2003 Cadillac CTS Owner Complaints

Everything was really grate no problems. My brakes sounds like there is LOTS of AIR Coming from somewhere. My key ignition sometimes want turn over or easy to come out. Than the car started running hot. I've had it looked at Few times and can't seem to fix the problem. I've even brought a new coolant box or another name for it.. so now I can't drive it because my fluids keep coming out of the coolant tank please help me I don't know what to do. To complete this message I've even had a smog twice nonpassable. - Thank you any Questions [XXX] call/ text INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID

11516158

Incident

Nov 14, 2020

The contact owns a 2003 Cadillac CTS. The contact stated that when driving at various speeds the vehicle would suddenly stalled and the instrument panel would illuminate. The message stating "starting disabled remove key" would display. The contact stated that they would be able to coast and restart the vehicle. Other times the contact would have to pull over to the side of the road and restart the vehicle. The contact took the vehicle to the dealer who was unable to diagnose the vehicle. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 121,000.

NHTSA ID

11472357

Incident

Jul 5, 2020

Mileage

121,000 mi

The computer isn’t telling the alternator to charge the battery so the batteries are being all of the way drained without anything recharging them. Beans new batteries get ruined fast.

NHTSA ID

11422321

Incident

May 6, 2021

THE CHECK AIR BAG WARNING KEEPS COMING ON. WHEN BROUGHT TO DEALER TO FIX THEY SAID IT WAS NOT UNDER RECALL AND IT NEEDS TO BE SINCE OTHERS HAVING THE SAME ISSUE. THIS IS A SAFETY ISSUE.

NHTSA ID

11355638

Incident

Sep 18, 2003

THERE IS A OPEN RECALL EFFECTING THIS YEAR & MAKE ALTHOUGH MY VIN SAYS THERE'S NO RECALLS ON MY CTS. I HAD BOTH FRONT BRAKE HOSE ASSEMBLIES FAIL WHILE DRIVING. LUCKILY WE DIDN'T WRECK. I'VE SINCE HAD BOTH REPAIRED. CURIOUS AS TO KNOW WHY CAR WAS NOT LISTED WITH OPEN RECALL.

NHTSA ID

11339640

Incident

Jul 2, 2020

Mileage

83,000 mi

THE CAR WILL NOT START AND I HAVE TO BYPASS THE IGNITION WITH A JUMPER IN THE FUSEBOX

NHTSA ID

11318864

Incident

Mar 8, 2019

Mileage

150,000 mi

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,900.

NHTSA ID

11289829

Incident

Nov 1, 2019

Mileage

128,900 mi

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE LINE FAILED AND THE CHECK BRAKE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED WITH BRAKE FAILURE. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 15V225000 (SERVICE BRAKES, HYDRAULIC), WHICH HE RELATED TO THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 144,000.

NHTSA ID

11278555

Incident

Jul 1, 2017

Mileage

144,000 mi

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND THE VEHICLE FAILED TO STOP. ALSO, THE KEY BECAME STUCK INSIDE THE IGNITION SWITCH AND THE CONTACT DETECTED FUEL LEAKING FROM THE VEHICLE. FURTHERMORE, THE "REMOVE KEY" MESSAGE WAS DISPLAYED AND THE DOOR LOCK AND AIR BAG WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED WINTER CHEVROLET (3750 CENTURY CT, PITTSBURG, CA 94565, (925) 232-0290) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BRAKES, KEY, AND BATTERY WERE REPLACED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 185,000.

NHTSA ID

11271664

Incident

Oct 28, 2019

Mileage

185,000 mi

I BOUGHT THIS CAR FOR MY SON THAT GO TO COLLEGE AT SAN JOSE STATE UNIVERSITY, HIS BEEN USING THIS CAR SINCE 2015 TILL 2019. RECENTY ABOUT A MONTH AGO HIS COMPLAINING THE CAR HAS BEEN OVERHEATING FOR NO REASONS, HE SAYS THAT THE GAUGE GOES ALL THE WAY UP EVERYTIME HE DRIVE IT BUT ITS OK IF THE CAR ENGINE IS RUNNING BUT IN PARK MODE. WE ENDED UP GOT THE CAR TOWED TO MERCED. SINCE JULY OF 2019, THE CAR IS THE GARAGE AND NEVER DRIVE. WE ONLY START THE CAR MOSTLY TO WARP UP THE ENGINE BUT NOT DRIVE. WE HAVE A FRIEND MECHANIC LOOK AT IT AND CAN'T POINT OUT THE RIGHT PROBLEM, A LOT OF ASSUMPTION POSSIBLE THE THERMOSTAT, OR RADIATOR, WATER PUMP, OR THE FAN, ETC.

NHTSA ID

11244966

Incident

Jul 1, 2019

Mileage

25 mi

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT THE TRANSMISSION ASSEMBLY MADE AN ABNORMAL SOUND AND THE GEARS SLIPPED WITHOUT WARNING. MARTIN BUICK GMC (12101 W OLYMPIC BLVD, LOS ANGELES, CA 90064, (310) 622-9334) WAS UNABLE TO PROVIDE A PERMANENT REMEDY; THEREFORE, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED AFTER SEVERAL EXTENSIVE REPAIRS FROM THE DEALER. THE CONTACT WAS PROVIDED WITH A LOANER VEHICLE FOR MORE THAN THREE MONTHS. THE DEALER RETURNED THE VEHICLE TO THE CONTACT WITHOUT IT BEING REPAIRED. THE VEHICLE WAS UNABLE TO BE DRIVEN SAFELY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CASE MANAGER WAS TO FOLLOW-UP WITH THE DEALER AND OWNER TO DETERMINE IF THERE WERE GUIDELINES FOR A REPAIR. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

NHTSA ID

11204352

Incident

Jun 1, 2018

Mileage

59,000 mi

AT ABOUT APPROXIMATELY 4:22 AM THIS MORNING MY CAR WAS ENGULFED IN FLAMES IN MY DRIVEWAY. I WAS AWAKENED BY MY CADILLAC CTS 2003 CAR ALARM AS THE FLAMES WE'RE VISIBLE THRU MY BEDROOM WINDOW. AT WHICH TIME I RAN OUTSIDE TO TURN ON THE WATER HOSE TO TURN OFF THE FIRE AS MY FAMILY WAS SLEEPING IN THE HOUSE. MY HUSBAND'S CAR WAS RIGHT NEXT TO MY CADI THAT HAD A FULL TANK OF FUEL. I CALLED 911 AND THE FIRE DEPARTMENT ARRIVED TO TURN OFF THE FIRE ON THE CADILLAC CTS 2003. AND FOR MORE THAN TEN MINUTES THE FIRE WAS STILL BLAZING AS THE FIREMEN UNABLE TO CONTROL THE FLAMES. MY CAR IS GONE AS IT BURNED DOWN. PLEASE HELP ME TO UNDERSTAND WHY THIS HAPPENED. I ONLY CARRIED LIABILITY AS THIS WAS ALL I COULD AFFORD. I THANK THE LORD THAT EVEN WHEN WE WERE IN HARM'S WAY, HE JEHOVAH GOD PROTECTED US. ALL THE GLORY TO JESUS CHRIST THAT THEIR WAS NO LOST OF LIFE. MATERIAL THINGS CAN BE REPLACED. I AM GRATEFUL TO GOD FOR HIS MERCY AND GRACE. HE HAS TOTAL CONTROL AND I KNOW THAT HE WAS WITH US. I WAS NOT AWARE THAT THESE CARS HAVE A HISTORY OF CATCHING ON FIRE. I AM GLAD THAT WE WERE NOT ON THE ROAD WHEN THIS HAPPENED. MY MOTHER SUFFERED A STROKE AND THIS COULD OF BEEN MORE DETRIMENTAL BUT GOD DID NOT PERMIT THE HAND OF THE ENEMY TO TOUCH US PHYSICALLY, HALELUJAH TO THE LAMB OF GOD! I AM BLESSED TO BE A CHILD OF GOD! I KNOW THAT HE WILL GIVE US JUSTICE BECAUSE HE DOES NOT FORSAKE HIS CHILDREN AND HE IS A GOD THAT DOES NOT LIE. HE IS GOD EMANUEL! HE IS MY SHALOM!

NHTSA ID

11186250

Incident

Mar 12, 2019

Mileage

157,000 mi

DRS AIRBAG LIGHT ON ON DASH

NHTSA ID

11163404

Incident

Dec 23, 2018

Mileage

131,063 mi

DRIVING 70+MPH ON FREEWAY IN FAST LANE. CAR STOP ACCERLATING AND NO RPM THE STEELING WHEEL THEN LOCKED ON ME WHILE IN THE FAST LANE ON FREEWAY. I IMMEDIATELY PULLED OVER RESTARTED THE CAR AND WAS ABLE TO MOVE SAFELY OFF FREEWAY.

NHTSA ID

11138940

Incident

Oct 6, 2018

Mileage

103,000 mi

WHILE DRIVING AT A STEADY SPEED AND FOR NO APPARENT REASON, THE STABILITY SYSTEM ENGAGED, I WAS UNABLE TO CONTROL VEHICLE, COULD NOT ENGAGE BRAKES, VEHICLE BEGAN LOSING POWER & STALLED IN FREEWAY TRAFFIC. LASTLY, THE BRAKES VIBRATE AND THE CAR'S VALVE COVER GASKETS ARE MADE OF PLASTIC WHICH MAY LEAK & START A FIRE.

NHTSA ID

11133455

Incident

Sep 22, 2018

Mileage

111,992 mi

I WAS DRIVING DOWNHILL ON DALLAS RD IN WEST RICHLAND, WA I STARTED TO APPLY BRAKES TO TURN INTO QUAIL SPRINGS APARTMENT COMPLEX, IDK WHETHER IT WAS DUE TO THE ROAD OR THE WAY I HIT THE BRAKES BUT IT MOVED MY KEY OUT OF THE RUN POSITION CAUSING THE ENGINE TO TURN OFF, I WAS SLOWING DOWN PROGRESSIVELY FROM 55 MILES AN HOUR AND HEARD SOMETHING THAT SOUNDED LIKE MY ENGINE HAD FALLEN APART. AFTER GETTING IT STOPPED I POPPED THE HOOD AND NOTICED DAMAGE TO MY TENSIONER PULLEY IT HAD CAME OFF AND MY SERPENTINE BELT HAD SHREDDED, I CALLED AND GOT IT TOWED TO THE NEAREST PLACE I COULD TO GET IT LOOKED AT. WHEN REPLACING THE SERPENTINE BELT THEY SAID IT'D BE GOOD TO CHECK THE TIMING BELT AS WELL JUST IN CASE. UPON CHECKING IT THEY NOTICED PIECES OF SERPENTINE BELT HAD GOTTEN INSIDE OF THERE SOMEHOW CAUSING THE TIMING BELT DAMAGE. WITH THIS TYPE OF ENGINE IF TIMING BELT GETS RUINED 98% VALVES AND PISTONS KISS WHICH CAUSES BENT VALVES ON THE HEAD. I WAS TOLD THE CAR WOULD NOT RUN ANYMORE UNLESS I PUT A BRANDNEW ENGINE IN AND THEY WANTED TO CHARGE ME 6000 FOR THAT, I LOOKED UP A USED ENGINE ON EBAY FOR 650 THEY STILL WANTED 3000, I DON'T HAVE THAT KIND OF MONEY SITTING AROUND AND HAVE BEEN SUFFERING WITHOUT MY VEHICLE SINCE THIS HAPPENED. I'VE MISSED WORK AND AM LUCKY ME OR CHILD WEREN'T HURT DURING THIS SITUATION. I CALLED THE LOCAL CADILLAC DEALERSHIP THIS MORNING AND EXPLAINED WHAT HAPPENED THE GUY I SPOKE WITH WAS VERY RUDE AND TOLD ME THERES NOTHING THE COULD DO TO HELP ME, I ASKED ABOUT THE RECALL AGAIN AND HE SAID I NEED TO CALL CORPORATE I DIALED THE NUMBER HE GAVE ME AND DIDN'T GET THRU TO ANYBODY. LUCKY I LOOKED UP THE NUMBER MYSELF EXPLAINED THE SITUATION TO THEM THEY GAVE ME A CASE # AND SAID I'D BE CONTACTED WITHIN 1TO 2 BUSINESS DAYS BY A SENIOR ADVISOR. BOTTOM LINE IS I'M STILL STUCK WITHOUT A WORKING VEHICLE DUE TO THIS RECALL.

NHTSA ID

11114277

Incident

Jul 25, 2018

Mileage

193,000 mi

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING BRAKE FLUID AND THE LOW BRAKE FLUID WARNING INDICATOR ILLUMINATED. THE CONTACT OBSERVED SMOKE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE NEAR THE TIRE. AN INDEPENDENT MECHANIC CONFIRMED THE FAILURE, BUT DID NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE CONTACT WAS ADVISED TO REFILL THE BRAKE FLUID CONTAINER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.

NHTSA ID

11111750

Incident

May 17, 2018

Mileage

126,000 mi

AIRBAG LIGHT IS STUCK ON. AFTER RESEARCHING ISSUE THERE WAS A RECALL ON THE PASSENGER SIDE SEAT AIRBAG SENSOR. CALLED DEALER AND WAS TOLD THIS CAR WASN'T PART OF THE RECALL FOR THIS ISSUE. SEEMS LIKE THE SAME REASON THE OTHER CARS WERE RECALLED.

NHTSA ID

11110244

Incident

Jul 5, 2018

Mileage

107,000 mi

I PURCHASED A 2003 CADILLAC CTS FROM CAR MART IN ANNISTON, ALABAMA ON OR ABOUT MAY 5, 2017. SHORTLY AFTER SIGNING THE CONTRACT, WHICH INCLUDED AN AIRBAG REFERENCE, THE SERVICE AIRBAG LIGHTS CAME ON. THEY COME ON AT RANDOM TIMES AND INCLUDE SERVICE AIRBAG ANDREW AIRBAG ICON. I DID NOT NOTICE THAT THE BOTTOM OF THE AIRBAG ON THE DRIVER STEERING WHEEL HAD A SMALL CRACK ACROSS IT THAT YOU COULD ACTUALLY SEE THE AIRBAG CONTAINER. AFTER BEING ASSURED THAT AN EXCUTIVE OF THE COMPANY WOULD REVIEW OUR CONTRACT AND GET BACK WITH ME ON THIS COMPLAINT AROUND 2 WEEKS AFTER TAKING POSSESSION OF VECHICLE. AS OF TODAY I HAVE HAVE NOT BEEN CONTACTED EVEN AFTER CALLING AND LEAVING MESSAGES. I WAS DRIVING DOWN HWY.78 WEST WHEN THE LIGHTS FIRST CAME ON AND CONTINUE TO DO SO AT RANDOM TIMES. MY WIFE IS SHORT SO SHE IS ALMOST UP TO THE STEERING WHEEL. I ALSO HAVE A 5 YR OLD DAUGHTER. I AM IN CONSTANT FEAR AND WORRY THAT THE AIRBAG WILL DEPLOY PREMATURELY OR WHEN HITTING A SMALL POTHOLE. I HAVE CHECKED FOR ANY RECALLS FROM THE MANUFACTURER AND THERE ARE NONE. I WOULD TRULY APPRECIATE ANY ASSISTANCE I CAN GET TO CORRECT THIS PROBLEM. IT IS AN ACCIDENT WAITING TO HAPPEN.

NHTSA ID

11096879

Incident

May 20, 2017

Mileage

87,000 mi

MY 2003 CADILLAC CTS CAUGHT ON FIRE. FIREMAN SAID THAT IT WAS THE WINDSHIELD WIPER MODULE THAT CAUGHT ON FIRE. THE CAR WAS PARKED FOR HOURS AND FIRE STARTED WHILE WE WAS SLEEPING. THE WHOLE ENGINE IS BURNT UP AND THE CAR IS TOTALED. NOW I HAVE NO CAR AND NO MONEY TO GET ANOTHER CAR.

NHTSA ID

11066874

Incident

Feb 2, 2018

Mileage

130,000 mi

TRACTION CONTROL ALWAYS COME ON,AIR BAGS LIGHTS ON,CUTS OFF IF IDLE TO LONG

NHTSA ID

11056283

Incident

Oct 2, 2017

ON THE MORNING OF 9/21/2017 I WAS IN A ACCIDENT. THE FRONT OF MY CAR ABOVE THE BUMPER WAS SMASHED IN THE ENGINE WAS PUSHED BK AND IS TIPPED. NOT ONE OF MY AIR BAGS WENT OFF IN THE ACCIDENT. MY SON WAS IN THE BACK SEAT OF MY CAR. BY THE AIRBAGS NOT GOING LOFF I COULD'VE DIED AND MY SON WOULD'VE BEEN MOTHERLESS.

NHTSA ID

11025439

Incident

Sep 21, 2017

CAR SHUTS DOWN WHILE DRIVING ON FREEWAY/AND CITY LEAVING ME TO HAVE TO PUT IT IN NEUTRAL TO START BACK UP. WHILE CAR IS ROLLING .

NHTSA ID

11021360

Incident

Jul 4, 2017

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. AFTER SHIFTING THE VEHICLE INTO THE REVERSE POSITION, THE AIR BAGS DEPLOYED INDEPENDENTLY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED TWO DAYS PRIOR TO THE FAILURE. THE CONTACT RECEIVED MINOR PAIN, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE. THE WORDEN-MARTIN BUICK GMC DEALER (1404 N DUNLAP ST, SAVOY, IL) WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

NHTSA ID

11021071

Incident

Aug 12, 2017

Mileage

115,000 mi

MY CAR HAS BEEN GARAGED KEPT FOR 13 YEARS, ONLY CAME OUT IN THE SUMMER AND WEEKENDS. THE LAST 2 YEARS I HAVE BEEN USING IT AS A DAILY DRIVER.. IN 2012 MY MECHANIC NOTICED A LOT OF CORROSION ON MY CHASIS RAILS, I NOTIFIED CADILLAC, THEY SENT ME TO THE DEALER TO INSPECT MY COMPLAINT AND OFFERED ME 3,000 OFF A NEW VEHICLE. 2 WEEKS AGO I WENT FOR AN OIL CHANGE AND MY MECHANIC NOTICED HOW WORSE THE GOT. I CALLED CADILLAC AND THEY TOLD ME THE CORROSION WARRANTY WAS OVER. MY CADILLAC ONLY HAS 113,000 MILES, NOW THAT I NOTICED HOW BAD THEY GOT I WILL NOT PUT MY FAMILY IN THE CAR.

NHTSA ID

10994435

Incident

Apr 10, 2012

Mileage

70,000 mi