUT THERE IS NO WAY TO OPEN ANY PASSENGER DOORS OF THE VEHICLE FOR ENTRANCE OR EXIT UNLESS I POTENTIALLY SPEND THOUSANDS OF DOLLARS ON AN ELECTRICAL SYSTEM ISSUE. SERIOUSLY? DOES THIS SEEM SAFE TO THE AVERAGE PERSON? *TR

NHTSA ID
10609296
Incident
Jul 7, 2014
Mileage
85,000 mi
ElectricalInterior & seatsOther / unspecified
Filed May 28, 2014

DRIVER DOOR WILL NOT UNLOCK OR OPEN. ACCORDING TO DOZENS OF FORUM POSTS, IT'S A KNOWN ISSUE. VERY DANGEROUS IF THIS FAILS IN AN ACCIDENT AND CAN'T GET OUT OF THE CAR. ONLY WAY TO GET IN AND OUT IS THROUGH WINDOW OR PASSENGER DOOR. IT IS POSSIBLE FOR ALL LOCKS TO FAIL AND ONLY WAY TO GET OUT WOULD BE FROM THE WINDOWS. EVEN DOOR HANDLE CAN'T OPEN DOOR. *TR

NHTSA ID
10594454
Incident
May 27, 2014
Mileage
88,000 mi
AirbagsInterior & seats
Filed Apr 28, 2014

WHEN I WAS DRIVING AND AT THE STOP LIGHT, WHEN I WAS ABOUT TO GO AND THE AIR BAGS CAME ON AND THE SOUND DING, DING, DING, AND THE AIR BAGS LIGHT CAME ON THE DASH? WHEN I TAKE IT TO MY LOCAL SHOP AND LET THEM RUN OB2 SCANNER AND IT CAME UP ON THE OB2 SCANNER IT WAS THE PASSENGER SIDE AIR BAGS MAT SENSOR. *JS

NHTSA ID
10585265
Incident
Apr 25, 2014
Mileage
114,000 mi
AirbagsInterior & seats
Filed May 13, 2013

I PURCHASED MY BMW IN GERMANY!!! THERE WAS A RECALL FOR 2006 (I DRIVE A 2007) MODELS OF THIS VEHICLE FOR THE PASSENGER SEAT OCCUPANCY SENSOR MAT IN THE PASSENGER SEAT. WHEN THIS MAT BECOMES DEFECTIVE, IT DISABLES AIRBAG SYSTEMS IN THE VEHICLES. THIS HAS BEEN A KNOWN PROBLEM SINCE 2008 (WHEN THE RECALL WAS ISSUED), HOWEVER THESE CARS WERE PRODUCED FROM 2006-2008+ BEFORE THE RECALL WAS ISSUED. THE RECALL ONLY COVERS 2006 MODELS WHICH IS ABSOLUTELY RIDICULOUS. IF THE SAME EXACT VEHICLE CONTINUES TO BE PRODUCED WITH THE SAME DEFECTIVE PART THAT HAVE THE SAME PROBLEM, BUT YOU ONLY COVER ONE YEAR OF IT BEING PRODUCED WHEN THERE WERE THREE, WHAT GOOD IS THAT? WHY IS IT THAT I HAVE TO DRIVE AROUND IN A CAR THAT HAS A KNOWN DEFECTIVE AIRBAG SYSTEM BECAUSE OF THE DEFECTIVE DETECTION MAT AND BET ON MY LUCK THAT I DON'T GET IN A SERIOUS ACCIDENT AND BE CAUGHT WITH NO AIR BAGS FOR SAFETY. THIS IS A SERIOUS PROBLEM... *TR

NHTSA ID
10511767
Incident
Jan 8, 2013
Mileage
98,712 mi
AirbagsElectricalInterior & seats
Filed May 13, 2013

THE PASSENGER SIDE OCCUPANCY SENSOR IS A KNOWN PROBLEM AND I BELIEVE THAT THE WARRANTY EXTENSION HAS NOT COVERED ALL AFFECTED VEHICLES. MY BMW 2007 328 CONVERTIBLE HAS THE IDENTICAL PROBLEM AS IDENTIFIED BELOW. I HAVE REPAIRED IT AND IT HAS CONTINUED TO MALFUNCTION NUMEROUS TIMES SINCE, WHILE DRIVING AND WHILE STOPPED, CREATING A SAFETY ISSUE FOR ANYONE IN THE PASSENGER SIDE SHOULD THERE BE AN ACCIDENT. I BELIEVE THIS FAULTY PART MUST HAVE BEEN USED IN MY 2007 328 CONVERTIBLE. AUGUST 2008 -- BMW IS RECALLING 200,000 MY 2006 3 SERIES (SPORT SEAT), MY 2004-2006 5 SERIES (STANDARD AND SPORT SEAT), AND MY 2004-2006 X3 PASSENGER VEHICLES. A FATIGUE FAILURE OF THE FRONT PASSENGER SEAT OCCUPANT DETECTION MAT CAN OCCUR. IF THIS HAPPENS, THE FRONT PASSENGER AIR BAGS, WITH THE EXCEPTION OF THE HEAD PROTECTION SYSTEM, WILL BE DEACTIVATED AND THE AIR BAG WARNING LAMP AS WELL AS THE PASSENGER AIR BAG "ON-OFF" LAMP WILL BE ILLUMINATED. IN THIS SITUATION THE FRONT PASSENGER AIR BAGS WILL NOT DEPLOY EVEN IF A SUFFICIENTLY SEVERE ACCIDENT WOULD OCCUR AND OCCUPANT PROTECTION PROVIDED BY THE SYSTEM WOULD NOT BE POSSIBLE. BMW WILL ALSO EXTEND THE WARRANTY ON THESE VEHICLES TO 10 YEARS FROM FIRST REGISTRATION WITHOUT ANY MILEAGE LIMIT. OWNERS MAY CONTACT BMW AT 1-800-525-7417. BMW IS EXTENDING THE WARRANTY TO 10 YEARS FROM FIRST REGISTRATION WITHOUT ANY MILEAGE LIMIT TO THE FOLLOWING VEHICLES: MY 2006 6-SERIES, 3-SERIES (STANDARD SEAT), MY 2004-2005 Z4, MY 2004-2006 7-SERIES, MY 2006 X5, AND MY 2004-2006 5-SERIES (COMFORT SEAT). UNDER THE EXTENDED WARRANTY PROGRAM, THE OCCUPANT DETECTION MAT IN A VEHICLE THAT EXPERIENCES THIS SPECIFIC ISSUE WILL BE REPLACED AT NO CHARGE TO THE CUSTOMER. THIS RECALL WAS THE SUBJECT OF AN ENGINEERING ANALYSIS, EA08-001, CONDUCTED BY THE OFFICE OF DEFECTS INVESTIGATION. 08V384. *TR

NHTSA ID
10511759
Incident
May 23, 2012
Mileage
54,000 mi
AirbagsInterior & seatsSeat belts
Filed Jan 29, 2013

THERE WAS A RECALL FOR 2006 (I DRIVE A 2007) MODELS OF THIS VEHICLE FOR THE PASSENGER SEAT OCCUPANCY SENSOR MAT IN THE PASSENGER SEAT. WHEN THIS MAT BECOMES DEFECTIVE, IT DISABLES AIRBAG SYSTEMS IN THE VEHICLES. THIS HAS BEEN A KNOWN PROBLEM SINCE 2008 (WHEN THE RECALL WAS ISSUED), HOWEVER THESE CARS WERE PRODUCED FROM 2006-2008+ BEFORE THE RECALL WAS ISSUED. THE RECALL ONLY COVERS 2006 MODELS WHICH IS ABSOLUTELY RIDICULOUS. IF THE SAME EXACT VEHICLE CONTINUES TO BE PRODUCED WITH THE SAME DEFECTIVE PART THAT HAVE THE SAME PROBLEM, BUT YOU ONLY COVER ONE YEAR OF IT BEING PRODUCED WHEN THERE WERE THREE, WHAT GOOD IS THAT? WHY IS IT THAT I HAVE TO DRIVE AROUND IN A CAR THAT HAS A KNOWN DEFECTIVE AIRBAG SYSTEM BECAUSE OF THE DEFECTIVE DETECTION MAT AND BET ON MY LUCK THAT I DON'T GET IN A SERIOUS ACCIDENT AND BE CAUGHT WITH NO AIR BAGS FOR SAFETY. THIS IS A SERIOUS LAWSUIT WAITING TO HAPPEN THE MINUTE SOMEONE GETS IN AN ACCIDENT AND THE AIRBAGS DON'T DEPLOY DUE TO THE FAILED PASSENGER SEAT SENSOR. I KNOW YOU HAVE COMPLAINTS ABOUT THIS. REFER TO: HTTP://WWW-ODI.NHTSA.DOT.GOV/RECALLS/RECALLRESULTS.CFM?START=1&SEARCHTYPE=QUICKSEARCH&RCL_ID=08V384000&SUMMARY=TRUE&PROD_ID=218996&PRINTVERSION=YES. *TR

NHTSA ID
10495106
Incident
Dec 14, 2012
Mileage
125,000 mi
Interior & seats
Filed Nov 2, 2012

TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT WHEN ENTERING OR EXITING THE VEHICLE WITH THE USE OF THE KEY FOB OR MANUALLY, THE FOUR POWER DOOR LOCKS WOULD NOT UNLOCK HOWEVER, THE FRONT DRIVER'S SIDE DOOR WOULD UNLOCK MANUALLY WITH THE KEY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

NHTSA ID
10483174
Incident
Oct 29, 2012
Mileage
38,000 mi
Interior & seats
Filed Sep 25, 2012

TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE REAR DRIVER'S DOOR WOULD NOT UNLOCK. THE CONTACT WAS UNABLE TO UNLOCK THE DOOR USING THE MANUAL KEY OR THE ELECTRONIC KEY FOB. THE FRONT DRIVER'S SIDE DOOR WAS ALSO AFFECTED. THE VEHICLE WAS TAKEN TO THE DEALER BUT A DIAGNOSTIC WAS NOT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO WAS WAITING FOR THE RESULTS OF THE DIAGNOSTIC. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 63,000.

NHTSA ID
10477051
Incident
Aug 14, 2012
Mileage
63,000 mi
ElectricalInterior & seats
Filed Aug 31, 2012

A COPY OF AN EMAIL TO BMW: I HAVE BEEN REASONABLY HAPPY WITH MY 2007 328I UNTIL THE ELECTRONIC LOCKS FAILED. I COULD NOT GET IN MY CAR EXCEPT WITH A KEY. I COULDN'T OPEN ANY DOOR EXCEPT THE DRIVER'S DOOR EVEN FROM THE INSIDE! IF I HAD AN EMERGENCY BOTH MY PASSENGERS AND I WOULD HAVE BEEN TRAPPED. WHEN I LOOKED ONLINE, I FOUND THAT MY PROBLEM WAS NOT AT ALL UNIQUE MANY OTHERS HAVE EXPERIENCED THE SAME ISSUE WITH FAILING ACTUATORS. WHAT TROUBLES ME IS NOT THE FAILURE OF A PART (THOUGH I DO EXPECT BETTER OF BMW), BUT THE FACT THAT MY FAMILY'S SAFETY WAS POTENTIALLY COMPROMISED. MORE IMPORTANTLY, BMW HAS NOT ADDRESSED THIS ISSUE WITH CORRECTIVE PARTS AND PROCEDURES SO, I AM TOLD THAT IF THIS HAPPENS AGAIN, I COULD STILL FIND MYSELF TRAPPED IN MY CAR AFTER AN ACCIDENT. I EXPECTED BETTER WITH THE PURCHASE OF A BMW. I AM PROFOUNDLY DISAPPOINTED THAT BMW DOES NOT THINK ENOUGH OF ITS CUSTOMER'S SAFETY TO APPROPRIATELY ADDRESS AND CORRECT THIS ISSUE SO THAT THERE ARE ALWAYS MECHANICAL OVERRIDES OF THE ELECTRICAL SYSTEM. PERHAPS YOU HAVE DECIDED, LIKE FORD DID 40 YEARS AGO WITH THE PINTO, THAT THE COSTS OF SETTLING A FEW WRONGFUL DEATH CLAIMS IS CHEAPER THAN CORRECTING A SAFETY DESIGN DEFECT. IN LIEU OF A PROACTIVE ACTION ON YOUR PART, I HAVE FILED A COMPLAINT WITH THE NHTSA. *TR

NHTSA ID
10473213
Incident
Aug 15, 2012
Mileage
44,500 mi
ElectricalInterior & seats
Filed Jul 23, 2012

A BLOWN FUSE CAUSED THE DOOR UNLOCKING MECHANISM TO FAIL, TRAPPING OCCUPANTS IN THE CAR. THE DOORS COULD NOT BE OPENED BY ANY MEANS, AS THE FAILURE ALSO DISABLED THE NORMAL MECHANISM BY WHICH PULLING ON AN INTERIOR DOOR HANDLE RELEASED THE ASSOCIATED LOCK. THE SOLE EXCEPTION IS THAT THE DRIVER'S DOOR COULD BE OPENED BY ROLLING DOWN THE WINDOW, AND REACHING OUT AWKWARDLY THROUGH THE WINDOW TO THE EXTERIOR DOOR HANDLE WITH THE MECHANICAL AUXILIARY KEY. HOWEVER, THE ONLY EXIT AVAILABLE TO BACKSEAT PASSENGERS WAS THROUGH THE WINDOWS, ASSUMING THE PASSENGERS WERE SMALL ENOUGH TO FIT THROUGH THEM. NEITHER OF THESE MODES OF EGRESS WOULD BE SATISFACTORY IF EXIT NEEDED TO BE QUICK. FORTUNATELY, THIS PARTICULAR FAILURE HAPPENED TO MY FAMILY WHILE THE CAR WAS SAFELY PARKED. IN THE EVENT OF A COLLISION OR FIRE THAT REQUIRED RAPID EVACUATION OF THE VEHICLE, HOWEVER, THIS WOULD BE A POTENTIALLY LIFE THREATENING SITUATION. IDEALLY, THE LOCKS SHOULD BE MECHANICALLY LINKED TO THE DOOR HANDLES SO THAT AN ELECTRICAL FAILURE WOULD NOT RENDER IT IMPOSSIBLE TO OPEN THE DOORS. ABSENT THAT, AT LEAST HAVING INDIVIDUAL FUSES FOR EACH LOCK ACTUATOR WOULD LEAVE THREE FUNCTIONING DOORS IF ONE FAILED. *TR

NHTSA ID
10467116
Incident
Jul 20, 2012
Mileage
57,000 mi
Interior & seats
Filed Jun 27, 2012

THE DOOR LOCKS WOULD NOT WORK WITH THE FOB. I WAS LOCKED IN SIDE THE VEHICLE. WHEN I FINALLY GOT OUT AND TRIED TO OPEN THE DOORS FROM OUTSIDE, THE DOORS WOULD NOT OPEN. THIS SITUATION HAS HAPPENED MANY TIMES OVER THE YEARS. I WAS TRAPPED INSIDE THE CAR DURING A HEAVY RAIN FALL ON THE ROAD LAST YEAR DUE TO THE DOORS NOT UNLOCKING. *TR

NHTSA ID
10463295
Incident
May 1, 2007
Mileage
3,000 mi
ElectricalInterior & seats
Filed Jun 6, 2012

SUDDENLY ALL 3 DOORS (EXCEPT ONE PASSENGER DOOR) FAIL TO UNLOCK AND EVEN THE INSIDE DOOR KNOB WOULDN'T UNLOCK THE DOOR. IT SEEMS TO BE A VERY WELL KNOWN PROBLEM BUT BMW WOULDN'T FIX THE PROBLEM BEFORE IT HAPPENS, AND MY WARRANTY PERIOD IS OVER. *TR

NHTSA ID
10460789
Incident
Jun 5, 2012
Body & structureElectricalInterior & seats
Filed Apr 12, 2012

MODEL: 2007 BMW 328I. THE ELECTRONIC "DOOR ACTUATORS" FAILED. AS A RESULT, IT BECAME IMPOSSIBLE TO OPEN ANY DOOR OF THE VEHICLE FROM THE INSIDE, EXCEPT THE DRIVER'S DOOR. WHEN THESE ELECTRONIC DOOR ACTUATORS FAIL, PASSENGERS ARE TRAPPED IN OR OUT OF THE VEHICLE. THE SERVICE ADVISOR AT THE DEALERSHIP (WEATHERFORD BMW, BERKELEY, CALIFORNIA) EXPLAINED THAT HE NEW EXACTLY WHAT WAS WRONG WITH MY VEHICLE BECAUSE THEY RECEIVED A BULLETIN REGARDING THIS (MEANING THIS IS A "KNOWN ISSUE" TO BMW WITH THIS MODEL CAR! MY QUESTION WAS IF BMW HAS RECEIVED MAJOR COMPLAINTS ABOUT THIS PARTICULAR ISSUE, WHY WOULD"NT IT BE RECALLED...HE ADVISED ME THAT ARE NORMALLY PERTAINED TO "SAFETY", WE"LL WHAT WOULD YOU CONSIDER THIS SITUATION...SAFE? $900.00 WAS MY QUOTE TO HAVE THIS FIXED! RIDICULOUS!!! WE STRONGLY SUGGEST THAT THIS DEFECT BE INVESTIGATED, AND THAT THE SUBJECT VEHICLES BE RECALLED SO THAT THE DEFECT CAN BE CORRECTED BEFORE DEATHS OR INJURIES OCCUR. *TR

NHTSA ID
10455007
Incident
Apr 11, 2012
ElectricalInterior & seats
Filed Mar 5, 2012

DOOR LOCK ACTUATOR FAILURE: FRONT DOOR LOCK ACTUATORS FAILED DISALLOWING EXIT FROM ALL DOORS EXCEPT THE DRIVER'S SIDE FRONT DOOR. PASSENGERS COULD ONLY EXIT THE VEHICLE BY CRAWLING OUT OF THE DRIVER'S SIDE FRONT DOOR. THE FRONT PASSENGER DOOR AND BOTH REAR DOORS COULD NOT BE OPENED BY USING THE INTERIOR OR EXTERIOR DOORHANDLES. FURTHERMORE, THE ELECTRICAL SYSTEM DISALLOWED ANY UNLOCKING OF THESE THREE DOORS AS WELL. FORTUNATELY, THE CAR WAS NOT INVOLVED IN AN ACCIDENT DURING THIS DOOR LOCK ACTUATOR FAILURE. DURING THE TIME OF THIS INCIDENT. CAR WAS TAKEN TO BMW DEALER (PASSPORT) FOR REPAIR AND WHEN ASKED ABOUT THE SAFETY IMPLICATIONS SAID IT IS UNFORTUNATE BUT ALL CARS WITH ELECTRONIC LOCKS RESPOND THIS WAY WHEN THE CENTRAL LOCKING SYSTEM FAILS. *TR

NHTSA ID
10450297
Incident
Feb 28, 2012
Mileage
47,900 mi
ElectricalInterior & seats
Filed Feb 19, 2012

CAR WAS PARKED, AND WHEN KEY FAB WAS USED TO UNLOCK THE DOORS TO ENTER THE CAR THE LOCKS DID NOT WORK. ONLY WHEN THE EMERGENCY KEY WAS USED DID THE DRIVER DOOR OPEN MANUALLY. NO OTHER DOORS WOULD OPEN LOCKING ANY PASSENGERS IN THE CAR. DEALERSHIP RECOMMENDED CHANGE OF FUSES WHICH WAS DONE AND DID NOT SOLVE THE DOOR LOCK PROBLEM. THE CENTRAL LOCKING SYSTEM WAS STILL NOT WORKING. DEALER RECOMMENDED CHANGING THE DOOR ACTUATORS FOR $3000 EVEN THOUGH THIS IS A KNOWN SAFETY ISSUE. CENTRAL LOCKING ALSO CAUSED THE GAS CAP TO REMAIN LOCKED AND POSSIBLY STRANDING THE DRIVER AT THE GAS STATION. *TR

NHTSA ID
10448503
Incident
Feb 14, 2012
Mileage
42,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .