RoadVitals

2002 Buick Rendezvous

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
486
Latest Feb 6, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Aug 8, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
26
21 injuries, 1 deaths reported

Overview

Our database contains 486 NHTSA owner-reported complaints for the 2002 Buick Rendezvous, most frequently naming the engine, fuel system and electrical categories. 3 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 391 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE:STORAGE

Aug 8, 2007
20,594 units potentially affected
The defect: ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
The risk: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
The remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
GENERAL MOTORS CORP.Manufacturer number 06230View on NHTSA.gov

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

Mar 12, 2007
742 units potentially affected
The defect: CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
The risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
The remedy: DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.

AIR BAGS:FRONTAL

Aug 9, 2002
133,221 units potentially affected
The defect: CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
The risk: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
The remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
GENERAL MOTORS CORP.Manufacturer number 02032View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA07006ClosedEngineering Analysis

FUEL TANK LEAKAGE

Opened Apr 18, 2007
Closed Sep 13, 2007

GM IS RECALLING (NHTSA RECALL NO. 07V-349) CERTAIN MODEL YEAR (MY) 2002-2004 BUICK RENDEZVOUS, CHEVROLET VENTURE (REGULAR WHEELBASE) AND 2001-2004 PONTIAC AZTEK AND MONTANA (REGULAR WHEELBASE) VEHICLES TO REPLACE FUEL TANKS AND CORRECT A DEFECT THAT MAY ALLOW FUEL LEAKAGE.THE VEHICLE RECALL POPULATION IS RENDEZVOUS AND AZTEK VEHICLES BUILT IN MAY 2003, VENTURE AND MONTANA VEHICLE BUILT IN JUNE THROUGH AUGUST 2002 AND CERTAIN SAME MODEL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO AND HAWAII THAT WERE BUILT THROUGH NOV/DEC 2003 (DEPENDING ON MODEL).THE TOTAL NUMBER OF VEHICLES RECALLED IS 20,594 (INCLUDES 15,196 SUBJECT AZTEK AND RENDEZVOUS VEHICLES). IN ADDITION TO THE RECALL, GM WILL EXTEND THE WARRANTY ON MY 2002-2004 RENDEZVOUS AND REGULAR WHEEL BASE VENTURE VANS AND MY 2001-2004 AZTEK AND REGULAR WHEELBASE MONTANA VANS NOT INCLUDED IN THE RECALL TO PROVIDE WARRANTY COVERAGE FOR A PERIOD OF 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST.GM WILL BEGIN NOTIFYING OWNERS IN DECEMBER 2007.GM REPORTS THAT THE FUEL INLET PIPE CONTAINING THE INLET CHECK VALVE (ICV) MAY FRACTURE AND ALLOW FUEL VAPORS OR FUEL TO LEAK OUT.GM DATA REVEALED THAT ELEVATED AMBIENT TEMPERATURES, HIGHER CARBON CONTENT IN THE ICV AND VARIATION IN THE MANUFACTURING PROCESS WERE THE CONTRIBUTING FACTORS FOR POTENTIAL CRACKS IN THE ICV.BEGINNING DECEMBER 2003, GM BUILT VEHICLES WITH A REDESIGNED FUEL TANK/ICV.SUBJECT VEHICLES NOT INCLUDED IN THE RECALL OR EXTENDED WARRANTY DID NOT SHOW A FAILURE TREND SIMILAR TO THE ABOVE VEHICLES..FOR ADDITIONAL DETAILS, SEE RECALL 07V-349.THIS INVESTIGATION IS CLOSED.

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGSLed to recall 07V349000
RQ06009ClosedRecall Query

FUEL TANK LEAKAGE

Opened Dec 14, 2006
Closed Apr 18, 2007

CERTAIN SUBJECT VEHICLES MAY EXHIBIT LEAKAGE OF ODOR AND/OR FUELFROM THE LOWER PORTION OF THE FUEL TANK INLET FILLER PIPE (INLET CHECK VALVE).THE INLET CHECK VALVE (ICV) AND THE FUEL TANK ARE JOINED TOGETHER USING A HOT PLATE WELDING PROCESS FOR PLASTIC PARTS.GM REPORTS THAT ITS ANALYSIS OF FIELD RETURNED PARTS SHOW EVIDENCE OF PROCESS VARIATIONS FOR DIFFERENT MANUFACTURING PERIODS.THESE VARIATIONS PRODUCED SOME ICV TO FUEL TANK JOINTS WITH POOR MELT FLOW LINES.ODI'S ANALYSIS OF GM'S WARRANTY CLAIM DATA FINDS MORE FREQUENT FUEL TANK REPLACEMENTS IN THE HOTTER CLIMATE STATES.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-006) TO FURTHER ASSESS THIS MATTER.

FUEL SYSTEM, GASOLINE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Feb 6, 2021

MY CAR HAS A GAS TANK LEAK FROM THE INTAKE TUBE. IN 2007 I RECEIVED A RECALL LETTER FOR THIS PROBLEM BUT IT WASN'T A PROBLEM UNTIL NOW. I'M THE ORIGINAL OWNER AND THE CAR HAS ONLY 130,000 MILES ON IT. CAN I GET HELP WITH THIS REPAIR? MY LOCAL DEALER DOESN'T WANT TO TALK ABOUT IT.

NHTSA ID
11394941
Incident
Jun 1, 2020
Mileage
130,000 mi
Fuel system
Filed Nov 17, 2019

OVER HEATING FOR NO REASON. SOMETIMES THE FUEL LINE SEEMS CLOGGED OR FULL BUT WILL ACT AS IF IT OUT OF GAS. HAVE CHANGED THE ALTERNATOR AND DISTRIBUTOR AND THE PROBLEM IS STILL OCCURING. WAS TOLD THAT IT WAS A RADIATOR BUT THERE SEEMS TO BE A DEFECT WITH THE FUEL SYSTEM. SOME DAYS IT WILL START TO RUN HOT AND IF YOU KEEP YOYR FOOT ON THE GAS THE HOT TEMP WILL GO DOWN. LEAKING OUT GAS FROM LEFT SIDE AS WELL AS BLOWING OUT WHITE SMOKE AS IF THE ENGINE IS BLOWN BUT I KNOW ITS A GOOD ENGINE. SOME DAYS THE CAR WILL RUN FINE BUT IT SEEMS TO.ME LIKE THE COLD WEATHER CAUSES MATBE SENSOR ISSUES WITH THE FUEL SYSTEM. ALSO THE GAS LIGHT WILL COME ON SPIRATICALLY LIKE WHEN YOU HIT A POT HOLE LIKE THERE IS AN SHORT

NHTSA ID
11280652
Incident
Feb 10, 2012
Airbags
Filed Aug 13, 2019
1 injury reported

TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE AND CLOSING THE DOOR, THE DRIVER SEAT SIDE AIR BAG DEPLOYED WITHOUT IMPACT. THE AIR BAG DEPLOYED VIOLENTLY ON THE DRIVERS HEAD. THE CONTACT SUSTAINED HEAD AND FACE CAUSING UNCONSCIOUSNESS. IN ADDITION, LEFT ARM AND SHOULDER INJURIES WERE SUSTAINED. THE CONTACT WENT TO URGENT CARE WHERE SHE WAS REJECTED DUE TO LIABILITY CONCERNS. THE CONTACT SCHEDULED A DOCTORS APPOINTMENT BUT NOT RECEIVED MEDICAL ATTENTION AS OF YET. THE VEHICLE WAS STORED IN THE CONTACT GARAGE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 02V222000 (AIR BAGS) WAS RECEIVED. THE FAILURE MILEAGE WAS 104.776.

NHTSA ID
11243555
Incident
Aug 12, 2019
Mileage
104,776 mi
Fuel system
Filed Jun 26, 2018

I FIND THE 2002 RENDEZVOUS HAS A DEFECTIVE GAS TANK. WHEN THEY MAKE THE TANK THEY USE TWO DIFFERENT PLASTIC MATERIALS FOR THE TANK AND THE FILLER TUBE THAT RESULT ON THE WELD NOT HOLDING ON. AND DUE TO THE UNUSUAL POSITION OF THAT FILLER TUBE IN THE MIDDLE OF THE GAS TANK A VERY DANGEROUS SITUATION FOR EXPLOSION AND FIRE. THERE IS PLENTY OF REPORTS ON THE INTERNET PERTAINS ONLY TO THE 2002 MODEL. ACCORDING TO BUICK ITS NOT THEIR PROBLEM BECAUSE THE WARRANTY EXPIRE.

NHTSA ID
11103929
Incident
Jun 19, 2018
Mileage
150,000 mi
Fuel system
Filed Jun 12, 2018
Fire reported

NO NOTICE FROM GM ON RECALL DATED 08/08/2007 FUEL TANK DEFECT. FUEL LEAKING FROM FUEL TANK AT THIS SPECIFIC LOCATION. DEALERS WILL NOT REPAIR THIS DEFECT. I AM THE ORIG. OWNER.

NHTSA ID
11101450
Incident
Jul 5, 2007
Mileage
20,000 mi
Fuel system
Filed May 15, 2018

VEHICLE SHOWED CHECK ENGINE CODE FOR EMISSIONS FOR SOME TIME. NOW SMELLING FUEL FROM CAR. MECHANIC DIAGNOSED AS CRACKED TANK, SAME AS RECALL NUMBER 06230A. VIN DOES NOT MATCH RECALL. DEALERSHIP AND BUICK WERE NOT HELPFUL AT PROVIDING ALTERNATIVES TO GETTING ISSUE FIXED. UPON MORE RESEARCH THERE ARE MANY COMPLAINTS ONLINE OF THIS SAME ISSUE. CRACKED TANK AND VIN IS NOT LISTED IN RECALL. THIS PROVIDES VERY DANGEROUS CONDITIONS. CAR SMELLS LIKE FUEL INSIDE AND OUT. NEVER BEEN IN AN ACCIDENT OR HAD ANY ISSUES THAT WOULD CAUSE THIS PROBLEM.

NHTSA ID
11093941
Incident
May 15, 2018
Mileage
110,000 mi
Engine
Filed May 15, 2018

TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STARTED TO OVERHEAT AND THE TEMPERATURE GAUGE STARTED TO FLASH. THE VEHICLE WAS TAKEN TO AN UNKNOWN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD GASKETS WERE DAMAGED AND IT WOULD BE BEST TO REBUILD THE ENGINE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.

NHTSA ID
11093865
Incident
May 14, 2018
Mileage
169,000 mi
Fuel system
Filed Mar 26, 2018

TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING AT 5 MPH, THE CONTACT NOTICED A VERY STRONG FUEL ODOR IN THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED FUEL WAS LEAKING VERY HEAVILY FROM THE VEHICLE. THE CONTACT DROVE THE VEHICLE TO THEIR RESIDENCE, THEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE FUEL TANK NEEDED REPLACEMENT. THE DEALER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE) AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 121,000.

NHTSA ID
11081271
Incident
Mar 12, 2018
Mileage
121,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIP5358D

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

PIP4723J

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Buick Rendezvous by model year
YearComplaintsRecallsInvestigationsIssue Index
2007430038.8
2006891042.6
20051382047.8
20042005359.5
20032817258.4
2002Viewing4863254.8
2001402
2000000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.