2020 BMW 330I

The contact owns a 2020 BMW 330i. The contact stated that upon starting the vehicle, the starter made an abnormal, grinding metal-like sound. The vehicle was taken to the dealer, who diagnosed that the starter had failed. The starter was replaced under NHTSA Campaign Number: 26V056000 (Electrical System); however, the vehicle failed to start one morning post-repair. The message "Engine Cannot Start" was displayed. The vehicle was towed back to the dealer, where it was diagnosed that the starter failure had caused damage to the battery. The dealer informed the contact that the battery needed to be replaced prior to the starter replacement. Additionally, the contact was informed that the transmission harness, signal wire, and ending harness had overheated and needed to be replaced. The manufacturer was made aware of the failures, and a case was opened. The failure mileage was approximately 110,897.

NHTSA ID

11743497

Incident

Mar 11, 2026

Mileage

110,897 mi

It was discovered during a routine check that the alternator for my 2020 BMW 330i with xdrive was dying. The car had around 40,000 miles on it. Alternator was replaced with an aftermarket part.

NHTSA ID

11732755

Incident

Jan 10, 2026

Good afternoon. I have called and spoken to my local BMW dealership at Grayson BMW service department many times. As of today they report no remedy and have no idea when a resolution will be available. Filing this complaint (second formal written complaint) due to lack of this not being in any sort of "timely manner." This recall is noted as an URGENT FIRE RISK WHEN PARKED for almost seven months now. I have parked the car outside and through the winter and now getting into the summer. In looking up this recall and reading associated documents, it seems there has been a remedy to many makes and models but still nothing for the 2020 330i, and no word on what to do, advisement, or timeline on resolution. I called the NHTSA hotline but after waiting, decided to attempt another written complaint. Previous complaint #11712900. Thank you, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11730785

Incident

Sep 23, 2025

The contact owns a 2020 BMW 330I. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

NHTSA ID

11729727

Incident

Apr 7, 2026

My car was parked at home and hadnt been driven in hours. My neighbor contacted me, saying that my car was on fire. I went outside, and it was on fire, and the fire department was called. After BMW conducted an investigation, they deemed the car fire to be related to the active recall. The manufacturer (BMW) is violating the National Traffic and Motor Vehicle Safety Act (49 U.S Code Section 30120) by refusing a "remedy without charge" for recall 24V-536. A manufacturer is required to provide a remedy for a safety recall "without charge." BMW is offering a loan payoff (21,851.37). This current offer violated this federal statute by forcing me to absorb the loss of my $2500 down payment and accumulated equity. Additionally, Case Management is threatening to revoke my essential transportation (loaner) unless I sign a settlement that omits a verbally promised $4,000 credit buy with non-complaint conditions: it is a restricted discount only valid for future BMW purchases, it was omitted from the legal contract that I am being pressured to sign, and it places burden on me, the victim, to find a replacement vehivle while threaten to revoke my loaner transportation. This is a clear attempt to bypass the federal requirement for a free and complete remedy for a dangerous safety defect. I have attached a picture of the fires along with the fire department report, and the email thread between Case Management of BMW and me. On March 25, 2026, I was offered a loyalty goodwill of $4,000 after the purchase of a BMW from their dealership. March 26, 2026, I was told to contact my loan finance company to inquire about a collateral substitution. After I emailed the CEO and VP of BMW executives, I was then asked about what car I was interested in as a substitute for collateral. March 31, 2026, I am told to coordinate with the dealership as well because the BMW corporation doesn't coordinate with the dealership about the substitution of collateral.

NHTSA ID

11729470

Incident

Feb 11, 2026

The Active Grille Shutter (AGS) system on my vehicle suffered an internal mechanical failure (fault codes 138206 and 138224). These shutters are a critical part of the engine cooling system. Failure of the AGS to operate correctly leads to immediate engine overheating risks, potential sudden loss of power (Limp Mode) in high-speed traffic, and thermal damage to engine components, posing a severe safety hazard. The manufacturer, BMW of North America, has officially acknowledged this defect via Extended Warranty SIB 01 03 25. However, both the local dealer (BMW of Sterling) and BMW of North America corporate office have formally refused to honor this safety-related warranty repair. Despite clear video and photographic evidence showing zero external impact to the vehicle's front end or grilles, both parties claim 'outside influence' without providing any technical proof or documentation of such impact. By refusing to repair a known cooling system defect, the manufacturer and the dealer are forcing a vehicle with a high risk of overheating back onto public roads. This represents a systemic failure to address a safety-critical component under a federally protected warranty

NHTSA ID

11722294

Incident

Feb 18, 2026

The contact owned a 2020 BMW 330i. The contact stated that while accelerating from a complete stop and making a left turn, another vehicle, trying to beat the light and driving 60 MPH, crashed into the driver's side of the vehicle. The contact was trapped because the front driver's side door failed to open. The air bags failed to deploy. The police officers delayed their arrival, and a police report was not filed. The contact was in shock. The contact drove to the residence and was able to exit the vehicle through the front passenger's side door. The contact sustained C8-T1 nerve injuries, spinal injuries, and underwent surgery, developed myelopathy, severe PTSD, severe whiplash, and the contact sustained right eye bruises after hitting her eye against the steering wheel. The T1 neck screw that was previously installed in the contact's neck had backed out due to the impact and was replaced. The contact was informed that she nearly sustained paralysis due to the crash impact. The vehicle was taken to an autobody repair shop, and the vehicle was totaled by the insurance company. The dealer was not contacted. The manufacturer was notified of the failure and sent an engineer who performed the vehicle inspection. The manufacturer later sent a letter to the contact, providing an engineering explanation for the air bag's failure to deploy. The failure mileage was approximately 6,500.

NHTSA ID

11715850

Incident

Aug 22, 2024

Mileage

6,500 mi

I am not sure this the the right form for filing my complaint. I was issued a recall letter in November about my car catching on fire. I have seen videos of other BMWs catching on fire. I am not sure if legally I can take it to a mechanic? What if something happens while it is at the mechanic? Legally do I have to take it to the dealership? What if it catches on fire and my neighbors property gets damaged? I have called and email BMW but no response. I need to take my BMW in for other issues but live out in the country, what are we suppose to do? It has been several months. They shouldn’t be allowed to do this. They should replace the vehicle or buy it back. It is dangerous.

NHTSA ID

11715622

Incident

Feb 4, 2026

Once the Telematics Module (TCB2) enters sleep mode, a BMW Data Services trigger for Remote Services(remote engine start, lock/unlock/climate conditioning) will not be able to reactivate the TCB2. Due to this issue, Remote Services will not function in the vehicle when parked and locked.

The EVAP systems purge (vent) valve limited warranty for defects in materials or workmanship has been extended to 15 years / 150,000 miles as determined from the original in-service date.

The Radiator Grilles Lower Active Air Flap Assembly limited warranty for defects in materials and/or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.

While driving on a smooth and/or uneven road, a “cracking” sound is heard from the rear wheel arch area (highlighted in orange) on either the right or left side.

After carrying out the vehicle test, one or more of the stored faults indicate that the operation of the front bottom active air flap is obstructed or blocked.

The Supplemental Restraint Systems (SRS) Front Passenger’s Seat Occupancy Capacitive Interior Sensor (CIS) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in-service / first delivery date.