STEERING WHEEL IS LOCKING UP WHICH CAUSES THE CAR NOT TO START. BMW HAS A SERVICE BULLETIN ON IT BUT IT HAS NOT BEEN RECALLED
- NHTSA ID
- 11242371
- Incident
- Aug 4, 2019
- Mileage
- 155,000 mi
Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2007 BMW 328I submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 56 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 56, in the owner's own words
STEERING WHEEL IS LOCKING UP WHICH CAUSES THE CAR NOT TO START. BMW HAS A SERVICE BULLETIN ON IT BUT IT HAS NOT BEEN RECALLED
MY CAR BURST INTO FLAMES AHILE DRIVING DOWN THE HIGHWAY. THE ELECTRICAL SYSTEM WENT OFF IMMEDIATELY AND I WAS TRAPPED IN CAR. A NEARBY PASSENGER BROKE MY WINDOW TO ME OUT. IF IT WASN'T FOR THE MAN I WOULD HAVE LOST MY LIFE!!
I HAVE A PROBLEM WITH BMW 328I MY STEERING WHEEL, IT IS BLOCKED AND I CAN NOT TURN IT ON OR MOVE AND I THINK THAT IS BMW PROBLEM BECAUSE THOSE PARTS ARE VERY EXPENSIVE AND IT IS NOT SOMETHING THAT WE CUSTOMERS HAVE TO PAY FOR SOMETHING THAT IS DEFECTIVE OF FABRIC
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING APPROXIMATELY 30 MPH AND APPROACHING A STOP SIGN, THE VEHICLE LOST POWER AND THE STEERING WHEEL SEIZED. WHEN THE VEHICLE WAS RESTARTED, THE SERVICE ENGINE SOON INDICATOR ILLUMINATED AND THE FAILURE RECURRED. THE CONTACT CALLED BMW OF WILMINGTON AT 910-338-2149 (LOCATED AT 4920 NEW CENTRE DR, WILMINGTON, NC 28403) AND THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
ON THE WAY HOME YESTERDAY A RED WARNING LIGHT "STEERING WHEEL WITH A PAD LOCK ON THE TOP LEFT CORNER" CAME ON, AFTER PARKING AT HOME I GOT THE MANUAL OUT AND FOUND THAT THIS IS AN ELECTRIC STEERING-WHEEL LOCK FAULT AND NOW THE CAR WILL NOT START. THIS IS AN ISSUE WITH MOST BMW'S MANUFACTURED BETWEEN YEARS 2006 TO 2007. I LEARNED ABOUT THE ISSUE WHEN I DID A SEARCH IN BMW FORUM'S. BOTH EUROPEAN AND NORTH AMERICAN MARKETS ARE EFFECTED WITH THIS FAULT.
THE VEHICLE HAD BEEN PARKED IN AN OVERNIGHT GARAGE FOR ABOUT 5 DAYS WHILE I WAS TRAVELING. WHEN I RETURNED AND TRIED TO START THE CAR, I GOT AN ELV SYMBOL (BASICALLY LOCKED THE VEHICLE AND KEPT IT FROM TURNING OVER). IT ESSENTIALLY DRAINED THE BATTERY WHICH HAS NOW BEEN REPLACED. I WAS TOLD BY THE DEALERSHIP THAT THE STEERING COLUMN WOULD HAVE TO BE REPLACED. APPARENTLY, THERE HAS BEEN A LOT OF OCCURRENCES OF THIS HAPPENING TO BMWS. BMW KNOWS THAT THIS IS A FAULT ON VEHICLES MADE FROM 2006-2008. THE COST TO REPLACE THE STEERING COLUMN IS AROUND $1600. BECAUSE THE COMPANY IS AWARE OF THIS PROBLEM WITH VEHICLES IN THESE YEARS, THIS IS AN ITEM THAT SHOULD BE LISTED AS A RECALL.
WHILE DRIVING BMW, 328I, 2007 ON A HEAVILY USED HIGHWAY, I ATTEMPTED TO MAKE A TURN TO AN OFF RAMP WHEN THE STEERING WHEEL LOCKED UP. FORTUNATELY DUE THE ANGLE OF THE WHEELS I MISSED A RETAINING WALL AND AN ISLAND SEPARATING ON-COMING TRAFFIC. UNFORTUNATELY WHEN I FINALLY STOPPED I IMPEDED TRAFFIC UNTIL A TOW TRUCK ARRIVED (2 HOURS). THIS OCCURRED AT THE TURN-OFF OF BELT PARKWAY (QUEENS, NY) AND VAN WYCK EXPRESSWAY (ENTRANCE TO JFK AIRPORT). ON RESEARCHING THIS PROBLEM ON THE INTERNET I WAS SURPRISED TO SEE OTHER BMWS HAVING THE SAME DEFECT.
THE AIRBAG LIGHT IS ON IN RED. THE AIRBAG IS ON RECALL FOR THE TAKATA RECALL AIRBAG. THE STEERING WHEEL WITH A LOCK SIGN OVER IT IS ILLUMINATED IN RED. THE CAR WAS STATIONARY THE LIGHT ILLUMINATED AND THE CAR WOULD NOT START ALL SYSTEMS WERE LOCKED INCLUDING THE STEERING WHEEL. BMW STATED IT WILL COST YOU $100 TO PUT IT ON LIFT AND AN ADDITIONAL $100 FOR THE DIAGNOSTIC. I ENDED PAYING $100 FOR THE DIAGNOSTIC.
WHEEL STEERING LOCK LIGHT COMES ON. BMW IS COMPLETELY AWARE OF THIS FLAW IN THEIR CARS, BUT SINCE NHTSA HAS NOT STEPPED IN TO FORCE THEM TO FIX THIS ISSUE AS A RECALL THEY KEEP CHARGING PEOPLE FOR THE REPAIR UNDER A TSB.
I WAS DRIVING THE WHOLE WEEKEND AND NOW MY CAR WON'T START I CHANGED THE BATTERY AND NOW SOME RED SYMBOL IS COMING UP AND I HAD LOOK IT UP ON YOU TUBE AND THEY ARE SAYING THAT MY STEERING WHEEL IS LOCK AND I HAVE NO IDEA WHY BECAUSE I WAS DRIVING THE NIGHT BEFORE AND NOW MY CAR WON'T START ALL BECAUSE OF SOME LOCKED SYMBOL
I WAS DRIVING MY CAR ONE DAY, I MADE A QUICK STOP, TURNED MY VEHICLE OFF AND WENT BACK TO MY CAR TO START IT AND NOTHING. ONLY TO FIND THE STEERING LOCK LIGHT. MY VEHICLE WOULD NOT START NO OTHER INDICATION OF POWER BESIDE INTERIOR LIGHT. I THINK THIS PRESENTS AN UNSAFE CONDITION, THAT WOULD LEAVE PEOPLE STRANDED SOME WHERE (THANK GOD IT WASN'T MY WIFE AND 4 KIDS STRANDED WITH THE CAR). NEEDLESS TO SAY I HAD TO GET IT TOWED TO A BMW SERVICE. I AM REALLY SHOCKED THAT THEIR IS NOT ALREADY A RECALL FOR THIS, WITH THE HIGH AMOUNT OF CASES I HAVE READ ABOUT ON FORUMS. I PRAY SOMETHING CAN BE DONE ABOUT THIS.
I WENT IN TO HAVE A ROUTINE OIL CHANGE AND WAS TOLD TO HAVE A BRAKE FLUSH BY THE DEALERSHIP. AFTER LEAVING DEALERSHIP I STARTED EXPERIENCING PROBLEMS WITH STEERING AND BRAKES. THEY INFORMED ME TO BRING CAR BACK IN TO RECTIFY THE ISSUE. AS I WAS DRIVING ON THE HIGHWAY THE BRAKE SYSTEM ON THE VEHICLE COMPLETELY FAILED AND THE CAR HAS NOW BECOME INOPERABLE. THEY ARE REFUSING TO FIX IT STATING THAT THE ISSUE HAS NOTHING TO DO WITH THE OIL CHANGE AND BRAKE FLUSH BUT WOULD MOST LIKELY BE A PERSISTENT VALVE ISSUES WITH THIS CAR. THE CAR HAS TWO RECALLS IN THE PAST WEEK AND YET THE DEALERSHIP REFUSES TO DO ANYTHING ABOUT IT. THIS CAR IS UNSAFE TO DRIVE AS I ALMOST GOT INTO AN ACCIDENT ON MD 495 HEADING TOWARD SILVER SPRING. I HAVE TRIED TO WORK DIRECTLY WITH BMW OF SILVER SPRING AND BMW OF NORTH AMERICA AND THEY ARE REFUSING TO ADDRESS THE ISSUE.
MY 2007 BMW 328I, DID NOT START AND IT SHOWED THAT IT HAD A LOCK STERRING WHEEL. ALSO HAVING ISSUES WITH MY DRIVER SIDE MIRROR BEING FOLDED BACK WORLD AND DID NOT ALLOW ME TO POSITION TO A SAFE VIEW. THE VEHICLE WAS STATIONARY. I COULD NOT START THE VEHICLE BECAUSE OF THE STERRING WHEEL WAS LOCKED.
CAR WANT START STEERING WHEEL WANT LOCK , ALREADY REPLACED STARTER AND IT STARTED RUNNING BUT THE SAME THING HAPPENED AGAIN AND I HAD IT CHECKED AND SOMETHING IS WRONG WITH THE STEERING WHEEL LOCK.
STEERING WHEEL LOCK CAUSING THE CAR NOT TO START,
110000 MILES. 2007 BMW 328I. STERRING WHEEL LOCK FAULT. CAR WILL NOT START AND WHEEL WILL NOT TURN. THIS IS A "COMMON" ISSUE WITH THIS CAR. THIS SHOULD BE A RECALL ISSUE.
I WAS OUT WITH MY KIDS AND WENT TO PARK AT THE RESTAURANT AND WHEN I TURNED OFF MY CAR A STEERING WHEEL LOCK SIGN IN RED POPPED UP ON THE DASH. THIS WAS THE FIRST TIME I HAD SEEN THIS, SO I TURNED THE CAR BACK ON AND KEPT FLASHING. I TOOK THE MANUEL OUT TO SEE WHAT THIS WAS AND IT WAS THE STEERING WHEEL LOCK. WELL I FIGURED OK I WILL READ MORE ABOUT IT AFTER I HAD DINNER WITH MY KIDS. I HAD FORGOTTEN ABOUT IT AFTER DINNER SO I GET IN MY CAR JUST LIKE NORMAL AND THEN I SEE THE RED SIGN STILL. WENT HOME AND THE LIGHT IS STILL ON. I HAD BEEN SEARCHING FOR THIS ONLINE AND I HAVE SEEN SO MANY OTHER PEOPLE WITH THIS PROBLEM. I'M AFRAID TO DRIVE MY CAR NOW SINCE IT'S WHAT I USE TO TAKE MY KIDS TO SCHOOL AND PICK THEM UP. I JUST HOPE THE DEALER CAN FIX THIS SINCE THIS IS THE FIRST TIME I HAVE SEEN IT. IT NEVER EVEN WENT FROM YELLOW TO RED IT WAS JUST RED.
SINCE I GOT THIS CAR MY OIL WAS LEAKING. I HAD TO REPLACE THE VAL COVER. I CAN'T REMEMBER HOW MUCH THAT COST ME. MY STEERING LOCK MODULE WAS REPLACED AND IT COST ME 1,181.07. I HAD MY BELT TENSIONER REPLACED BECAUSE IT WAS BENT. IT COST ME $327.04. THIS WAS DONE 3/6/2015. A RECALL ON SRS AIR BAG. I STILL HAVE THE AIR BAG WARNING LIGHT. BMW RECOMMENDED TO REPLACE OF EXHAUST LIFTERS AND ROLLER DRAG LEVERS WITH UPDATED UNIT TO ELIMINATE TICKING NOISE AT IDLE WHICH WILL COST ME 1,466.40. I NEED TO REPLACE ALTERNATOR, BELT, BATTERY AND THE CAR WON'T START. I FIXED THE BATTERY PROBLEM AND AS I WAS DRIVING TO WORK AND PARKED THE CAR WOULD NOT START. MY BATTERY CONNECTION NEED TO BE REPLACE. COMMON ISSUE WITH ALL BMW. I WILL SPEND ABOUT 1,518.7 TO FIX THE PROBLEM.
DURING NORMAL CRUISE, THE YELLOW STEERING LOCK APPEARED RANDOMLY ONCE....PULLING IN TO THE DRIVEWAY OF MY HOME THE STEERING LOCKED IN A FIX POSITION. I WAS GOING LESS THAN 5 MPH, MAINTAIN CONTROL BUT ALMOST IMPACTED MY HOME. IN DOING RESEARCH ON THIS FAULT, THERE ARE A LOT OF COMPLAINTS REGARDING THE RANDOM RESULTS OF STEERING WHEEL LOCK ON BMW VEHICLES. I BELIEVE THAT IF I WAS NOT BEHIND THE WHEEL OF THIS CAR, IT COULD HAVE HAD VERY NEGATIVE RESULTS ( IF MY WIFE OR DAUGHTER WERE DRIVING-AND COULD HAVE CAUSE INJURY TO OTHERS OR PROPERTY). BMW NEEDS TO TAKE OWNERSHIP OF THESE FAULTS THAT HAVE THE POTENCIAL TO LOOSE CONTROL OF THE VEHICLE WHILE IN MOTION, AND WHEN NOT IN MOTION THE RIDICULOUS AMOUNT OF CHARGES THE COMPANY WANTS TO PASS TO CONSUMERS FOR A POTENTIAL FAULTY DESIGN OR QUALITY DEFICIENCY THAT CAN CAUSE INJURY OR WORSE.
ELV ELECTRONIC STEERING LOCK FAULTY RED INDICATOR LAMP: ENGINE WILL NOT START IN JAN 2013 MY CAR (MILEAGE 128,575)WAS REPAIRED BY REEVES BMW IN TAMPA, FL FOR FAULTY STEERING LOCK (A112 CAS ELV FAULT AND A116 CAS CRITICAL STATUS). THEY REPLACED THE STEERING LOCK (STEERING COLUMN) AT COST OF $664.17 PARTS AND $547.88 LABOR = 1212.05 + TAXES. I DIDN'T REALIZE THERE WERE HUNDREDS OF SIMILAR COMPLAINTS ON THE INTERNET FOR THIS SAME ISSUE. NOW ITS 9/29/16 AND I HAVE THE SAME EXACT ISSUE WITH THE LAMP INDICATOR AND MY CAR WILL NOT START. STRANDED OVER 1 HOUR FROM MY HOME. BMW PARTS HAVE A WARRANTY OF 2 YEARS, SO THERE IS NOTHING THAT THE SERVICE DEPARTMENT WILL DO. I HAVE TO PAY FOR THE SAME REPAIR ALL OVER AGAIN, PLUS THE COST OF A TOW. HOW IS THIS ETHICAL OR EVEN SAFE? WITH ALL THE COMPLAINTS FOR THIS BMW ELV ISSUE, THERE SHOULD BE A RECALL BY BMW. THIS IS A SAFETY ISSUE AND SOMETHING SHOULD BE DONE TO HOLD BMW ACCOUNTABLE FOR THESE REPAIRS. OBVIOUSLY, THERE MUST BE A MATERIAL DEFECT AND/OR DESIGN FLAW WHERE THIS KEEPS HAPPENING TO HUNDREDS OF OWNERS AND ON MULTIPLE OCCASIONS.
MY 2007 BMW 328I IS HAVING RED STEERING WHEEL WARNING DISPLAYED ON DASH. I HAVE READ AROUND THE INTERNET AND THIS SEEMS TO BE A COMMON PROBLEM WITH BMW. REQUIRES THE ENTIRE STEERING COLUMN BE REPLACED. THIS IS A MAJOR SAFETY ISSUE IF A PERSON NEEDS TO START THE CAR AND IS UNABLE TO START IT BECAUSE OF A FAULTY LATCH AND LEVER. A SIMPLE GOOGLE SEARCH OF "BMW STEERING WHEEL LOCK" BRINGS UP HUNDREDS OF PAGES AND VIDEOS OF PEOPLE HAVING ISSUES WITH THEIR VEHICLES. THE LIGHT ON MY CAR IS A STEERING WHEEL LOCK RED. I CHECKED MY BATTERY AND IT WORKS PERFECTLY FINE. THE PROBLEM IS A FAULTY STEERING LOCK. THE CERTIFIED BMW DEALER THAT SOLD THE VEHICLE SAID THIS IS NORMAL OF BMWS. NORMAL MEANING THEY KNOW IT WILL EVENTUALLY GO BAD AND THE STEERING COLUMN HAS TO BE REPLACE TO CORRECT IT. WHAT, THE STEERING COLUMN HAS TO BE REPLACED. AT SOME POINT THE VEHICLE WILL GO INTO A NO START MODE PER BMW TO PREVENT A STEERING WHEEL LOCK FROM ENGAGING WHILE OPERATING. THIS IS UNETHICAL AND COST THE CONSUMER AROUND 1500 US DOLLARS TO CORRECT.
STEERING WHEEL LOCK IS ON. IT APPEARS THIS IS A KNOWN ISSUE. THIS IS A SAFETY ISSUE. THE CAR CAN STALL OR IN CASE OF AN ATTACK, A PERSON CANT GET AWAY. I WALKED TO MY VEHICLE ONE DAY AND IT WAS ON, WITH NO WARNING. IT WAS NEVER YELLOW. WENT STRAIGHT TO RED. NEVER SEEN IT BEFORE.
MY 2007 BMW 328I IS HAVING STEERING WHEEL LOCK ISSUES. I HAVE READ AROUND THE INTERNET AND THIS SEEMS TO BE A COMMON PROBLEM WITH BMW. SOMETIMES WHEN I START THE CAR IT WILL WORK, OTHER TIMES IT WILL NOT TURN ON UNLESS I TRY PULLING THE KEY FOB OUT AND PUTTING IT BACK IN AND CLICKING THE PUSH TO START SEVERAL TIMES. THIS IS ALL BECAUSE OF A LEVER THAT PUSHES A LATCH THE UNHOOKS THE STEERING COLUMN SO THE CAR CAN START. BMW DOES NOT SELL THE FAULTY LATCH AND LEVER ALONE BUT REQUIRES THE ENTIRE STEERING COLUMN BE REPLACED. THIS IS A MAJOR SAFETY ISSUE IF A PERSON NEEDS TO START THE CAR AND IS UNABLE TO START IT BECAUSE IF A FAULTY LATCH AND LEVER. A SIMPLE GOOGLE SEARCH OF "BMW STEERING WHEEL LOCK" BRINGS UP HUNDREDS OF PAGES AND VIDEOS OF PEOPLE HAVING ISSUES WITH THEIR VEHICLES. THE LIGHT ON MY CAR IS YELLOW AND NOT RED. I CHECKED MY BATTERY AND IT WORKS PERFECTLY FINE. THE PROBLEM IS A FAULTY STEERING LOCK. EVER SINCE I PURCHASED THE VEHICLE IT MADE THIS LOCKING AND UNLOCKING NOISE AND THE CERTIFIED BMW DEALER THAT SOLD THE VEHICLE SAID THIS IS NORMAL OF BMWS. NORMAL MEANING THEY KNOW IT WILL EVENTUALLY GO BAD AND HAS TO BE REPLACED. THIS IS UNETHICAL AND A SCAM BY BMW.
AFTER PARKING AT STORE STEERING WHEEL LOCK DISPLAYED ON CAR DASH BOARD AND VEHICLE WILL NOT START.
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING 15 MPH, THE STEERING WHEEL LOCKED UP AND THE VEHICLE STALLED. VARIOUS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 107,000.
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