Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest May 15, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 397 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2007 BMW 328I submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming seat belt
Shown in the owner’s own words, exactly as filed
AirbagsInterior & seatsSeat belts
Filed May 15, 2024
Front Seat Passenger Side Seatbelt warning indicator activates when no person is in passenger seat. Airbag warning light illuminates even when there is a passenger in the seat. I see numerous complaints about the same/similar issues in your data base, but seemingly no resolution or recall. My car is a convertible. I note from other complaints on your website that a related recall was initiated for my year make model but it did not apply to convertible version of this model. That is irresponsible and unacceptable.
NHTSA ID
11588925
Incident
Apr 28, 2024
AirbagsSeat belts
Filed Aug 3, 2016
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE FRONT SEAT OCCUPANT PROTECTION MAT SENSOR FAILED AND CAUSED THE AIR BAG, SEAT BELT, AND PASSENGER SIDE DISABLED SENSOR LIGHTS TO ILLUMINATE WHEN OPERATING THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.
NHTSA ID
10892912
Incident
Feb 1, 2016
Mileage
75,000 mi
BrakesEngineSeat belts
Filed Jan 27, 2016
Crash reported1 injury reported
LEFT WORK AT 4:30PM ON 01/06/2016, AS WE TURNED OUT OF PARKING LOT MY 2007 BMW 328I JUST DIED IN MID TRAFFIC. THIS OCCURENCE HAPPENED TWICE BEFORE BUT STALLED MULTIPLE TIME ON WAY BACK HOME. ON THE 6TH OF JAN, THE CAR BEGAN TO OVERHEAT AND BURNING OF BATTERY SMELL. CAR WAS TOWED AS ID CODES WERE CHECKED AND ALL SIGNS HAVE POINTED TO SYSTEM FAILURE. UPON FURTHER REVIEW, 6 OPEN RECALLS WAS RESEARCHED USING MULTIPLE VIN REPORT SITES PAID AND FREE INCLUDING BMWUSA.COM/SAFETY RECALL. WE WERE THEN TOLD TO CONTACT THE BMW CONSUMER AND WE WERE TOLD THAT IF THERE IS NO WARRANTY DUE TO PAST MILAGE, RECALLS WERE NOT OBLIGATED BY BMW CONSUMER. I HAVE ALREADY CONTACTED FABBRINI LAW OFFICE HERE IN CHICAGO REGARDING OUR FEDERAL RIGHTS IN BEING IN A SAFE CAR. HOW MANY LINKS DO WE NEED TO POST IN WHICH STALLING AND ELECTRICAL PROBLEMS HAVE BEEN NOTED ON BMWS OWN COMPANY WEBSITE. WE SIMPLY ASK THAT BMW CONSUMER LLC LISTEN TO THIS COMPLAINT LIKE THE MANY OTHERS WHO ARE BEING PUT IN UNSAFE VEHICLES AND WE ASK THAT YOU APPLY YOUR THREE PRONG RULE REGARDING SAFETY HAZARDS SUCH AS THESE THAT WARRANT A REFUND WITH DEAPPRECIATION ADDED, REPLACEMENT OF VEHICLE OR SIMPLY REPAIR THE RECALLS THAT HAVE BEEN NOTED IN THE LAST DECADE AFFECTING MORE THAN MILLIONS WHO ARE LOYAL TO YOUR PRODUCT. WE INTIALLY HAD A 2005 BMW 325I THAT HAD RECALLS AND WE WERE NOT HELPED THEN AND TRADED VEHICLES FOR YET ANOTHER BMW WITH THE HOPES OF BETTER LUCK.
NHTSA ID
10822709
Incident
Jan 6, 2016
Mileage
142,700 mi
Seat belts
Filed Jun 26, 2015
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE SEAT BELT INDICATOR ILLUMINATED WITH A BEEPING NOISE. THE CONTACT MENTIONED THE FAILURE OCCURRED WHETHER THE SEAT BELT WAS LATCHED OR NOT. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSE THAT THE OCCUPANCY MAT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
NHTSA ID
10730592
Incident
Jan 7, 2015
Mileage
69,000 mi
AirbagsSeat belts
Filed Apr 1, 2015
I'VE READ THERE'S A RECALL ON 3 SORTIES BUT NOT ALL VIA HAVE BEEN ADDED YET. MY VIN [XXX] I'M HAVING THE SEATBELT RESTRAINT ERROR OUT OF NOWHERE AND MY CAR WON'T START. ONLY 81000 MILES . BEEN RIDING MY BIKE TO WORK PLEASE HELP ME OUT HERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10703181
Incident
Jan 13, 2015
Mileage
81,000 mi
Seat belts
Filed Feb 19, 2015
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT PASSENGER SIDE SEAT BELT WEBBING WOULD RETRACT AND EXCESSIVELY TIGHTEN ON ITS OWN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS UNCERTAIN WHAT PART WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500. UPDATED 7/1/15*CN
NHTSA ID
10684266
Incident
Jun 11, 2008
Mileage
3,500 mi
AirbagsSeat belts
Filed Jan 26, 2015
TL*THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE FASTEN SEAT BELT AND AIRBAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEAT OCCUPANT DETECTION MAT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 70,000.
NHTSA ID
10678873
Incident
Jan 19, 2015
Mileage
70,000 mi
AirbagsInterior & seatsSeat belts
Filed Aug 1, 2014
PASSENGER SEAT SENSOR FAILED (CODE 93C3), DISABLING POTENTIAL AIRBAG DEPLOYMENT. APPARENTLY THIS PARTICULAR VIN IS NOT INCLUDED IN THE CURRENT RECALL FOR THIS VEHICLE. PLEASE EXPAND THIS RECALL. BMW HAS REFUSED TO FIX THE PROBLEM UNDER THE RECALL, SO WE PAID NEARLY $1,200 TO REPLACE THE FAULTY OC3 MAT. *TR
NHTSA ID
10618176
Incident
Aug 1, 2014
Mileage
78,556 mi
AirbagsSeat belts
Filed Jun 26, 2014
WARNING LIGHT CAME ON SO WE TOOK THE CARE TO A TECHNICIAN WHO FOUND THE FOLLOWING FAULT CODE: "-93C3 SEAT OCCUPANCY DETECTOR, PASSENGER, CURRENTLY PRESENT, 95X0". THIS FAILURE SEEMS TO BE EXTREMELY COMMON WITH THIS VEHICLE. WHEN I CONTACTED BMW CUSTOMER RELATIONS, THEY STATED: "THANK YOU FOR CONTACTING BMW OF NORTH AMERICA, LLC REGARDING OUR AMENDED VOLUNTARY RECALL ANNOUNCEMENT FOR THE FRONT PASSENGER AIR BAG SEAT OCCUPANCY SENSOR MAT FOR CERTAIN 2006-2007 MODELS DEPENDING UPON SEAT TYPE. INCLUDED 3 SERIES ARE 2006-2007 3 SERIES SEDANS WITH SPORTS SEATS THAT WERE PRODUCED BETWEEN DECEMBER 2005 ' SEPTEMBER 2006. RECALLS ARE SPECIFIC TO A VEHICLE'S IDENTIFICATION NUMBER (VIN) BASED ON THE ABOVE CRITERIA, AND <MY VIN> DOES NOT HAVE THIS RECALL. I SUGGEST CONTINUING TO WORK WITH THE SERVICE TEAM AT YOUR AUTHORIZED BMW CENTER TO REVIEW ANY CONCERNS YOU MAY HAVE WITH YOUR VEHICLE." CAN YOU PLEASE INVESTIGATE THIS AND CONSIDER MORE VEHICLES FOR THIS RECALL? ALSO, PLEASE LET ME KNOW IF I HAVE ANY RECOURSE FOR REIMBURSEMENT IF I GO AHEAD AND HAVE THE VEHICLE REPAIRED AT MY OWN COST. THANK YOU! *TR
NHTSA ID
10606242
Incident
Jun 20, 2014
Mileage
78,000 mi
AirbagsSeat belts
Filed Jun 17, 2014
BMW RECALL DATED 11/12/2013, NHTSA CAMPAIGN NUMBER: 13V564000. RECALL UP TO 76,565 UNITS FOR FAILURES OF FRONT SEAT OCCUPANT PROTECTION MAT. AIR BAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. CONTACTED BMW AND TOLD MY VIN DOES NOT FALL INTO BMW RANGE BUT I'VE BEEN EXPERIENCING THE EXACT FAILURE SINCE PURCHASING THE VEHICLE USED IN 10/2013. BMW HAS LIKELY NOT IDENTIFIED THE TRUE VIN RANGE OF VEHICLES IMPACTED BY DEFECTIVE OCCUPANCY MATS AND REFUSES TO PAY FOR REPLACEMENT. *TR
NHTSA ID
10598969
Incident
Nov 20, 2013
Mileage
65,000 mi
AirbagsSeat belts
Filed Nov 18, 2013
WHEN A PERSON IS SEATED IN THE PASSENGER SEAT, THE SEAT BELT AND LARGE AIRBAG WARNING LIGHTS COME ON THE DASH AND STAY ON. ONCE THE PASSENGER EXITS THE CAR, THE LIGHTS GO OFF. I SEE THERE ARE RECALLS FOR THE 2006 328I BUT NOT FOR THE 2007. I AM CONCERNED THAT IN THE EVENT OF AN ACCIDENT, THE AIR BAG WILL NOT DEPLOY. *TR
NHTSA ID
10552777
Incident
Oct 17, 2013
Mileage
81,294 mi
AirbagsSeat belts
Filed Aug 15, 2013
I OWN A 2007 328I ,RECENTLY MY CAR HAS BEEN GIVING ME AN ERROR MESSAGE DUE TO THE FRONT PASSENGER AIR BAG SENSOR. WHENEVER, A PASSENGER SITS IN THE FRONT IT, A LIGHT TURNS ON LETTING ME KNOW THAT THE AIRBAG IS OFF. THIS MEANS THAT IN CASE OF A SERIOUS CAR ACCIDENT THE AIRBAG WILL NOT DEPLOY AND THE PASSENGER'S LIFE WILL BE AT RISK. AFTER THE ERROR MESSAGE I DID SOME RESEARCH AND FOUND OUT THAT THE ISSUE IS VERY COMMON IN THE 3-SERIES. BMW ACTUALLY DID A VOLUNTARY RECALL BUT IT ONLY INVOLVED 2006 3-SERIES. HOWEVER, I AM EXPERIENCING THE SAME ISSUE THAT THE RECALL WAS ABOUT. I TOOK MY CAR TO BMW PACIFIC IN GLENDALE AND INFORMED ME THAT THEY WOULD NOT BE ABLE TO HELP ME SINCE MY CAR WAS NOT PART OF THE RECALL. HERE IS THE RECALL THAT BMW ANNOUNCED: "STATEMENT ON VOLUNTARY RECALL INVOLVING FRONT PASSENGER SEAT SENSOR MAT ON U.S.A. MODEL BMWS - AUGUST 13, 2008 TODAY, BMW ANNOUNCED A VOLUNTARY RECALL REGARDING THE FRONT PASSENGER AIR BAG SEAT SENSOR MAT INVOLVING APPROXIMATELY 200,000 MODEL YEAR 2004-06 VEHICLES. AFFECTED ARE CERTAIN MODEL YEAR 2006 3-SERIES, MODEL YEAR 2004-06 5-SERIES, AND MODEL YEAR 2004-06 X3 VEHICLES, DEPENDING UPON SEAT TYPE. BMW HAS FOUND THAT THE SENSOR MAT MAY BECOME DAMAGED DURING VEHICLE USAGE DEPENDING UPON THE MANNER AND FREQUENCY OF THE FRONT PASSENGER'S ENTRY AND EXIT. LINK: HTTP://WWW.BMWUSA.COM/STANDARD/CONTENT/CONTACTUS/VOLUNTARYRECALL.ASPX I DON'T UNDERSTAND WHY BMW ONLY COVERED 06 MODELS WHEN 07 MODELS ARE EXPERIENCING THE SAME EXACT ISSUE. I FEEL THAT THIS IS VERY IRRESPONSIBLE AND NEGLIGIBLE ON THEIR PART. I REALLY HOPE THAT YOU CAN HELP ME OUT WITH THE ISSUE THAT I AM EXPERIENCING AND INCLUDE MY CAR IN THE RECALL. I HAVE A WIFE AND DAUGHTER THAT RIDE WITH ME AND THE LAST THING I WANT IS FOR ANYONE TO GET SERIOUSLY HURT OVER SOMETHING THAT CAN BE PREVENTED BY BMW. THANK YOU. *TR
NHTSA ID
10535539
Incident
Aug 1, 2013
Mileage
98,000 mi
AirbagsSeat belts
Filed Jul 25, 2013
I TOOK THE CAR INTO THE SHOP FOR A BATTERY CHANGE AND UPON PICKING UP THE CAR THE FRONT PASSENGER SEAT BELT WARNING LIGHT WENT ON. I TOOK IT BACK TO THE SHOP AND WAS TOLD THAT IT WAS CON-INCIDENTAL THAT IT HAPPENED ON THAT DAY AND WOULD COST OVER $1000 TO FIX. I GOT A SECOND OPINION AND WAS TOLD BY DEALERSHIP THAT THE MAT SENSOR IS BROKE AND MAY DEPLOY IN ACCIDENT WHETHER OR NOT SOMEONE IS SITTING IN THE SEAT. I LOOKED ON THE INTERNET AND SAW THAT A RECALL WAS ISSUED BY YOU FOR MODELS 2006 AND EARLIER FOR THE SAME ISSUE. AFTER SPEAKING WITH BMW CORPORATE, I WAS TOLD TO REGISTER A COMPLAINT WITH YOU THAT THERE IS NOTHING THEY CAN DO UNLESS THE NHTSA ISSUES A RECALL. *TR
NHTSA ID
10531868
Incident
Mar 1, 2013
Mileage
46,000 mi
AirbagsSeat belts
Filed Feb 27, 2013
EVERY TIME I HAVE A PASSENGER THE AIRBAG LIGHT REMAINS ON. WHEN THERE IS A PASSENGER SITTING IN THE FRONT PASSENGER SEAT AND THEN GETS OUT OF THE CAR, THE SENSOR THINKS THE PERSON IS STILL SITTING IN THE SEAT AND KEEPS REMINDING ME TO PUT ON THE PASSENGER SEAT BELT, PLUS THE AIR BAG LIGHT REMAINS ON. AFTER 3 TO 4 DAYS, ALL THE WARNING LIGHTS GO OFF. BUT LATELY, THE LIGHTS REMAIN ON FOR MONTHS. IS THE PROBLEM RELATED WITH THE PASSENGER SEAT OCCUPANCY SENSOR MAT? ISN'T THIS SUPPOSE TO BE A DELTA GOVERNMENT REGULATED ISSUE? ISN'T IT ALSO DANGEROUS? DOES THIS MEAN THE AIR BAG IS DEACTIVATED? WHAT IF I GET INTO AN ACCIDENT AND I HAVE A PASSENGER? PLEASE HELP. *TR
NHTSA ID
10500695
Incident
Jan 4, 2012
Mileage
56,000 mi
AirbagsInterior & seatsSeat belts
Filed Jan 29, 2013
THERE WAS A RECALL FOR 2006 (I DRIVE A 2007) MODELS OF THIS VEHICLE FOR THE PASSENGER SEAT OCCUPANCY SENSOR MAT IN THE PASSENGER SEAT. WHEN THIS MAT BECOMES DEFECTIVE, IT DISABLES AIRBAG SYSTEMS IN THE VEHICLES. THIS HAS BEEN A KNOWN PROBLEM SINCE 2008 (WHEN THE RECALL WAS ISSUED), HOWEVER THESE CARS WERE PRODUCED FROM 2006-2008+ BEFORE THE RECALL WAS ISSUED. THE RECALL ONLY COVERS 2006 MODELS WHICH IS ABSOLUTELY RIDICULOUS. IF THE SAME EXACT VEHICLE CONTINUES TO BE PRODUCED WITH THE SAME DEFECTIVE PART THAT HAVE THE SAME PROBLEM, BUT YOU ONLY COVER ONE YEAR OF IT BEING PRODUCED WHEN THERE WERE THREE, WHAT GOOD IS THAT? WHY IS IT THAT I HAVE TO DRIVE AROUND IN A CAR THAT HAS A KNOWN DEFECTIVE AIRBAG SYSTEM BECAUSE OF THE DEFECTIVE DETECTION MAT AND BET ON MY LUCK THAT I DON'T GET IN A SERIOUS ACCIDENT AND BE CAUGHT WITH NO AIR BAGS FOR SAFETY. THIS IS A SERIOUS LAWSUIT WAITING TO HAPPEN THE MINUTE SOMEONE GETS IN AN ACCIDENT AND THE AIRBAGS DON'T DEPLOY DUE TO THE FAILED PASSENGER SEAT SENSOR. I KNOW YOU HAVE COMPLAINTS ABOUT THIS. REFER TO: HTTP://WWW-ODI.NHTSA.DOT.GOV/RECALLS/RECALLRESULTS.CFM?START=1&SEARCHTYPE=QUICKSEARCH&RCL_ID=08V384000&SUMMARY=TRUE&PROD_ID=218996&PRINTVERSION=YES. *TR
NHTSA ID
10495106
Incident
Dec 14, 2012
Mileage
125,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own