RoadVitals

2009 BMW 328I Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
193
Latest Mar 4, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
16
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
6
Reports on file since Oct 7, 2011

What this page shows

Our database holds 193 NHTSA owner-reported complaints for the 2009 BMW 328I. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 193 · page 1 of 8

Electrical
Filed Mar 4, 2026

The security system, alarm system and lock were all tampered with.

NHTSA ID
11722056
Incident
Dec 31, 2025
Electrical
Filed Feb 23, 2026

The security system, alarm system and key fob have all been tampered with.

NHTSA ID
11719927
Incident
Dec 31, 2025
Electrical
Filed Feb 13, 2026

UNKNOWN- The wiring system/ security system is faulty and requires attention.

NHTSA ID
11717849
Incident
Dec 31, 2025
Electrical
Filed Jan 12, 2026
Fire reported

The contact owns a 2009 BMW 328i. The contact stated that while driving at an undisclosed speed, the engine overheating warning light illuminated. The vehicle was driven to the intended destination, which was nearby. The contact stated that the temperature gauge was displayed at 240. The contact stated he went inside the friend's residence, and when the contact walked back outside five minutes later, the entire front hood was engulfed in flames. The vehicle was unoccupied. The fire department arrived and extinguished the fire. The contact was informed of the loose wires; however, the cause of the fire had not been confirmed. The contact stated that the vehicle was consumed in the fire. The contact stated that the trunk of the vehicle was the only part left. The vehicle was not towed away. The remains of the vehicle were still in the contact friend's driveway. A fire report was filed. The contact stated that the vehicle was a total loss; however, the insurance company had not confirmed. The contact stated that his insurance did not cover fire insurance. No injuries were sustained. No Police report was filed. In addition, the contact stated that the fire caused the contact's friend's residential window to shatter. The contact received a recall notification: NHTSA Campaign Number: 17V676000 (Electrical System) and NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The contact stated that the local dealer was contacted several times to schedule an appointment; however, the contact stated that the dealer informed the contact that he would receive a call back to schedule the appointment. The contact stated that he never received the call back to schedule the appointment. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 132,150.

NHTSA ID
11710335
Incident
Jan 7, 2026
Mileage
132,150 mi
Airbags
Filed Nov 24, 2025

Seat occupancy sensor -- seat belt is inoperable on passenger side. Seat belt stuck in passengers seat back. "Active fault for seat occupancy sensor." Belt tensioner - "Drive belt starting to walk off tensioner pulley"

NHTSA ID
11701187
Incident
Sep 17, 2025
AirbagsElectricalFuel system
Filed Aug 23, 2025

Car running lean oil leak getting hot,loss of power,jolting forward also my car has been in dealership shop for 2 years I'm being charged for services I know weren't done,overcharged,and my car still isn't fixed also the service manager told me he was aware of the recalls,when I told him to this was 4 days ago,however my car is being withheld from me,recalls have been known if it's been two yrs,they filed a lien June of last year I opposed it and they never responded back! My car still sits there causing injury to my livilyhood I've missed almost 1year of work I live in the Sierra's where it snows I can't get to work with no car!

NHTSA ID
11682618
Incident
Jul 12, 2023
Filed Apr 3, 2025

While driving the car stalled. It happened multiple times. While driving and at a stop.

NHTSA ID
11652453
Incident
Apr 2, 2025
AirbagsElectricalEngine
Filed Mar 13, 2025
Fire reported

One recall was for air bag deployed I had the light for it on but it was on when I got it the original owner said it popped on him well he was parked and he never fixed it or did anything ... The other was a part of the computer pretty much in charge of cooling the car down it can make fire from melting and cause unfixable/ to constant issues .... Well my hole engine stopped working it was getting too hot miss firing coolent mixing with oil and started to smoke it was white smoke that came out didn't smell like anything crazy maybe mostly coolent and pretty much it had electric issues since I got it so the recall issue makes sense so I took it in to bmw Riverside they said they will fix all that and contact me it's been almost 2 weeks I live in my car I'm disabled and a mom I can't even go drive and see my child over this I have no income disabled type thing and no word what's wrong they said they might charge me a few of 287 but I'm disabled no income yet so that's out it tells me it will be fixed free and if the dealer won't fix the electric system on everything in the car and not charge me later like they said they will then I want to sue big time and if that's not dun when clearly safety was in danger fire issues and crap I want the same car but a new one off the lot not brand new car or fix then I'm sueing for my losses that simple

NHTSA ID
11648232
Incident
Mar 1, 2025
Electrical
Filed Jan 13, 2025

My car lost all power as if the battery died. BMW had a recall for the positive battery cable running from the battery in the trunk to the fuse box behind the glove box. This recall was apparently remedied prior to my ownership according to the dealership. I began to troubleshoot the issue and when the positive battery cable near the fuse box was moved by hand, the vehicle powered up immediately. The random loss of power issue persists even after the recall. While driving on the interstate prior to this happening, my dash lights went out along with the radio. Losing complete power to the vehicle while traveling at interstate speeds is an obvious hazard. The dealership says that recall repairs are not warrantied by the manufacturer and it would be an out of pocket expense to fix something that BMW already knows is a problem.

NHTSA ID
11635764
Incident
Jan 10, 2025
ElectricalEngine
Filed Dec 4, 2024

I was driving my car when all of a sudden the lights in the odometer started flickering and the car started putting and then shut off. Basically broke down on me. I cannot get it to stay on it feels like it has no power.

NHTSA ID
11628933
Incident
Dec 2, 2024
Engine
Filed Jul 25, 2024

BMW told me they would not be covering reimbursement for repairs/part replaced which I believe were damaged/failed directly as a result of failed PCC value. Now the RECALL notice for the PCV value does state that certain parts would be replaced or reimbursement paid if they were damaged /repaired as a result of failed PCV VALUE. Here is a brief summary… I purchased the vehicle in April 2024. At the time had a mechanic check out the car. May 15 - took the car to BMW for outstanding PCV VALUE RECALL. the tech told me they also did courtesy inspection and I would need front shock n tires soon. I opted not to have the work done that day. May 23 - washed the car /checked fluids/tire pressure etc - and found the coolant was nearly empty. I called and texted the BMW tech who I was in contact with for the recall work - no response. June 4 - drive the car 100 miles stop at friends. During the trip the AC was not blowing cold air like it usually did. No check engine lights or any other on the dash. An hour later the car won’t start. Took the car to my mechanic ( not BMW) and end up needing starter/ manifold gasket/ intake throttle gasket. I get the car back and shortly after more problems - when I would start the car the engine would shake for 15-20 seconds when I would start the vehicle while the engine was still warm. Also the fan motor would run extremely loud when in stop n go traffic. After researching online, I found all these issues others had experienced due to faulty PCV value. I contacted local BWM and BMW CORP - was told reimbursement was not available for this latest pcv recall but only reimbursement for previous recall.

NHTSA ID
11604446
Incident
Jul 24, 2024
Engine
Filed Aug 3, 2023

The contact owns a 2009 BMW 328i. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormally loud squeaky sound. The check engine warning light illuminated, and the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the PCV valve had failed. The vehicle was repaired under NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling); however, the failure persisted. The vehicle was taken back to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.

NHTSA ID
11536284
Incident
Apr 19, 2023
Mileage
107,000 mi
Steering
Filed Jul 10, 2023

The contact owns a 2009 BMW 328I. The contact stated that the vehicle lost power steering assist while driving at an undisclosed speed. There was no warning light illuminated. The contact used excessive force while driving back to the residence. The vehicle was towed to a dealer where metal shavings were found in the steering pump. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 200,000.

NHTSA ID
11531255
Incident
Jul 1, 2023
Mileage
200,000 mi
Engine
Filed May 31, 2023

The contact owns a 2009 BMW 328I. The contact stated that while starting the vehicle, there was white smoke coming from the exhaust. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.

NHTSA ID
11524661
Incident
Nov 15, 2020
Mileage
58,000 mi
Engine
Filed May 7, 2023
Fire reported

Unknown/ Had recall on pcv heater control valve done by authorized BMW DEALER about 2 weeks ago. On date May 5 2023 Parked car, shut of engine,a smell of plastic and smoke started coming from hood area, flames erupted right away . Total loss

NHTSA ID
11520810
Incident
May 5, 2023
Engine
Filed May 4, 2023

The contact owns a 2009 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 65 MPH, the vehicle started shaking abnormally. The contact drove the vehicle to his residence. Later when the vehicle was started there was a large white cloud of smoke coming from the exhaust pipe. The vehicle was driven to his spouse's medical appointment; however, the vehicle could not be started, and the contact had the vehicle towed to his residence. The contact made several attempts to restart the vehicle however, the vehicle failed to start. The vehicle had not been taken to a dealer or independent mechanic. The contact had experienced a similar failure several months prior and had taken the vehicle to a dealer. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 58,000. Parts distribution disconnect.

NHTSA ID
11520506
Incident
Nov 21, 2022
Mileage
58,000 mi
AirbagsBrakes
Filed Feb 28, 2023

The contact owns a 2009 BMW 328I. The contact stated that upon starting the vehicle, the air bag warning light and the ABS warning light were illuminated. The message "Do Not Drive" was displayed. The contact stated that the failure persisted. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 20V017000 (Air Bags). The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.

NHTSA ID
11509487
Incident
Feb 21, 2023
Mileage
59,000 mi
AirbagsSeat belts
Filed Feb 4, 2023

My mat sensor in my passenger seat is not working properly. Nobody ever really sits in the passenger seat and the light came on stating that someone is sitting in the passenger seat when there is actually nobody sitting in the seat! Which means the airbag will not deploy this seems to be an issue with many 09 bmw 328i vehicle’s! I noticed through research that vehicles prior to said year had same issues and was part of a recall. I feel this should also be part of a new recall with this vehicle year

NHTSA ID
11505577
Incident
Nov 17, 2022
Engine
Filed Jan 20, 2023

The contact owns a 2009 BMW 328I. The contact received notification of NHTSA Campaign Number 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11502747
Incident
Jan 20, 2023
Engine
Filed Jan 5, 2023

The contact owns a 2009 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11500279
Incident
Mar 2, 2022
Engine
Filed Dec 16, 2022

The contact owns a 2009 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11497759
Incident
Apr 1, 2022
Engine
Filed Dec 12, 2022

Received written Safety Recall Notice from BMW April 2022. To date, no more contact from BMW, and the NHSTA website has no update about a repair. This has been 8 months with no repair or resolution.

NHTSA ID
11497083
Incident
Apr 4, 2022
Engine
Filed Nov 29, 2022

The contact owns a 2009 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated there was a burning odor coming from under the hood of the vehicle. The manufacturer was not made aware of the issue. The approximate failure mileage was 119,000. VIN tool confirms parts not available.

NHTSA ID
11495284
Incident
Apr 29, 2022
Mileage
119,000 mi
Engine
Filed Nov 14, 2022

The contact owns a 2009 BMW 328I. The contact stated while driving at an undisclosed speed, there was smoke coming out from underneath the hood of the vehicle. There was no warning light illuminated. The contact continued driving to her nearby residence. The contact stated that the failure had been reoccurring increasingly and she could smell a strong burning odor inside the vehicle while driving. The contact then received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and diagnosed the vehicle and determined that the failure was associated with the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ID
11493483
Incident
May 14, 2022
Electrical
Filed Oct 31, 2022
Fire reported

vehicle caught on fire while no one was driving and the engine was not on. It was parked for approximately 45 minutes. The fire started at the front under the hood. It destroyed melted the engine parts

NHTSA ID
11491551
Incident
Oct 30, 2022

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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